W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Are Your Amazon Orders Even Profitable?
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Agenda
1. Introduction
2. Profit Problems
3. Seeing Profits
4. Expenses
5. Tips
6. Q & A
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Introduction
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
About Webgility
▹ Worked with 1000s of Amazon
sellers
▹ Member of Amazon’s Developer
Council
▹ Founded by an Amazon veteran
▹ #1 automation software for
Amazon sellers on QuickBooks &
NetSuite
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Meet Your Amazon Expert
▹ Senior Product Manager at
Webgility
▹ Over 10 years’ experience
▹ Worked in key verticals including
ecommerce, retail,
manufacturing & distribution
Kevin Draggoo
POLL QUESTION
Which metric of profit is most important for you to
know?
1. Profit per order
2. Profit per SKU
3. Profit per product category
4. Profit per brand
5. Profit per marketplace or store
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Profit Problems
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
▹ Over-emphasis on revenue (poor proxy for profit)
▹ Hidden fees
▹ Changing fees
▹ Returns
▹ No real-time financials
Profit Problems
Lack of Visibility into Profits
14
You only get paid
every 14 days
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Profit Problems
Critical Financial Data Is Scattered
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Profit Problems
Growing Competition & Thin Margins
Major
competition:
2 million+ sellers in
100+ countries 3
- Price wars
- Competing with
Amazon
Thin margins:
Amazon fees are
about 1/3 of the sale
price of the item 4
No margin for error!
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Profit Problems
Costly Accounting Mistakes
Missed
transactions
MiscalculationsLosing track of
expenses
Cost
allocation
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Expenses
POLL QUESTION
Which expenses are you most concerned with
reducing right now?
1. Shipping
2. Inventory storage
3. Product costs (inventory)
4. Marketing
5. Other
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Expenses
The # of Expenses Is Overwhelming
▹ COGS
▹ Sample products
▹ Shipping
▹ Bank fees
▹ Coupons/discounts
▹ Photography
▹ FBA fees (order handling, pick & pack,
weight handling)
▹ Other Amazon fees
▹ Storage fees (including long-term storage fees)
▹ Returns/refunds
▹ Advertising
▹ Overhead
▹ Taxes
▹ Payment transaction fees
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Expenses
Let’s Break Down Amazon’s Fees
FBA fees:
▹Fulfillment fees per unit
▹Pick, pack, shipping, and handling
▹Monthly inventory storage fees
▹Based on daily average volume (cubic feet)
▹Long-term storage fees (6+ mos)
▹Labeling fee
▹Package and prep fee
▹Unplanned prep fee
▹Repackaging fee (in case of returns)
▹Stock removal fee
Most common fees:
▹Monthly subscription fees
▹Per-item fee
▹Referral fees (6-45%)
▹Closing fees
▹High-volume listing fee
▹Refund administration fee
Multichannel FBA fees:
▹Uses different multichannel fee
schedule
*You may be charged incorrectly*
Make sure your ASINs are categorized correctly so you aren’t overcharged!
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Notes
▹ Amazon can change fulfillment fees at any time
▹ Charges for picking, packing & prepping (labelling,
bubble wrapping, labor, etc)
Expenses
Shipping & Fulfillment Costs
Tips
▹ Tweak packaging to avoid oversize charges ▹ Consider sea shipping from China
▹ Consider Amazon’s Partnered Carrier Program: reduce the
costs of shipping to Amazon by almost 50%
▹ Consider shipping yourself
▹ Negotiate with your shipping carriers
▹ Consider stickerless co-mingling
▹ Consider having your supplier ship directly to FBA
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Expenses
Inventory Fees
▹ FBA storage fees are
changing
▹ Forecast to avoid
overselling, underselling
& carrying costs
▹ Use artificial intelligence
to monitor inventory
▹ Price cut and discontinue
inventory that isn’t
selling
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Expenses
Returns
Tips
▹ Negotiate with manufacturer/supplier in
case of returns/defective items
▹ Automate expense tracking
Notes
▹ You get charged for shipment from the
customer to FBA and from the FBA
fulfillment center to your warehouse
▹ Some of the returned inventory may be
unusable (false returns, damages)
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Seeing Profits
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Consolidate Financial Data
Seeing Profits
Consolidate Financial Data
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Seeing Profits
Order Level Profitability!
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Revenue & Expenses
QuickBooks Webgility
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Seeing Profits
Discontinue Unprofitable Products!
▹ Groomers Pro used product level
P&Ls to cut products
▹ Another anonymous company
nearly doubled its profit margin in
less than a year by cutting dozens
of products
Automation for QuickBooks & NetSuite Sellers
Trusted by over 5,000 High Growth Sellers
SpeedScale Accuracy
2000%
order volume increase
50
hours saved per month
0
human errors
“You cannot truly scale
without Webgility”
-Dan Wells, Bases Loaded
“Now it all happens
instantly & automatically”
-Taggart Spenst, Club Ride Apparel
“It just works”
-Shen Li, Epic Mens
Q & A
W E B G I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M
Let’s Talk Amazon Automation
Call: (877) 753-5373
Email: hello@webgility.com

Are Your Amazon Orders Even Profitable

  • 1.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Are Your Amazon Orders Even Profitable?
