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Speech Recognition in the Enterprise: Myths Busted

Speech technology has been around for quite a while, along with people’s dreams to control their
computers, phones or any other devices with the simple power of their voice. Unfortunately, the
development of this technology has crawled along, requiring ever more advanced and intuitive
software. People either love it or hate it!

However, cloud computing has contributed new resources into the game and speech recognition
technology is finally making some serious waves, becoming an important asset for both personal users
and businesses. Even if casual users are already charmed by the latest breakthrough in the field, Siri, it
seems that enterprises still have some trust issues regarding the adoption of speech technology. Most
of the doubts are related to available solutions’ performance and deployment process. Well, we think
it’s time to bust those myths!

Performance – Some bad reviews and experiences related to Siri’s performance have raised questions
among businesses. Plenty of them fear that the available consumer speech technology oofering does
not hold up to enterprise standards and will avoid facing possible issues which the rollout of unstable
software could bring. Of course, that’s understandable as a company’s productivity responsiveness is
strongly linked to the communication solution used. However, most problems are solved by using
enterprise dedicated speech recognition solutions, such as Mobiso, which are customized to meet a
wide range of business needs.

Developed in the enterprise medium, a Speech Enabled Auto Assistant is designed to improve the way
business users communicate and collaborate. Mobiso’s performance is guaranteed by the
patented Logical Choice software and unique Day 2 Continuous Linguistic Improvements. In other
words, Mobiso delivers Day 1 great accuracy, but will improve its performance through intuitive learning
with each day of use. You’ll be able to dial by voice from office or smartphone to co-workers or clients
instantly. Wouldn’t it be great to start a conference by simply saying “Start Conference” and adding
people or teams via your voice?

Deployment – Another common obstacle businesses fear is the capital investment and the tremendous
implementation process needed for the deployment of a new communication system. The cloud has
conquered this issue. While it is true that traditional on-premise deployments take a bit more time, can
present deployment challenges and speech technology can be tricky to support and maintain, a hosted
or cloud-based speech technology solution overcomes those barriers. A service from the cloud can be
rapidly and easily deployed and needs little upfront investment compared to a premised-based solution.

A cloud based solution offers the same benefits, functions and features as on-premise, but provides the
great advantage of reducing the overall costs too. It will be easier to predict and control your costs
thanks to its monthly pay-per-usage model. Furthermore, the solution can offer an added benefit of
disaster avoidance and enhanced communications continuity.

Myths Busted – evidence now points out that speech technology is ready to be more widely adopted for
the enterprise. With the ubiquity of mobility and BYOD expansion, adopting new technology is not an
option but a necessity. Companies looking to explore new options should consider embracing speech
technology. In the current fast-paced global business environment, postponing technological
improvements means denying your organization increased competitive advantage, enhanced
productivity and most importantly – improved customer service. Speech recognition simply helps a
 business run better.

As collaboration is what we most appreciate, we would love to know what you think about our
approach! If you have any questions about speech technology or just want to share your opinions, we
look forward to receiving your comments.

We also invite you to take the challenge with our 90 day pilot – available for both customers and
potential partners!

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Speech recognition in the enterprise

  • 1. Speech Recognition in the Enterprise: Myths Busted Speech technology has been around for quite a while, along with people’s dreams to control their computers, phones or any other devices with the simple power of their voice. Unfortunately, the development of this technology has crawled along, requiring ever more advanced and intuitive software. People either love it or hate it! However, cloud computing has contributed new resources into the game and speech recognition technology is finally making some serious waves, becoming an important asset for both personal users and businesses. Even if casual users are already charmed by the latest breakthrough in the field, Siri, it seems that enterprises still have some trust issues regarding the adoption of speech technology. Most of the doubts are related to available solutions’ performance and deployment process. Well, we think it’s time to bust those myths! Performance – Some bad reviews and experiences related to Siri’s performance have raised questions among businesses. Plenty of them fear that the available consumer speech technology oofering does not hold up to enterprise standards and will avoid facing possible issues which the rollout of unstable software could bring. Of course, that’s understandable as a company’s productivity responsiveness is strongly linked to the communication solution used. However, most problems are solved by using enterprise dedicated speech recognition solutions, such as Mobiso, which are customized to meet a wide range of business needs. Developed in the enterprise medium, a Speech Enabled Auto Assistant is designed to improve the way business users communicate and collaborate. Mobiso’s performance is guaranteed by the patented Logical Choice software and unique Day 2 Continuous Linguistic Improvements. In other words, Mobiso delivers Day 1 great accuracy, but will improve its performance through intuitive learning with each day of use. You’ll be able to dial by voice from office or smartphone to co-workers or clients instantly. Wouldn’t it be great to start a conference by simply saying “Start Conference” and adding people or teams via your voice? Deployment – Another common obstacle businesses fear is the capital investment and the tremendous implementation process needed for the deployment of a new communication system. The cloud has conquered this issue. While it is true that traditional on-premise deployments take a bit more time, can present deployment challenges and speech technology can be tricky to support and maintain, a hosted or cloud-based speech technology solution overcomes those barriers. A service from the cloud can be rapidly and easily deployed and needs little upfront investment compared to a premised-based solution. A cloud based solution offers the same benefits, functions and features as on-premise, but provides the great advantage of reducing the overall costs too. It will be easier to predict and control your costs
  • 2. thanks to its monthly pay-per-usage model. Furthermore, the solution can offer an added benefit of disaster avoidance and enhanced communications continuity. Myths Busted – evidence now points out that speech technology is ready to be more widely adopted for the enterprise. With the ubiquity of mobility and BYOD expansion, adopting new technology is not an option but a necessity. Companies looking to explore new options should consider embracing speech technology. In the current fast-paced global business environment, postponing technological improvements means denying your organization increased competitive advantage, enhanced productivity and most importantly – improved customer service. Speech recognition simply helps a business run better. As collaboration is what we most appreciate, we would love to know what you think about our approach! If you have any questions about speech technology or just want to share your opinions, we look forward to receiving your comments. We also invite you to take the challenge with our 90 day pilot – available for both customers and potential partners!