This document provides 5 keys to building a successful DevOps culture: 1) Setting clear and measurable goals, 2) Gaining executive support, 3) Building pilot projects to test changes, 4) Providing training and prioritizing workloads, and 5) Doing outreach and evangelism. It emphasizes that culture change is difficult and requires focusing on behaviors and values over tools. Pilot projects allow practicing new processes in a controlled way before organization-wide adoption. Training, workload prioritization, and addressing dissenters are important for successful adoption of changes. Regular communication and showcasing results helps spread DevOps practices. Patience, executive engagement, and overcommunication are also advised.
Presentatie 31-5-2016 PizzasessieXL Apeldoorn
Agile software developent is born because of the missing need for speed of IT. F1 racing gives a clear view on racing, commitment and winning.
Whether you are a Developer, QA or a IT
Operations personnel, with organizations adapting devops practices you need to skill up
with the latest and the greatest of the devops tools, relevant to you. And its not the same
basket of tools that dev and ops both opt for. This talk is about the essential devops skills
required to transform yourself to be a next gen devops professional. And this is based on
real data, a devops skills report 2016 (to be published soon) by Initcron Systems.
DevOps is an emerging name for the collection of techniques we are adopting to meet this challenge and close the gap. While the DevOps movement is relatively young, many of its approaches are rooted in existing best practices.
This presentation makes an argument for DevOps, and proposes a DevOps Infrastructure team to help implement tooling that brings Developers and Operations folks together.
These slides are from a recorded webcast available here: http://www.urbancode.com/html/resources/webinars/DevOps_ITs_Automation_Revolution.html
1 year has passed since my Devops laboratory talk in Devopsdays Melbourne and we haven't stopped experimenting. After all the buzz and great conversations at Devops days I decided to extend the talk with a few more experiments on top of the previous presentation. This talk was first presented in Last.conf Melbourne on June 2016. The objective is no matter were your company is in terms of adopting a Devops culture/mindset there is always opportunities to try something new.
The experiments covered include:
E0. At the beginning, there was devs and ops
E1. Placements
E2. The tooling team (code name Gandalf)
E3. Secondments
E4. Ops as an attribute of Business areas
E5. The era of Guilds
E6. The raise of the Delivery Engineering teams
E7. Sec + DevOps
E8. Leverage vs Autonomy
E9. Finance + DevOps
E10. ????
Presentatie 31-5-2016 PizzasessieXL Apeldoorn
Agile software developent is born because of the missing need for speed of IT. F1 racing gives a clear view on racing, commitment and winning.
Whether you are a Developer, QA or a IT
Operations personnel, with organizations adapting devops practices you need to skill up
with the latest and the greatest of the devops tools, relevant to you. And its not the same
basket of tools that dev and ops both opt for. This talk is about the essential devops skills
required to transform yourself to be a next gen devops professional. And this is based on
real data, a devops skills report 2016 (to be published soon) by Initcron Systems.
DevOps is an emerging name for the collection of techniques we are adopting to meet this challenge and close the gap. While the DevOps movement is relatively young, many of its approaches are rooted in existing best practices.
This presentation makes an argument for DevOps, and proposes a DevOps Infrastructure team to help implement tooling that brings Developers and Operations folks together.
These slides are from a recorded webcast available here: http://www.urbancode.com/html/resources/webinars/DevOps_ITs_Automation_Revolution.html
1 year has passed since my Devops laboratory talk in Devopsdays Melbourne and we haven't stopped experimenting. After all the buzz and great conversations at Devops days I decided to extend the talk with a few more experiments on top of the previous presentation. This talk was first presented in Last.conf Melbourne on June 2016. The objective is no matter were your company is in terms of adopting a Devops culture/mindset there is always opportunities to try something new.
The experiments covered include:
E0. At the beginning, there was devs and ops
E1. Placements
E2. The tooling team (code name Gandalf)
E3. Secondments
E4. Ops as an attribute of Business areas
E5. The era of Guilds
E6. The raise of the Delivery Engineering teams
E7. Sec + DevOps
E8. Leverage vs Autonomy
E9. Finance + DevOps
E10. ????
Walk This Way - An Introduction to DevOpsNathen Harvey
"DevOps" is a term that has become mainstream enough to be hated, misunderstood, misused, and abused. But what is "DevOps"? And, more importantly, why should I care?
How We Phased Out Our Motivational System. About Motivation in DevOps Culture.
