What is your ROI on your marketing and sales efforts? If you have a call center working for you and what is the ROI on that? So what is the return on investment for marketing and sales for you? So let’s cut straight to the chase. A good marketing ROI is a ratio of 5:1. The Golden Ratio for Marketing and Sales ROI is 5:1 For every dollar that you spend on marketing and sales, you should get $5 back in return. Now that's considered the middle of the curve, so that's considered average. A really exceptional marketing campaign can have a return of 10:1 but that's more the exception and not the rule. Marketing and Sales Cost Factors Now having this marketing and sales ratio, it will give you a rule of thumb to go by to see how well you're doing for your marketing efforts. Now, what type of marketing costs do you factor in to this ratio? You would put in your variable expenses, so you wouldn't include personnel costs, which is a fixed cost. These are your variable costs: Marketing agency investment Call center investment Google ad words Facebook Ads campaign spend Display ads investment Outside blogging and content investment And if you have an outside social media manager, your social media management costs.