Presented at 2018 American College of Healthcare Executive (ACHE), Congress, March 2018. The thirst for how to develop strategic minded leaders at all levels will be quenched in this workshop-style seminar. The seminar will help students reflect, think and communicate strategically, and provide methods on how to develop strategic minded leaders at all levels including themselves. Students will be introduced to the Strategic Health Leadership (SHELDR) competency model followed by a self- assessment. Research on the SHELDR competencies, overview of successful strategic leaders (i.e., competencies applied most or wish they had more of), and distillation of strategic leader development programs according to experts will be presented.
Learning Objectives:
a. Differentiate managerial versus strategic leadership competencies, learn from successful leaders and develop plans to develop strategic minded leaders including themselves
b. Challenge students to develop a personal ethos statement and communicate strategically
Gimme SHELDR! Preparing for Strategic LeadershipDouglas Anderson
Presented at 2017 American College of Healthcare Executive (ACHE), Congress, March 2017. The thirst for how to develop strategic minded leaders at all levels will be quenched in this workshop-style seminar. The seminar will help students reflect, think and communicate strategically, and provide methods on how to develop strategic minded leaders at all levels including themselves. Students will be introduced to the Strategic Health Leadership (SHELDR) competency model followed by a self- assessment. Research on the SHELDR competencies, overview of successful strategic leaders (i.e., competencies applied most or wish they had more of), and distillation of strategic leader development programs according to experts will be presented.
Learning Objectives:
a. Differentiate managerial versus strategic leadership competencies, learn from successful leaders and develop plans to develop strategic minded leaders including themselves
b. Challenge students to develop a personal ethos statement and communicate strategically
Gimme SHELDR! Preparing for Strategic LeadershipDouglas Anderson
Presented at 2017 American College of Healthcare Executive (ACHE), Congress, March 2017. The thirst for how to develop strategic minded leaders at all levels will be quenched in this workshop-style seminar. The seminar will help students reflect, think and communicate strategically, and provide methods on how to develop strategic minded leaders at all levels including themselves. Students will be introduced to the Strategic Health Leadership (SHELDR) competency model followed by a self- assessment. Research on the SHELDR competencies, overview of successful strategic leaders (i.e., competencies applied most or wish they had more of), and distillation of strategic leader development programs according to experts will be presented.
Learning Objectives:
a. Differentiate managerial versus strategic leadership competencies, learn from successful leaders and develop plans to develop strategic minded leaders including themselves
b. Challenge students to develop a personal ethos statement and communicate strategically
Leadership was always a mysterious talent to me, until I did a research to know what makes a leader and are leaders born or made.
This presentation is the result of my research. You can also see a video that goes with this presentation on YuouTube under the URL
http://www.youtube.com/watch?v=UDp87fxfXoM
The presentation was made during the Community Service Public Relations Council's annual Spectrum Conference on May 20, 2014.
Program Description: Are you new to a leadership position? Do you aspire to take on a leadership role in your organization?
Do you want to be a better leader or improve your leadership skills? We will provide a “buffet” of
leadership elements to help you improve your capacity to lead. View the selections and sample small
portions on communicating, resolving conflict, project planning and management, goal setting, and
listening. You might have more of an appetite for some offerings and less for others, but there will be
something to satisfy everyone’s hunger for successfully leading themselves, a team, or organization.
Strategic Health Leadership (SHELDR) Consulting Group MasterDouglas Anderson
Provides overview of the Strategic Health Leadership (SHELDR) "BIG IDEAS" and competencies. Based on dissertation: Strategic Health Leadership Comptetencies of Former Military Surgeon's Generals
Leadership was always a mysterious talent to me, until I did a research to know what makes a leader and are leaders born or made.
This presentation is the result of my research. You can also see a video that goes with this presentation on YuouTube under the URL
http://www.youtube.com/watch?v=UDp87fxfXoM
The presentation was made during the Community Service Public Relations Council's annual Spectrum Conference on May 20, 2014.
Program Description: Are you new to a leadership position? Do you aspire to take on a leadership role in your organization?
Do you want to be a better leader or improve your leadership skills? We will provide a “buffet” of
leadership elements to help you improve your capacity to lead. View the selections and sample small
portions on communicating, resolving conflict, project planning and management, goal setting, and
listening. You might have more of an appetite for some offerings and less for others, but there will be
something to satisfy everyone’s hunger for successfully leading themselves, a team, or organization.
Strategic Health Leadership (SHELDR) Consulting Group MasterDouglas Anderson
Provides overview of the Strategic Health Leadership (SHELDR) "BIG IDEAS" and competencies. Based on dissertation: Strategic Health Leadership Comptetencies of Former Military Surgeon's Generals
You completed your evaluation at 857 am EST on November 30, 2.docxodiliagilby
You completed your evaluation at 8:57 am EST on November 30, 2019.
Prepared on November 30, 2019 for:
Test Participant
Test Participant
2
1. Introduction
2. The Full Range Leadership Model
3. MLQ Scales — Full Range Leadership
4. Your MLQ Results
Leadership Profile Scores
Comparison with Norms: Your Leadership Scores
Your Strengths — Transformational Leadership
Your Areas for Development — Transformational Leadership
5. What is Authentic Leadership?
6. ALQ Scales
7. Authentic Leadership Effects
8. Your ALQ Results
Authentic Leadership Scale Scores
Comparison with Norms: Your Authentic Leadership Scores
Your Strengths & Areas for Development — Authentic Leadership
9. Understanding Your MLQ/ALQ Results
10. Building Your Individual Development Plan (IDP)
11. Individual Development Plan (IDP)
Resources
Appendix A. Personal Development — Attributes of Authentic Leadership
Appendix B. Developing Authentic Leadership in the Organizational Context
Appendix C. Recommended Reading
Appendix D. About Using Only the Self Form
Appendix E. ALQ Norms in This Report
Test Participant
3
This report provides the results from your Multifactor Leadership Questionnaire (MLQ) and Authentic Leadership
Questionnaire (ALQ) self-assessment: measures of how frequently you exhibit various leadership behaviors,
including authentic leadership styles.
