The document discusses different types of information systems used in organizations, including transaction processing systems, management information systems, decision support systems, executive support systems, and knowledge work systems. It describes the characteristics and purposes of these systems, how they integrate business functions and processes, and examples of key applications in different business areas like finance, human resources, manufacturing, and sales.
This document discusses the strategic role of information systems. It describes different types of information systems like transaction processing systems, management information systems, decision support systems, executive support systems, knowledge work systems, and office automation systems. It explains how these systems can be used at different levels of an organization to gain competitive advantage through product differentiation, linking customers and suppliers, and becoming a low-cost producer. The document also discusses using information systems to counter competitive forces and improve quality.
The document discusses various types of information systems used in organizations. It describes Transaction Processing Systems (TPS) which process daily routine transactions. Decision Support Systems (DSS) provide information to support semi-structured and unstructured decision making. Group Decision Support Systems (GDSS) facilitate collaborative problem solving by groups. Executive Information Systems (EIS) address the information needs of senior executives. Expert Systems use specialized knowledge to solve complex problems in limited domains.
The document discusses strategic planning and management. It outlines the typical planning cycle which includes analyzing the current situation, forecasting future trends, setting objectives, developing an action plan, implementing the plan, monitoring progress, and starting a new cycle. It also describes the different levels of management - operational, tactical, and strategic - and their respective information needs and decision-making responsibilities.
This chapter discusses information systems in enterprises. It describes the four major types of information systems: transaction processing systems, management information systems, decision support systems, and executive support systems. TPS support operational activities like order processing and payroll. MIS provide aggregated data to managers. DSS support analysis for professionals. ESS are tailored systems that provide strategic analysis for senior executives. The chapter also discusses how these systems operate at different organizational levels and provides examples of each type.
1) The document discusses different types of information systems used in businesses like enterprise systems, supply chain management systems, customer relationship management systems, and knowledge management systems.
2) It explains how information systems help support business processes and functions like manufacturing, sales, marketing, finance, and human resources.
3) The document outlines the benefits of using enterprise-wide systems and challenges of implementing them.
The document describes different types of information systems including transaction processing systems, management information systems, and decision support systems. It provides examples of transaction processing systems like billing systems and defines their key characteristics and cycle. Management information systems are described as software tools that provide processed information to managers to help with decision making. The types, advantages, and outputs of management information systems are outlined. Decision support systems are defined as computer programs that compile information from various sources to support problem solving and decision making for managers.
The document discusses different types of information systems used in organizations, including transaction processing systems, management information systems, decision support systems, executive support systems, and knowledge work systems. It describes the characteristics and purposes of these systems, how they integrate business functions and processes, and examples of key applications in different business areas like finance, human resources, manufacturing, and sales.
This document discusses the strategic role of information systems. It describes different types of information systems like transaction processing systems, management information systems, decision support systems, executive support systems, knowledge work systems, and office automation systems. It explains how these systems can be used at different levels of an organization to gain competitive advantage through product differentiation, linking customers and suppliers, and becoming a low-cost producer. The document also discusses using information systems to counter competitive forces and improve quality.
The document discusses various types of information systems used in organizations. It describes Transaction Processing Systems (TPS) which process daily routine transactions. Decision Support Systems (DSS) provide information to support semi-structured and unstructured decision making. Group Decision Support Systems (GDSS) facilitate collaborative problem solving by groups. Executive Information Systems (EIS) address the information needs of senior executives. Expert Systems use specialized knowledge to solve complex problems in limited domains.
The document discusses strategic planning and management. It outlines the typical planning cycle which includes analyzing the current situation, forecasting future trends, setting objectives, developing an action plan, implementing the plan, monitoring progress, and starting a new cycle. It also describes the different levels of management - operational, tactical, and strategic - and their respective information needs and decision-making responsibilities.
This chapter discusses information systems in enterprises. It describes the four major types of information systems: transaction processing systems, management information systems, decision support systems, and executive support systems. TPS support operational activities like order processing and payroll. MIS provide aggregated data to managers. DSS support analysis for professionals. ESS are tailored systems that provide strategic analysis for senior executives. The chapter also discusses how these systems operate at different organizational levels and provides examples of each type.
1) The document discusses different types of information systems used in businesses like enterprise systems, supply chain management systems, customer relationship management systems, and knowledge management systems.
2) It explains how information systems help support business processes and functions like manufacturing, sales, marketing, finance, and human resources.
3) The document outlines the benefits of using enterprise-wide systems and challenges of implementing them.
The document describes different types of information systems including transaction processing systems, management information systems, and decision support systems. It provides examples of transaction processing systems like billing systems and defines their key characteristics and cycle. Management information systems are described as software tools that provide processed information to managers to help with decision making. The types, advantages, and outputs of management information systems are outlined. Decision support systems are defined as computer programs that compile information from various sources to support problem solving and decision making for managers.
