Hindustan Unilever Ltd (HUL) has a wide range of products across multiple categories that make up its extensive product portfolio. It uses competitive pricing strategies to reach a large customer base across different income segments. HUL has a vast distribution network of over 2 million outlets to ensure its products are widely available. It spends heavily on promotional activities like advertising, celebrity endorsements, and discounts to create brand awareness and drive demand for its products. HUL's effective use of the marketing mix elements of product, price, place, and promotion have contributed to its success in India.
2. Learning Objectives
Key takeaways:
4 P's of Marketing Mix
About Hindustan Unilever and its
marketing mix
Product portfolio of HUL
Pricing Strategies of HUL
Distribution channels of HUL
Promotional strategies of HUL
4. India’s largest fast-
moving consumer goods
company
85 years of heritage in
India employing about
21,000 and has sales of
INR 45,311 crores
The most innovative
company in India and 8th
globally by Forbes
Established in 1931 as
Hindustan Vanaspati
Manufacturing Co. It is a
Subsidiary of Unilever
Driven by a purpose: to
make sustainable living
commonplace
HUL - At a Glance
Nine out of ten Indian
households use HUL
products.
5. Power Brands of HUL
44 brands spanning 14 distinct
categories, few namely:
• Kwality Walls
• Vim dishwash
• Surf Excel washing powder
• Pepsodent toothpaste
• Lakme beauty merchandises
• Fair& Lovely products
Competitors
Dabur India
Nestle India
Asian Paints
ITC limited
L'Oréal
Colgate-Palmolive
6. 4 P’s of Marketing Mix
Neil H Borden
(1964)
Concept became
popularized after Neil H
Borden published its
1964 article
James Culliton
(1940)
Product planning, pricing,
branding, distribution channels,
advertising, promotion,
packaging, display, physical
handling, and fact-finding and
analysis.
E.Jerome McCarthy
(1960)
Later grouped these
ingredients into 4
categories what are today
known as the 4 p’s of
marketing mix.
7. What Are the 4 Ps?
• The four Ps of marketing are the key factors that are
involved in the marketing of a good or service.
• They are the product, price, place, and promotion of a good
or service.
• Often referred to as the marketing mix, the four Ps are
constrained by internal and external factors in the overall
business environment, and they interact significantly with
one another.
8. 4 P's of Marketing Mix
Product
Any item that intends to satisfy the needs and
wants of a target customer.
It can be a tangible good or intangible
"what makes your product so great or unique?
Because if you don’t stand out it’s going to be
hard to thrive."
Place
Providing customers access to the product, and
it also calls into play convenience for the
customer.
"It is about putting the right product, in the right
place, at the right price, at the right time, in
front of the customer"
Price
It is not only the monetary value of a product but also
the time or effort the customer is willing to expend to
acquire it.
It is the Determination of a product's value among
target audiences.
“If a product is priced too high or too low, the product
and brand could fail."
Promotion
Specific and thoughtful advertising that reaches a
company's target market.
includes advertising, public relations, and promotional
strategy.
"Reveal to consumers why they need it and why they
should pay a certain price for it."
9. Complete set of products and/or
services offered by a firm
A product mix consists of product lines, which are
associated items that consumers tend to use
together or think of as similar products or services.
A successful product mix strategy enables a
company to focus efforts and resources on the
products and product lines within its offerings that
have the greatest potential for growth, market
share, and revenue.
PRODUCT
10. HUL is the leader in the consumer
goods industry.
Hindustan Unilever’s organizational
structure reflects the diversity of
consumer goods in this product
mix.
It has a wide variety of products
under the following categories:
•Food Brands
•Homecare Brands
•Personal Care Brands
•Water purifier Brand
Products in the
Marketing mix of HUL
11. PRICE
The cost consumers pay for a product
Marketers must link the price to the product's
real and perceived value, but they also must
consider supply costs, seasonal discounts,
and competitors' prices.
In some cases, business executives may raise
the price to give the product the appearance
of being a luxury. Alternatively, they may lower
the price so more consumers can try the
product.
12. Pricing in the
Marketing
mix of HUL
Hindustan Unilever (HUL) is one of the leading companies, offering many
products and hence a wide price range.
It keeps a very competitive price for all the products in a segment. The
company tries to reach the maximum number of customers in all income
segment
It also has various professional product for which it follows premium pricing
strategy for example TONI & GUY is very premium priced as compared to
Lakmé.
A discount can sometimes draw in more customers, but it can also give the
impression that the product is less exclusive or less of a luxury compared to
when it is was priced higher.
When HUL comes up with new products it comes up with a bundling strategy
where in it packs a small sample to the main product although the product is
either in the same category or with the same brand name
13. Movement could be through a combination
of intermediaries such as distributors,
wholesalers, and retailers.
The internet itself is a marketplace now.
Through the use of the right place, a
company can increase sales and maintain
these over a longer period of time.
Moving products from the producer
to the intended user
PLACE
14. Vast
Distribution
Network
At least 2 Million
outlets and
7.7 million retail
shops across India
Direct Selling
Hindustan Unilever
network (HUNL)
• Ayush Therapy-
health products
• Aviance- beauty
products
• Lever Home - home
products
• D.I.Y. - male grooming
products
Independent
Wholesalers &
Retailers
Minimum 2900
stockists gaining an
advantage over its
competitors.
Local
Warehousing
Set up at convenient
places from where
the C & F agents
dispatch the items to
the retailers on the
stockist’s orders
4-Tier System
of Distribution
To reach the rural
market, the company
has simply gone
forward with a no-
holds-barred policy
and set up various
networks
Place in the Marketing mix of HUL
15. It focuses on creating awareness and
persuading the customers to initiate
the purchase.
It is the integration of Advertising,
Personal Selling, Sales Promotion,
Public Relations, and Direct
Marketing.
Promotional tools used by the
business to create, maintain and
increase the demand
PROMOTION
16. Promotions in the
Marketing mix of
HUL
Take advantage of the tools available.
Social media channels
Attractive Packaging &
Discounts offers
Print, Newspaper, etc
Hoardings, Billboards
Celebrity
Endorsements
Television
17. 15%
of spends and
HUL spends about Rs 3,500
crore on advertising
20%
of the country’s ads on TV.
18. Lifeboy – Dhote jao
Iconic Fair & Lovely
Boost – is the secret of my energy
Ponds– Googly Woogly Wooksh
Vim – 100 Nibu ki shakti
Few Notable Promotional Campaigns of HUL
Surf Excel – Daag Ache Hai
19. Conclusion
Understanding the
needs or desires of
consumers
Identifying the cause of
the failure of the current
product offering
Finding ways to address
problems and change public
perception of the product/service
01 02 03
HUL's effective marketing mix addresses factors such as
04
Increase competitive
advantage
05
Increase demand of
product / services