W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
3 Profitable Ways to Grow Your Amazon Store
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Agenda
1. Introduction
2. The Right Way to Think about Growth
3. The 3 Ways to Grow
4. Q&A
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Introduction
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
About Webgility
▹ Worked with 1000s of Amazon
sellers
▹ Member of Amazon’s Developer
Council
▹ Founded by an Amazon veteran
▹ #1 automation software for
Amazon sellers on QuickBooks &
NetSuite
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Meet Your Growth Expert
▹ Senior Manager at Webgility
▹ MBA from the Kellogg School of
Management
▹ Worked for Sony & Google-backed Rocket
Lawyer
▹ Consultant for ecommerce companies
Dekker Fraser
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Meet Your Product Expert
▹ Product Manager at Webgility
▹ ~10 years’ retail industry experience
▹ Specialized experience in inventory
management
Colin Cates
POLL QUESTION
Which is your growth priority this year?
1. Expanding to more channels beyond Amazon
2. Expanding to international markets
3. Finding new products to sell
4. Making my process more efficient
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
The Right Way to
Think about Growth
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
2 wrong ways to grow
1. Unprofitable growth
2. Profitable growth where
ROC<COC
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Grow where you have a competitive
advantage
“moat”
Growth Challenges
14
No real-time
accounting:
You only get paid
every 14 days
Major
competition:
2 million+ sellers in
100+ countries 3
Thin margins:
Amazon fees are
about 1/3 of the sale
price of the item 4
It’s hard to
stand out:
Only 1 in 30 buyers
leaves a review 5
Profit = (Price - Cost) * Quantity
THE 3 SOURCES OF GROWTH
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#1
Increase Prices
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#1 Increase Prices
Sell Products with Little Competition
▹ Sell unique products that aren’t on Amazon
▹ Bundle products (try YASIV)
▹ Sell premium versions of products
(best packaging, best durability)
▹ Focus on a niche
▹ Sell products that have high barriers to entry
▫ Highly regulated / risky
▫ Large & expensive
▫ “Sticky” products
Finding unique bundle ideas with YASIV
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#1 Increase Prices
Improve on Existing Listings
▹ Jungle Scout Niche Hunter
▪ Identify poor-quality listings
▹ More photos, better quality photos
▹ Videos
▪ Amazon Vendor Central
▪ Customer reviews
▹ SEO
▹ Reviews
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#2
Lower Costs
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#2 Lower Costs
Critical Financial Data Is Scattered
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#2 Lower Costs
Costly Accounting Mistakes
Missed
Transactions
MiscalculationsLosing track of
expenses
Cost
allocation
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#2 Lower Costs
Know What Your True Costs Are!
“ Cut loose what isn’t working ”
- Brad Moss (former Amazon employee)
ORDER LEVEL PROFITABILITY
▹ Returns
▹ Overhead
▹ Shipping
▹ Bank fees
▹ Taxes
▹ Storage costs
▹ Amazon fees
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#2 Lower Costs
Let’s Break Down Amazon’s Fees
FBA fees:
▹Fulfillment fees per unit
▹Pick, pack, shipping, and handling
▹Monthly inventory storage fees
▹Based on daily average volume (cubic feet)
▹Long-term storage fees (6+ mos)
▹Labeling fee
▹Package and prep fee
▹Unplanned prep fee
▹Repackaging fee (in case of returns)
▹Stock removal fee
Most common fees:
▹Monthly subscription fees
▹Per-item fee
▹Referral fees
▹Closing fees
▹High-volume listing fee
▹Refund administration fee
Multichannel FBA fees:
▹Uses different multichannel fee
schedule
POLL QUESTION
Which is your biggest growth challenge?
1. My profitability is not clear
2. Competition
3. Fees
4. My process is not streamlined
5. Customer satisfaction
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#2 Lower Costs
Economies of Scale
▹ Strongest competitive advantage
▹ Trade your variable costs for fixed costs
▪ Invest in software & automation to lower marginal
costs
▪ Manual tasks are the enemy of scale
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#2 Lower Costs
Many Ways to Lower Costs...