This document discusses the importance of information systems and management information systems in organizations. It makes three key points:
1. Information systems are crucial for businesses today as they allow for communication, data processing, productivity increases, and strategic opportunities. They are an integrated set of people, technologies, and procedures that collect, process, store, and distribute information.
2. Management information systems in particular are vital for organizations as they ensure the right data is collected, processed, and distributed to those who need it. This supports strategic planning, management control, operational control, and transaction processing.
3. An information system incorporates organizational, management, and technological dimensions. It requires input, processing, output, feedback, and control
The document provides an overview of management information systems (MIS). It discusses how MIS are integrated collections of subsystems that support decision-making through routine reports. It outlines the key components of MIS including operations support systems, management support systems, and examples of financial and manufacturing MIS.
The document presents information on a project presentation about applying a management information system (MIS) in the textile industry of Bangladesh. It discusses the objectives of the project which are to understand the concept of MIS, its features and functions, implementation process, scope of application in textile industries, and advantages and limitations. It also provides details about various aspects of developing and implementing an MIS like the resources, activities, development approaches, implementation steps, available software, and applications in areas like business, sales, production, quality, materials, finance, and human resources management.
Management Information System (MIS) unit-1Manoj Kumar
This PPT is prepared for students and other professionals regarding Management Information System (MIS) subject as lecture notes.This PPT aims to help students to recognize, specify and communicate effectively to data processing personnel to about information system. It also helps students to interpret new developments in information technology and fit into an overall framework. OTHER TOPICS ARE DISCUSSED IN THE CONSECUTIVE PPTs
The document provides an overview of management information systems (MIS). It defines key concepts such as data, information, and systems. It explains that an MIS is a system for collecting, processing, storing, and distributing data to managers within an organization. The main outputs of an MIS are scheduled reports, key indicator reports, demand reports, and exception reports. These help managers monitor performance and make decisions. Overall, the document serves as an introduction to MIS, covering essential elements like the relationship between data, information, and systems.
Information system presentation assignment 1 (management information system) ...vibrant6000
This document summarizes key aspects of management information systems (MIS), including definitions of MIS and different types of MIS. It discusses how MIS is useful for companies in planning, control, and decision making. Examples of companies that use MIS are provided. The impacts of MIS on organizations are that it facilitates flattening of hierarchies, increases speed of decision making, and empowers lower-level employees. MIS provides strategic information to management to make competitive decisions and transform organizations.
Business processes involve coordinating work, information, and knowledge to produce products and services. Chapter 2 discusses how information systems help automate and transform business processes for greater efficiency. It provides examples of key business processes in manufacturing, sales, finance, and human resources. The chapter also summarizes the main types of information systems like transaction processing systems, management information systems, decision support systems, and executive information systems. Finally, it explores enterprise systems that span the entire organization like ERP, SCM, CRM, and knowledge management systems.
This document discusses different types of management information systems (MIS). It describes the order fulfillment process and how it requires coordination across different business functions like sales, accounting, and manufacturing. It then discusses functional MIS which are developed around specific business functions like finance, marketing, production etc. It provides details on financial information systems, describing the functions they perform and how they aid different financial decisions. It also discusses marketing, human resources, and manufacturing MIS and the types of decisions they support. Finally, it outlines some key characteristics of effective MIS like taking a systems approach, being management oriented, need-based, and integrated.
Information Processing system is a set of formal procedure by which data are collected, processed into information and distributed to users. Financial accounting collects financial data from different areas of the company.
The document discusses different types of information systems used in organizations, including transaction processing systems, management information systems, decision support systems, executive support systems, and knowledge work systems. It describes the characteristics and purposes of these systems, how they integrate business functions and processes, and examples of key applications in different business areas like finance, human resources, manufacturing, and sales.
The document defines key concepts related to management information systems, including:
- Management involves planning, organizing, leading, and controlling. It also includes communicating goals and corrective actions.
- Information is processed data that is meaningful and useful for decision making. It reduces uncertainty and equivocality.
- A system takes inputs, processes them, and produces outputs. It consists of interconnected subsystems that work together to achieve objectives.
- An organization is a system of people and technology arranged to accomplish goals. It transforms resources like money, materials and information to create outputs and value.
MIS (Management Information System) in Fashion & Textile IndustryAnuradha Sajwan
The presentation has been prepared by the students of MFM(Master Of Fashion Management), New Delhi as a part of the study of the Role of Information Systems in Fashion & Textile Industry
Management information systems provide decision-makers with daily operational information and support strategic planning by incorporating web technologies. Marketing, human resources, and other functional area MIS support related managerial activities through various subsystems and by obtaining inputs from transaction processing systems and external sources. The company's conceptual MIS structure consists of decentralized production/material functions and centralized finance/sales/personnel functions, with plant managers responsible for operations as strategic business units. Physically, the company has a management services department that studies cement business operations to optimize plant capacity utilization, cost control, and maintenance for maximum profitability. Decision support systems help address semi-structured and dynamic problems in the company through various user modes and by facilitating data-driven decision making under changing business
This document provides an overview of management information systems (MIS) concepts and design. It discusses that information is critical but often not what is wanted or needed. It then defines MIS as a computer-based system that provides tools for managers to organize, evaluate, and efficiently run their departments. The document outlines the historical development of MIS from a focus on data processing in the 1950s-1960s to a focus on information analysis in the 1970s. It also discusses the components of an MIS including technology, databases, users, and procedures. Finally, it covers topics like information security, quality assurance, and the system development life cycle.
