Toastmasters
Strategy 2016-7
Public Relations
Alexis Sanders, PRM
Agenda
• 2016 Strategy
– Online
– Keeping in Touch
– Offline
• Support Needed
STRATEGY 2016-7
Public Relations Manager
2016
PRM
Strategy
Online
Authorit
y
Building
Offline
Outreach
Keeping
in Touch
2016
PRM
Goals
1. Create an online community that
mirrors the camaraderie of
offline.
– Why: Top of Funnel candidates are
searching online for Toastmasters, we
want them to find a vibrant online
community.
2. Promote our members, their
clubs, areas, and events.
– Why: Recognition is a core tenant of
Toastmasters, because people crave
feedback for their work. Promoting the
unsung heroes, our leaders, and past
dignitaries, it supports community and
encourages future effort.
3. Enable the VP PRs.
– Why: Empowered individuals contribute.
By providing VP PRs with the tools,
resources, and support we’re enabling
them to succeed, supporting everyone’s
2016
PRM
KPIs
• Social Metrics
– Likes, Shares, Comments, Re-
tweets, Reach extension,
views
• Email Performance
– Open Rates, A/B Tests,
bounce rate
• Organic Search
Performance
– Clicks, Impressions, Rank
position
• Feedback from webinars
– We’ll send Survey Monkey
ONLINE CAMPAIGN
• Social media (Owner: Max)
• Website (Owner: Linda)
• Though Leadership Content
(Owner: James)
• Conference Videos (Owner:
Chris)
• Why TM Videos (Owner: Mike)
• Conference Photos (Owner:
Tony)
Online
Goal:
• 52 Posts/ FB and Tw
• 10 Posts/ LI and YT
Handle: @d13tm
Online
Social Media
Online
Social Media
Member Highlight
Cadence: Monthly
Hash Tag Ideas: #d13tm
#MembershipHighlight
Resources needed:
• Nominations: Division Directors
nominate three (3)
members/year.
• Owner: Division Directors
• Posting Plan: Pre-schedule via
Hootsuite. 12/Year – 20 minutes.
• Owner: Max
Promote
members
Online
Social Media
Vocabulary
Cadence: Monthly
Hash Tag Ideas: #WordoftheMonth
Resources needed:
• Visuals: 40 left. ~2 hours.
• Owner: Alexis
• Posting Plan (COMPLETED):
Pre-schedule via Hootsuite.
52/Year – 1.5 hours.
• Owner: Alexis
• Adding messaging and #tags
• Owner: Max
• Status: July/early August
Complete
Community
engagement
Online
Social Media
Facts
Cadence: Monthly
Hash Tag Ideas: #FactoftheMonth
Resources needed:
• Visuals: Completed (pending
approval)
• Owner: Alexis
• Posting Plan (COMPLETED):
Pre-schedule via Hootsuite.
12/Year – 20 minutes.
• Owner: Alexis
• Adding messaging and #tags
• Owner: Max
• Status: July/early August
Complete
Community
engagement
Online
Social Media
Trivia
Cadence: Weekly
Hash Tag Ideas: #ttt
Resources needed:
• Visuals: Completed (pending
approval).
• Owner: Alexis
• Posting Plan (COMPLETED):
Pre-schedule via Hootsuite.
52/Year – 1.5 hours.
• Owner: Alexis
• Adding messaging and #tags
• Owner: Max
• Status: July/early August
Complete
Community
engagement
Online
Social Media
Quotes
Cadence: Monthly
Hash Tag Ideas:
#QuoteoftheMonth
Resources needed:
• Visuals: Completed (pending
approval)
• Owner: Alexis
• Posting Plan (COMPLETED):
Pre-schedule via Hootsuite.
12/Year – 20 minutes.
• Owner: Alexis
• Adding messaging and #tags
• Owner: Max
Community
engagement
Online
Social Media
Challenges
Cadence: Monthly
Hash Tag Ideas: #tmchallenge
Resources needed:
• Visuals: Completed (pending
approval)
• Owner: Alexis
• Posting Plan: Pre-schedule via
Hootsuite. 12/Year – 20 minutes.
• Owner: Max
Community
engagement
Online
Social Media
Throwback
Thursday
Cadence: Monthly
Hash Tag Ideas: #tbt,
#toastmasters
Resources needed:
• Nominations: Requesting
support from past leaders.