▹ Lower shipping costs (compare rates)
▹ Cut inventory carrying costs with forecasting
▹ Minimize mistakes & returns with automation
▹ Negotiate lower prices
▹ Improve analytics
▹ Lower your customer acquisition costs (key influencers)
▹ Drive ads to your own store instead of Amazon
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#3
Increase Quantity
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#3 Increase Quantity
Expand to More Channels
▹ Why multichannel is essential
▪ Leverage all the work you’ve already
done
▪ Build economies of scale
▪ Amazon becoming more competitive
▪ Reduce risk
▪ SEO & visibility benefits
▹ Walmart, Jet.com, eBay
▹ Own the customer relationship with
your own store
▹ Brick & mortar
▪ Big box retailers (EDI)
▪ Other retail outlets (pop-ups,
own store)
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#3 Increase Quantity
Expand to More Products
▹ Estimated sales per month:
Junglescout.com/estimator
▹ Junglescout product database to get product
ideas
▪ # sellers, monthly sales & revenue, #
reviews (<50 less competitive)
▹ Image search Alibaba
▹ Test demand with samples
(Alibaba, Aliexpress, Amazon)
▹ Market research
▹ Improve on poor listings
▹ Buy businesses (Flippa.com)
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#3 Increase Quantity
Efficient Marketing
▹ With granular profitability, you know which products to promote
▹ Give products to influencers
▹ Get more positive reviews
▪ Prevent overselling & speed up your process with automation
▹ Integrated marketing (eg Google ads + retargeting with Facebook)
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
#3 Increase Quantity
Repeat Customers
▹ Amazon owns the customer relationship
▪ Capture email (warranties, product inserts)
▪ Amazon Pay
▹ Drive traffic to your own store
▹ Access Prime customers (Seller Fulfilled Prime)
▹ Sell products that are purchased repeatedly
▪ Supplements: $900k in one month
Automation for QuickBooks & NetSuite Sellers
Trusted by over 5,000 High Growth Sellers
SpeedScale Accuracy
2000%
order volume increase
50
hours saved per month
0
human errors
“You cannot truly scale
without Webgility”
-Dan Wells, Bases Loaded
“Now it all happens
instantly & automatically”
-Taggart Spenst, Club Ride Apparel
“It just works”
-Shen Li, Epic Mens
Q & A
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Let’s Talk Amazon Automation
Call: (877) 753-5373
Email: hello@webgility.com

3 Profitable Ways to Grow Your Amazon Store

  • 1.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M 3 Profitable Ways to Grow Your Amazon Store
  • 2.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Agenda 1. Introduction 2. The Right Way to Think about Growth 3. The 3 Ways to Grow 4. Q&A
  • 3.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Introduction
  • 4.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M About Webgility ▹ Worked with 1000s of Amazon sellers ▹ Member of Amazon’s Developer Council ▹ Founded by an Amazon veteran ▹ #1 automation software for Amazon sellers on QuickBooks & NetSuite
  • 5.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Meet Your Growth Expert ▹ Senior Manager at Webgility ▹ MBA from the Kellogg School of Management ▹ Worked for Sony & Google-backed Rocket Lawyer ▹ Consultant for ecommerce companies Dekker Fraser
  • 6.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Meet Your Product Expert ▹ Product Manager at Webgility ▹ ~10 years’ retail industry experience ▹ Specialized experience in inventory management Colin Cates
  • 7.
    POLL QUESTION Which isyour growth priority this year? 1. Expanding to more channels beyond Amazon 2. Expanding to international markets 3. Finding new products to sell 4. Making my process more efficient
  • 8.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M The Right Way to Think about Growth
  • 9.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M 2 wrong ways to grow 1. Unprofitable growth 2. Profitable growth where ROC<COC
  • 10.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Grow where you have a competitive advantage “moat”
  • 11.
    Growth Challenges 14 No real-time accounting: Youonly get paid every 14 days Major competition: 2 million+ sellers in 100+ countries 3 Thin margins: Amazon fees are about 1/3 of the sale price of the item 4 It’s hard to stand out: Only 1 in 30 buyers leaves a review 5
  • 12.