The document discusses various topics related to information systems and management including:
1. It outlines different types of information systems such as transaction processing systems, management information systems, and enterprise systems.
2. It describes how information systems support business functions like operations, management, and competitive advantage.
3. It discusses challenges of managing information technology and developing information system solutions.
This chapter discusses decision support systems (DSS) and how they differ from traditional management information systems (MIS). DSS provide interactive support to managers during semistructured decision making through tools like analytical models, databases, and computer modeling. MIS produce predefined reports to support more structured decisions. The chapter outlines several types of DSS including executive information systems, enterprise portals, online analytical processing (OLAP), geographic information systems, and data visualization systems. It also discusses how various analytical techniques can be used in DSS to support decision making.
The document discusses different types of information systems used in organizations. It describes transaction processing systems, knowledge work systems, decision support systems, management information systems, and executive support systems. It also covers how information systems can support various business functions like sales, marketing, manufacturing, finance, accounting, and human resources. Finally, it discusses trends like enterprise systems, customer relationship management, supply chain management, and extended enterprises.
An information system is composed of hardware, software, a database, a network, procedures, and people. It uses computer technology and can include computers, programs, organized data files, strategies, and connections between equipment. The largest computer network is the Internet, which interconnects thousands of other networks globally and enables electronic communication through telecommunications.
The document discusses different types of information systems used in organizations, including transaction processing systems, management information systems, decision support systems, executive support systems, and knowledge work systems. It describes how these systems integrate functions and business processes across departments like finance, human resources, manufacturing, and sales.
The document discusses the major types of information systems used in organizations and their relationships. It describes transaction processing systems, management information systems, decision support systems, and executive support systems. It also evaluates how information systems support key business functions like sales, manufacturing, finance, and human resources. Finally, it examines how information systems enable business processes and integration across the enterprise.
This document discusses key topics around information systems in enterprises. It describes different types of information systems like transaction processing systems, decision support systems, and enterprise systems. It also discusses how information systems support business functions and processes. Finally, it covers challenges of integrating systems and how information systems are used in organizations that operate internationally.
This document discusses the importance of information systems and management information systems in organizations. It makes three key points:
1. Information systems are crucial for businesses today as they allow for communication, data processing, productivity increases, and strategic opportunities. They are an integrated set of people, technologies, and procedures that collect, process, store, and distribute information.
2. Management information systems in particular are vital for organizations as they ensure the right data is collected, processed, and distributed to those who need it. This supports strategic planning, management control, operational control, and transaction processing.
3. An information system incorporates organizational, management, and technological dimensions. It requires input, processing, output, feedback, and control
The document provides an overview of management information systems (MIS). It discusses how MIS are integrated collections of subsystems that support decision-making through routine reports. It outlines the key components of MIS including operations support systems, management support systems, and examples of financial and manufacturing MIS.
The document presents information on a project presentation about applying a management information system (MIS) in the textile industry of Bangladesh. It discusses the objectives of the project which are to understand the concept of MIS, its features and functions, implementation process, scope of application in textile industries, and advantages and limitations. It also provides details about various aspects of developing and implementing an MIS like the resources, activities, development approaches, implementation steps, available software, and applications in areas like business, sales, production, quality, materials, finance, and human resources management.
Management Information System (MIS) unit-1Manoj Kumar
This PPT is prepared for students and other professionals regarding Management Information System (MIS) subject as lecture notes.This PPT aims to help students to recognize, specify and communicate effectively to data processing personnel to about information system. It also helps students to interpret new developments in information technology and fit into an overall framework. OTHER TOPICS ARE DISCUSSED IN THE CONSECUTIVE PPTs
The document provides an overview of management information systems (MIS). It defines key concepts such as data, information, and systems. It explains that an MIS is a system for collecting, processing, storing, and distributing data to managers within an organization. The main outputs of an MIS are scheduled reports, key indicator reports, demand reports, and exception reports. These help managers monitor performance and make decisions. Overall, the document serves as an introduction to MIS, covering essential elements like the relationship between data, information, and systems.
Information system presentation assignment 1 (management information system) ...vibrant6000
This document summarizes key aspects of management information systems (MIS), including definitions of MIS and different types of MIS. It discusses how MIS is useful for companies in planning, control, and decision making. Examples of companies that use MIS are provided. The impacts of MIS on organizations are that it facilitates flattening of hierarchies, increases speed of decision making, and empowers lower-level employees. MIS provides strategic information to management to make competitive decisions and transform organizations.