Building work engagement is one of the biggest challenges nowadays. Especially in such a dynamic industry as ICT. Sabina focuses on psychological basis for motivating people in a complex environment, to finally explore ways of supporting DevOps culture in any company. Read on to find out how to foster cooperation, trust, feedback, risk-taking and experimentation.
Driving on from Agile, organisations are looking to
dramatically increase the rate at which they deliver
new software updates to their customers / business
users by embracing DevOps. This presentation will
explain the Micro Focus approach to DevOps and
how we can help organisations like yours as they
move to Continuous Delivery.
5 Steps for a High-Performing DevOps CultureJumpCloud
As DevOps practitioners, we must strive to build an organization that is fast, safe, resilient, and continuously improving to best serve our customers. The results of this ensure quality, create competitive advantage, empower an energized and committed workforce, and uncover the truth.
Here are five steps you can implement for a high-performing DevOps Culture.
Four pillars of DevOps - John Shaw - Agile Cambridge 2014johnfcshaw
Slides presented at Agile Cambridge 2014 http://agilecambridge.net/ac2014/sessions/index.php?session=57
Session Description:
The emerging practice of DevOps is a natural extension to established Agile methods. The choice of tooling to support the practices is important and will influence heavily how rapid, repeatable and reliable live deployments might be.
Three of the four pillars are concerned with automation through tooling but, arguably, the fourth pillar is more important than the other three together. The fourth pillar is at the heart of the Agile Manifesto: people.
The "Gold Rush" for DevOps is dominated by vendors and the push to sell their wares. But it is people who use the tools, people who define, develop and assure the software, and people who manage the services after they have gone live. One of the cornerstones of DevOps is breaking down the walls between development teams and operations; too much tool specialisation will lead to further separation and even the introduction of yet another silo.
This talk will cover four pillars to DevOps: Environments, Deployment, Testing and People. The insights brought together in this talk were gained under commercial engagements with government clients, on development of financial systems responsible for management of funding in the adult education sector.
The pursuit for the perfect synchrony between software development and IT operations is still ongoing, and striking the balance won’t happen any time soon. Understand and address these 5 common DevOps challenges to achieve a higher- functioning and collaborative organization.
More and more teams are turning to DevOps as a way of working together to improve the efficiency and quality of software delivery and start adding more value to the business. But without having someone on the team with experience of putting it into practice, it's sometimes difficult to know how to get started.
Redgate Software invited Steve Thair, CTO at the DevOpsGuys, to deliver a one-hour training session on 'How to get started with DevOps'. Steve gave practical tips on how you can start implementing DevOps in your own organization.
The recording can be found here - https://youtu.be/ZioF58drwcA
For more information about services from the DevOpsGuys visit www.devopsguys.com
To find out about extending DevOps practices to the database visit www.red-gate.com/solutions
Agile Principles are more Software Development focused. There is need for Organizations to look for Software Development Agility nothing but DevOps. In order to achieve Organization operational efficiency the complete Organization needs to be DevOps complaint.
Take away for orgnizations on What is that they need to do?
At present, DevOps has got several buzz words associated with it. Standards in terminology by bringing in concepts such that everybody speaks same language.
Navvia is always looking for ways to improve how we do things and we’ve come to see DevOps as our compass on the road to continual improvement. However, DevOps means different things to different people.
To our company, it has become the rallying cry for organizational change. It is the standard that leads us on a path towards better alignment across teams, enhanced agility, higher quality and the elimination of waste.
What you will learn:
- Why Navvia embarked on DevOps
- An overview of DevOps including common misconceptions
- A case study entitled “a tale of two apps”
- How Navvia is implementing DevOps
- What we’ve learned so far
It’s an exciting journey with the destination being improved customer experience, higher rates of innovation and a faster path to business value.
In this webinar we'll explore what is DevOps culture, why it's important, and how it differs from many typical organisational cultures and why. We'll see some simple things we can do to help nurture a DevOps culture within our organisations, and investigate some collaboration and team patterns which can help to change behaviour to encourage DevOps to flourish.
DevOps is the most heard buzzword at this moment and also the confusing one. For many people the term means automation or a new job role. The primary characteristic of DevOps culture is increased collaboration between the roles of development and operations. There are some important cultural shifts, within teams and at an organizational level that is required to support this collaboration. Even with the best tools, DevOps is just another buzzword if you don’t have the right culture. As an organization how can you adopt the culture required for DevOps? How to start with the new cultural transformation? Are you creating another silo for the team? Are you ready to embrace the change of mindset? In this talk I am going to focus on what are the changes you need to welcome DevOps culture to your organization and what sort of benefits you can extract by doing that. We will discuss the challenges and also the solutions for the problems.
