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7 Habits of Highly
Effective P2P Programs
1	
  
Confidential document: Kimbia Inc. 2015
Agenda
Intros + About Kimbia & Charity Dynamics
About P2P
7 Habits of Highly Effective P2P Programs
Q&A
Confidential document: Kimbia Inc. 2015
Hi

Miriam Kagan
Senior Fundraising Principal
@miriamkagan
@kimbiainc
#kimbiawebinars




Colleen Legge
Senior Interactive Consultant
@charitydynamics
Confidential document: Kimbia Inc. 2015
We	
  help	
  nonprofits	
  leverage	
  technology	
  to:	
  
•  Reach	
  more	
  people	
  
•  Raise	
  more	
  money	
  
•  Drive	
  more	
  engagement	
  
	
  
Our	
  solu5ons	
  consist	
  of	
  a	
  mix	
  of:	
  
•  Strategic	
  Consul8ng	
  
•  Crea8ve	
  &	
  Interac8ve	
  Services	
  
•  Pla<orm	
  Exper8se	
  
•  Boundless	
  Fundraising™	
  
Confidential document: Kimbia Inc. 2015
More	
  awareness,	
  supporters,	
  engagement,	
  and	
  
dona5ons,	
  this	
  is	
  what	
  nonprofits	
  need	
  to	
  fulfill	
  their	
  
mission	
  and	
  what	
  Charity	
  Dynamics	
  delivers.	
  	
  
Confidential document: Kimbia Inc. 2015
Kimbia	
  is	
  headquartered	
  in	
  Aus8n,	
  TX	
  with	
  offices	
  
in	
  Charleston,	
  SC,	
  Dallas,	
  TX,	
  and	
  Washington,	
  DC	
  
Ø  Helping	
  19,000+	
  organiza8ons	
  suppor8ng	
  all	
  fundraising	
  
campaign	
  types	
  since	
  2007	
  
Ø  Delivered	
  through	
  patented	
  widget	
  technology	
  
Ø  Focused	
  on	
  producing	
  the	
  op5mal	
  donor	
  experience	
  to	
  
maximize	
  dona8ons	
  
Ø  Consistently	
  delivering	
  much	
  higher	
  conversion	
  rates	
  in	
  A/
B	
  test	
  versus	
  all	
  others	
  
Ø  Portable,	
  Scalable,	
  and	
  easy	
  to	
  integrate	
  with	
  CRM	
  
About Kimbia
Confidential document: Kimbia Inc. 2015
Kimbia provides an all-in-one solution for…
Online Fundraising
Event Registration
Peer-to-Peer, Team
& DIY Fundraising
Giving Days
Custom Forms
Confidential document: Kimbia Inc. 2015
The Kimbia Solution
Embedded	
  in	
  an	
  organiza8ons	
  
exis8ng	
  website	
  
•  Enables	
  branding	
  control	
  
•  Increases	
  donor	
  
conversion	
  by	
  30%	
  on	
  avg	
  
Best	
  of	
  Breed,	
  cloud-­‐based	
  
pla<orm	
  
Mobile-­‐ready	
  responsive	
  
•  No	
  need	
  for	
  web	
  APIs	
  to	
  
build	
  /	
  style	
  
Social	
  sharing	
  integra8on	
  
Works	
  with	
  client	
  systems	
  of	
  
choice:	
  
•  Integra8on	
  ease	
  using	
  data	
  APIs	
  
•  App	
  on	
  Salesforce	
  AppXchange	
  
Secure,	
  PCI	
  Level	
  1	
  compliant,	
  
forms	
  	
  
£€
¥
$ Mul8-­‐Currency	
  
Mul8-­‐Language	
  	
  
20+	
  
Gateways	
  
Confidential document: Kimbia Inc. 2015
About P2P
•  1 in 4: number of
emails from an
online fundraiser to
their network that
result in a donation
	
  Do	
  your	
  emails	
  have	
  a	
  25%	
  conversion	
  rate?	
  
	
  