Business processes involve coordinating work, information, and knowledge to produce products and services. Chapter 2 discusses how information systems help automate and transform business processes for greater efficiency. It provides examples of key business processes in manufacturing, sales, finance, and human resources. The chapter also summarizes the main types of information systems like transaction processing systems, management information systems, decision support systems, and executive information systems. Finally, it explores enterprise systems that span the entire organization like ERP, SCM, CRM, and knowledge management systems.
This document discusses different types of management information systems (MIS). It describes the order fulfillment process and how it requires coordination across different business functions like sales, accounting, and manufacturing. It then discusses functional MIS which are developed around specific business functions like finance, marketing, production etc. It provides details on financial information systems, describing the functions they perform and how they aid different financial decisions. It also discusses marketing, human resources, and manufacturing MIS and the types of decisions they support. Finally, it outlines some key characteristics of effective MIS like taking a systems approach, being management oriented, need-based, and integrated.
Information Processing system is a set of formal procedure by which data are collected, processed into information and distributed to users. Financial accounting collects financial data from different areas of the company.
The document discusses different types of information systems used in organizations, including transaction processing systems, management information systems, decision support systems, executive support systems, and knowledge work systems. It describes the characteristics and purposes of these systems, how they integrate business functions and processes, and examples of key applications in different business areas like finance, human resources, manufacturing, and sales.
The document defines key concepts related to management information systems, including:
- Management involves planning, organizing, leading, and controlling. It also includes communicating goals and corrective actions.
- Information is processed data that is meaningful and useful for decision making. It reduces uncertainty and equivocality.
- A system takes inputs, processes them, and produces outputs. It consists of interconnected subsystems that work together to achieve objectives.
- An organization is a system of people and technology arranged to accomplish goals. It transforms resources like money, materials and information to create outputs and value.
MIS (Management Information System) in Fashion & Textile IndustryAnuradha Sajwan
The presentation has been prepared by the students of MFM(Master Of Fashion Management), New Delhi as a part of the study of the Role of Information Systems in Fashion & Textile Industry
Management information systems provide decision-makers with daily operational information and support strategic planning by incorporating web technologies. Marketing, human resources, and other functional area MIS support related managerial activities through various subsystems and by obtaining inputs from transaction processing systems and external sources. The company's conceptual MIS structure consists of decentralized production/material functions and centralized finance/sales/personnel functions, with plant managers responsible for operations as strategic business units. Physically, the company has a management services department that studies cement business operations to optimize plant capacity utilization, cost control, and maintenance for maximum profitability. Decision support systems help address semi-structured and dynamic problems in the company through various user modes and by facilitating data-driven decision making under changing business
This document provides an overview of management information systems (MIS) concepts and design. It discusses that information is critical but often not what is wanted or needed. It then defines MIS as a computer-based system that provides tools for managers to organize, evaluate, and efficiently run their departments. The document outlines the historical development of MIS from a focus on data processing in the 1950s-1960s to a focus on information analysis in the 1970s. It also discusses the components of an MIS including technology, databases, users, and procedures. Finally, it covers topics like information security, quality assurance, and the system development life cycle.
The document discusses various topics related to information systems and management including:
1. It outlines different types of information systems such as transaction processing systems, management information systems, and enterprise systems.
2. It describes how information systems support business functions like operations, management, and competitive advantage.
3. It discusses challenges of managing information technology and developing information system solutions.
This chapter discusses decision support systems (DSS) and how they differ from traditional management information systems (MIS). DSS provide interactive support to managers during semistructured decision making through tools like analytical models, databases, and computer modeling. MIS produce predefined reports to support more structured decisions. The chapter outlines several types of DSS including executive information systems, enterprise portals, online analytical processing (OLAP), geographic information systems, and data visualization systems. It also discusses how various analytical techniques can be used in DSS to support decision making.
The document discusses different types of information systems used in organizations. It describes transaction processing systems, knowledge work systems, decision support systems, management information systems, and executive support systems. It also covers how information systems can support various business functions like sales, marketing, manufacturing, finance, accounting, and human resources. Finally, it discusses trends like enterprise systems, customer relationship management, supply chain management, and extended enterprises.
An information system is composed of hardware, software, a database, a network, procedures, and people. It uses computer technology and can include computers, programs, organized data files, strategies, and connections between equipment. The largest computer network is the Internet, which interconnects thousands of other networks globally and enables electronic communication through telecommunications.
The document discusses different types of information systems used in organizations, including transaction processing systems, management information systems, decision support systems, executive support systems, and knowledge work systems. It describes how these systems integrate functions and business processes across departments like finance, human resources, manufacturing, and sales.
The document discusses the major types of information systems used in organizations and their relationships. It describes transaction processing systems, management information systems, decision support systems, and executive support systems. It also evaluates how information systems support key business functions like sales, manufacturing, finance, and human resources. Finally, it examines how information systems enable business processes and integration across the enterprise.
This document discusses key topics around information systems in enterprises. It describes different types of information systems like transaction processing systems, decision support systems, and enterprise systems. It also discusses how information systems support business functions and processes. Finally, it covers challenges of integrating systems and how information systems are used in organizations that operate internationally.
