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THE COMMON GOOD
MATRIX & BALANCE
Graz, 26.10.2013
13.8.2014, 13.30 to 15.30
Summer School „Alternative Economic & Monetary Systems“
Anja Haider-Wallner
AGENDA
• Basics: Common Good Matrix & Balance
• Process, movement & stakeholders
• Overview: Values, stakeholders, 17 indicators
• Indicators in detail
• Discussion: view to the future
2
IMPORTANT QUESTIONS TO BE
ASKED….

3
WHAT ?
Human
dignity
Solidarity Sustainability Justice Democracy
Suppliers A1: Ethical Supply Management
Investors B1: Ethical financial Management
Employees C1:
Workplace
quality
C2: Just
distribution of
labor
C3: Promotion
of
environmentall
y friendly
behavior
C4: Just
income
distribution
C5: Corporate
democracy
and
transparency
Customers D1: Ethical
customer
relations
D2:
Cooperation
with
businesses in
same fields
D3: Ecological
design of
products and
services
D4: Socially
oriented
design of
p&s
D5: Raising
social and
ecological
standards
Social
Environment
E1: Value and
social impact
of p&s
E2:
Contribution
to the local
community
E3: Reduction
of
environmental
impact
E4: Investing
profits for
the Common
Good
E5: Social
transparency
and co-
determination
4
WHAT ?
 Gaining Points from
 0 = todays‘ legal standard
 1000 = maximum
 Scan BAR or QR Code =
customers‘ information
5
Über 800 Punkte
600 bis 800 Punkte
400 bis 600 Punkte
200 bis 400 Punkte
0 bis 200 Punkte
-1000 bis – 0 Punkte
WHAT ?
Self-assessment in sub-indicators:
 First steps (0 – 10 %)
 Advanced (11 – 30 %)
 Experienced (31 – 60 %)
 Exemplary (61 – 100 %)
6
WHAT?
Negative criteria:
 Violation of ILO norms / Human rights
 Products like landmines, nuclear power, GMOs
 Hostile takeovers, dumping prices…
 Massive environmental pollution..
 Unequal pay for men and women…
 Non-disclosure of subisdiaries or payments to
lobbyists…
7

WHO ?
• Companies
• private & public
• non-profit & profit
• large & Small
• all sectors
• Municipalities
• Private persons ?
8
WHY ?
9
• TODAY:
 Pioneer role
 Sense-making
 Organizational developement
 Assessment & control of status quo
 Transparency in regard to all stakeholder groups
 Network and synergies
WHY ?
10
• IN THE FUTURE
 Lower value-added tax rates
 Lower customs tariffs
 Preferential treatment in public procurement
 Easier access to extern financing
HOW ?
11
 in answering questions, discribing status quo
Small: quick test/ short balance
Medium: Peer group
Large: External audit
PROCESS ?
12
 Self-studies
 Learning group/ peer evaluation
 ECG Consultant
 ECG external audit
17 INDICATORS IN DETAIL
 Work in progress
 Feedback to bilanz@ecogood.org is welcome or
 Use the wiki: https://wiki.ecogood.org/
 Adoption on different businesses planed

13
A1: ETHICAL SUPPLY
MANAGEMENT
14
Quelle: http://www.motor-talk.de/bilder/facharbeit-porsche-vw-fusion-
bitte-um-hilfe-g25106434/p997-zulieferer-i203542236.html
A1: KEY QUESTIONS
 Regional, social and ecological aspects risks along the
supply chain?
 Proportion of goods & services and there social and
ecological aspects. Superior alternatives?
 Fair pricing?
 Institutional mesures?
15
B1: ETHICAL FINANCIAL
MANAGEMENT
16
Illustration Henning Studtge
http://www.cafebabel.de/article/20645/geld-regiert-die-welt.html
B1: KEY QUESTIONS
 Institutionalization of financial management?
 Which banks, provision funds, insurances are we
working with?
 To what extent are the spezialised in ethical sustainable
financial services?
 How do we invest our reserve and assets?
 Do we borrow captial and where does it come from?
17
C1: WORKPLACE QUALITY
AND AFFIRMATIVE ACTION
18
http://www.hyken.com/customer-service-3/employee-
engagement-leads-to-working-harder-and-caring-more/
C1: KEY QUESTIONS
 General parameters of employees in our company?
 Career planing, trainings, decision-making power?
 Structures: decisions, hierarcies, communication?
 Pay scheme?
 Volontary social benefits?
 Safety & workplace health programm?
 Working times flexibility?
 Diversity and gender?
19
C2: JUST DISTRIBUTION
OF LABOUR
20
C2: KEY QUESTIONS
 Definition of working times/ days off + data?
 Overtime management?
 Transparency regarding working time models?
 Trust in employees and self-organization?
 Reduction of av. working time?
 Differences temporary/ permanent employees?
 Work time = life time?
 Trainings for better self-organization?
21
C3: PROMOTION OF ENVIRONMENTALLY
FRIENDLY BEHAVIOR OF EMPLOYEES
Quelle: http://blog.milkthesun.com/de/ein-schritt-vor-zwei-schritte-zuruck-die-energiewende-des-philipp-rosler-2
22
C3: KEY TOPICS
 Nutrition during working hours?
 Mobility to work place?
 Organizational culture, awareness raising & inhouse
processes?
    