  • 2.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Agenda 1. Introduction 2. Profit Problems 3. Seeing Profits 4. Expenses 5. Tips 6. Q & A
  • 3.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Introduction
  • 4.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M About Webgility ▹ Worked with 1000s of Amazon sellers ▹ Member of Amazon’s Developer Council ▹ Founded by an Amazon veteran ▹ #1 automation software for Amazon sellers on QuickBooks & NetSuite
  • 5.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Meet Your Amazon Expert ▹ Senior Product Manager at Webgility ▹ Over 10 years’ experience ▹ Worked in key verticals including ecommerce, retail, manufacturing & distribution Kevin Draggoo
  • 6.
    POLL QUESTION Which metricof profit is most important for you to know? 1. Profit per order 2. Profit per SKU 3. Profit per product category 4. Profit per brand 5. Profit per marketplace or store
  • 7.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Profit Problems
  • 8.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M ▹ Over-emphasis on revenue (poor proxy for profit) ▹ Hidden fees ▹ Changing fees ▹ Returns ▹ No real-time financials Profit Problems Lack of Visibility into Profits 14 You only get paid every 14 days
  • 9.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Profit Problems Critical Financial Data Is Scattered
  • 10.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Profit Problems Growing Competition & Thin Margins Major competition: 2 million+ sellers in 100+ countries 3 - Price wars - Competing with Amazon Thin margins: Amazon fees are about 1/3 of the sale price of the item 4 No margin for error!
  • 11.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Profit Problems Costly Accounting Mistakes Missed transactions MiscalculationsLosing track of expenses Cost allocation
  • 12.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Expenses
  • 13.
    POLL QUESTION Which expensesare you most concerned with reducing right now? 1. Shipping 2. Inventory storage 3. Product costs (inventory) 4. Marketing 5. Other
  • 14.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Expenses The # of Expenses Is Overwhelming ▹ COGS ▹ Sample products ▹ Shipping ▹ Bank fees ▹ Coupons/discounts ▹ Photography ▹ FBA fees (order handling, pick & pack, weight handling) ▹ Other Amazon fees ▹ Storage fees (including long-term storage fees) ▹ Returns/refunds ▹ Advertising ▹ Overhead ▹ Taxes ▹ Payment transaction fees
  • 15.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Expenses Let’s Break Down Amazon’s Fees FBA fees: ▹Fulfillment fees per unit ▹Pick, pack, shipping, and handling ▹Monthly inventory storage fees ▹Based on daily average volume (cubic feet) ▹Long-term storage fees (6+ mos) ▹Labeling fee ▹Package and prep fee ▹Unplanned prep fee ▹Repackaging fee (in case of returns) ▹Stock removal fee Most common fees: ▹Monthly subscription fees ▹Per-item fee ▹Referral fees (6-45%) ▹Closing fees ▹High-volume listing fee ▹Refund administration fee Multichannel FBA fees: ▹Uses different multichannel fee schedule *You may be charged incorrectly* Make sure your ASINs are categorized correctly so you aren’t overcharged!
  • 16.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Notes ▹ Amazon can change fulfillment fees at any time ▹ Charges for picking, packing & prepping (labelling, bubble wrapping, labor, etc) Expenses Shipping & Fulfillment Costs Tips ▹ Tweak packaging to avoid oversize charges ▹ Consider sea shipping from China ▹ Consider Amazon’s Partnered Carrier Program: reduce the costs of shipping to Amazon by almost 50% ▹ Consider shipping yourself ▹ Negotiate with your shipping carriers ▹ Consider stickerless co-mingling ▹ Consider having your supplier ship directly to FBA
  • 17.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Expenses Inventory Fees ▹ FBA storage fees are changing ▹ Forecast to avoid overselling, underselling & carrying costs ▹ Use artificial intelligence to monitor inventory ▹ Price cut and discontinue inventory that isn’t selling
  • 18.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Expenses Returns Tips ▹ Negotiate with manufacturer/supplier in case of returns/defective items ▹ Automate expense tracking Notes ▹ You get charged for shipment from the customer to FBA and from the FBA fulfillment center to your warehouse ▹ Some of the returned inventory may be unusable (false returns, damages)
  • 19.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Seeing Profits
  • 20.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Consolidate Financial Data Seeing Profits Consolidate Financial Data
  • 21.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Seeing Profits Order Level Profitability!
  • 22.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Revenue & Expenses QuickBooks Webgility
  • 23.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Seeing Profits Discontinue Unprofitable Products! ▹ Groomers Pro used product level P&Ls to cut products ▹ Another anonymous company nearly doubled its profit margin in less than a year by cutting dozens of products
  • 24.
    Automation for QuickBooks& NetSuite Sellers Trusted by over 5,000 High Growth Sellers SpeedScale Accuracy 2000% order volume increase 50 hours saved per month 0 human errors “You cannot truly scale without Webgility” -Dan Wells, Bases Loaded “Now it all happens instantly & automatically” -Taggart Spenst, Club Ride Apparel “It just works” -Shen Li, Epic Mens
  • 25.
  • 26.
    W E BG I L I T Y 2 0 1 9 . A L L R I G H T S W W W . W E B G I L I T Y . C O M Let’s Talk Amazon Automation Call: (877) 753-5373 Email: hello@webgility.com