This document provides an overview of information systems used in businesses. It describes the major types of systems used at different organizational levels, including transaction processing systems, management information systems, decision support systems, and executive support systems. These systems support key business functions like sales and marketing, manufacturing, and finance. The document also discusses how information flows between different types of systems and organizational levels to support business processes and strategic decision making.
This document provides an overview of different types of information systems from an organizational and functional perspective. It discusses transaction processing systems, management information systems, decision support systems, executive support systems, knowledge work systems, and office automation systems. It also examines how information systems can help integrate business processes across functions like sales, marketing, manufacturing, finance, accounting, and human resources. Key business processes discussed include order fulfillment, customer relationship management, and supply chain management.
The document discusses how businesses use different types of information systems, including transaction processing systems, management information systems, decision support systems, executive support systems, and enterprise applications. It explains how these systems obtain data from transaction processing systems and how they support different levels of management. The document also covers how information systems departments are organized and how technologies like intranets, extranets, and collaboration systems facilitate e-business.
This document discusses different types of business information systems and how they support various levels of management. It describes transaction processing systems, which perform daily transactions and allow managers to monitor operations. Management information systems provide reports on current performance based on transaction data. Decision support systems support non-routine decision making with reports and models. Executive support systems address strategic decisions for senior executives with integrated internal and external data.
The document discusses information systems and IT infrastructure. It describes four main actors in information systems: suppliers of hardware/software, business firms seeking value from technology, managers/employees seeking business value, and the legal/social/cultural context. It also discusses the evolution of IT infrastructure from mainframes to client/server systems to enterprise computing and cloud computing. The core components of IT infrastructure are described as computer hardware, operating systems, enterprise applications, data management, networking, internet platforms, and consulting services.
This document discusses different types of information systems used in organizations. It describes transaction processing systems, management information systems, decision support systems, and executive support systems. These systems operate at different levels - operational, management, and strategic. The document also categorizes systems according to their functional areas, such as sales/marketing, manufacturing, and accounting systems. Overall, it provides an overview of major types of information systems and how they support different levels and functions within organizations.
The document discusses different types of business information systems including sales and marketing systems, manufacturing and production systems, finance and accounting systems, and human resources systems. It provides examples of systems at operational, middle, and senior management levels for each type. The document also discusses management information systems, how they obtain data from transaction processing systems, and their role in providing reports to middle management.
The document summarizes key concepts from a textbook chapter on information systems in enterprises. It describes six main types of information systems and how they serve different organizational levels and functions. It also discusses how information systems enable business processes, customer relationship management, supply chain management and enterprise systems. Current trends include extended enterprises and industrial networks.
The document discusses different types of information systems used in organizations. It describes transaction processing systems, knowledge work systems, decision support systems, management information systems, and executive support systems. It also covers how information systems can support various business functions like sales, marketing, manufacturing, finance, accounting, and human resources. Lastly, it discusses trends like enterprise systems, customer relationship management, supply chain management, and extended enterprises.
The document discusses how businesses use information systems to support key functions and operations. It describes the major business functions of manufacturing/production, sales/marketing, finance/accounting, and human resources. Information systems help with activities like order processing, inventory management, financial reporting, and personnel management. They provide data and analytics to assist various levels of management in decision making. Overall, the effective use of information systems can improve organizational performance, drive competitive advantage, and help businesses adapt to changing business needs and environments.
Management Information System and Analysis Unit-2.pdfhemanth502232
The document discusses management information systems (MIS). It provides definitions of MIS and describes its nature, scope, objectives, characteristics, stages of development, organizing issues, and types of controls. MIS is defined as a system designed to study people, technology, organizations, and their relationships. It provides decision-oriented information to management. The scope of MIS is growing with digital transformation and includes careers in IT, analytics, banking, and healthcare. Controls in MIS help ensure accurate, valid and secure input, processing, output, storage and use of information.
This document provides an overview of key concepts from Chapter 1 of the textbook:
1. It defines an information system as any organized combination of people, hardware, software, and policies that stores, retrieves, transforms, and disseminates information in an organization.
2. Information systems support business operations, decision making, and competitive strategies. Types of systems include transaction processing, process control, collaboration, management, decision support, and expert systems.
3. e-Business involves using internet technologies to empower business processes, e-commerce, and collaboration within and outside an organization. Success requires supporting business strategies and processes effectively.
The document discusses the major types of information systems that support organizational functions. It describes transaction processing systems, management information systems, decision support systems, and executive support systems. These systems operate at different levels and support key business functions like sales, marketing, manufacturing, finance, accounting, and human resources. The document emphasizes that in modern organizations, information systems need to be integrated and allow information to flow seamlessly across the enterprise.
The document discusses various concepts related to information systems including:
- The difference between data and information, with information being processed data that provides context.
- The key activities within information systems of input, processing, output, storage, and control.
- The different types of information systems such as transaction processing systems, management information systems, and decision support systems.