The session will be suitable for everyone who want to start the DevOps journey as well as those who already started but want to validate if they are doing it right or wrong.
Enterprise DevOps: Crossing the Great Divide with DevOps TrainingITpreneurs
This session (and slide deck) was specifically created for training and consulting companies interested in offering DevOps training courses. Jayne Groll, co-founder of ITSM Academy and an expert on ITSM, Agile, Scrum DevOps, leading the session.
This deck covers:
1. A brief overview of DevOps – its history, concepts and relationship to other frameworks such as Agile and ITSM
2. The increasing interest in DevOps at the enterprise level
3. The value of adding DevOps training to your portfolio
-Small / Medium Size Training Companies
-Large Training Companies
-Consulting Companies
4. Scenario’s for Successfully Going to Market with DevOps
5. How You Can Get Started
DevOps: A Culture Transformation, More than TechnologyCA Technologies
DevOps is not a new technology or a product. It's an approach or culture of SW development that seeks stability and performance at the same time that it speeds software deliveries to the business. We will discuss this cultural shift where development teams have to accept the feedback of operations teams and the operations team should be ready to accept frequent updates to the SW that it's running.
To learn more about DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
(re)building an engineering culture: DevOps@TGThmmickman
Title: (re)building an engineering culture: DevOps@TGT
Speakers: Heather Mickman, Ross Clanton
Venue: Velocity 2015, Santa Clara, CA
This talk will largely be a reflection on the DevOps journey at Target and the focus on (re)building an engineering culture. In the DevOps community, you hear a lot of talk about whether you should drive DevOps into an organization from the top-down or from the bottom-up. At Target we did a hybrid of both.
It definitely started as a grassroots movement in a few small teams, and gained broader grassroots momentum when we kicked off our first internal DevOps Days in February 2014. This enabled us to start engaging a community, finding out who had passion for this across our IT organization, and providing them a forum to connect, share, and learn about DevOps awesomeness.
We fostered and grew this community by leveraging social media and guerilla marketing to start driving the conversation across our organization, as well as demonstrating the success that teams were having. We then leveraged some of this early energy to engage more leader champions to start building the top-down support for DevOps. Now, having completed four DevOps Days conferences at Target, we will share more details on our approach, results, speakers, and topics.
We did much more than just host DevOps Days. We tapped into the growing community to start testing and learning different approaches. We have lots to share, both in terms of results we’ve achieved and how we’re focusing on changing culture and mindsets. From a technology perspective, we will discuss how we rapidly drove momentum on our automation toolchain across our IT organization. Our vision was to enable and empower all technologists to automate the things they were accountable for. We pursued this vision in many ways, including automation hackathons; establishing an embedding/coaching model for our deep SMEs to help teach; opened labs; developed community-based support; and even brainstormed some creative work models that we will share.
The end result of these various activities is driving full-stack ownership that will ultimately enable the expansion of CI/CD across our enterprise. This is the overarching theme, and next step in our enterprise transformation. It is through this foundation that we are building culture, tooling, and collaborative and flexible work models that will enable our acceleration in 2015. We are leveraging these learnings to shift to more of a full-stack product model for our technology delivery and management. We’re also transforming infrastructure from a model based on technology silos, to an end-to-end infrastructure service model focused on enabling business agility.
These changes haven’t been easy. In fact, we’ve already had a lot of learnings on our journey. We will share some of those key challenges and lessons learned, specifically on talent, culture, and leadership.
Walk This Way - An Introduction to DevOpsNathen Harvey
"DevOps" is a term that has become mainstream enough to be hated, misunderstood, misused, and abused. But what is "DevOps"? And, more importantly, why should I care?
How We Phased Out Our Motivational System. About Motivation in DevOps Culture.
Building work engagement is one of the biggest challenges nowadays. Especially in such a dynamic industry as ICT. Sabina focuses on psychological basis for motivating people in a complex environment, to finally explore ways of supporting DevOps culture in any company. Read on to find out how to foster cooperation, trust, feedback, risk-taking and experimentation.
Driving on from Agile, organisations are looking to
dramatically increase the rate at which they deliver
new software updates to their customers / business
users by embracing DevOps. This presentation will
explain the Micro Focus approach to DevOps and
how we can help organisations like yours as they
move to Continuous Delivery.
