This document provides contact information for Continuity and Resilience (CORE), an ISO 22301 business continuity management consulting firm. It also summarizes presentations given at the 5th Middle East Business & IT Resilience Summit in April 2016 in Dubai. The presentations discussed balancing IT resilience, service management, and business needs through integrated strategies, designs, operations, and continual improvement. Success requires moving from separate IT resilience and IT service management groups cooperating to truly collaborating as equal partners to achieve shared goals.