- The components that make up information systems including hardware, software, data, networks, and people.
This document provides an overview of information systems concepts. It discusses the basic components of an information system, including hardware, software, stored data, personnel and procedures. It also defines the key functions of an information system as input, storage, processing, and output. Additionally, it distinguishes between data and information, and describes several major types of information systems used in organizations, such as transaction processing systems, management information systems, decision support systems, and executive support systems.
This document provides an overview of information systems concepts. It discusses the basic components of an information system, including hardware, software, data, personnel and procedures. It also outlines different types of information systems like personal, workgroup, organizational, interorganizational and global systems. Transaction processing systems, management information systems, decision support systems and executive support systems are described as the major types of systems used in organizations. The document also covers information systems users and how users connect to technology through networks, the internet and electronic commerce. Finally, it discusses benefits of information systems like better information, improved service and competitive advantage.
This document provides an overview of chapter 2 from a management information systems textbook. It discusses business processes and how they relate to information systems. It describes different types of information systems like transaction processing systems, management information systems, decision support systems, and enterprise applications. It explains how these systems serve different management groups and how enterprise systems that link functions can improve organizational performance. It also discusses the importance of collaboration technologies.
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Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...YourLegal Accounting
Effective financial management is important for expansion and scalability in the ever-changing US business environment. White Label Bookkeeping services is an innovative solution that is becoming more and more popular among businesses. These services provide a special method for managing financial duties effectively, freeing up companies to concentrate on their main operations and growth plans. We’ll look at how White Label Bookkeeping can help US firms expand and develop in this blog.
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The Most Inspiring Entrepreneurs to Follow in 2024.pdfthesiliconleaders
In a world where the potential of youth innovation remains vastly untouched, there emerges a guiding light in the form of Norm Goldstein, the Founder and CEO of EduNetwork Partners. His dedication to this cause has earned him recognition as a Congressional Leadership Award recipient.
Enhancing Adoption of AI in Agri-food: IntroductionCor Verdouw
Introduction to the Panel on: Pathways and Challenges: AI-Driven Technology in Agri-Food, AI4Food, University of Guelph
“Enhancing Adoption of AI in Agri-food: a Path Forward”, 18 June 2024
𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
Discover the Beauty and Functionality of The Expert Remodeling Serviceobriengroupinc04
Unlock your kitchen's true potential with expert remodeling services from O'Brien Group Inc. Transform your space into a functional, modern, and luxurious haven with their experienced professionals. From layout reconfiguration to high-end upgrades, they deliver stunning results tailored to your style and needs. Visit obriengroupinc.com to elevate your kitchen's beauty and functionality today.
Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...Adani case
Time and again, the business group has taken up new business ventures, each of which has allowed it to expand its horizons further and reach new heights. Even amidst the Adani CBI Investigation, the firm has always focused on improving its cement business.
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Information System Enterprice
1. INFORMATIONINFORMATION
SYSTEMS IN THESYSTEMS IN THE
ENTERPRISEENTERPRISE
YULISA ROSLIANAYULISA ROSLIANA
Hys.yulisarosliana@gmail.comHys.yulisarosliana@gmail.com
http://sif.uin-suska.ac.id/ http://fst.uin-suska.ac.id/ http
2. – What are the key system applications in a
business? What role do they play?
– How do information systems support the major
business functions?
– Why should managers pay attention to business
processes?
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
OBJECTIVES
3. – What are the business benefits of using
collaborative commerce, private industrial
networks and enterprise systems?
– What types of information systems are used by
companies that operate internationally?