Confidential document: Kimbia Inc. 2015
About P2P
•  Peer-to-peer fundraising is a
method of fundraising that
leverages your supporters to
fundraise on your behalf. 
•  It is a great way to get new
donors and reach new
networks of people.
•  According to a recent survey
from Charity Dynamics, 66% of
those surveyed currently have
a P2P program and of those
that don’t have one 59% want
to add one.
Confidential document: Kimbia Inc. 2015
7 Habits of Highly
Effective P2P Programs
1.  Be Proactive
2.  Begin with the End in Mind
3.  Put First Things First
4.  Think Win-Win
5.  Seek First to Understand, Then to be Understood
6.  Synergize
7.  Sharpen the Saw
Confidential document: Kimbia Inc. 2015
Be Proactive
•  Survey internal and external
stakeholders 
•  Choose the right platform
for now and 3 years from
now.
•  Have a Launch Strategy
and/or Pilot your P2P
program before taking
Nationally.
Confidential document: Kimbia Inc. 2015
For Every P2P
Confidential document: Kimbia Inc. 2015
Begin with the
End in Mind
•  Use data to set realistic goals
•  If you don’t have data, find benchmarks
•  Each year you can add more to your
goals
Confidential document: Kimbia Inc. 2015
Put First Things First
•  Go back to the basics
of P2P.
•  Get OUT and talk to
your participants/
team captains/
sponsors.
•  The digital world is
truly amazing, but
don t hide behind it.
Confidential document: Kimbia Inc. 2015
Think Win-Win
•  Make sure you have a strong value
proposition 
•  It’s all about the supporter
•  Make it easy for them to help
•  Give them bragging rights: incentives,
badges, milestones
Confidential document: Kimbia Inc. 2015
Confidential document: Kimbia Inc. 2015
Seek First to Understand
Then to be Understood
•  What your participant
needs comes first
•  Organization agenda
comes second
•  Tell the story of your
participant not your
organization
Confidential document: Kimbia Inc. 2015
Pelotonia- OSU
Confidential document: Kimbia Inc. 2015
Synergize
Synergize is the habit of creative cooperation. It is teamwork,
open-mindedness, and the adventure of finding new solutions
to old problems.
Confidential document: Kimbia Inc. 2015
Sharpen the Saw
•  Be aware of how the P2P space changes
•  Stay up to date on industry best
practices
•  Review results and optimize for next year
Confidential document: Kimbia Inc. 2015
Confidential document: Kimbia Inc. 2015
Confidential document: Kimbia Inc. 2015
Q&A
Confidential document: Kimbia Inc. 2015
www.kimbia.com#
@kimbiainc#
#
Miriam@kimbia.com#
@miriamkagan#
#
#kimbiawebinars#
#

Contact Information
www.charitydynamics.com
@charitydynamics
#
Clegge@charitydynamics.org#




#
Confidential document: Kimbia Inc. 2015
Thank you!
2

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7 Habits of Highly Effective Peer-to-Peer Programs