5 Steps for a High-Performing DevOps CultureJumpCloud
As DevOps practitioners, we must strive to build an organization that is fast, safe, resilient, and continuously improving to best serve our customers. The results of this ensure quality, create competitive advantage, empower an energized and committed workforce, and uncover the truth.
Here are five steps you can implement for a high-performing DevOps Culture.
Four pillars of DevOps - John Shaw - Agile Cambridge 2014johnfcshaw
Slides presented at Agile Cambridge 2014 http://agilecambridge.net/ac2014/sessions/index.php?session=57
Session Description:
The emerging practice of DevOps is a natural extension to established Agile methods. The choice of tooling to support the practices is important and will influence heavily how rapid, repeatable and reliable live deployments might be.
Three of the four pillars are concerned with automation through tooling but, arguably, the fourth pillar is more important than the other three together. The fourth pillar is at the heart of the Agile Manifesto: people.
The "Gold Rush" for DevOps is dominated by vendors and the push to sell their wares. But it is people who use the tools, people who define, develop and assure the software, and people who manage the services after they have gone live. One of the cornerstones of DevOps is breaking down the walls between development teams and operations; too much tool specialisation will lead to further separation and even the introduction of yet another silo.
This talk will cover four pillars to DevOps: Environments, Deployment, Testing and People. The insights brought together in this talk were gained under commercial engagements with government clients, on development of financial systems responsible for management of funding in the adult education sector.
The pursuit for the perfect synchrony between software development and IT operations is still ongoing, and striking the balance won’t happen any time soon. Understand and address these 5 common DevOps challenges to achieve a higher- functioning and collaborative organization.
More and more teams are turning to DevOps as a way of working together to improve the efficiency and quality of software delivery and start adding more value to the business. But without having someone on the team with experience of putting it into practice, it's sometimes difficult to know how to get started.
Redgate Software invited Steve Thair, CTO at the DevOpsGuys, to deliver a one-hour training session on 'How to get started with DevOps'. Steve gave practical tips on how you can start implementing DevOps in your own organization.
The recording can be found here - https://youtu.be/ZioF58drwcA
For more information about services from the DevOpsGuys visit www.devopsguys.com
To find out about extending DevOps practices to the database visit www.red-gate.com/solutions
Agile Principles are more Software Development focused. There is need for Organizations to look for Software Development Agility nothing but DevOps. In order to achieve Organization operational efficiency the complete Organization needs to be DevOps complaint.
Take away for orgnizations on What is that they need to do?
At present, DevOps has got several buzz words associated with it. Standards in terminology by bringing in concepts such that everybody speaks same language.
Navvia is always looking for ways to improve how we do things and we’ve come to see DevOps as our compass on the road to continual improvement. However, DevOps means different things to different people.
To our company, it has become the rallying cry for organizational change. It is the standard that leads us on a path towards better alignment across teams, enhanced agility, higher quality and the elimination of waste.
What you will learn:
- Why Navvia embarked on DevOps
- An overview of DevOps including common misconceptions
- A case study entitled “a tale of two apps”
- How Navvia is implementing DevOps
- What we’ve learned so far
It’s an exciting journey with the destination being improved customer experience, higher rates of innovation and a faster path to business value.
In this webinar we'll explore what is DevOps culture, why it's important, and how it differs from many typical organisational cultures and why. We'll see some simple things we can do to help nurture a DevOps culture within our organisations, and investigate some collaboration and team patterns which can help to change behaviour to encourage DevOps to flourish.
DevOps is the most heard buzzword at this moment and also the confusing one. For many people the term means automation or a new job role. The primary characteristic of DevOps culture is increased collaboration between the roles of development and operations. There are some important cultural shifts, within teams and at an organizational level that is required to support this collaboration. Even with the best tools, DevOps is just another buzzword if you don’t have the right culture. As an organization how can you adopt the culture required for DevOps? How to start with the new cultural transformation? Are you creating another silo for the team? Are you ready to embrace the change of mindset? In this talk I am going to focus on what are the changes you need to welcome DevOps culture to your organization and what sort of benefits you can extract by doing that. We will discuss the challenges and also the solutions for the problems.
The session will be suitable for everyone who want to start the DevOps journey as well as those who already started but want to validate if they are doing it right or wrong.
Enterprise DevOps: Crossing the Great Divide with DevOps TrainingITpreneurs
This session (and slide deck) was specifically created for training and consulting companies interested in offering DevOps training courses. Jayne Groll, co-founder of ITSM Academy and an expert on ITSM, Agile, Scrum DevOps, leading the session.
