Cicero, Inc.
Personal Information
Organization / Workplace
Cicero, Inc.Location
Raleigh, North Carolina United StatesOccupation
Director of Marketing & Corporate CommunicationsIndustry
Technology / Software / Internet
Website
www.ciceroinc.comAbout
Cicero provides analytics and automation software that help organizations isolate process issues and automate employee tasks in the contact center and back office. Leveraging a suite of sensors, Cicero Discovery provides user endpoint analytics by collecting activity data and mapping employee effort to highlight areas for improvement in business processes, compliance, training and application utilization. Business analysts and IT then target these areas with Cicero Discovery Automation to automate tasks and simplify employee work. By realizing and removing the barriers to productivity, customers such as Nationwide and UBS use Cicero solutions to build enterprise value by improving perform