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DevOps: Culture as a tool
Dick Noort
Functioneel beheerder | IT-Coach | DevOps Evangelist
dicknoort@gmail.com
Amazon: 23.000 deployments /day
Google: 5.500 deployments /day
NetFlix: 500 deployments /day
http://www.slideshare.net/reancloud/devops-for-business-transformation-at-ellucian
High-performing IT organizations:
• 60 times fewer failures
• 30 times higher deploy frequency
Puppet labs: 2015 State of DevOps report
IF YOUR COMPANY LOSES,
YOU LOSE!
IF YOUR COMPANY WINS,
YOU WIN!
times
1950 Bill Holland Time: 67 seconds
2013 Fernando Alonso. Time: 1.95 seconds.
link Youtube
times are changed
we start
Source: https://en.wikipedia.org/wiki/DevOps
• WHAT IS WHAT
• OPS
• DEFINITIONS
• THE POWER OF SCRUM
• EPIC CULTURE
TOPICS
WHATS WHAT?
WATERVAL
time
AGILE
time
DevOps
time
we startLETS LOOK AT OPS
we start
ITIL V2
• We focus on product, process
and people.
• We want process oriented
approach
• We make security management
part of evaluation
• We emphasizes on service
design and service strategy
• We have 10 processes and 2
functions
2007 - improved
ITIL V3
• We want focused on product,
process, people and partner.
• We want lifecycle based
approach.
• We make security management a
separate process
• We give equal attention to all
processes
• We have 26 processes and 4
functions.
OPS
OPS - HOW WE DO STUFF?
READY?
GET SET
GO!
IF I HAVE THE LOWEST NUMBER OF INCIDENTS AND MY
COMPANY DOES NOT WIN, I HAVE NOTHING..
IF I HAVE THE LOWEST NUMBER OF ESCALATIONS AND MY
COMPANY DOES NOT WIN, I HAVE NOTHING..
IF I HAVE THE LOWEST OPERATIONAL COST AND MY
COMPANY DOES NOT WIN, I HAVE NOTHING..
DEFINITION AGILE
DEFINITION AGILE
"agile" in British English
Agile adjective
uk /ˈædʒ.aɪl/ us /ˈædʒ.əl/
agile adjective (PHYSICALLY)
› able to move your body quickly and easily
agile adjective (MENTALLY)
› able to think quickly and clearly
Bron: http://dictionary.cambridge.org/dictionary/english/agile
DEFINITION DEVOPS
we start
Culture / movement or practice that:
• emphasize the collaboration and communication of dev and ops
• automating the process of software delivery and infrastructure
changes.
• environment for fast- frequent- and reliable building, testing and
releasing software
Source: https://en.wikipedia.org/wiki/DevOps
DEFINITION DEVOPS
Cultural change
• more than tool / process change
• requires an organizational culture shift.
• especially difficult by conflicting nature of departmental roles:
Ops seeks stability; dev seek change.
• work cohesively is a critical challenge.
Source: https://en.wikipedia.org/wiki/DevOps
THERE’S MORE…
I AGILE
YOU AGILE
WE AGILE..
I DEV
YOU OP
WE DEVOP..
DEVOPS WALL
changemgt
QA
tests
security
deploy
infra
THE POWER OF SCRUM
AT ANY TIME
• VALUE
• GOAL
• TIMEBOXED
• TRANSPARENCY
• IMPEDEMENTS
• COMMITMENT
• ADAPTION
• FOCUS
• FUN
MVP (minimum viable product)
Business need: improve speed
stoppable iterations
experiments
riskvalue
value
time
value
time
Waterval Scrum
MVP
What do I have?
(ROI)
SPOTIFY
watch the trash bins
we dare to trash!
