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6 Step Blueprint to
Local Search Success
About Us
SEO.com – Small Business & Enterprise SEO
   –   SEO.com/blog
   –   @SEOcom
   –   Facebook.com/seocom
   –   https://plus.google.com/100708209354527166980

Bryan Phelps – Director of SEO, Small Business
   –   @BryanPhelps
   –   Started SEO in 2005
   –   Working with SMB’s since 2007
   –   Directly & Indirectly worked with 5,000+ clients
6 Step Blueprint

When doesn’t it work?

1. Local Prominence
2. Google+ Local (Places) is
   Buggy
3. Be Persistent
About Us
Step 1 – Setup, Research & Tracking
• Keyword Research
   –   Cities (Provo Dentist)
   –   Zips (Dentist 84065)
   –   Local Lingo (Utah Valley Dentist)
   –   Landmarks (Dentist near BYU)
• Website Tracking
   – Contact Form Goal
• Google Places Dashboard
• Call Tracking – Play it Safe
• Old School Tracking
Step 2 – The Essentials: Claim, Fix & Optimize
Claim & Verify Yourself
• Google Places              •   Best of the Web
• Google MapMaker            •   Yelp
• Bing                       •   YellowPages
• Yahoo                      •   Infogroup
• Localeze                   •   Citysearch
• D&B                        •   Superpages
• Acxiom                     •   Foursquare

Consistent Name, Address, Phone Number (NAP)
Step 3 – Get your Site Right
Step 3 – Get your Site Right
Step 3 – Get your Site Right
Specific to Local Search:
• Venice Update – Local
  Content
• Schema
• Crawlable NAP – consistent
  with listings
• Blended Local Results
  – Links
  – Domain Authority
  – Keyword Usage
Step 4 – More Citations
Step 4 – More Citations
Industry/GEO Specific
• Avvo – Legal/Health
• FindLaw - Legal
• Health Grades – Health
• Directories for every
  industry
• Local directories / media
Also drives traffic, calls, customers.
Step 4 – More Citations
Citation Tools & Tips
• Whitespark Local Citation Finder
• Search Queries
  – Competitors
  – Pieces of your NAP to find citations to fix
• Unstructured Citations
  –   Blogs
  –   Forums
  –   Partners Sites / Related Businesses
  –   Look for Link Building + Citation Opportunities
Step 5 – Review Strategy
“Ask for reviews” alone isn’t a strategy
Fake reviews DEFINITELY isn’t a strategy
Set review outreach goals

  Get creative:
   –   Review kiosks
   –   “Review Me” cards
   –   Email Lists, especially Gmail accounts.
   –   Followers from Social
   –   Brand Advocates
   –   Partners & Vendors
   –   Incentives?

  Infuse a “Get Reviewed” mentality among employees.
Step 6 – Local Meet Social
More Hype than Leads…usually.

Can’t ignore the Google+
Monster, especially with
Google+ Local.

Expect social (reviews,
circles, etc.) to become
bigger in the local
ranking algorithm.
Thank you!
Bryan Phelps, SEO.com

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6 Step Blueprint to Local Search Success - SEO.com SLCSEM Presentation

  • 1. 6 Step Blueprint to Local Search Success
  • 2. About Us SEO.com – Small Business & Enterprise SEO – SEO.com/blog – @SEOcom – Facebook.com/seocom – https://plus.google.com/100708209354527166980 Bryan Phelps – Director of SEO, Small Business – @BryanPhelps – Started SEO in 2005 – Working with SMB’s since 2007 – Directly & Indirectly worked with 5,000+ clients
  • 3. 6 Step Blueprint When doesn’t it work? 1. Local Prominence 2. Google+ Local (Places) is Buggy 3. Be Persistent
  • 5. Step 1 – Setup, Research & Tracking • Keyword Research – Cities (Provo Dentist) – Zips (Dentist 84065) – Local Lingo (Utah Valley Dentist) – Landmarks (Dentist near BYU) • Website Tracking – Contact Form Goal • Google Places Dashboard • Call Tracking – Play it Safe • Old School Tracking
  • 6. Step 2 – The Essentials: Claim, Fix & Optimize Claim & Verify Yourself • Google Places • Best of the Web • Google MapMaker • Yelp • Bing • YellowPages • Yahoo • Infogroup • Localeze • Citysearch • D&B • Superpages • Acxiom • Foursquare Consistent Name, Address, Phone Number (NAP)
  • 7. Step 3 – Get your Site Right
  • 8. Step 3 – Get your Site Right
  • 9. Step 3 – Get your Site Right Specific to Local Search: • Venice Update – Local Content • Schema • Crawlable NAP – consistent with listings • Blended Local Results – Links – Domain Authority – Keyword Usage
  • 10. Step 4 – More Citations
  • 11. Step 4 – More Citations Industry/GEO Specific • Avvo – Legal/Health • FindLaw - Legal • Health Grades – Health • Directories for every industry • Local directories / media Also drives traffic, calls, customers.
  • 12. Step 4 – More Citations Citation Tools & Tips • Whitespark Local Citation Finder • Search Queries – Competitors – Pieces of your NAP to find citations to fix • Unstructured Citations – Blogs – Forums – Partners Sites / Related Businesses – Look for Link Building + Citation Opportunities
  • 13. Step 5 – Review Strategy “Ask for reviews” alone isn’t a strategy Fake reviews DEFINITELY isn’t a strategy Set review outreach goals Get creative: – Review kiosks – “Review Me” cards – Email Lists, especially Gmail accounts. – Followers from Social – Brand Advocates – Partners & Vendors – Incentives? Infuse a “Get Reviewed” mentality among employees.
  • 14. Step 6 – Local Meet Social More Hype than Leads…usually. Can’t ignore the Google+ Monster, especially with Google+ Local. Expect social (reviews, circles, etc.) to become bigger in the local ranking algorithm.

Editor's Notes

  1. Bryan Phelps from SEO.comSuch a cool event. Huge thanks to your business teacher.About 10 years ago in a HS biz class, I asked about COOVery fortunate to have a teacher discussing such current business & marketing topics, not just the textbook.Plus Daymond
  2. 2 Parts to “getting your site right”First – conversion – 60% no phone # on homepage, 75% no email, 66% no contact formGeneral conversion recommendations - Clean, easy to contactBig phone #, contact form, incentive to contact
  3. MIT/Inside Sales study – 100x less likely to get in contact w/ a lead between 5 minutes and 30. Especially true for many industries of SMB – emergency services, taxis, etc.43% of businesses in the study never even responded.Study showed that for web submitted inquires, 78% of sales go to the first company to respond.SMB’s need to have a solution for immediate response – web or phone – call center service, web form to phone app, etc.
  4. Beyond conversion – site optimization options specific to local search
  5. Localeze, infogroup, D&B, Acxiom