  • 1. 7 Habits of Highly Effective P2P Programs 1  
  • 2. Confidential document: Kimbia Inc. 2015 Agenda Intros + About Kimbia & Charity Dynamics About P2P 7 Habits of Highly Effective P2P Programs Q&A
  • 3. Confidential document: Kimbia Inc. 2015 Hi Miriam Kagan Senior Fundraising Principal @miriamkagan @kimbiainc #kimbiawebinars Colleen Legge Senior Interactive Consultant @charitydynamics
  • 4. Confidential document: Kimbia Inc. 2015 We  help  nonprofits  leverage  technology  to:   •  Reach  more  people   •  Raise  more  money   •  Drive  more  engagement     Our  solu5ons  consist  of  a  mix  of:   •  Strategic  Consul8ng   •  Crea8ve  &  Interac8ve  Services   •  Pla<orm  Exper8se   •  Boundless  Fundraising™  
  • 5. Confidential document: Kimbia Inc. 2015 More  awareness,  supporters,  engagement,  and   dona5ons,  this  is  what  nonprofits  need  to  fulfill  their   mission  and  what  Charity  Dynamics  delivers.    
  • 6. Confidential document: Kimbia Inc. 2015 Kimbia  is  headquartered  in  Aus8n,  TX  with  offices   in  Charleston,  SC,  Dallas,  TX,  and  Washington,  DC   Ø  Helping  19,000+  organiza8ons  suppor8ng  all  fundraising   campaign  types  since  2007   Ø  Delivered  through  patented  widget  technology   Ø  Focused  on  producing  the  op5mal  donor  experience  to   maximize  dona8ons   Ø  Consistently  delivering  much  higher  conversion  rates  in  A/ B  test  versus  all  others   Ø  Portable,  Scalable,  and  easy  to  integrate  with  CRM   About Kimbia
  • 7. Confidential document: Kimbia Inc. 2015 Kimbia provides an all-in-one solution for… Online Fundraising Event Registration Peer-to-Peer, Team & DIY Fundraising Giving Days Custom Forms
  • 8. Confidential document: Kimbia Inc. 2015 The Kimbia Solution Embedded  in  an  organiza8ons   exis8ng  website   •  Enables  branding  control   •  Increases  donor   conversion  by  30%  on  avg   Best  of  Breed,  cloud-­‐based   pla<orm   Mobile-­‐ready  responsive   •  No  need  for  web  APIs  to   build  /  style   Social  sharing  integra8on   Works  with  client  systems  of   choice:   •  Integra8on  ease  using  data  APIs   •  App  on  Salesforce  AppXchange   Secure,  PCI  Level  1  compliant,   forms     £€ ¥ $ Mul8-­‐Currency   Mul8-­‐Language     20+   Gateways  
  • 9. Confidential document: Kimbia Inc. 2015 About P2P •  1 in 4: number of emails from an online fundraiser to their network that result in a donation  Do  your  emails  have  a  25%  conversion  rate?    
  • 10. Confidential document: Kimbia Inc. 2015 About P2P •  Peer-to-peer fundraising is a method of fundraising that leverages your supporters to fundraise on your behalf. •  It is a great way to get new donors and reach new networks of people. •  According to a recent survey from Charity Dynamics, 66% of those surveyed currently have a P2P program and of those that don’t have one 59% want to add one.
  • 11. Confidential document: Kimbia Inc. 2015 7 Habits of Highly Effective P2P Programs 1.  Be Proactive 2.  Begin with the End in Mind 3.  Put First Things First 4.  Think Win-Win 5.  Seek First to Understand, Then to be Understood 6.  Synergize 7.  Sharpen the Saw
  • 12. Confidential document: Kimbia Inc. 2015 Be Proactive •  Survey internal and external stakeholders •  Choose the right platform for now and 3 years from now. •  Have a Launch Strategy and/or Pilot your P2P program before taking Nationally.
  • 13. Confidential document: Kimbia Inc. 2015 For Every P2P
  • 14. Confidential document: Kimbia Inc. 2015 Begin with the End in Mind •  Use data to set realistic goals •  If you don’t have data, find benchmarks •  Each year you can add more to your goals
  • 15. Confidential document: Kimbia Inc. 2015 Put First Things First •  Go back to the basics of P2P. •  Get OUT and talk to your participants/ team captains/ sponsors. •  The digital world is truly amazing, but don t hide behind it.
  • 16. Confidential document: Kimbia Inc. 2015 Think Win-Win •  Make sure you have a strong value proposition •  It’s all about the supporter •  Make it easy for them to help •  Give them bragging rights: incentives, badges, milestones
  • 18. Confidential document: Kimbia Inc. 2015 Seek First to Understand Then to be Understood •  What your participant needs comes first •  Organization agenda comes second •  Tell the story of your participant not your organization
  • 19. Confidential document: Kimbia Inc. 2015 Pelotonia- OSU
  • 20. Confidential document: Kimbia Inc. 2015 Synergize Synergize is the habit of creative cooperation. It is teamwork, open-mindedness, and the adventure of finding new solutions to old problems.
  • 21. Confidential document: Kimbia Inc. 2015 Sharpen the Saw •  Be aware of how the P2P space changes •  Stay up to date on industry best practices •  Review results and optimize for next year
  • 25. Confidential document: Kimbia Inc. 2015 www.kimbia.com# @kimbiainc# # Miriam@kimbia.com# @miriamkagan# # #kimbiawebinars# # Contact Information www.charitydynamics.com @charitydynamics # Clegge@charitydynamics.org# #
  • 26. Confidential document: Kimbia Inc. 2015 Thank you! 2

Editor's Notes

  1. Not sure about the question as you typically can’t track conversion of emails being sent out from the participant…especially since many send from their own email accounts.
  2. Peer-to-peer fundraising is a great way to get new donors and reach new networks of people. Peer-to-peer fundraising happens mostly at the grassroots, and is one of the most social forms of fundraising Your fundraisers become the heroes of the story. LOVE THIS.
  3. We must own P2P before it owns us.
  4. We must own P2P before it owns us.
  5. KIMBIA I would make sure you talk through what is also relative to today. Is my UX clean and simple? Can they easily find us to start registration? Are we responsive because desktop will soon be irrelevant.
  6. P2P 101- definition of P2P…means person to person. If we want our participants to do this with their donors, we have to resemble that from our own work space. Major Gatherer vs Major Donor. Get out among your participants and constituents and talk with them. Steward them. Don’t sit behind email and phone. Set up programs wi basic in mind. Give MDA example….signed up for a Houston event…paid attention to who I was.
  7. Kimbia
  8. Tell Charlotte’s Web story. CD Part of the reason we all LOVE Charity Water or even St. Baldricks is they tell the story of their fundraisers…those that are working so hard on their behalf and they melt the mission into that….using large amounts Peer-to-peer fundraising helps scale relationship-building by tapping into your current supporters’ respective networks—their friends, family, and colleagues. Give your audience the voice instead of just pushing your message/mission
  9. CD-How does your team look internally Synergy doesn’t happen on its own. It&amp;apos;s a process, and through that process, people bring all their personal experience and expertise to the table. Find new solutions to old problems through team collaboration Make sure you know who is on your team and utilize their skills internally and externally Incorporate your P2P program with your other programs
  10. CD-How does your team look internally Synergy doesn’t happen on its own. It&amp;apos;s a process, and through that process, people bring all their personal experience and expertise to the table. Find new solutions to old problems through team collaboration Make sure you know who is on your team and utilize their skills internally and externally Incorporate your P2P program with your other programs