This deck covers:
1. A brief overview of DevOps – its history, concepts and relationship to other frameworks such as Agile and ITSM
2. The increasing interest in DevOps at the enterprise level
3. The value of adding DevOps training to your portfolio
-Small / Medium Size Training Companies
-Large Training Companies
-Consulting Companies
4. Scenario’s for Successfully Going to Market with DevOps
5. How You Can Get Started
DevOps: A Culture Transformation, More than TechnologyCA Technologies
DevOps is not a new technology or a product. It's an approach or culture of SW development that seeks stability and performance at the same time that it speeds software deliveries to the business. We will discuss this cultural shift where development teams have to accept the feedback of operations teams and the operations team should be ready to accept frequent updates to the SW that it's running.
To learn more about DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
(re)building an engineering culture: DevOps@TGThmmickman
Title: (re)building an engineering culture: DevOps@TGT
Speakers: Heather Mickman, Ross Clanton
Venue: Velocity 2015, Santa Clara, CA
This talk will largely be a reflection on the DevOps journey at Target and the focus on (re)building an engineering culture. In the DevOps community, you hear a lot of talk about whether you should drive DevOps into an organization from the top-down or from the bottom-up. At Target we did a hybrid of both.
It definitely started as a grassroots movement in a few small teams, and gained broader grassroots momentum when we kicked off our first internal DevOps Days in February 2014. This enabled us to start engaging a community, finding out who had passion for this across our IT organization, and providing them a forum to connect, share, and learn about DevOps awesomeness.
We fostered and grew this community by leveraging social media and guerilla marketing to start driving the conversation across our organization, as well as demonstrating the success that teams were having. We then leveraged some of this early energy to engage more leader champions to start building the top-down support for DevOps. Now, having completed four DevOps Days conferences at Target, we will share more details on our approach, results, speakers, and topics.
We did much more than just host DevOps Days. We tapped into the growing community to start testing and learning different approaches. We have lots to share, both in terms of results we’ve achieved and how we’re focusing on changing culture and mindsets. From a technology perspective, we will discuss how we rapidly drove momentum on our automation toolchain across our IT organization. Our vision was to enable and empower all technologists to automate the things they were accountable for. We pursued this vision in many ways, including automation hackathons; establishing an embedding/coaching model for our deep SMEs to help teach; opened labs; developed community-based support; and even brainstormed some creative work models that we will share.
The end result of these various activities is driving full-stack ownership that will ultimately enable the expansion of CI/CD across our enterprise. This is the overarching theme, and next step in our enterprise transformation. It is through this foundation that we are building culture, tooling, and collaborative and flexible work models that will enable our acceleration in 2015. We are leveraging these learnings to shift to more of a full-stack product model for our technology delivery and management. We’re also transforming infrastructure from a model based on technology silos, to an end-to-end infrastructure service model focused on enabling business agility.
These changes haven’t been easy. In fact, we’ve already had a lot of learnings on our journey. We will share some of those key challenges and lessons learned, specifically on talent, culture, and leadership.
Organizations around the globe are leveraging the cloud to accomplish world-changing missions. This session will address how AWS can help organizations put more money toward their mission and scale outreach and operations to achieve more with less. Hear some of the most advanced AWS customers on how their organizations handle DevOps, continuous integration, and deployment. Learn how these practices allow them to rapidly develop, iterate, test, and deploy highly scalable web applications and core operational systems on AWS. The discussion will focus on best practices, lessons learned, and the specific technologies and services these customers use.
Crash course - managing software people and teams (engineering leadership sig...Ron Lichty
Crash Course: Managing Software People and Teams (Engineering Leadership SIG of SVForum, 11.12), a talk by Ron Lichty, co-author of Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams.
"We'd like you to manage the team now." That's about as much introduction - and training - as many of us get before our first day managing. Often preceded only by, "You're a great programmer and you've got some people skills." But while programming cred and facility with people are helpful qualifications, what do you really need to know to manage well? What makes a manager great? What are the qualities that meld teams and deliver great software? Those are among the questions that led Ron Lichty and his co-author Mickey W. Mantle to write "Managing the Unmanageable: Rules, Tools, and Insights for Managing Software People and Teams" (Addison-Wesley, September), now available for pre-order online. In this interactive session, we'll examine the great managers each of us has experienced, and the qualities, skills, finesse and gifts of greatness that made them stand out. We'll talk about "the rest of the job": managing up, managing out, and other aspects of being a seasoned manager that reports mostly don't see. And you'll take away a few best practices that take most managers years to discover.