The MLQ measures a full range of leadership styles, which may be grouped under three broad categories. Each
category differs in the nature of the leadership behaviors and their expected outcomes.
Transformational Leadership
Full Range Leadership® Model Style Labels
(Also known as the 5 I's) Builds Trust IIA
(Idealized Influence — Attributes)
Acts with Integrity IIB
(Idealized Influence — Behaviors)
Encourages Others IM
(Inspirational Motivation)
Encourages Innovative Thinking IS
(Intellectual Stimulation)
Coaches & Develops People IC
(Individualized Consideration)
Transactional Leadership
Constructive Rewards Achievement CR
(Contingent Reward)
Corrective Monitors Deviations & Mistakes MBEA
(Management-by-Exception: Active)
Passive-Avoidant Behaviors
Passive Fights Fires MBEP
(Management-by-Exception: Passive)
Avoidant Avoids Involvement LF
(Laissez-Faire)
The MLQ also measures three outcomes of leadership — how frequently you inspire in your colleagues:
●
Extra Effort
●
Individual, Unit, and Organizational Effectiveness
●
Satisfaction with the Leadership
The ALQ measures how genuine, or authentic, is a leader’s behavior. The four ALQ scales are: Self Awareness,
Transparency, Ethical/Moral, and Balanced Processing.
Test Participant
4
The Full Range model includes numerous leadership styles, and all leaders display each style to some degree.
Ideally, the Transformational and Authentic leadership styles (most active and ...
Write a 4–6-page analysis of a leader you either interviewed personavickeylintern
Write a 4–6-page analysis of a leader you either interviewed personally or researched thoroughly. In your analysis, address specific ways the leader demonstrates effective leadership.
Effective leaders realize that employees should be recognized for a job well done. While some people prefer public praise and others prefer personal recognition, most employees want to be recognized in some way. Kouzes and Posner (2017) state that effective leaders begin their leadership development by first learning to lead themselves. Effective leadership begins from within and expands outward to affect others. This development cascades into effective leadership.
SHOW LESS
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
Competency 1: Evaluate the purpose and relevance of leadership.
Analyze how a leader reflects the definition of leadership.
Evaluate leadership style, characteristics, or themes in relation to the purpose and relevance of effective leadership.
Competency 2: Evaluate how leadership strengths apply in the workplace and within the community.
Analyze how a leader models leadership.
Analyze how a leader inspires a shared vision.
Analyze how a leader looks for new opportunities that may require experimentation or taking risks.
Analyze how a leader empowers and recognizes the contributions of others.
Toggle Drawer
Questions to Consider
As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.
How does having or not having a shared vision affect your work? What strategies have you seen used that inspire a shared vision?
How do the leaders you know recognize and acknowledge exceptional work?
Preparation
Throughout your career, you could undoubtedly benefit from analyzing leadership and management characteristics of other leaders and managers you consider effective and successful. This assessment provides an opportunity and framework to do that in the context of effective leadership.
To complete this assessment, you have two options. You may choose to base your assessment on a leader you know personally or on a leader who is well-known. Be sure to read the complete instructions for both options carefully before making a decision.
Instructions
Option A: Interview a Leader You Know Personally
Identify someone you know who is currently serving in a leadership capacity at an organization. You may choose a leader affiliated with your employer, a community leader, a political or church leader, or anyone whose leadership skil ...
Shared Leadership: A Tool for Innovation, Engagement, and InclusionMax Freund
For years, nonprofit leaders have questioned the utility of traditional models of top-down staff leadership structures. But the growing body of research on alternatives – from co-directorship to distributed leadership to self-organizing teams – has been difficult to sort through. In this highly participatory session, participants will explore emerging models, the research on what works (and what doesn’t), and how capacity builders can help organizations adopt leadership structures that work. As the session exercises build upon the previous ones, participants are asked to attend the full session.
Session offered at the 2015 conference of the Alliance for Nonprofit Management by Mike Allison (Michael Allison Consulting), Sean Thomas-Breitfeld (Building Movement Project), and Max Freund (LF Leadership).
Professional Development PlanLeadership as a vocation .docxbriancrawford30935
Professional Development Plan
Leadership as a vocation requires a commitment to professional excellence and integrity, which can be achieved through establishing habits of self-reflection, life-long learning, and professional development. The purpose of this assignment is for you to reflect on where you currently are in your leadership capabilities; define where you want to go; and specify goals, plans, and a timeframe for achieving your professional objectives. Your professional development plan will be composed of three parts: Vision, Goals/Objectives, and Plans.
Vision:
The ability to create, communicate, and compel vision is critical to inspiring and effective leadership. While ultimately many leaders are responsible for developing visions to guide complex organizations, effective leadership begins on a much more personal level—a vision of yourself as a leader. Who are you and who do you want to become in your field or sphere of influence? Once you are clear about that, you can then confidently establish how you will help others and your organization achieve their visions.
Your leadership vision is based on a number of factors including your attitude, values, personal beliefs, guiding principles, and how you behave. It may also be influenced by theoretical, philosophical, or religious frameworks and the leadership traits, values, and behaviors of others. A leadership vision is also dynamic. No great leader ever "arrived." Those who have adopted leadership as their vocation can spend a lifetime in self-reflection in order to continue to learn and more effectively motivate and inspire others.
