Recommended
More Related Content
What's hot
What's hot (20)
Viewers also liked
Similar to 2015-Terry Resume
Similar to 2015-Terry Resume (20)
2015-Terry Resume
- 1. Personnel Curriculum Vitae PERSONAL INFORMATION Name: Terry, Yeo Lee Huat Race: Chinese Nationality: Malaysian Date of Birth: 13 April 1980 Marital Status: Single Address: Blk 707, Bedok Reservoir Road, #12-3406 (S) 470707 Mobile Phone: 8444 4817 Email Address: terryyeo80@yahoo.com.sg WORK EXPERIENCE Mar 2014 – 2015: ArcelorMittal Singapore Pte Ltd Shipping and Logistics Executive Reports to Senior Project Manager, performing the full spectrum of duties related to customer service and Logistics partner, order fulfillment, to approve freight cost and prepared freight documentations. Assist the department to review company policies and strategies with respect to customer service, order management processes, import/export logistics compliance and custom clearance documentation in response to the business and organizational requirement HSSE & Quality Systems compliance Understand and comply with all Health, Safety, Security and Environmental (HSSE) rules and other general company policies of Weatherford. Understand Weatherford Quality Policy and comply with all requirements of Quality Systems Manual, Operating & Technical Procedures and Workplace Instructions. Review and initiate department policies and procedures to meet company’s QA/QC requirement with respect to Logistics Compliance. Shipping and Logistics Executive Achievements Prepare shipping document (CIPL) in accordance to PM instruction work with selected logistic partner on Container loading plan and BL submission of draft documents to customer for approval Purchase of insurance & Certificate of Origin (if required) Finalise and issue final shipping documents (CIPL, BL, CLP, Insurance) Submission to customer finalise documents Informed back to PM the ETA & ETS date of the vessel Data base of shipping rate
- 2. Personnel Curriculum Vitae Approved Shipping Cost Training on Incoterms to Sales Supplier invoice verification for Ops team, photocopy and submit for signatory and to finance WORK EXPERIENCE Mar 2011 – 2014: Weatherford Asia Pacific Pte Ltd Customer Service/Logistics Specialist Surface Logging Systems, Global Supply & Manufacturing Reports to Customer Service/Logistics Supervisor and Supply Chain Manager, performing the full spectrum of duties related to customer service, order fulfillment and freight documentations. Assist the department to review company policies and strategies with respect to customer service, order management processes, import/export logistics compliance and custom clearance documentation in response to the business and organizational requirement. Customer Service/Logistics Specialist Customer Service – 30% Manage daily customer service operations i.e. processing customer orders accurately and timely Responsible to queries and facilitate resolution of problems while anticipating customers’ needs Manage on-time order processing & delivery performance to drive customer service excellence Weekly Backorder Review with SCM Team Logistics – 70% Daily freight documentation preparations including Commercial/Performa Invoice, Packing List, and Certificate of Country Origin (COO) for outgoing goods for custom clearance. Manage all shipment/logistics requests as per customer requirements and according to conformance within company technical recommendations and safety policies Maintain and manage an efficient tracking system for the control of outgoing shipment activities Ensure timely processing of all outbound activities to meet on-time delivery to the regions Ensure timely submission of Shipment Reports to finance department with all necessary information for GST declaration Assist supervisor in driving order fulfillment & freight documentation process improvement projects Part of SLS Manufacturing Supply Chain project team (Trade Compliance) Part of the Global DS Equipment Team to ensure assets/equipments movement being tracked and documented Provide Monthly Shipment Activity reports in accordance with company reporting to drive team performance. Department Representative on logistics operations in corporate audit.