• Owner: Linda
• Posting Plan: Pre-schedule via
Hootsuite. 12/Year – 20 minutes.
• Owner: Max
• Status: Alexis Reached
out to Francine for #tbt
photos
Promote
Members
Online
Social Media
www.d13tm.com
5 Secrets About
Public Speaking
and how to dance
#d13tm
1
2
3
4
5
The audience is on your side.
You
Your audience
The other side.Your side.
You speaking isn’t about you.
It’s about what your audience
takes with them .
+ =
Speaking to a cr owd is just speaking
to each per son 300x.
Public speaking is a skill that
needs to be pr acticed.
Info-
graphic
s
Cadence: TBD
Hash Tag Ideas:
#d13tm
Resources needed:
• Visuals
• Owner: Alexis/Max/James
• Planning these on a rolling
basis, as a test.
Community
engagement
Online
Social Media
Thought
Leadership
Cadence: 10 articles on LinkedIn /Year
Hash Tag Ideas: #d13tm
#thoughtleadership
Resources needed:
• Content:
• Owner: Target writers
Owner: James
• Support with Editing:
• Owner: Linda/David
• Website Posting:
• Owner: Linda
• Pulse Posting:
• Owner: Max
• Facebook/Twitter Posting:
• Owner: Max
Community
engagement
Online
Social Media
Thought
Leadership
Cadence: 10 articles on LinkedIn /Year
Hash Tag Ideas: #d13tm
#thoughtleadership
Hollis Batista
Francine Milligan
Jennifer Sells
Don Michaels
Vanessa Matthews
Jerry Horn
David Friede
Christine Stack
Chana Deray
Larry Gross
Tom Manspeaker
Katina Hunt
Adam Shaffer
Josue Batista
Melissa McGavick
Carol McClain
Dawn Stroppoli
Claudette Biers
Linda Young
Paul Matthews
Charlie Wilson
Nate Dunlop
Winner of Contests
Division Directors
Target Writers
Community
engagement
• Conference Highlights
• PR Webinars
• Interviews
• Conference Videos
Online
Social Media
Resources needed:
• Conference Videos/Filming
• Owner: Chris Sokolowski
(already doing – sent email
hoping to help with D13
PR)
• Conference Highlights
• Editing: Times are going
to depend on how involved
we get
• Owner: Alexis
• Interviews
• Owner: Mike Pechalk
(signed on for lead
interviewer)
• Support: Solomon (video
support)
Community engagement
• Your Club Website 101
• Guerilla Marketing
• Getting events in local publications
• FreeToast Host/ Starting TM
Website
• Starting social media accounts
• Engaging on Social Media
• Paid Search 101
Online
Social Media
PR Webinars
Cadence: ~Monthly
Hash Tag Ideas: #d13tm #vppr
Topics
Resources Needed:
• PR Webinars
• Presentation: ~1 hour/
presentation
• Preparing: ~2-3 hour/
presentation
• Owner: Alexis
• Hoping to engage district
leadership to see if anyone
else is interested in taking
Enable VP PRs
Online
Website:
Blog
/insights
Cadence: Monthly
• Themes: Public speaking,
self-improvement, career
development, and leadership.
• Goals:
1. Increase D13’s Thought
Leadership.
2. Increase exposure for
members as thought
leaders.
Resources needed:
• Content:
• Owner: Target writers
• Owner: James
• Website Posting:
• Owner: Linda
• Support Editing: 12 articles
(estimated ~3 hours/ year)
• Owner: Linda/David
Community engagement
Online
Website:
Event Calendar
/eventsResources needed:
• Getting WordPress
to Cooperate:
• I heard we have
experienced
some challenges
here.
• Estimated time
to resolve: ~10
hours
• Owner:
Alexis/Linda
• Maintenance:
• Owner: Linda
Promote Club, Area,
Division, & District
Events
KEEPING IN TOUCH
• Event Emails
• Friendly Emails
• Office Hours
• Conference Calls
• Newsletters
Keeping
in Touch
Keeping
in Touch
Newsletters
Newsletters
Cadence: Monthly
Resources needed:
• Visuals: Layouts
completed.