Spend some time reflecting below on where you currently are in your leadership capabilities, what you have learned about leadership in the course, and how you want to develop and improve as you continue your leadership studies and move forward in your field. Review the document “Essential Leadership Competencies” for an overview of the scope of effective leadership capabilities.
Reflection:
Vision:
Then, in 300-500 words, briefly articulate your vision for yourself as a leader 3-5 years from now. Where do you want to be? What kind of leader do you want to become?
Goals/Objectives:
After you have stated your vision, create five to eight leadership goals/objectives you will strive to meet in the next 3-5 years. Try to formulate at least one goal/objective related to the four major leadership competencies included in "Essential Leadership Competencies": self-leadership, leading others, leading an organization, and leadership as a vocation. Include a brief justification for each goal/objective to explain how it will help you achieve the qualities of professional excellence and integrity required of excellent leaders.
Plan:
Specify activities you will engage in to achieve your goals/objectives. You may find it helpful to research professional development activities in your field or organization to determine what resource.
Definition of management
Definition of leadership
State the major styles of leadership
State the factors that may affect leadership styles
Nursing leadership role
How Health Leaders Can Use Word Clouds to Achieve Thier MissionsDouglas Anderson
Provides an overview on how strategic health leaders can use of word clouds by leaders and others is a soft skill strategy to achieve their mission and vision.can be used for education and mentoring sessions.
Knowledge-Based Leadership: “Mind Mapping Your Way to Success”Douglas Anderson
This Session Will Introduce You to the Tool of Mind Mapping or Whole Brain Thinking:
Think faster, retain more
Hot-wire your creative energies
Improve innovative thought, problem solving
Pick your passion
Get more done in far less time
Do more in the same time
Make clearer decisions, get organized
Identify talents you never knew you had
Health System of 1: 305 Medical Group InitiativesDouglas Anderson
Summarizes 305 Medical Group's Initiatives to recapture care/services and integrate joint base health services. Overview:Situation Assessment, Joint Base and BRAC, Campaign Plan and Results
Way Ahead
Lessons: Issues and Information
Presentation to CMU Doctor of Health Administration students on strategic health leadership competencies,, introduction to the US Public Health Service and challenges on building healthier communities
CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdfSachin Sharma
This content provides an overview of preventive pediatrics. It defines preventive pediatrics as preventing disease and promoting children's physical, mental, and social well-being to achieve positive health. It discusses antenatal, postnatal, and social preventive pediatrics. It also covers various child health programs like immunization, breastfeeding, ICDS, and the roles of organizations like WHO, UNICEF, and nurses in preventive pediatrics.
LGBTQ+ Adults: Unique Opportunities and Inclusive Approaches to CareVITASAuthor
This webinar helps clinicians understand the unique healthcare needs of the LGBTQ+ community, primarily in relation to end-of-life care. Topics include social and cultural background and challenges, healthcare disparities, advanced care planning, and strategies for reaching the community and improving quality of care.
For those battling kidney disease and exploring treatment options, understanding when to consider a kidney transplant is crucial. This guide aims to provide valuable insights into the circumstances under which a kidney transplant at the renowned Hiranandani Hospital may be the most appropriate course of action. By addressing the key indicators and factors involved, we hope to empower patients and their families to make informed decisions about their kidney care journey.
Empowering ACOs: Leveraging Quality Management Tools for MIPS and BeyondHealth Catalyst
Join us as we delve into the crucial realm of quality reporting for MSSP (Medicare Shared Savings Program) Accountable Care Organizations (ACOs).
In this session, we will explore how a robust quality management solution can empower your organization to meet regulatory requirements and improve processes for MIPS reporting and internal quality programs. Learn how our MeasureAble application enables compliance and fosters continuous improvement.
India Diagnostic Labs Market: Dynamics, Key Players, and Industry Projections...Kumar Satyam
According to the TechSci Research report titled “India Diagnostic Labs Market Industry Size, Share, Trends, Competition, Opportunity, and Forecast, 2019-2029,” the India Diagnostic Labs Market was valued at USD 16,471.21 million in 2023 and is projected to grow at an impressive compound annual growth rate (CAGR) of 11.55% through 2029. This significant growth can be attributed to various factors, including collaborations and partnerships among leading companies, the expansion of diagnostic chains, and increasing accessibility to diagnostic services across the country. This comprehensive report delves into the market dynamics, recent trends, drivers, competitive landscape, and benefits of the research report, providing a detailed analysis of the India Diagnostic Labs Market.
Collaborations and Partnerships
Collaborations and partnerships among leading companies play a pivotal role in driving the growth of the India Diagnostic Labs Market. These strategic alliances allow companies to merge their expertise, strengthen their market positions, and offer innovative solutions. By combining resources, companies can enhance their research and development capabilities, expand their product portfolios, and improve their distribution networks. These collaborations also facilitate the sharing of technological advancements and best practices, contributing to the overall growth of the market.
Expansion of Diagnostic Chains
The expansion of diagnostic chains is a driving force behind the growing demand for diagnostic lab services. Diagnostic chains often establish multiple laboratories and diagnostic centers in various cities and regions, including urban and rural areas. This expanded network makes diagnostic services more accessible to a larger portion of the population, addressing healthcare disparities and reaching underserved populations. The presence of diagnostic chain facilities in multiple locations within a city or region provides convenience for patients, reducing travel time and effort. A broader network of labs often leads to reduced waiting times for appointments and sample collection, ensuring that patients receive timely and efficient diagnostic services.
Rising Prevalence of Chronic Diseases
The increasing prevalence of chronic diseases is a significant driver for the demand for diagnostic lab services. Chronic conditions such as diabetes, cardiovascular diseases, and cancer require regular monitoring and diagnostic testing for effective management. The rise in chronic diseases necessitates the use of advanced diagnostic tools and technologies, driving the growth of the diagnostic labs market. Additionally, early diagnosis and timely intervention are crucial for managing chronic diseases, further boosting the demand for diagnostic lab services.