This is the presentation that I gave at Agile India 2014 in Bangalore on integrating Lean UX process in to capital markets clients during 2013. Here for historical purposes, and the lessons apply still.
Transformation vs adoption agile india 2014 :How to use the Culture ModelEbin John Poovathany
This presentation is about getting to know about the culture models and the impact of that in the agile transformation and adoption. You will get some easy to use and handy tools which can be used to turn around your transformation and Adoption.
Adopting Devops , Stories from the trenchesKris Buytaert
As presented at Baltic Devops in Talllinn ,
Starting with devops is either the most trivial, or the hardest thing to do.
This talk will teach you a number of tricks on how to make life easier for your team. How to work together with your management and how to convince them devops is a relevant thing
SMAC: The Key to Getting Traction with DevOpsDevOps Ltd.
A classic tl:dr for DevOps is the acronym CAMS: Culture, Automation, Measurement, Sharing. I argue this oversimplification is hurting adoption of and causing confusion around DevOps. My presentation is focused around presenting SMAC as acronym for both describing what DevOps is and the recipe for progression from mere familiarity to ingrained practice and change. I'll also introduce the lasting effect of implementation in my experience as a final C - Confidence - the real impact on the bottom line. Starting with culture is a non-starter, starting with sharing just works. The concepts presented align with stories I've seen such as The Phoenix Project and other case studies from HP and Etsy, and summarize personal experience with my own enterprise clients.
In this talk I explain that DevOps is a mindset and thus a cultural thing. My elevator pith for explaining what DevOps is: "the tool is you!".
I gave this talk on the 06.12.2011 6.12 at the ITSM Camp in Kassel, Germany.
Culture at arago
We know we need a new kind of people in tech and this is why at arago, we have spent a great deal of time listening to our best and learning from the industry. Here is a description of the culture we are aiming for every day.
5 Keys to Building a Successful DevOps Culture featuring Mandi WallsSerena Software
DevOps is not just about tools and processes, it’s about people and their interactions. It requires a cultural shift that impacts every level in the organization and requires everyone to contribute.
5 keys to Building a Successful DevOps Culture featuring Mandi Walls (Present...Serena Software
DevOps is not just about tools and processes, it’s about people and their interactions. It requires a cultural shift that impacts every level in the organization and requires everyone to contribute. Watch the webex slides by Mandi Walls, author of the book “Building a DevOps culture,” to learn the key techniques for transforming the culture in your organization.
"Transforming Enterprise Teams to DevOps Workflows" Mandi WallsYulia Shcherbachova
Abstract: As large organizations become more interested in DevOps and the velocity it can offer, introducing new ways of working to teams with longtime habits and familiar workflows can be challenging. Shifting goals, new tools, and new skills create a stressful environment for technologists still trying to keep applications and services running. New tools should make work easier, not worse! This talk will cover some of the common pitfalls large organizations face when radically changing work as well as tips for technologists and managers for surviving the implementation of large changes.
How to Pitch a Software Development Initiative and Ignite Culture ChangeRed Gate Software
You’ve got a great idea for transforming software development or IT processes in your organization, but you’re not sure how to get buy-in from key stakeholders, or how to change your company culture.
In this session, Microsoft MVP Ike Ellis will draw on his experience as a consultant and leader in software development to give you real-world tips to define, shape, and share your pitch successfully. Whether you are launching a revolutionary new initiative or expanding an existing effort to improve your software development, Ike’s tips will help you create a plan to effect change in your teams.
A lot is spoken about changing or transforming companies however the why should we and what should we transform is missing. This slide deck is a talk I gave at Last Brisbane talking about an industry change in the way disruption is happening, and what companies need to move from doing to performing more of so that they can compete with the level of market disruption that is happening.
DevOps: What's Buried in the Fine PrintJeffery Smith
You've implemented DevOps, but are you experiencing some growing pains? This talk walks through some of the gotchas encountered with rolling out DevOps in your org.
Transforming Enterprise Teams to DevOps WorkflowsMandi Walls
Talk for IPExpo Manchester, May 19, 2016.
As large organizations become more interested in DevOps and the velocity it can offer, introducing new ways of working to teams with longtime habits and familiar workflows can be challenging. Shifting goals, new tools, and new skills create a stressful environment for technologists still trying to keep applications and services running. New tools should make work easier, not worse! This talk will cover some of the common pitfalls large organizations face when radically changing work as well as tips for technologists and managers for surviving the implementation of large changes.