• Owner: Alexis
• Content: 75%
completed (pending
approval)
• Owner: Alexis
• Emailing:
• Owner: TBD
• Publishing to Social
media
• Owner: Max
• Editing:
• Owner: Linda
Keeping
in Touch
Event Emails
Event Email
Cadence: Contingent Upon
Event & Intended Audiences
• TLI
– Winter
– Summer
– Makeup Trainings
• Conference
– Fall
– Spring
– Division Contests
• DEC Meetings
Resources needed:
• Visuals:
• Owner: Chair
• Content:
• Owner: Chair
• Emailing:
• Owner: Chair
• Support: Alexis
Promote Events
Keeping
in Touch
Event Emails
Friendly Emails
Cadence: Monthly
• Newsletter
• Challenge
• Social Media callout
• May Contain:
– Fact
– Quote
– Trivia
– TBT
• Check-ins to VPPR
Resources needed:
• Content Creation: 20
emails/ year
• Owner: Alexis
• Emailing:
• Owner: TBD
Community Engagement
• 2 minute: Intro
• 2 minute: News/Events
• 20 minute: Q/A – How can I help
you?
• 10 minutes: Any of your events or
ppl district can promote?
• 6 minute: Closing Thoughts
Meeting Minutes (40
min)
Keeping
in Touch
Conference Calls
Conference
Calls
Cadence: Semi-Monthly
Dates: Second Sunday
Google Hangouts
Resources needed:
• Physical Presence
(~12 hour/year)
• Owner: Alexis
• Conversation
Facilitator:
• Owner: Alexis
• Meeting Minutes
• Owner: TBD
Enabling VP PRs
• Group will dial in for
conference call.
• Will be available in
person for ~20
minutes before/after
call.
Keeping
in Touch
Office Hours
Office Hours
Cadence: Semi-Monthly
Dates: Second Sunday
Resources needed:
• Same as Conference
calls
Enabling VP PRs
OFFLINE OUTREACH (Owner: Denise)
• Magazines
• Newspapers
• Radio
• Public Speaking Series
Offline
Outreac
h
• District Outreach
Officer:
• Owner: Denise
Engaging Larger
Community
Public Speaking Series
Offline
Outreach
(Option to
Explore in
2017)
• District Outreach
Officer
• Owner: Denise • Facilitate Public Speaking
sessions for members
outside of TM
• Goal: 3/Year
• Idea: Presenting on a topic
related to TM’s core
initiatives, then a brief pitch
at the end.
Engaging Larger
Community
NEXT STEPS
2016-7 Public Relations Management
• Website - Complete
• Twitter - Complete
• Email Lists - TBD
• Google Search Console -
TBD
• Bing Webmasters Tools -
TBD
Access
to
Account
s
(if applicable)
Potential Areas for
Spending:
• Facebook Promotions
• Twitter Promotions
• YouTube Promotions
• Getting members
support materials for
Guerilla Marketing
Budget –
Delivered
to Trio,
TBD

2016-7 Toastmasters PRM Plan-Website

  • 1.
  • 2.
    Agenda • 2016 Strategy –Online – Keeping in Touch – Offline • Support Needed
  • 3.
  • 4.
  • 5.
    2016 PRM Goals 1. Create anonline community that mirrors the camaraderie of offline. – Why: Top of Funnel candidates are searching online for Toastmasters, we want them to find a vibrant online community. 2. Promote our members, their clubs, areas, and events. – Why: Recognition is a core tenant of Toastmasters, because people crave feedback for their work. Promoting the unsung heroes, our leaders, and past dignitaries, it supports community and encourages future effort. 3. Enable the VP PRs. – Why: Empowered individuals contribute. By providing VP PRs with the tools, resources, and support we’re enabling them to succeed, supporting everyone’s
  • 6.
    2016 PRM KPIs • Social Metrics –Likes, Shares, Comments, Re- tweets, Reach extension, views • Email Performance – Open Rates, A/B Tests, bounce rate • Organic Search Performance – Clicks, Impressions, Rank position • Feedback from webinars – We’ll send Survey Monkey
  • 7.
  • 8.
    • Social media(Owner: Max) • Website (Owner: Linda) • Though Leadership Content (Owner: James) • Conference Videos (Owner: Chris) • Why TM Videos (Owner: Mike) • Conference Photos (Owner: Tony) Online
  • 9.
    Goal: • 52 Posts/FB and Tw • 10 Posts/ LI and YT Handle: @d13tm Online Social Media
  • 10.
    Online Social Media Member Highlight Cadence:Monthly Hash Tag Ideas: #d13tm #MembershipHighlight Resources needed: • Nominations: Division Directors nominate three (3) members/year. • Owner: Division Directors • Posting Plan: Pre-schedule via Hootsuite. 12/Year – 20 minutes. • Owner: Max Promote members
  • 11.