COVID-19 PCR tests remain a critical component of safe and responsible travel in 2024. They ensure compliance with international travel regulations, help detect and control the spread of new variants, protect vulnerable populations, and provide peace of mind. As we continue to navigate the complexities of global travel during the pandemic, PCR testing stands as a key measure to keep everyone safe and healthy. Whether you are planning a business trip, a family vacation, or an international adventure, incorporating PCR testing into your travel plans is a prudent and necessary step. Visit us at https://www.globaltravelclinics.com/
ICH Guidelines for Pharmacovigilance.pdfNEHA GUPTA
The "ICH Guidelines for Pharmacovigilance" PDF provides a comprehensive overview of the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines related to pharmacovigilance. These guidelines aim to ensure that drugs are safe and effective for patients by monitoring and assessing adverse effects, ensuring proper reporting systems, and improving risk management practices. The document is essential for professionals in the pharmaceutical industry, regulatory authorities, and healthcare providers, offering detailed procedures and standards for pharmacovigilance activities to enhance drug safety and protect public health.
2. Faculty, Disclosure, Disclaimers … Introduction
• Douglas E. Anderson, DHA, MBA, LFACHE
Healthcare Consultant and University Adjunct Faculty
Owner, Strategic Health Leadership (SHELDR) Consulting Group
3567 Paynes Ford Road
Martinsburg, WV, 25405-3034
Douglas.E.Anderson57@gmail.com
• David E. Womack, MHA, FACHE
SVP, Area Manager - Kern County
Kaiser Permanente
5055 California Ave., #240
Bakersfield, CA 93309
David.E.Womack@kp.org
2
Disclosure and Disclaimer: Douglas E. Anderson and David E. Womack have no
relevant financial relationships with commercial interests to disclose. The faculty’s
opinions are their own and do not represent an official position of their organization.
Any publications, commercial products or services mentioned in this presentation are
for recommendations only and do not indicate an endorsement.
4. Learning Objectives: Fast, Interactive, Fun …
4
• Introduce Strategic Health Enterprise Leadership competencies
– Understand why strategic health leadership is imperative
– Cite ways to develop strategic “minded” leaders at all levels earlier
• Assess yourself using the Strategic Health Enterprise
Leadership (SHELDR) competencies (17) model and framework
• Apply ideas to “begin or refine” the development of:
– Leadership philosophy (PLP)
– Leader development plan (LDP)
• Grids: summary & suggestions to build
your SHELDR development plan
– “Smorgasbord” style …pick-n-choose
“I could’ve been a better active listener, however I caveat that with the need to be able to sort
through the signal-to-noise and chaff such as competing agendas and tribesman-ship. I had
to make the right decisions” ~Study Participant
5. Agenda: You Can Get There From Here!!
• Session #1: The Study
– Starting Point
• Session #2: The Model
– Insights from Senior Leaders And Experts
• Session #3: Self Assessment
– Complete “Honest” Self-assessment
• Session #4: Personal Leadership Philosophy (PLP)
– Develop Leadership Philosophy Outline
– Consistency of character, messaging, storytelling
• Session #5: Leader Development Plan (LDP) / Wrap Up
– Fine Tune Leader Development Plan
– Open discussion and Summary
– Seminar Critiques
5
6. Session 1: Introduction
6
• The Study
• Learning Activity
• Leader Development Gaps
• Grid: Summary and
Developmental Ideas
7. Opportunity, Proposition, the Study
• Opportunity:
– Master “dynamics” of health system transformation issues
– Gain “how to” insight from successful strategic leaders
• Proposition: Better Strategic Health Leadership = Success
– Study of senior health leaders results in improved
strategic “minded” leader development and mentoring
– Leads to transforming the health system at all levels
• The Study: Comprehensive Literature Review/Qualitative
– Synthesis of strategic leadership issues/skills
– Interviewed 14 cohort of strategic health system leaders
• 9 Q: Top 5 competencies applied? Wished you had more of?
– Findings compared and contrasted to panel of experts
– Identify strategic health leader development actions for individuals and organizations
7
8. Learning Activity: Team Up, Warm-Up
Process: Pair Up =>Answer => Check-in => Discuss => Share Partner’s Answer
8
What’s Your Definition of a Strategic Leadership?
What’s Your Definition of Leader Development?
Stretch!-- initiative or “big” idea your organization needs
to develop, revive, kick start, or follow-through on?