Paul Wilkinson, co-Founder of GamingWorks and DevOps Agile Skills Association (DASA) Forerunner member shares details about GamingWorks' The Phoenix Project Business Simulation, which is a DevOps training program based on the best-selling novel by Gene Kim, Kevin Behr, and George Spafford. Both the book and the Simulation focus on IT, DevOps and helping business win. Paul discusses how business simulations drive active learning. He also shares how the simulation maps with the DASA Competence Model.
Watch the webinar recording: http://bit.ly/2IOuZcZ
A discussion about various techniques and mechanisms for generating revenue in and around open source projects.
This presentation uses the Cake Software Foundation (http://cakefoundation.org) who own the rights to the CakePHP framework (http://cakephp.org) as an example, and how a separate company (Cake Development Corporation http://cakedc.com) works with the Cake Software Foundation, but as a separate entity to generate money, and pay employees to with with and on open source software.
How to scale product development when you no longer fit in one roomMatthias Luebken
When growing a startup product development you encounter major challenges: How do you scale your product development teams? How do you keep as fast and responsive as you used to be? And how do you leverage the existing knowledge? In this talk I’ll show a couple of practices and rituals based around a Kanban board which captured our whole product development efforts with about 30 participants. I’ll show the design of the Kanban board, the policies and meetings around it and the personal duties ranging from a developer to a product manager up to the CEO. I will also compare it to other approaches from the community and what our lessons learned are.
Slides from the talk at the Jax: https://jax.de/2015/sessions/how-do-product-development-when-you-no-longer-fit-one-room
Much of the thought around Lean UX focuses on design groups within product organizations (startups and enterprises). What happens when you try to use Lean design methodologies inside of an agency.
This presentation was given at the Lean UX Meetup in San Francisco on May 30, 2012.
OK, I’m ready to DevOp. Now what?
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5 Keys to Building a Successful DevOps Culture
1. 5 Keys to Building a Successful
DevOps Culture
Mandi Walls
Technical Practice Manager, Chef
DevOps Drive-In, May 22, 2014
2. whoami
• Mandi Walls
• Technical Practice Manager @ Chef
• @lnxchk
• Author of “Building A DevOps Culture”
• http://www.oreilly.com/velocity/free/building-devops-culture.csp
3. DevOps at 50,000 Feet
It is:
a cultural and professional movement
It isn’t:
a job description, new team, or solitary
organization
4. Why DevOps
• New practices that emerged from the maturation of web operations
• A deeper reliance on technology in more industries
• Desire from customers and stakeholders
A drive toward more
interaction,
responsiveness,
interconnectedness
5. Components of DevOps
• CAMS
• As described by John Willis in What DevOps Means To Me, 7/16/10
• Culture
• Automation
• Measurement
• Sharing
http://www.getchef.com/blog/2010/07/16/what-devops-means-to-me/
6. Culture
• Shared values and behaviors
• There’s no right culture for DevOps, but there are characteristics:
• Supportive
• Open to experimentation
• Flexible
• Collaborative
• Trusting
• If your organization isn’t these things, you have to build them
7. Building or Changing Culture
• This is hard.
• No, like, seriously hard.
• Focus on behaviors and values
• Tools influence behavior
• How you use them, what you use them for, influences values
8. Transforming Your Organization to DevOps
• Technologists love tools!
• No one can sell you a “DevOps Solution”, the “C” part is hard work!
• Our 5 Keys:
• Setting Goals
• Gaining Executive Support
• Building Pilot Projects
• Training and Prioritization
• Outreach And Evangelism
10. Why Are You DevOpping?
• Focus on measurable improvements
• “We want to reduce our new-release install time from 16 hours to 90
minutes.”
• “We want to reduce our new feature time-to-market from 6 months to
5 days.”
• Challenging!
• Do you have the initial metrics?
• Or do things just feel wrong?
11. Good Goals
• Your goals should matter to lots of people in your organization
• “DevOps” is really just short for “DevProductSupportNetSecBizOps”
12. Goals in Numerous Places
• The goals you choose to focus on shouldn’t be in opposition to any
team’s individual goal
• That’s not a way to get support when you need it!
• If you don’t know what matters, talk to people!
