Milos Vasiljevic has over 10 years of experience working in insurance institutions in Serbia. He has held management roles at several insurance companies where he was responsible for the P&L, operations, and staff management of multiple service centers. Milos has a BSc in Economics and is fluent in English with strong communication, analytical, and team leadership skills.

1. Ratina 349
36000, Kraljevo
Serbia
E-mail: mvaske.vasiljevic@gmail.com
Phone: +381 64 1 130 133
WORK
EXPERIENCE
DVA-D-TRADE November, 2006 — Ocotber, 2010
UNIQA Insurance October, 2010 — October, 2013
TRIGLAV insurance November, 2013 — August, 2014
Financial Leadership
**Maintained full responsibility for P&L, equipment and supplies, vendor relations,
invoicing, and collections.
** Met multiple daily deadlines for processing millions of checks and ensuring proper
routing, clearance, imaging, and statement rendering.
** Facilitated weekly staff meetings to share information, respond to issues and avoid
escalation, and develop incentive programs to improve performance.
** Coached individual team members in presentation and communication skills,
supporting each member's growth and career development.
Manager of Service Centres Kraljevo, Cacak ,Uzice, Novi Pazar
** Coordinated seminars on investment services, invited subject matter experts and
senior executives to speak, and orchestrated all logistics to ensure success.
Manager of Service Centre
QUALIFICATIONS ** More than 7 years of management experience in insurence institutions, with a proven
record of productivity, quality, and integrity.
** Analytical and detail-oriented, able to identify and implement process improvements
that increase accuracy, consistency, and efficiency.
** An energetic team leader, able to communicate effectively with people of all ages and
backgrounds, to work collaboratively to resolve problems, and to motivate team
members to achieve personal and organizational objectives.
** An informative and persuasive public speaker and presenter, able to enlist support
and buy-in from clients and prospects.
EDUCATION Economy October, 2003 — June, 2009
Faculty of Trade and Banking, Alfa Unervisity
BSc in Economics (dipl.esc)
-Fluent in English (read, write and speak)
-Driver license: B category
Milos Vasiljevic
Milos Vasiljevic 1

2. -More than 10 years of expirience working in:
1. MS Windows
2. Microsoft Office (Word, Excel)
3. Intertnet Programs
4. Adobe Photo Shop
INTERESTS I am dynamic, self-motivated, energetic, focused, witty, open for challenges, success
oriented, go-getter, decision-making abilities and I hava a "YES" approach.
REFERENCES References available upon request.
Milos Vasiljevic 2