“I was always looking for gaps and seams in the process or
between functions. ” ~Study Participant
9. Leaders Recognize Gaps in Leader Development
and the Need to Create Better Leadership Models
• Harvard : Center for Public Leadership Poll:
– 70% of Americans blame leaders for economic decline
• Deloitte Business C-Suite Leadership Confidence Survey:
– Direct reports don’t have right skills for greater leadership roles
• ACHE Surveys / Professional Development Task Force reports:
– Leader development programs vary in scope
– ½ had or thinking of creating leader development program
– Competencies lack soft skills: visionary and transformational
• Federal health level studies & focus groups recommended
developmental improvements on leadership competencies:
– Understand context of how organizations or health systems
succeed in a complex global health environment
– Develop collaboration skills across organization boundaries
– Identified 12 skills for success at corporate / interagency levels
• Conclusion: Outdated leadership models … “sketchy” leader development
I experienced poor leadership early on...my mentor helped me. I decided, if I stayed in the [Service] I
would be the leader everybody expects to have” ~Study Participant
Transformational
Collaborative
Complexity
9
10. 10
Grid 1: Summary and Developmental Ideas
Leader Development Initiatives – Circle 1
Create informal or formal mentoring program to
facilitate integrating org. and individual needs
Set aside time for self study, reflection, journaling
Volunteer: CQI initiative or community project
Practice / focus on 1 competency--active listening,
critical systems thinking, building trust--for 1 year
Start monthly book/article/brief discussion session
Resources to Sustain Development
Free Subscription: Mind Tools-Leadership and
management Tips and Templates delivered via email:
https://www.mindtools.com/
National Center for Healthcare Leadership (NHCL):
http://www.nchl.org/ -- transformational leader skills
Center for Creative Leadership (CCL):
https://www.ccl.org/ - many reports on leadership
Health Intelligence Network (HIN): http://www.hin.com/
Smartbrief: http://www.smartbrief.com/subscribe
Recommendations – Circle 1
You decide …4
2
3
1
11. Session 2: The SHELDR Model
11
• Introduction of
Strategic Health
Leadership
(SHELDR) Model
• Learning Activity
• Summary and
Developmental Ideas
12. Strategic Health Enterprise Leadership (SHELDR) Model
Competency Framework – “A System of Competencies”
12
Component Element Description
A. Integrates
Needs of Others
and the
Organization
1. Actively Listens To Others
2. Develops Leaders and
Teams of Leaders
3. Celebrates
4. Stewardship of Resources
B. Encourages
Aspirational and
Innovative
Thinking.
1. Critical Thinker
2. Applies Systems Approach
3. Challenges Status Quo
4. Creates a Culture of
Innovation
C. Informs,
Inspires, and
Influences
1. Develops Vision
2. Communicates
3. Leads Change
4. Empowers Others
D. Promotes
Professionalism
and Builds
Character
1. Collaborates
2. Applies Ethics
3. Develops Trust
4. Life Long Learner
5. Resilient and Optimistic
1. Foundation (Literature Review):
Strategic-level leadership references only
Bass Transformational Leadership Model
(BTLM) is most reliable, used, validated,
and criticized model … shortcomings
2. Method (Qualitative Research):
Analyzed 76 references for themes
Categorized 2,045 words/phrases into core
competencies on strategic leadership
Enhanced with Complexity and
Collaborative leadership theories
3. Crosscheck With Similar Leaders:
Analyzed 22 interviews of CEOs or CEO
equivalents published in the Journal of
Healthcare Mgmt., ACHE, 2010-2015
Incorporated results into SHELDR model
4. Basis for interviews
13. Learning Activity: Are You Challenging The
Status Quo and Your Own Status Quo? …
13
Strategic Minded “SHELDR-Like” Questions
1. What’s our aspiration for this initiative?
2. What are the possibilities? Benefits?
3. How will we execute our plan?
4. What infrastructure or capabilities are required?
5. How will we measure success?
6. What main SHELDR competencies apply?
Opportunity: Your CEO catches you in
the hallway … “An influential provider
and stakeholder suggested _____ as a
means to improve _______ and serve as
an exemplar … Bring me your ideas and
short plan … in the AM ok?”
14. Competencies Participants Applied During Their Formative
(Crucible) Years, Then Accomplishments Later in Career
“I love turbulence. Turbulence brings opportunity. I’m convinced the skills I learned as a safety and acquisition
officer helped me with the MHS (Quality of Care, Reliability, and Patient Safety) review” ~Study Participant
14
15. 15
Grid 2: Summary and Developmental Ideas
Leader Development Initiatives – Circle 1
Align leader development with strategy/initiatives
Seek formal education or certificate
Request challenging new work assignment
Acquire real constructive feedback from mentor
Increase emphasis on “immersive” on-the-job
learning with “stretch” experiences or projects
Establish leader development practicum
Resources to Sustain Development
Physician Leadership Development White Paper:
http://nchl.org/Documents/Ctrl_Hyperlink/NCHL_Phy
sician_Leadership_Development_White_Paper_Final
_05.14_uid6192014202392.pdf
Harvard Business Review “Smart Brief on
Leadership”: https://hbr.org/
Medical Group Management Association (MGMA):
http://www.mgma/org
Amer. Org. Nrse Execs (AONE): http://www.aone/org
Recommended Reads – Circle 1
You decide …
17. Learning Activity: Complete SHELDR
Competency Self Assessment (see supplement)
17
• Step 1: Do the Assessment
– Reference competencies
• 4 SHELDR Categories (A-D)
• 17 Total Competencies
– Refer to scoring items
• Novice | Improve| Aspire| Sustain
• 1 2 3 4
– Score each statement
– Total score by Category (A-D)
– Catch your AhHas, Ideas, Insights
• Step 2: Transpose Scores
• Step 3: Circle Category
• Step 4: Prepare to share
your assessment
Step 1 (4x)
Step 3
Step 2
18. Check In: Being Honest? Have A’ha Moment?
Actionable Insight? See a Pattern? Connect a Dot?
18
50 CEOs. 1 Million Words.What We've
Learned From Health Care's C-Suite
December 21, 2017
Becoming CEO isn't about height, weight, gender, skin color or Ivy League-pedigreed
diploma … it is about the behaviors one can choose, control, and create.
1. Aggressive Learners: Questioners. Tinkerers. Collaborators
2. Found Psychic Equilibrium: high-ego vs humble enough to learn and lead
3. Prioritized Process Over Destiny: sought out variety complex assignments
4. Jumped Into Traffic: Wanted the hard assignments and to be close to the fire.
5. Share A Darwinian Adaptability: anticipate and adapt; think long term
6. Expressed Immense Gratitude: mentors and others they had along the way
19. Learning Activity: Step 4: Discuss Score and “A’Ha”
Ideas With Partner, Be Prepared to Share w/ Audience
19
Being Honest? Have an A’ha Moment? Catch an Actionable
Insight? See a Pattern? Connecting a Dot? Write it down!