• Broaden your scope of stakeholders
• Look for complimentary goals
Lower TTM + More testing + Fewer Bugs in Prod
=
Introducing Some Automation
14. Air Cover
• The right goals will get buy in
• Your DevOps transformation will need some people, some budget,
some time
• You may have to move people around, or change their workloads
15. Skunkworks
• It’s tempting to just go for it and hope for the best
• In some organizations this definitely works!
• In others, you’ll want someone to help cut through red tape and make
resources available
16. Silos
• Exist for reasons
• If your silos are skills based,
they can become porous
• Network
• Security
• Storage
• Have to be addressed in a
constructive manner
https://www.flickr.com/photos/97367204@N06/11391488416
17. Non-Executive Influencers
• Prominent team members that people look up to
• Look for informal lines of influence
• “Let’s see what Bob thinks of that” or “We should ask Jane”
Look for the People Everyone Wants on Their Team
18. The Role of Management in a DevOps Transition
• Workload prioritization
• Influence on external teams
• “Who do I have to talk to to make this happen?”
• Managing personnel issues
• Orgs in transition may end up moving people to new teams, changing
someone’s role drastically, letting people go, or other scary things
• You want someone respected in your organization to back your
project
21. Why a Pilot?
• CAMS
• Creating a Culture
• Building Automation
• Measuring all the Things
• Sharing What Happens
• If these aren’t natural to your team, you need a place to practice
22. Picking A Pilot
• Management support
• Start small, but deep
• Flush out all the gnarly bumps in the road
• Representative of real work
23. What Makes a Good Pilot
• Working with modern platforms
• Programming language, OS version
• Also interfaces – loosely coupled upstream and downstream
• Brand new, greenfield is good!
• Established projects with a new release are too!
• Teams are open to experimentation
24. Development Team
• Might be changing their work a bit
• Giving them new tools
• Expecting different results
• Are they engaged in the M?!?
• Participating in oncall, outage response, deployment
25. Product
• New DevOps activities might take time away from writing code
• Establishing priority across multiple goals
26. Operations
• The most common target team for “DevOps”
• Easy to overburden, need explicit prioritization
• DevOps will be more than “Operations with more coding”
• Work often focuses on the A and M parts of CAMS
28. Customer Support
• The place to find out what customers care about
• Find things like “Customers want more features and fixes faster” vs
“Customers demand 100% uptime”
30. Training
• Train everyone
• On new tools, on new workflows
• Training is part of sharing – everyone gets a chance to have
experience
31. Moving Workloads
• The folks who have to learn new things have to have time to do it
• Some of their current work will have to be deprioritized or moved
• Everyone on the team should get a chance to do new stuff – don’t
leave someone behind to maintain the old stuff alone
32. Setting Expectations
• Don’t kill anyone for DevOps
• It takes time to learn new tools, no matter how excited the team is
about it
• Your entire project will take time as well
33. Helping the Lost or Disgruntled
• Any change has effects on the organizations involved
• It’s likely that adoption and enthusiasm will not be universal
• Up to management to incentivize, reward
• Make the hard decisions about an individual’s future with the group
34. Hiring for DevOps?
• No.
• Expecting brand-new individual contributors to change your culture is
a losing proposition
• Organizational change can be germinated from new leadership
• Still requires influence, credibility, the right person
36. Showing Off
• Talk about your project
• Internally
• Externally
• All the time
• Use different venues
• Brown bags sessions, formal workshops, larger talks, All-Hands
• Documents, video, graphs!
37. Tiger Team
• Help other teams navigate
• Have a multitude of skills
• Establish practice for workflows, feedback, improvements
• Potentially act as helpdesk on new tools and processes
43. Check out Chef!
• Configuration management
• Linux, Windows, AIX, other Unixes
• Learn More:
• https://learnchef.opscode.com/
• https://getchef.com
• Follow us on Twitter: @chef
Editor's Notes
Misalignment of incentives – dev measured on lines of code, making change. ops is keeping things stable and the same.
The non-executive influencer likely has the respect of your colleagues, even if they don’t have an official leadership role. When new projects are being discussed, these are the folks everyone wants to bring on board. Their support of a project, especially a disruptive one, can be incredibly valuable.
Imagine going into a new job as an individual contributor at a large organization. Your first 3-6 months are just learning how to navigate the different teams, figure out how to get work done, learn who to ask for help for advice. Walking in and being expected to completely rewrite the way the team does work is an almost impossible task.
You can hire people with specific skillsets, and bring the in to be SMEs on those skills. Your management will need to provide clear guidance on roles and expectations. Bringing new people into your org can cause interpersonal issues, jealousy, other issues.