EPIC CULTURE
CULTURE PARTS
• DEPENDENCIES
• HANDOVERS
• ROLES
• DISTANCES
• BUREAUCRACY
• COMMITMENT
• SPEED
• SELF STEERING
• TRANSPARENCY
• ADAPTION
• TRUST
VIABLE
MINIMUM
MAXIMUM
TRUST
DEVOPS MOVEMENT
• Speed
• Focus
• Value driven
• Commitment
• Team effort
• Improvement
CULTURE SAMPLE
in common: stars and stripes
CULTURE SAMPLE
• OPS
• DEFINITION DEVOPS
• DIFFERENCES
• WIN OR WASTE OF OPS
• THE CORE OF SCRUM
• EPIC CULTURE
MLK
I HAVE A PROCES…
“when we are surrounded by people
who believe what we believe, trust emerges..”
Simon Sinek
MOVEMENT
CULTURE SAMPLE
Scuderia Ferrari - Abu Dhabi
2014 team
INDIVIDUALS AND INTERACTION over PROCESSES AND TOOLS
WORKING SOFTWARE over COMPREHENSIVE DOCUMENTATION
CUSTOMER COLLABORATION over CONTRACT NEGOTIATION
RESPONDING TO CHANGE over FOLLOWING A PLAN
TO DO SO, I CHOSE:
AGILE MANIFESTO 2001
DEVOPS PROMISE
Dick Noort
Functioneel beheerder | IT-Coach | DevOps Evangelist
dicknoort@gmail.com

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DevOps Culture as a tool

  • 1. DevOps: Culture as a tool Dick Noort Functioneel beheerder | IT-Coach | DevOps Evangelist dicknoort@gmail.com
  • 2. Amazon: 23.000 deployments /day Google: 5.500 deployments /day NetFlix: 500 deployments /day http://www.slideshare.net/reancloud/devops-for-business-transformation-at-ellucian High-performing IT organizations: • 60 times fewer failures • 30 times higher deploy frequency Puppet labs: 2015 State of DevOps report
  • 3. IF YOUR COMPANY LOSES, YOU LOSE!
  • 4. IF YOUR COMPANY WINS, YOU WIN!
  • 5. times 1950 Bill Holland Time: 67 seconds 2013 Fernando Alonso. Time: 1.95 seconds. link Youtube times are changed
  • 6.
  • 7. we start Source: https://en.wikipedia.org/wiki/DevOps • WHAT IS WHAT • OPS • DEFINITIONS • THE POWER OF SCRUM • EPIC CULTURE TOPICS
  • 13. we start ITIL V2 • We focus on product, process and people. • We want process oriented approach • We make security management part of evaluation • We emphasizes on service design and service strategy • We have 10 processes and 2 functions 2007 - improved ITIL V3 • We want focused on product, process, people and partner. • We want lifecycle based approach. • We make security management a separate process • We give equal attention to all processes • We have 26 processes and 4 functions. OPS
  • 14. OPS - HOW WE DO STUFF?
  • 15.
  • 16.
  • 18. GO!
  • 19. IF I HAVE THE LOWEST NUMBER OF INCIDENTS AND MY COMPANY DOES NOT WIN, I HAVE NOTHING.. IF I HAVE THE LOWEST NUMBER OF ESCALATIONS AND MY COMPANY DOES NOT WIN, I HAVE NOTHING.. IF I HAVE THE LOWEST OPERATIONAL COST AND MY COMPANY DOES NOT WIN, I HAVE NOTHING..
  • 21. DEFINITION AGILE "agile" in British English Agile adjective uk /ˈædʒ.aɪl/ us /ˈædʒ.əl/ agile adjective (PHYSICALLY) › able to move your body quickly and easily agile adjective (MENTALLY) › able to think quickly and clearly Bron: http://dictionary.cambridge.org/dictionary/english/agile
  • 23. we start Culture / movement or practice that: • emphasize the collaboration and communication of dev and ops • automating the process of software delivery and infrastructure changes. • environment for fast- frequent- and reliable building, testing and releasing software Source: https://en.wikipedia.org/wiki/DevOps DEFINITION DEVOPS
  • 24. Cultural change • more than tool / process change • requires an organizational culture shift. • especially difficult by conflicting nature of departmental roles: Ops seeks stability; dev seek change. • work cohesively is a critical challenge. Source: https://en.wikipedia.org/wiki/DevOps THERE’S MORE…
  • 25. I AGILE YOU AGILE WE AGILE.. I DEV YOU OP WE DEVOP..