20. Competencies Applied by Participants and What
Experts Observe Most Often (~Top 5)
“ I selected TRUST as #1; it is an outcome of developing an alternative future, influencing others to
be part of the solution, and helping them succeed as leaders” ~Study Participant
Participant14
Participant12
Participant1
Leaders Differed
20
21. 21
Grid 3: Summary and Developmental Ideas
Recommended Reads – Circle 1Leader Development Initiatives – Circle 1
Sponsor biannual “speed mentoring” event
Use health related movie to stimulate dialogue on a
specific issue, team building, or competency
Combine “hard and soft competencies” for
“experiential learning” such as scenario analysis
Mentoring assignments: assume responsibility for
student interns or fellows; having administrative
supervision of staff; conducting 360° feedback
Startup assignments: starting and implementing a
substantial new initiative, service, or product line
Repair assignments: address problems someone else
created in a division, department, or process
Resources to Sustain Development
Health Ratings: http://www.countyhealthrankings.org/
Kaiser Health News: http://khn.org/
Health Affairs Blog: http://healthaffairs.org/blog/
Robert Wood Johnson Foundation: http://www.rwjf.org/
Commonwealth Fund: www.commonwealthfund.org
You decide …
22. Session 4: Importance of a Personal
Leadership Philosophy (PLP)
22
“Between stimulus and response, there is a space. In that space is our power to choose our
response. In our response lies our growth, freedom, and character.” ~Victor Frankl
• Why A Philosophy
• SHELDR Study Insight
• Learning Activities
– A: Brainstorm
– B: Write
– C: Share
• SHELDR Study Insight
• Benefits
• Summary
23. What is and Why Develop a Personal Leadership
Philosophy (PLP)?
• Answers the critical questions:
– WHO AM I AS A LEADER?
– WHAT DO I BELIEVE?
– WHAT DO I STAND FOR?
– WHY DO I BELIEVE X and NOT Y?
• Introspective investigation:
– Explore and reflect on your values, assumptions,
experiences and beliefs
– Formulate your principles, knowledge, conduct
• Outcome: Written foundation to guide actions, behaviors,
thoughts, aspirations
– Provides centeredness and character
– Supports consistent messaging and storytelling
– Enhances authenticity and resilience
23
24. Crucibles: Events & People Shaped The
Participant’s Leadership Earlier Rather Than Later
• 24% of the participant’s crucibles
happened in early-mid career
• 28% had help of influential individuals
• Most participants were developing
their SHELDR competencies early on
informally and formerly
• System approach, critical thinking, life
long learner, challenge the status quo,
and strategy execution accounted for
42% of the SHELDR competencies
applied throughout formative years
“As I reflect back, I really hadn’t realized how much my leadership skills were being developed
… I was just doing my job to the best of my ability … ” ~Study Participant
24
25. Learning Activity A: Brainstorm (to Yourself) to
Build an Outline for this activity
Starting Points For Personal Leadership Philosophy
• Values: Which values do you refuse to compromise?
Consider grounds for quitting?
• Principles: How comfortable are you with who you are?
What are your principles of leading?
• Beliefs: What is my reason for being beyond my paycheck
and bonus?
• Behaviors: What is the single most important competency
to you? Why this competency?
• Attitude: Am I opportunistic, a healthy skeptic, or risk
adverse? Early adopter? Fence sitter?
• Theory: What is your theory of business?
• Leader Development: What’s your plan to coach, guide,
and mentor your team?
• Aspirations: What is your vision? Purpose?
25
Choose 1-3 Areas Below To Define YOU in the Context of the SHELDR model!
Example Only
26. Check In: Stuck? How About Alignment With Your
Organization Mission & Vision? Something Enduring?
26
27. Learning Activity B: Imagine 1 Scenario ...Write It Out
Tips
• Write from the Lip-
Brain- heart-n-soul!
– Get it on paper!
• Go beyond proverbial
“Mission 1st, People
Always” clichés
– Don’t sound hollow!
• You decide the format:
– 2-3 paragraphs or
– 10-12 statements
Select 1, begin writing
1. Selected for highly visible
system wide project
2. An interviewer asks you to
describe your leadership style
3. As a new ____ you must
provide guidance and
expectations during new staff
orientation (Qtrly)
4. The CEO sits down with you
at lunchtime, asks, “So,
what’s your story …”
27
28. Check In:
See The Value …
2828
How I Think, Act, and Decide
• Leadership is a life long developmental journey.
• We balance work, success, and recharge time.
• I help people capitalize on their strengths and talents.
• Leader development is example, enthusiasm, passion.
• Integrity is a make or break proposition responsibility.
• I respect diversity of talent and different perspectives
• I strive to actively listen with respect and gratitude.
• I’m a staunch advocate for community health
integration, innovative thinking, and action
Feedback Always Welcome!
CEO-X: What I Believe
I believe universal coverage will improve health the
most, and ultimately, be more cost effective than
leaving millions without care. I also believe it is a
legitimate role of government to shape competitive
markets for the good of society - especially the
healthcare market. And where there are no private
competitors in a market I believe it is a legitimate
role for government to provide coverage.
28
29. Learning Activity C: Share Your Philosophy
With a Team Member and Possibly the Group
29
Facilitative Questions
• What is your vision and purpose?
• What values need to be added?
• Did you clarify your theory of business?
• Does it describe you or someone else?
• Do you have a purpose beyond your paycheck
or bonus?
• Can you practice your principles?
• What is the single most important leadership
competency or strength?
• What’s your plan to coach, guide, and mentor
your team? Yourself?
Is This Really Me (You)?
