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Online Harassment 2017
Lee Rainie - @lrainie
Director Internet and Technology Research
October 11, 2017
Cyber Health and Safety Summit
Online Harassment 2017
10/10/2017 3
41% have experienced harassment (up from 35% in 2014)
66% have witnessed it
% of U.S. adults who have experienced ____ online
Younger adults especially likely to encounter severe forms of
online harassment
% of U.S. adults who say they have experienced the following types of harassment online, by age
October 10, 2017 5www.pewresearch.org
Online harassment is subjective – some consider their
experience harassment while others do not; or are uncertain
Among the 41% of U.S. adults who meet the survey’s definition of online harassment, % who …
73% of young men feel offensive content online is taken too
seriously
43
35
50
25
45
37
51
56
64
49
73
54
61
47
All adults
Men
Women
Men 18-29
Women 18-29
Men 30+
Women 30+
Too often excused Taken too seriously
% of U.S. adults who feel that offensive content online is …
Harassment reasons
14%
9
8
8
5
3
3
1
Political views
Physical appearance
Gender
Race/ethnicity
Religion
Sexual orientation
Occupation
Disability
Social media is the most common venue for online harassment
(most recent episode)
October 10, 2017 9www.pewresearch.org
Many don’t know who is behind their harassment
Among the 41% of U.S. adults who have experienced online harassment, % who say
_____ was involved in their most recent incident
Larger share of internet users view online environment as space
that facilitates harassment vs. 2014
62
92
68%
86
93
64%
More
anonymous
More critical of
others
More supportive
of others
2014 2017
% of internet users who say the online environment allows people to be ___ compared with their offline
experiences
October 10, 2017 12www.pewresearch.org
Americans see positive and negative effects of anonymity
89%
85
83
77
59
Enables people to be cruel or harass
one another
Allows discussion of sensitive topics
Makes it hard to trust what people
share
Makes people feel more private and
secure
Is important to protecting freedom of
speech
% of U.S. adults who think that people posting online anonymously …
One quarter of harassment targets found most experience
extremely or very upsetting
12 13 25 26 23%
Extremely Very Somewhat A little Not at all
Online harassment causes mental or emotional stress for 13% of
Americans – 24% of young adults
% of U.S. adults who say they have experienced the following due to online harassment
Most ignore harassment; when they respond it’s likely to block or
unfriend someone
October 10, 2017 16www.pewresearch.org
28% have chosen not to post something online after seeing
harassment of others
28%
27
16
13
47
Set up or adjusted privacy
settings
Chosen not to post something
online
Changed any info in online
profiles
Stopped using an online service
Any of these
% of U.S. adults who have ____ after witnessing harassing behaviors directed toward others
online
Americans look to online companies to address harassment on
their platforms -
% of U.S. adults who say people being harassed or bullied online
is …
% who say the most effective way to address online harassment is …
October 10, 2017 www.pewresearch.org 18
% who say online services …
Women are more concerned about harassment
% of U.S. adults who say…
26% of Americans have had false information posted about them
October 10, 2017 21www.pewresearch.org
Thank you!
Email: lrainie@pewresearch.org
Twitter: @lrainie
@pewinternet
@pewresearch

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Online Harassment 2017

  • 1. Online Harassment 2017 Lee Rainie - @lrainie Director Internet and Technology Research October 11, 2017 Cyber Health and Safety Summit
  • 3. 10/10/2017 3 41% have experienced harassment (up from 35% in 2014) 66% have witnessed it % of U.S. adults who have experienced ____ online
  • 4. Younger adults especially likely to encounter severe forms of online harassment % of U.S. adults who say they have experienced the following types of harassment online, by age
  • 5. October 10, 2017 5www.pewresearch.org Online harassment is subjective – some consider their experience harassment while others do not; or are uncertain Among the 41% of U.S. adults who meet the survey’s definition of online harassment, % who …
  • 6. 73% of young men feel offensive content online is taken too seriously 43 35 50 25 45 37 51 56 64 49 73 54 61 47 All adults Men Women Men 18-29 Women 18-29 Men 30+ Women 30+ Too often excused Taken too seriously % of U.S. adults who feel that offensive content online is …
  • 7. Harassment reasons 14% 9 8 8 5 3 3 1 Political views Physical appearance Gender Race/ethnicity Religion Sexual orientation Occupation Disability
  • 8. Social media is the most common venue for online harassment (most recent episode)
  • 9. October 10, 2017 9www.pewresearch.org
  • 10. Many don’t know who is behind their harassment Among the 41% of U.S. adults who have experienced online harassment, % who say _____ was involved in their most recent incident
  • 11. Larger share of internet users view online environment as space that facilitates harassment vs. 2014 62 92 68% 86 93 64% More anonymous More critical of others More supportive of others 2014 2017 % of internet users who say the online environment allows people to be ___ compared with their offline experiences
  • 12. October 10, 2017 12www.pewresearch.org Americans see positive and negative effects of anonymity 89% 85 83 77 59 Enables people to be cruel or harass one another Allows discussion of sensitive topics Makes it hard to trust what people share Makes people feel more private and secure Is important to protecting freedom of speech % of U.S. adults who think that people posting online anonymously …
  • 13. One quarter of harassment targets found most experience extremely or very upsetting 12 13 25 26 23% Extremely Very Somewhat A little Not at all
  • 14. Online harassment causes mental or emotional stress for 13% of Americans – 24% of young adults % of U.S. adults who say they have experienced the following due to online harassment
  • 15. Most ignore harassment; when they respond it’s likely to block or unfriend someone
  • 16. October 10, 2017 16www.pewresearch.org 28% have chosen not to post something online after seeing harassment of others 28% 27 16 13 47 Set up or adjusted privacy settings Chosen not to post something online Changed any info in online profiles Stopped using an online service Any of these % of U.S. adults who have ____ after witnessing harassing behaviors directed toward others online
  • 17. Americans look to online companies to address harassment on their platforms - % of U.S. adults who say people being harassed or bullied online is … % who say the most effective way to address online harassment is …
  • 18. October 10, 2017 www.pewresearch.org 18 % who say online services …
  • 19. Women are more concerned about harassment % of U.S. adults who say…
  • 20. 26% of Americans have had false information posted about them
  • 21. October 10, 2017 21www.pewresearch.org Thank you! Email: lrainie@pewresearch.org Twitter: @lrainie @pewinternet @pewresearch