  • 27. THE POWER OF SCRUM
  • 28. AT ANY TIME • VALUE • GOAL • TIMEBOXED • TRANSPARENCY • IMPEDEMENTS • COMMITMENT • ADAPTION • FOCUS • FUN
  • 29. MVP (minimum viable product) Business need: improve speed stoppable iterations experiments
  • 31. SPOTIFY watch the trash bins we dare to trash!
  • 33. CULTURE PARTS • DEPENDENCIES • HANDOVERS • ROLES • DISTANCES • BUREAUCRACY • COMMITMENT • SPEED • SELF STEERING • TRANSPARENCY • ADAPTION • TRUST VIABLE MINIMUM MAXIMUM
  • 34. TRUST
  • 36. • Speed • Focus • Value driven • Commitment • Team effort • Improvement CULTURE SAMPLE
  • 37. in common: stars and stripes CULTURE SAMPLE
  • 38. • OPS • DEFINITION DEVOPS • DIFFERENCES • WIN OR WASTE OF OPS • THE CORE OF SCRUM • EPIC CULTURE MLK I HAVE A PROCES… “when we are surrounded by people who believe what we believe, trust emerges..” Simon Sinek MOVEMENT CULTURE SAMPLE
  • 39. Scuderia Ferrari - Abu Dhabi 2014 team
  • 40. INDIVIDUALS AND INTERACTION over PROCESSES AND TOOLS WORKING SOFTWARE over COMPREHENSIVE DOCUMENTATION CUSTOMER COLLABORATION over CONTRACT NEGOTIATION RESPONDING TO CHANGE over FOLLOWING A PLAN TO DO SO, I CHOSE: AGILE MANIFESTO 2001 DEVOPS PROMISE
  • 41.
  • 42. Dick Noort Functioneel beheerder | IT-Coach | DevOps Evangelist dicknoort@gmail.com

Editor's Notes

  1. Publieksvraag: (Amazon). Stel: de CEO van jouw organisatie maakt jou CIO en geeft IT de opdracht:
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  4. Your Key Message is a concise statement of your main point. It’s a high-level opinion or observation that your audience will remember and repeat to other people.
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  7. Your second Supporting Topic also supports your Key message, but from a different point of view. Each Supporting Topic should be about a third the length of your speech; for a 20 minute speech, that will be 5-6 minutes (leaving time for your opening and close).
  8. Replace this slide with as many slides as you need to present your first Supporting Topic. Your discussion can include facts, figures, argument, stories, images, music, videos, and more. If Supporting Topic 1 is very long, you can even use this Template to organize it.
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  11. Replace this slide with as many slides as you need to present your first Supporting Topic. Your discussion can include facts, figures, argument, stories, images, music, videos, and more. If Supporting Topic 1 is very long, you can even use this Template to organize it.
  12. Replace this slide with as many slides as you need to present your first Supporting Topic. Your discussion can include facts, figures, argument, stories, images, music, videos, and more. If Supporting Topic 1 is very long, you can even use this Template to organize it.
  13. Replace this slide with as many slides as you need to present your first Supporting Topic. Your discussion can include facts, figures, argument, stories, images, music, videos, and more. If Supporting Topic 1 is very long, you can even use this Template to organize it.
  14. Replace this slide with as many slides as you need to present your first Supporting Topic. Your discussion can include facts, figures, argument, stories, images, music, videos, and more. If Supporting Topic 1 is very long, you can even use this Template to organize it.