This document discusses concepts of norms and agency and how their interactions can provide insights into social inclusion and poverty reduction processes. It presents a typology of communities based on how social change is unfolding: 1. Tipping point cases - where both men and women report major improvements in well-being and poverty reduction. Norms are changing to encourage women's and men's engagement. 2. Climbing cases - some social groups perceive opportunities as improving over time. 3. Churning cases - some social groups see opportunities as static or declining. Key development processes may exclude important social groups, and norms discourage women's agency especially when men struggle as household heads. Measurement challenges are discussed, emphasizing