2Ring Call Accounting (AC) is a very advanced and flexible call logging and billing application providing statistics, phone call summaries, and other detailed call information that will help find answers to questions like: How much does a certain user spend on calls? How much does a certain site spend on calls? What users rarely answer their phone? What are the most frequently called numbers? Is the operator's invoice right? 2Ring Call Accounting can also split charges among sites / branches / departments, or it can offer prepared data to other information systems for processing. Approved to co-reside on Business Edition 6000 (BE6K) and 7000 (BE7K), and available for Cisco Unified Communications Manager (CUCM) 9-12.x.

1. Call Accounting ..
Complex Telco Analysis Made Simple
Unified Communications Solutions .. #UCOM

2. Ready for the Global World
··
2Ring Call Accounting collects Call Detail Records (CDR) and information from many sources
(PBX’s, analog exchanges, data files generated by telco providers) to provide full, complete,
and detailed call expense reports. With such data, the application is able to join calls which are
routed through several PBX’s, to evaluate the call price precisely. Combine Call Detail Records
from multiple systems together and display the call as one record within reports, while still
providing the call’s complete detailed routing history.
2Ring Call Accounting also supports the use of multiple currencies and multiple regions, each with
their own calendars (holidays, time zones, etc.). Overall, this means that a call that starts in Spain
and then is routed through 3 CUCM clusters and ultimately leaves the customer’s VoIP environment
to the PSTN in Japan, is listed as one call with correct caller, calling number information, cost
center and price. This makes it possible to deploy 2Ring CA to the environments with large
telephony networks (including IP and older analog PBX’s), and correctly evaluate call costs .
Last but not least, 2Ring CA allows simultaneous operation in different languages so every
user may set his or her own language preference (English, German, French, Slovak, Czech) ..
VoIP Network
Tuning
··
A special report allows admi-
nistrators to analyze VoIP
network load to help them
make decisions on enhancing
or downgrading network
infrastructure where needed.
Thishelpstoidentifythepeaks
as well as the average and
minimum number of calls
in a selected time frame ..
Call Accounting ..
Unified Communications Solutions ..
#UCOM
Review phone usage and call costs,
check out details about that one call
you were asked to find, review network
utilization, report on performance
of CUCM hunt groups, and even split
overall telco costs to departments
based on the actual system usage.
These are just some of the most
common use cases that 2Ring Call
Accounting helps with by continuously
gathering data from your call control
system(s) and delivering a high-level
usage and cost overviews with
detailed drill downs to departments
or individual employees ..
Contacts
Follow Us .. @2Ring4UC
Learns About Your Network
··
Setup and follow standardized naming conventions when
modifying existing devices or adding new ones to your
infrastructure. If you do that, there will be no need to modify
the configuration of 2Ring Call Accounting when you add a new
voice gateway or trunk; Changes will be picked up automatically ..
Independent of PBX
··
2Ring Call Accounting is independent from the PBX. It supports
collecting CDRs via FTP, as well as RADIUS to provide call
logging and call accounting for clients with Cisco Unified
Communications Manager (CUCM), Cisco Voice Gateways,
Avaya IP Office, and many other commonly used PBX’s ..
Links Data from
Company’s
IS / LDAP
··
Call Detail Records (CDR data)
usually store some but not all
information. External data
about users and cost centers
(suchasthenameofthecalled
or calling party, accounting /
project codes, etc.) are read
from your information system
(Active Directory, LDAP, or any
other IS – such as SAP, MS
Dynamics CRM, ..) and then
displayed in the out of the box
reports right next to the CDR
data. This means that users do
not have to look up additional
information in other systems
since all the necessary
information is already part
of the report being viewed ..
Purely Web Based
··
Administrators will fall in love with 2Ring Call Accounting not
only because it is tied to other corporate systems (and thus
eliminates the need for reinputting user or extension data
to 2Ring Call Accounting manually), but also because 2Ring
Call Accounting is a fully web-based solution that supports
virtualization (Cisco UCS, VMware, MS HyperV, etc.). No need
to install (support) any additional software on employees’ PCs ..
Flexible Reports
··
2Ring Call Accounting comes with a default set of more than
30 reports. Every report can be further adjusted by time, price
list used, type of call (incoming, outgoing, external), cost
center, call category, and many other variables. Reports can
be scheduled for automatic receipt as an e-mail each day, week,
or month. The data can be visualized in line, pie or bar charts
to easily see historic progress and or expense distribution
amongst cost centers. And of course, export to PDF or MS
Excel spreadsheets are included ..
Imports Mobile Phone Usage
··
Nowadays, a unified view of a company’s telecommunication
costs is not possible without covering employees’ mobile
phones. Therefore, besides supporting data from most
types of PBX’s, 2Ring Call Accounting includes support for
the automatic import of detailed telco bills from cell phone
providers. Managers and employees not only see costs related
to desk phones, but also cell phone spending and usage ..
Department Hierarchy
··
Support for unlimited depth of corporate hierarchy ensures
that managers see information about the calls of
subordinates, while subordinates cannot see the calls of their
managers. Moreover, access to individual sets of reports can
be granted to all employees ..
Extension
Budgets
··
Block outgoing calls from a
CUCM extension once a pre-
defined spending limit or bud-
get is reached. Several actions
can be performed when the
amount approaches the bud-
get/limit, e.g. send a notifica-
tion email to the user at 80%,
then lock the phone at 100%
and send an additional email,
etc. Phones are unlocked
automatically at the begin-
ning of the next period ..
2Ring .. Americas + APAC
address 2Ring America, Inc.
3626 Fair Oaks Blvd. Suite 100
Sacramento, CA 95864
USA
phone (916) 426-3790
fax (916) 426-3791
email info-us@2Ring.com
Cisco, the Cisco logo, and Cisco Systems
are trademarks or registered trademarks
of Cisco Systems, Inc. and/or its affiliates
in the United States and certain other
countries.
©2020 .. 2Ring
Note: Please check product documentation
for details. Some of the features described
in this datasheet might require the Enhanced
or Premium Bundle of 2Ring Gadgets
for Cisco Finesse.
2Ring .. EMEAR
address Galvaniho 15/C
821 04 Bratislava
Slovak Republic
phone +421 (2) 5822 4550
fax +421 (2) 5822 4850
email info@2Ring.com
more info 2Ring.com/CallAccounting
live demo demo.2ring.com/
CallAccounting
Solution Partner