“A culture of innovation constitutes the reservoir foreseeing the future, challenging the status quo, and generating
meaningful change. If it does not exist, they must create it. If they don’t, they will fail, and do” ~EPMx
30. Resilience Feeds Your Character, Reinforces Who
You Are, Creates the Authentic, Stronger You!
• Responses varied on the set back types; very emotional and personal
• What was clear was how many reached for their faith, clung to their ethics
and standards, engaged in self “positive” talk to become more resilient
30
31. Benefits of a Personalized Leadership Philosophy
• Causes self-reflection, signals seriousness
– Provides personal clarity and objectivity
– Provides courage, confidence, conviction
• Makes followership and collaboration easier
– Provides predictability of direction, accountability,
expectations, and decision making
• Makes your messaging and storytelling easier
– Align with organization or community’s higher calling
– Causes you to mean what you say and follow through
• Builds character: centered, grounded, authentic, resilient
• Assures you (and others) won’t get lost in a dynamic world
31
.
32. 32
Grid 4: Summary and Developmental Ideas
Leader Development Initiatives – Circle 1
Go on a personal retreat to do some self reflection
Begin the practice and art of mindfulness to focus
Conduct 360 or MBTI assessment; do it again
Establish a lessons learned process after major initiative
Acquire an executive coach – in person or remotely
Start a journal for personal change and commitment
Resources to Sustain Development
MBTI: http://www.myersbriggs.org/myers-and-briggs-foundation/
EQ Quiz: https://www.ihhp.com/free-eq-quiz/
Standout 2.0 Assessment: https://www.tmbc.com/standout-2-0-
assessment/
What’s Your Enneagram: https://www.enneagraminstitute.com/
Future Leaders: https://www.bkconnection.com/books/title/future-
leadership-skills-indicator
Benchmarks 360 Suite: https://www.ccl.org/lead-it-yourself-
solutions/benchmarks-360-assessment-suite/
Leadership Caffeine--Ideas to Energize Your Professional
Development: https://artpetty.com/category/leadership-caffeine/
Recommended Reads – Circle 1
You decide …
33. Session 5: Leader Development Plan (LDP),
Discussion and Wrap-up
33
• Challenge of Leader Development
• Learning Activity
• SHELDR Study Insight
• Educational Gaps
• SHELDR Study Insight
• Learning Activity
• Open Discussion
• Summary and Developmental Ideas
34. Front-Line Health
Leaders
Senior
Leaders
Managers of
Managers
Operating
Cycle
Strategic
Alignment
Performance
Management
Talent Review
& Succession
Values &
Competencies
Recruitment
& Selection
Learning &
Development
Nursing Medicine Allied Health Administration
Source: National Center for Healthcare Leadership (NHCL)
Abundance of Leader Development Models,
Theories, Programs (Secret Sauces?) Exist
Many Organizations
Have Great Models,
Frameworks And
Competencies …
The Hard Part Is
Actually Developing
A Personalized
Leadership
Development Plan
… And Developing
Leaders
Leader
Development
Programs
“Equip”
Healthcare
Leaders To
Be
Successful
Throughout
Their Careers
34
35. Learning Activity: Therapy Session .. Wake Up Call?
Crucible of Experience? Growth Moment? Thoughts?
• Think about a leader you know
– “Positive” traits, attributes, actions,
imperfections? OR
– Toxicity to create a “toxic” experience?
How? Why? Impact?
• Ask yourself about your personal crucible:
– Why did I choose a ”positive” or “toxic”
leader or situation?
– What are my assumptions?
– What influenced my assumptions?
– How will I perform in a more dynamic
environment?
How do I avoid being a TOXIC LEADER?
35
36. Competencies Participants Wish They Had More
Of / What Experts Say SHELDRs Need More Of
“Building and sustaining trust allows
for movement forward of the entire
team. This action helps the leader to
overcome resistance to change and
meld the diversity of individual talent
throughout the organization.” ~EPMx
336
37. Gaps: Initial Education Programs Are the
Foundation to Becoming a Life Long Learner
Interviews by Dr Regina Herzlinger, Harvard University, Author of Who Killed Healthcare and Consumer Driven Healthcare
Analysis of Curricula
Vs.Analysis of CEO “Concerns”
“25% of the CEOs noted they were dissatisfied with traditional health care administration education so they
developed their own training programs; would rather hire and train good candidates with little health-related
education than accept the “ready-made” graduates of most academic programs.” ~from the Survey
37
38. Expert Panel Member (EPM) Recommendations on
How to Develop Strategic Health Leaders
• Strategic leader development requires focus on critical thinking, removing
individual blinders, creating the future and exposure to complex projects.
• Self development & coaching should be supplemented with introspection
“We take promising executives, expose them to real-world situation or futuristic plans. We provide oversight and a
lifeline to for them to thrive with increasing levels of complexity by pairing them with professional mentors” ~EPMx
38
39. Learning Activity: Leverage the Future and
Yourself and Share With Your Team!
39
List Developmental Follow On Actions to
Support SHELDR Development
Tonight:
This Week:
1-3 Months:
1-2 Years:
2-3 Developmental Follow On Actions to
Support Your Teams of Leaders or Peers
Within My Control:
Organization Support:
Refer to or identify 1 Major Initiative You
Would like to see Your organization
develop, revive, kick start, or follow-thru on
Your Challenge: create
change! … What can I do
differently or better to
make the greatest positive
impact? … What
development priorities will
give me the greatest
leverage to improve my
SHELDR competencies ?
40. Check in: Other Creative Ways and Means for
Development? Why Drove Your Choice?