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
OBJECTIVES
4. 1. Integration: Different systems serve variety of
functions, connecting organizational levels difficult,
costly
2. Enlarging scope of management thinking: Huge system
investments, long development time must be
guided by common objectives
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
MANAGEMENT CHALLENGES
5. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Types of Information Systems
Figure 2-1
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
6. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Major Types of Systems
• Executive Support Systems (ESS)Executive Support Systems (ESS)
• Decision Support Systems (DSS)Decision Support Systems (DSS)
• Management Information Systems (MIS)Management Information Systems (MIS)
• Knowledge Work Systems (KWS)Knowledge Work Systems (KWS)
• Office Automation Systems (OAS)Office Automation Systems (OAS)
• Transaction Processing Systems (TPS)Transaction Processing Systems (TPS)
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
7. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
TYPES OF INFORMATION SYSTEMS
Figure 2-2
8. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Transaction Processing Systems (TPS):Transaction Processing Systems (TPS):
• Basic business systems that serve theBasic business systems that serve the
operational leveloperational level
• A computerized system that performs andA computerized system that performs and
records the daily routine transactionsrecords the daily routine transactions
necessary to the conduct of the businessnecessary to the conduct of the business
9. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Payroll TPS
Figure 2-3
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
10. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Types of TPS Systems
Figure 2-4
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
11. Knowledge Work Systems (KWS):
Knowledge level
– Inputs: Design specs
– Processing: Modeling
– Outputs: Designs, graphics
– Users: Technical staff
Example: Engineering work station
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
12. Management Information System (MIS):
Management level
– Inputs: High volume data
– Processing: Simple models
– Outputs: Summary reports
– Users: Middle managers
Example: Annual budgeting
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
13. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Figure 2-5
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Management Information System (MIS)
14. – Structured and semi-structured decisions
– Report control oriented
– Past and present data
– Internal orientation
– Lengthy design process
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Management Information System (MIS)
15. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Decision Support System (DSS):
Management level
– Inputs: Low volume data
– Processing: Interactive
– Outputs: Decision analysis
– Users: Professionals, staff
Example: Contract cost analysis
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
16. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Figure 2-6
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Decision Support System (DSS)
17. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Figure 2-7
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Decision Support System (DSS)
18. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Executive Support System (ESS):
Strategic level
– Inputs: Aggregate data
– Processing: Interactive
– Outputs: Projections
– Users: Senior managers
Example: 5-year operating plan
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
19. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Executive Support System (ESS)
Figure 2-8
20. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
– Top level management
– Designed to the individual
– Ties CEO to all levels
– Very expensive to keep up
– Extensive support staff
KEY SYSTEM APPLICATIONS IN THE ORGANIZATION
Executive support system (ESS)
21. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTERRELATIONSHIPS AMONG SYSTEMS
Figure 2-9
22. Major functions of systems:
– Sales management, market research, promotion,
pricing, new products
Major application systems:
– Sales order info system, market research system,
pricing system
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Sales and Marketing Systems
23. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
SYSTEM DESCRIPTION ORGANIZATIONAL LEVEL
ORDER PROCESSING ENTER, PROCESS, TRACK ORDERS OPERATIONAL
MARKET ANALYSIS IDENTIFY CUSTOMERS & MARKETS KNOWLEDGE
PRICING ANALYSIS DETERMINE PRICES MANAGEMENT
SALES TRENDS PREPARE 5-YEAR FORECASTS STRATEGIC
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Sales and Marketing Systems
24. Major functions of systems:
– Scheduling, purchasing, shipping, receiving,
engineering, operations
Major application systems:
– Materials resource planning systems, purchase
order control systems, engineering systems,
quality control systems
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Manufacturing and Production Systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
25. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
SYSTEM DESCRIPTION ORGANIZATIONAL LEVEL
MACHINE CONTROL CONTROL ACTIONS OF EQUIPMENT OPERATIONAL
COMPUTER-AIDED-DESIGN DESIGN NEW PRODUCTS KNOWLEDGE
PRODUCTION PLANNING DECIDE NUMBER, SCHEDULE OF PRODUCTS MANAGEMENT
FACILITIES LOCATION DECIDE WHERE TO LOCATE FACILITIES STRATEGIC
Manufacturing and Production Systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
26. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Overview of Inventory Systems
Figure 2-10
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
27. Major functions of systems:
– Budgeting, general ledger, billing, cost accounting
Major application systems:
– General ledger, accounts receivable, accounts
payable, budgeting, funds management systems
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Financing and Accounting Systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
28. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
SYSTEM DESCRIPTION ORGANIZATIONAL LEVEL
ACCOUNTS RECEIVABLE TRACK MONEY OWED TO FIRM OPERATIONAL
PORTFOLIO ANALYSIS DESIGN FIRM'S INVESTMENTS KNOWLEDGE
BUDGETING PREPARE SHORT TERM BUDGETS MANAGEMENT
PROFIT PLANNING PLAN LONG-TERM PROFITS STRATEGIC
Financing and Accounting Systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
29. Major functions of systems:
– Personnel records, benefits, compensation, labor
relations, training
Major application systems:
– Payroll, employee records, benefit systems, career
path systems, personnel training systems
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Human Resource Systems
30. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
SYSTEM DESCRIPTION ORGANIZATIONAL LEVEL
TRAINING & DEVELOPMENT TRACK TRAINING, SKILLS, APPRAISALS OPERATIONAL
CAREER PATHING DESIGN EMPLOYEE CAREER PATHS KNOWLEDGE
COMPENSATION ANALYSIS MONITOR WAGES, SALARIES, BENEFITS MANAGEMENT
HUMAN RESOURCES PLANNING PLAN LONG-TERM LABOR FORCE NEEDS STRATEGIC
Human Resource Systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
31. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Figure 2-11
Human Resource Systems
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
32. Business processes
– Manner in which work is organized, coordinated,
and focused to produce a valuable product or
service
– Concrete work flows of material, information, and
knowledge—sets of activities
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Business Processes and Information Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
33. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
– Unique ways to coordinate work,
information, and knowledge
– Ways in which management chooses