    Online Social Media Vocabulary Cadence: Monthly HashTag Ideas: #WordoftheMonth Resources needed: • Visuals: 40 left. ~2 hours. • Owner: Alexis • Posting Plan (COMPLETED): Pre-schedule via Hootsuite. 52/Year – 1.5 hours. • Owner: Alexis • Adding messaging and #tags • Owner: Max • Status: July/early August Complete Community engagement
  • 12.
    Online Social Media Facts Cadence: Monthly HashTag Ideas: #FactoftheMonth Resources needed: • Visuals: Completed (pending approval) • Owner: Alexis • Posting Plan (COMPLETED): Pre-schedule via Hootsuite. 12/Year – 20 minutes. • Owner: Alexis • Adding messaging and #tags • Owner: Max • Status: July/early August Complete Community engagement
  • 13.
    Online Social Media Trivia Cadence: Weekly HashTag Ideas: #ttt Resources needed: • Visuals: Completed (pending approval). • Owner: Alexis • Posting Plan (COMPLETED): Pre-schedule via Hootsuite. 52/Year – 1.5 hours. • Owner: Alexis • Adding messaging and #tags • Owner: Max • Status: July/early August Complete Community engagement
  • 14.
    Online Social Media Quotes Cadence: Monthly HashTag Ideas: #QuoteoftheMonth Resources needed: • Visuals: Completed (pending approval) • Owner: Alexis • Posting Plan (COMPLETED): Pre-schedule via Hootsuite. 12/Year – 20 minutes. • Owner: Alexis • Adding messaging and #tags • Owner: Max Community engagement
  • 15.
    Online Social Media Challenges Cadence: Monthly HashTag Ideas: #tmchallenge Resources needed: • Visuals: Completed (pending approval) • Owner: Alexis • Posting Plan: Pre-schedule via Hootsuite. 12/Year – 20 minutes. • Owner: Max Community engagement
  • 16.
    Online Social Media Throwback Thursday Cadence: Monthly HashTag Ideas: #tbt, #toastmasters Resources needed: • Nominations: Requesting support from past leaders. • Owner: Linda • Posting Plan: Pre-schedule via Hootsuite. 12/Year – 20 minutes. • Owner: Max • Status: Alexis Reached out to Francine for #tbt photos Promote Members
  • 17.
    Online Social Media www.d13tm.com 5 SecretsAbout Public Speaking and how to dance #d13tm 1 2 3 4 5 The audience is on your side. You Your audience The other side.Your side. You speaking isn’t about you. It’s about what your audience takes with them . + = Speaking to a cr owd is just speaking to each per son 300x. Public speaking is a skill that needs to be pr acticed. Info- graphic s Cadence: TBD Hash Tag Ideas: #d13tm Resources needed: • Visuals • Owner: Alexis/Max/James • Planning these on a rolling basis, as a test. Community engagement
  • 18.
    Online Social Media Thought Leadership Cadence: 10articles on LinkedIn /Year Hash Tag Ideas: #d13tm #thoughtleadership Resources needed: • Content: • Owner: Target writers Owner: James • Support with Editing: • Owner: Linda/David • Website Posting: • Owner: Linda • Pulse Posting: • Owner: Max • Facebook/Twitter Posting: • Owner: Max Community engagement
  • 19.
    Online Social Media Thought Leadership Cadence: 10articles on LinkedIn /Year Hash Tag Ideas: #d13tm #thoughtleadership Hollis Batista Francine Milligan Jennifer Sells Don Michaels Vanessa Matthews Jerry Horn David Friede Christine Stack Chana Deray Larry Gross Tom Manspeaker Katina Hunt Adam Shaffer Josue Batista Melissa McGavick Carol McClain Dawn Stroppoli Claudette Biers Linda Young Paul Matthews Charlie Wilson Nate Dunlop Winner of Contests Division Directors Target Writers Community engagement
  • 20.
    • Conference Highlights •PR Webinars • Interviews • Conference Videos Online Social Media Resources needed: • Conference Videos/Filming • Owner: Chris Sokolowski (already doing – sent email hoping to help with D13 PR) • Conference Highlights • Editing: Times are going to depend on how involved we get • Owner: Alexis • Interviews • Owner: Mike Pechalk (signed on for lead interviewer) • Support: Solomon (video support) Community engagement
  • 21.