    Profit = (Price- Cost) * Quantity THE 3 SOURCES OF GROWTH
  • 13.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #1 Increase Prices
  • 14.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #1 Increase Prices Sell Products with Little Competition ▹ Sell unique products that aren’t on Amazon ▹ Bundle products (try YASIV) ▹ Sell premium versions of products (best packaging, best durability) ▹ Focus on a niche ▹ Sell products that have high barriers to entry ▫ Highly regulated / risky ▫ Large & expensive ▫ “Sticky” products Finding unique bundle ideas with YASIV
  • 15.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #1 Increase Prices Improve on Existing Listings ▹ Jungle Scout Niche Hunter ▪ Identify poor-quality listings ▹ More photos, better quality photos ▹ Videos ▪ Amazon Vendor Central ▪ Customer reviews ▹ SEO ▹ Reviews
  • 16.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #2 Lower Costs
  • 17.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #2 Lower Costs Critical Financial Data Is Scattered
  • 18.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #2 Lower Costs Costly Accounting Mistakes Missed Transactions MiscalculationsLosing track of expenses Cost allocation
  • 19.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #2 Lower Costs Know What Your True Costs Are! “ Cut loose what isn’t working ” - Brad Moss (former Amazon employee) ORDER LEVEL PROFITABILITY ▹ Returns ▹ Overhead ▹ Shipping ▹ Bank fees ▹ Taxes ▹ Storage costs ▹ Amazon fees
  • 20.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #2 Lower Costs Let’s Break Down Amazon’s Fees FBA fees: ▹Fulfillment fees per unit ▹Pick, pack, shipping, and handling ▹Monthly inventory storage fees ▹Based on daily average volume (cubic feet) ▹Long-term storage fees (6+ mos) ▹Labeling fee ▹Package and prep fee ▹Unplanned prep fee ▹Repackaging fee (in case of returns) ▹Stock removal fee Most common fees: ▹Monthly subscription fees ▹Per-item fee ▹Referral fees ▹Closing fees ▹High-volume listing fee ▹Refund administration fee Multichannel FBA fees: ▹Uses different multichannel fee schedule
  • 21.
    POLL QUESTION Which isyour biggest growth challenge? 1. My profitability is not clear 2. Competition 3. Fees 4. My process is not streamlined 5. Customer satisfaction
  • 22.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #2 Lower Costs Economies of Scale ▹ Strongest competitive advantage ▹ Trade your variable costs for fixed costs ▪ Invest in software & automation to lower marginal costs ▪ Manual tasks are the enemy of scale
  • 23.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #2 Lower Costs Many Ways to Lower Costs... ▹ Lower shipping costs (compare rates) ▹ Cut inventory carrying costs with forecasting ▹ Minimize mistakes & returns with automation ▹ Negotiate lower prices ▹ Improve analytics ▹ Lower your customer acquisition costs (key influencers) ▹ Drive ads to your own store instead of Amazon
  • 24.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #3 Increase Quantity
  • 25.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #3 Increase Quantity Expand to More Channels ▹ Why multichannel is essential ▪ Leverage all the work you’ve already done ▪ Build economies of scale ▪ Amazon becoming more competitive ▪ Reduce risk ▪ SEO & visibility benefits ▹ Walmart, Jet.com, eBay ▹ Own the customer relationship with your own store ▹ Brick & mortar ▪ Big box retailers (EDI) ▪ Other retail outlets (pop-ups, own store)
  • 26.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #3 Increase Quantity Expand to More Products ▹ Estimated sales per month: Junglescout.com/estimator ▹ Junglescout product database to get product ideas ▪ # sellers, monthly sales & revenue, # reviews (<50 less competitive) ▹ Image search Alibaba ▹ Test demand with samples (Alibaba, Aliexpress, Amazon) ▹ Market research ▹ Improve on poor listings ▹ Buy businesses (Flippa.com)
  • 27.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #3 Increase Quantity Efficient Marketing ▹ With granular profitability, you know which products to promote ▹ Give products to influencers ▹ Get more positive reviews ▪ Prevent overselling & speed up your process with automation ▹ Integrated marketing (eg Google ads + retargeting with Facebook)
  • 28.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M #3 Increase Quantity Repeat Customers ▹ Amazon owns the customer relationship ▪ Capture email (warranties, product inserts) ▪ Amazon Pay ▹ Drive traffic to your own store ▹ Access Prime customers (Seller Fulfilled Prime) ▹ Sell products that are purchased repeatedly ▪ Supplements: $900k in one month
  • 29.
    Automation for QuickBooks& NetSuite Sellers Trusted by over 5,000 High Growth Sellers SpeedScale Accuracy 2000% order volume increase 50 hours saved per month 0 human errors “You cannot truly scale without Webgility” -Dan Wells, Bases Loaded “Now it all happens instantly & automatically” -Taggart Spenst, Club Ride Apparel “It just works” -Shen Li, Epic Mens
  • 30.
  • 31.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Let’s Talk Amazon Automation Call: (877) 753-5373 Email: hello@webgility.com