- 3. Personnel Curriculum Vitae Achievements Reduced backorders from 19% to 4% in a span of 3 months Improved OTD from 60% to 91% in 9 months with annualized of 80% Improved inventory turns – Reduce the stock on hold volume from $1M to $300K Assist in various Supply Chain process improvements projects: SCM Resource Change Management (Logistics Inbound & Outbound consolidation) Green Light Initiative for Freight Forwarder and Customer Order Fulfillment Picking Process Improvement Initiative Logistics Documentation Process Improvement Initiative Assist in the Trade Compliance project to ensure all imports/exports are in compliance WORK EXPERIENCE July 2010 – Feb 2011: Weatherford Asia Pacific Pte Ltd Warehouse Specialist Surface Logging Systems, Global Supply & Manufacturing Reports to Warehouse Supervisor, performs the full spectrum of duties of warehouse activities; such as inbound/outbound of shipments, inventory count and issue of goods to production in response to the business and organizational requirements. Senior Warehouse Specialist Assist the Warehouse Lead for the smooth functioning of the warehouse and related daily operations. Assist the Warehouse Lead in planning, co-ordinate and supervise the daily work activities of team members in the warehouse to ensure smooth and timely completion of tasks. Maintain high standards of housekeeping, safety and security within the warehouse. Responsible in record keeping of all goods and warehouse transaction. Update stock at each transaction and properly documentation of each transaction Update the stock against the issuance and keep record for requisition/supply request of the field staff Accountable at all time for the stock checking by senior management Assist in providing report to Supply Chain Manager regarding variance in supply against plan/demand Troubleshoot and resolve warehouse and related operational issues escalated by team members arising from the daily warehouse operations. Coordinate with and provide support to Traffic and other operational departments to ensure smooth and prompt service delivery as required by customers. Implement effective work processes and cost control measures in the warehouse to enhance work productivity and ensure the viability of the business. Achievements Restructured warehouse Bin Location to improve efficiency of warehouse pick and pack process. Assist the warehouse Lead to restructure the incoming and outgoing temporary staging area of the warehouse to improve efficiency.
- 4. Personnel Curriculum Vitae Introduced stricter control and processes for production withdrawal of goods from warehouse to ensure all goods are accounted for. Improved Cycle Count from 50% to 85% in 6 months ______________________________________________________________________ Apr 2004 – Jun 2010: DHL GLOBAL FORWARDING (SINGAPORE) PTE LTD Warehouse Supervisor Manage a team of warehouse staff in daily processing of all goods. Ensure all personal and team deadlines are adhered to by all warehouse staff, as pertaining to any company processes. Ensure usage of all relevant warehouse systems. Planning the movement of goods into and out of the warehouse. Arranging for the storage of goods and deciding their position in the warehouse. Keeping track of stock levels. Making sure goods are stored correctly and safely, following the regulations for the storage of goods. Planning work schedules for staff. Responsibility for health and safety standards and discipline in the workplace. Looking after the security of the warehouse. Working closely with other departments such as transport and sales. Provide monthly report for billing Co-ordinate with import and export operations, to ensure accuracy in documentations and invoicing. Address and respond to customer’s enquiries. Monitoring and expediting orders to ensure timely delivery. Documentation control to ensure accountability. ____________________________________________________________________ Mar 2001 – Apr 2004: WALTER ANGENCIES PTE LTD Senior warehouse Assistant Receive all incoming deliveries from Freight Forwarder / suppliers Report discrepancy/damages on item received upon detection Ensure accurate and timely update of all receipts into system Report any missing Purchase Order in system and follow up till closure Ensure all stock placement are completed timely and in an orderly manner Schedule daily deliveries from warehouse to customers Ensure pick/pack accuracy
- 5. Personnel Curriculum Vitae Ensure timely Post Goods Issue in system Manage discrepancies arises from internal issuing/picking error and follow up for closure Ensure inventory accuracy by conducting regular internal cycle count on identified items Supervisor staff for daily work routine Liaise with Freight Forwarder on inbound and outbound shipments ______________________________________________________________________ Educationand Qualifications: SECONDARY : SMK Lumba Kuda Jan 1997 – Nov 1998 : Successfully obtained GCE ‘O’ Levels SECONDARY : SMK Lumba Kuda Jan 1993 – Nov 1996 : Successfully obtained GCE ‘N’ Levels Others: Oil/ Petrochemical Safety Orientation Course Certificate of Dangerous Goods Regulations (Initial) Course (Category 6) Certificate of PSA completion Forklift lesion. ComputerSkills MS Windows MS Office - Excel, Microsoft word, PowerPoint, Microsoft Outlook. JD Edwards WMS, SAP and CS3 system Last Drawn: $3,480 Notice period: 1 month References Ms. Ashley Chia Mr. Glenn Zheng Senior Project Manager Supply Chain Manager ArcelorMittal Singapore Pte Ltd Weatherford Technologies Contact number: 97346446 Contact number: 91905177 Supporting Documents will be available upon request.