    • Your ClubWebsite 101 • Guerilla Marketing • Getting events in local publications • FreeToast Host/ Starting TM Website • Starting social media accounts • Engaging on Social Media • Paid Search 101 Online Social Media PR Webinars Cadence: ~Monthly Hash Tag Ideas: #d13tm #vppr Topics Resources Needed: • PR Webinars • Presentation: ~1 hour/ presentation • Preparing: ~2-3 hour/ presentation • Owner: Alexis • Hoping to engage district leadership to see if anyone else is interested in taking Enable VP PRs
  • 22.
    Online Website: Blog /insights Cadence: Monthly • Themes:Public speaking, self-improvement, career development, and leadership. • Goals: 1. Increase D13’s Thought Leadership. 2. Increase exposure for members as thought leaders. Resources needed: • Content: • Owner: Target writers • Owner: James • Website Posting: • Owner: Linda • Support Editing: 12 articles (estimated ~3 hours/ year) • Owner: Linda/David Community engagement
  • 23.
    Online Website: Event Calendar /eventsResources needed: •Getting WordPress to Cooperate: • I heard we have experienced some challenges here. • Estimated time to resolve: ~10 hours • Owner: Alexis/Linda • Maintenance: • Owner: Linda Promote Club, Area, Division, & District Events
  • 24.
  • 25.
    • Event Emails •Friendly Emails • Office Hours • Conference Calls • Newsletters Keeping in Touch
  • 26.
    Keeping in Touch Newsletters Newsletters Cadence: Monthly Resourcesneeded: • Visuals: Layouts completed. • Owner: Alexis • Content: 75% completed (pending approval) • Owner: Alexis • Emailing: • Owner: TBD • Publishing to Social media • Owner: Max • Editing: • Owner: Linda
  • 27.
    Keeping in Touch Event Emails EventEmail Cadence: Contingent Upon Event & Intended Audiences • TLI – Winter – Summer – Makeup Trainings • Conference – Fall – Spring – Division Contests • DEC Meetings Resources needed: • Visuals: • Owner: Chair • Content: • Owner: Chair • Emailing: • Owner: Chair • Support: Alexis Promote Events
  • 28.
    Keeping in Touch Event Emails FriendlyEmails Cadence: Monthly • Newsletter • Challenge • Social Media callout • May Contain: – Fact – Quote – Trivia – TBT • Check-ins to VPPR Resources needed: • Content Creation: 20 emails/ year • Owner: Alexis • Emailing: • Owner: TBD Community Engagement
  • 29.
    • 2 minute:Intro • 2 minute: News/Events • 20 minute: Q/A – How can I help you? • 10 minutes: Any of your events or ppl district can promote? • 6 minute: Closing Thoughts Meeting Minutes (40 min) Keeping in Touch Conference Calls Conference Calls Cadence: Semi-Monthly Dates: Second Sunday Google Hangouts Resources needed: • Physical Presence (~12 hour/year) • Owner: Alexis • Conversation Facilitator: • Owner: Alexis • Meeting Minutes • Owner: TBD Enabling VP PRs
  • 30.
    • Group willdial in for conference call. • Will be available in person for ~20 minutes before/after call. Keeping in Touch Office Hours Office Hours Cadence: Semi-Monthly Dates: Second Sunday Resources needed: • Same as Conference calls Enabling VP PRs
  • 31.
  • 32.
    • Magazines • Newspapers •Radio • Public Speaking Series Offline Outreac h • District Outreach Officer: • Owner: Denise Engaging Larger Community
  • 33.
    Public Speaking Series Offline Outreach (Optionto Explore in 2017) • District Outreach Officer • Owner: Denise • Facilitate Public Speaking sessions for members outside of TM • Goal: 3/Year • Idea: Presenting on a topic related to TM’s core initiatives, then a brief pitch at the end. Engaging Larger Community
  • 34.
    NEXT STEPS 2016-7 PublicRelations Management
  • 35.
    • Website -Complete • Twitter - Complete • Email Lists - TBD • Google Search Console - TBD • Bing Webmasters Tools - TBD Access to Account s (if applicable)
  • 36.
    Potential Areas for Spending: •Facebook Promotions • Twitter Promotions • YouTube Promotions • Getting members support materials for Guerilla Marketing Budget – Delivered to Trio, TBD