to coordinate work
Business Processes and Information Systems
34. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Business Processes and Information Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Information systems help organizations
– Achieve great efficiencies by automating parts of
processes
– Rethink and streamline processes
35. – Manufacturing and production: Assembling product,
checking quality, producing bills of materials
– Sales and marketing: Identifying customers, creating
customer awareness, selling
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Examples of Business Processes
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
36. – Finance and accounting: Paying creditors, creating
financial statements, managing cash accounts
– Human Resources: Hiring employees, evaluating
performance, enrolling employees in benefits
plans
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Examples of Business Processes
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
37. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Cross-Functional Business Processes
– Transcend boundary between sales, marketing,
manufacturing, and research and development
– Group employees from different functional
specialties to a complete piece of work
Example: Order Fulfillment Process
Business Processes and Information Systems
38. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Figure 2-12
The Order Fulfillment Process
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
39. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Customer Relationship Management (CRM)
– Manages all ways used by firms to deal with existing and
potential new customers
– Business and Technology discipline
– Uses information system to coordinate entire business
processes of a firm
Customer Relationship Management (CRM)
40. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
– Provides end-to-end customer care
– Provides a unified view of customer across the
company
– Consolidates customer data from multiple sources
and provides analytical tools for answering
questions
Customer Relationship Management (CRM)
41. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Customer Relationship Management (CRM)
Figure 2-13
42. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Supply Chain Management (SCM)
– Close linkage and coordination of activities
involved in buying, making, and moving a product
– Integrates supplier, manufacturer, distributor, and
customer logistics time
– Reduces time, redundant effort, and inventory
costs
Supply Chain Management (SCM)
43. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Supply Chain
– Network of organizations and business processes
– Helps in procurement of materials, transformation
of raw materials into intermediate and finished
products
Supply Chain Management (SCM)
44. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
– Helps in distribution of the finished products to
customers
– Includes reverse logistics - returned items flow in
the reverse direction from the buyer back to the
seller
Supply Chain Management (SCM)
45. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Supply Chain Management
Figure 2-14
46. – Decide when, what to produce, store, move
– Rapidly communicate orders
– Communicate orders, track order status
– Check inventory availability, monitor levels
– Track shipments
– Plan production based on actual demand
– Rapidly communicate product design change
– Provide product specifications
– Share information about defect rates, returns
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
How Information Systems Facilitate Supply Chain Management
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
47. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Limitations:
– Inefficiencies can waste as much as 25% of
company’s operating costs
– Bullwhip Effect: Information about the demand for
the product gets distorted as it passes from one
entity to next
Supply Chain Management (SCM)
48. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
– Supply chain planning system: Enables firm to generate
forecasts for a product and to develop sourcing and a
manufacturing plan for the product
– Supply chain execution system: Manages flow of products
through distribution centers and warehouses
Supply Chain Management (SCM)
49. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
– Uses digital technologies to enable multiple
organizations to collaboratively design, develop,
build, move, and manage products
– Increases efficiencies in reducing product design
life cycles, minimizing excess inventory,
forecasting demand, and keeping partners and
customers informed
Collaborative Commerce
50. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Figure 2-15
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Collaborative Commerce
51. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
Private Industrial Networks
– Web-enabled networks
– Link systems of multiple firms in an industry
– Coordinate transorganizational business processes
Industrial Networks
52. – Within the business: There are functions, each having its
uses of information systems
– Outside the organization’s boundaries: There are customers
and vendors
Functions tend to work in isolation
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Traditional View of the Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
53. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Figure 2-16
Traditional View of the Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
54. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Figure 2-17
Enterprise Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
55. – Firm structure and organization: One organization
– Management: Firm-wide knowledge-based
management processes
– Technology: Unified platform
– Business: More efficient operations and customer-
driven business processes
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Benefits of Enterprise Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
56. – Difficult to build: Require fundamental changes in the
way the business operates
– Technology: Require complex pieces of software and
large investments of time, money, and expertise
– Centralized organizational coordination and decision making: Not
the best way for the firms to operate
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Challenges of Enterprise Systems
INTEGRATING FUNCTIONS AND BUSINESS PROCESSES
57. Four main ways of organizing businesses
internationally:
– Domestic Exporter: Heavy centralization of corporate
activities in the home country of origin
– Multinational: Financial management and control out of a
central home base, production, sales and marketing
operations decentralized
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTERNATIONAL INFORMATION SYSTEMS
Forms of Global Business Organization
58. – Franchiser: Product created, designed, financed, and
produced in the home country, relies on foreign
personnel for production, marketing and human
resources
– Transnational: No national headquarters; value-added
activities managed from a global perspective, no
reference to national borders, sources of supply and
demand and local competitive advantage optimized
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTERNATIONAL INFORMATION SYSTEMS
Forms of Global Business Organization
59. Four types of system configuration:
– Centralized Systems
– Duplicated Systems
– Decentralized Systems
– Networked Systems
Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
INTERNATIONAL INFORMATION SYSTEMS
Global System Configuration
60. Essentials of Management Information SystemsEssentials of Management Information Systems
Chapter 2 Information Systems in the EnterpriseChapter 2 Information Systems in the Enterprise
Global System Configuration
INTERNATIONAL INFORMATION SYSYTEMS
Figure 2-18