Unit 301 Communication and professional relationships with children, young people and adults Cache Supporting Teaching and Learning

1. 301
Communication and professional
relationships with children, young
people and adults

2. Outcome one
Understand the principles of developing positive
relationships with children, young people and
adults.

3. 1.1 Explain why effective communication is important
in developing positive relationships with children,
young people and adults.
Please take a sheet of A4 paper and follow my
instructions

4. 1.2. Explain the principles of relationship
building with children, young people and adults.
Principle - a fundamental truth or proposition that serves as the foundation
for a system of belief or behaviour or for a chain of reasoning.
www.oxforddictionaries.com
What does this mean to you?
What does it involve?

5. 1.3 Explain how different social, professional and
cultural contexts may affect relationships and the way
people communicate.
In pairs, which different social, professional and cultural contexts
may affect relationships and the way people communicate.
Body language
Eye contact
During class time/staff room time

6. Outcome Two
Understand how to communicate with children,
young people and adults

7. 2.1. Explain the skills needed to communicate with
children and young people.
In pairs
If you were to explain to your partner, the skills
you need to communicate to children and young
people, what would they be?

8. 2.2. Explain how to adapt communication with children and
young people for:
the age of the child or young person,
the context of the communication, communication differences.

9. 2.3. Explain the main differences between
communicating with adults and communicating
with children and young people.
In pairs
What examples can you give of the main
communication differences?

10. 2.4. Explain how to adapt communication to
meet different communication needs of adults.
As a group
What communication needs may there be?
How would you adapt your communication to
meet different needs?

11. 2.5. Explain how to manage disagreements
with children, young people and adults.
Briefly
What disagreements have you experienced?
How were these managed and resolved?

12. Outcome three
Understand legislation, policies and procedures
for confidentiality and
sharing information, including data protection.

13. 3.1. Summarise the main points of legislation and
procedures covering confidentiality, data protection
and the disclosure of information.
What legislation can you think of?
What procedures do you follow covering the
above?

14. 3.2. Explain the importance of reassuring children,
young people and adults of the confidentiality of
shared information and the limits of this.
Can you give examples of why it is important to
reassure people of confidentiality?
When and for what reason would there be a
limit to this?

15. 3.3. Justify the kinds of situations when
confidentiality protocols must be breached.
In what kind of situations should confidentiality
be breached?