2. About Us
SEO.com – Small Business & Enterprise SEO
– SEO.com/blog
– @SEOcom
– Facebook.com/seocom
– https://plus.google.com/100708209354527166980
Bryan Phelps – Director of SEO, Small Business
– @BryanPhelps
– Started SEO in 2005
– Working with SMB’s since 2007
– Directly & Indirectly worked with 5,000+ clients
3. 6 Step Blueprint
When doesn’t it work?
1. Local Prominence
2. Google+ Local (Places) is
Buggy
3. Be Persistent
5. Step 1 – Setup, Research & Tracking
• Keyword Research
– Cities (Provo Dentist)
– Zips (Dentist 84065)
– Local Lingo (Utah Valley Dentist)
– Landmarks (Dentist near BYU)
• Website Tracking
– Contact Form Goal
• Google Places Dashboard
• Call Tracking – Play it Safe
• Old School Tracking
6. Step 2 – The Essentials: Claim, Fix & Optimize
Claim & Verify Yourself
• Google Places • Best of the Web
• Google MapMaker • Yelp
• Bing • YellowPages
• Yahoo • Infogroup
• Localeze • Citysearch
• D&B • Superpages
• Acxiom • Foursquare
Consistent Name, Address, Phone Number (NAP)
9. Step 3 – Get your Site Right
Specific to Local Search:
• Venice Update – Local
Content
• Schema
• Crawlable NAP – consistent
with listings
• Blended Local Results
– Links
– Domain Authority
– Keyword Usage
11. Step 4 – More Citations
Industry/GEO Specific
• Avvo – Legal/Health
• FindLaw - Legal
• Health Grades – Health
• Directories for every
industry
• Local directories / media
Also drives traffic, calls, customers.
12. Step 4 – More Citations
Citation Tools & Tips
• Whitespark Local Citation Finder
• Search Queries
– Competitors
– Pieces of your NAP to find citations to fix
• Unstructured Citations
– Blogs
– Forums
– Partners Sites / Related Businesses
– Look for Link Building + Citation Opportunities
13. Step 5 – Review Strategy
“Ask for reviews” alone isn’t a strategy
Fake reviews DEFINITELY isn’t a strategy
Set review outreach goals
Get creative:
– Review kiosks
– “Review Me” cards
– Email Lists, especially Gmail accounts.
– Followers from Social
– Brand Advocates
– Partners & Vendors
– Incentives?
Infuse a “Get Reviewed” mentality among employees.
14. Step 6 – Local Meet Social
More Hype than Leads…usually.
Can’t ignore the Google+
Monster, especially with
Google+ Local.
Expect social (reviews,
circles, etc.) to become
bigger in the local
ranking algorithm.
Bryan Phelps from SEO.comSuch a cool event. Huge thanks to your business teacher.About 10 years ago in a HS biz class, I asked about COOVery fortunate to have a teacher discussing such current business & marketing topics, not just the textbook.Plus Daymond
2 Parts to “getting your site right”First – conversion – 60% no phone # on homepage, 75% no email, 66% no contact formGeneral conversion recommendations - Clean, easy to contactBig phone #, contact form, incentive to contact
MIT/Inside Sales study – 100x less likely to get in contact w/ a lead between 5 minutes and 30. Especially true for many industries of SMB – emergency services, taxis, etc.43% of businesses in the study never even responded.Study showed that for web submitted inquires, 78% of sales go to the first company to respond.SMB’s need to have a solution for immediate response – web or phone – call center service, web form to phone app, etc.
Beyond conversion – site optimization options specific to local search