40
“A culture of innovation constitutes the reservoir foreseeing the future,
challenging the status quo, and generating meaningful change. If it does not
exist, they must create it. If they don’t, they will fail, and do” ~EPMx
Source: The
Future of
Healthcare
Leadership, BE
Smith, 2018
41. Open Discussion: Share Your Development Plans,
Concerns, and Workarounds
41
“Training reinforces the need to search for a specific answer. Development helps individuals recognize the
opportunity, take responsibility, and be creative in their approach to situations opportunities” ~EPMx
Agile Thinking: Anticipate barriers and obstacles
Obstacle or Barrier Solution or Workaround
1.
2.
3.
4.
Who: Resources and Support for Achieving My Goals
How will I draw on my coach, peers and others to track my progress, gather advice
and feedback and support my learning?
Who will I ask to support me? Who do I know who already possesses the
competencies I want to build?
With whom should I share my development plan?
How: Accountability
When will I begin taking action to meet my goals?
When do I expect to see significant progress?
How will I evaluate my progress?
How will I update my development strategy and learning plan? When will I review my
plan with those who helped me create it?
How will I leverage what I learn?
Outcome: Acknowledgement
What will be the impact of meeting my development goals on me and my career?
How will my organization benefit from the changes/improvements I have identified?
How will I celebrate when I meet my goals?
Organizational and Formal
or May Requires Planning
and Resources
On Your Own – Self Help or
Areas You Can Leverage
Coaching and mentoring In-person education and training
Participation in immersion and
observation opportunities
Peer to peer learning
Team-based, collaborative
learning at the system level
Distance Learning courses
Simulations and scenarios Subject matter expert networks
Field trips; take your
subordinates on a tour
Membership in leadership and
learning institutes
“How to” series sponsored by
know leaders, yourself, or peers
Community project volunteer
Read books, book reviews, reports,
and white papers; read a biography
or watch a movie about a famous
leader you admire.
Other self-assessment tools –
on-line
Subscribe to an online leadership
magazine or news service; Email
magazine subscription services
Involvement is a strategic
planning session and role on
new initiative or project
Get involved with a leadership blog;
Chat rooms on a social network
42. 42
Grid 5: Summary and Developmental Ideas
Leader Development Initiatives
Read at least 1 book or article a month or week in a SHELDR
area you want to IMPROVE, ASPIRE TO, or SUSTAIN
Design and implement a series of team building activities
aligned with initiatives or action plans for your team
Plan a series of “roundtable” discussions or coaching
sessions using carefully selected articles, movies, or videos
Create series of customized workshops, webinars, lectures to
develop 2-3 competencies and help others succeed too
Task force assignments: leading a group forward to achieve a
CQI, HRO, or community project over a finite period of time
Restructuring/reengineering assignments: get involved in an
emotional staffing or resource reallocation change initiative
Strategic planning assignments: get involved in assessing a
particular trend, objective, metric, scenario, or future options
Business case assignments: examine the feasibility of a
service or product; propose plan for implementation
Take a calculated risk: research, find sponsor, proposal idea
Serve on a board for community or nonprofit organization to
leverage the social determinants of health for positive effect
Recommended Reads – Circle 1
You decide …
43. Seminar Summary … Sustain Your Journey …. Thrive!
43
HEALTH As A National
Strategic Imperative and
Dialogue!
Help Others Develop The
Most Innovative and
Reliable (0 Harm) Health
System to Create the
Healthiest Population In
The World
With Better Equipped
Strategic Minded Health
Leaders (SHELDR)!
Why: Challenge What: AspirationHow: Gimme SHELDR!
A. Integrate Needs of
Others and the
Organization
B. Encourage
Aspirational and
Innovative Thinking
C. Inform, Inspire, and
Influence
D. Promote
Professionalism and
Build Your Character
Now, You Have Some Ideas For Action! … Follow Through! … Tell Your Story!
44. Recommendations and Feedback
44
Don’t Be THAT Toxic Leader With a Blind Side! Be A SHELDR!
Thrive with Purpose, Passion, Professionalism, Performance!
45. Douglas E. Anderson, DHA, MSS, MBA, LFACHE
Douglas E. Anderson is a consultant, adjunct professor, and retired Air Force Medical Service
Corps officer. His projects: futuring, strategy and leader development, facilitation of
reengineering processes, and on-line MHA course development. He earned his Doctorate in
Health Administration (DHA) from Central Michigan University (CMU). He is co-author of
Systems Thinking for Health Organizations, Leadership, and Policy, curates an e-magazine:
Strategic Health Enterprise Leadership (www.bit.ly/drqd_sheldr_ezine) and delivers customized
workshops. While on active duty, he served as a CEO, COO, CFO, CIO and Corp. Staff officer
and worked many transformational initiatives. Prior to retirement, he served as the Director of
Strategic Communication for the AF Surgeon General (SG) and spent one-year helping the
Afghanistan National Police build their health system. He is a Fellow in the American College of
Healthcare Executives and Chairman of the Air Force Medical Service Corps Association.
Phone: 703-282-7669. Email: Douglas.E.Anderson57@gmail.com, Twitter: @Doug_Anderson57
.
45
46. David E. Womack, MHA, FACHE
David Womack is the Senior Vice President, Area Manager for Kaiser Permanente in Kern
County. Prior to joining KP in 2011, he served as the CEO of Whitman Hospital in Colfax WA and
COO of Greenville Regional Hospital in Greenville IL. David is a retired Colonel of the USAF
Medical Service Corps. He holds a Master's Degree in Strategy & Leadership from the Air Force
War College, a Master's of Health Administration from Baylor University and a BS with double
majors in Communications and Business from Oral Roberts University. He is a Fellow in the
American College of Healthcare Executives. David is active in the community and currently
serves as the Chairman of the Kern Economic Development Corporation and Chairman of the
Board of the Kegley Institute of Ethics. Phone: 661-864-3392 / Email: david.e.womack@kp.org
46
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