23
C4: JUST INCOME
DISTRIBUTION
24
Quelle: http://www.wdr5.de/sendungen/thema-nrw/s/d/09.11.2012-15.05.html
C4: KEY QUESTIONS
 Divergence: higest – lowest income?
 Sufficency of minimum income according to cost of living
in the region?
 Transparency and institutionalization?
25
C5: CORPORATE DEMOCRACY
AND TRANSPARENCY
26
C5: KEY QUESTIONS
 Our degree of transparency?
 What kind of data in which percentage is accessible for
the employees?
 Who makes which decisions (e.g. hiring) in which way?
 What about co-ownership?
27
D1: ETHICAL CUSTOMER
RELATIONS
28
Quelle:http://www.complecta.ch/blog/ratgeber/pr-ist-die-bessere-werbung
D1: KEY QUESTIONS
 What are our values concerning p & s and how do we live them in
which phases (marketing, product developement)?
 What purpose have our p & s?
 How transparent are we conserning our p & s?
 What about institutionalisation of ethic marketing?
 Do we involve our customers in product developement? How?
 How‘s our service quality?
 How do we bind customers and promote referral marketing?
29
D2: COOPERATION WITH
BUSINESSES IN SAME FIELD
30
D2: KEY QUESTIONS
 In which areas do we work with which other companies?
 How do we think about competition and cooperation?
 How do we handle organizational and technical know-
how?
 Do we support other companies during crisises
(financial, employees)?
 What about cooperative marketing?
31
D3: ECOLOGICAL DESIGN OF
PRODUCTS & SERVICES
32
http://epea-hamburg.org/en/content/nutrient-cycles
D3 KEY QUESTIONS
 Relevant ecological aspects (direct & indirect) of p & s?
 Mesures to reduce ecological effects over the entire life
cycle?
 Benchmark with competitors in ecological aspects?
 Sufficiency?
 Communication to customers?
33
D4: SOCIALLY ORIENTED
DESIGN OF P & S
34
http://www.schreiberpediatric.org/index.php?pID=75
D4: KEY QUESTIONS
 Facilitation of access to information / products / services
for disadvantaged customer groups?
 Physical, visual, verbal and cognitive barriers?
 Which group could profit/ would need the p & s?
 Mesures for them to gain easier access?
 Offers for low-income-households?
 Only b2b: price & service strategy small & huge
partners?
35
D5: RAISING SOCIAL AND
ECOLOGICAL STANDARDS
36
D5: KEY QUESTIONS
 Engagement in raising social and ecological branch
standards?
 Contribution to raising legislative standards?
 Cooperation with NGOs to do so?

37
E1: VALUE AND SOCIAL
IMPACT OF P & S
38
http://blogs.vmware.com/euc/2013/06/giving-pcs-new-purpose.html
E1: KEY QUESTIONS
 Which needs of customers do the p & s meet?
 Which type of benefit creation results from the p & s?
 How do the p & s serve a better life for people and on
our planet?
 Compared to alternatives?
39
E2: CONTRIBUTION TO THE
LOCAL COMMUNITY
40
Quelle:http://www.krone.at/Oesterreich/Spenden_fuer_Afrika_sollen_in_Steiermark_versickert_sei
n-Knapp_2.5_Mio_Euro-Story-341869
E2: KEY QUESTIONS
 With how much money/ resources/ effort do we engage
in what form of societal commitment?
 Cooperation with NPOs?
 Do we have a strategy? What are the effects?
 Who‘s in charge for the issues?
41
E3: REDUCTION OF
ENVIRONMENTAL IMPACT
42
E3: KEY QUESTIONS
 Is environmental data recorded and published?
 Trends over recent years – use of ressources?
 Mesures to reduce ecological effects?
 Benchmark with others?
 Goals & strategy?
 QS certification?
43
E4: INVESTING PROFITS
FOR THE COMMON GOOD
44
http://www.pharmamanage.gr/cms.asp?id=103
E4: KEY QUESTIONS
 What is the goal of the company?
 What does „performance“ mean for us?
 How do we think about growth?
 Is profit distribution to external owners practiced? Why?
 What percentage of profit ist distributed to employees or
used for social-ecological investments?
45
E5: SOCIAL TRANSPERENCY
AND CO-DETERMINATION
46
Quelle: http://www.glaszeitung.at/anhaltender-trend-zu-glas-
im-innenbereich-120309.html
KEY QUESTIONS
 Did we publish a Common Good Report oder a
sustainability report during last year?
 Extensity & modality?
 How easy is it to find on the website and how was it
communicated to the stakeholders?
 What are relevant stakeholders in region & civil society?
 How do we communicate with and involve them?
47
DISKUSSION:
48
http://www.leadion.de/artikel.php?artikel=0723
THANK YOU FOR YOUR ATTENTION!
Anja Haider-Wallner
anja.haider-wallner@ecogood.org
www.ecogood.org
Design by Christian Kozina
choice of most pictures: Chris Rüther
49

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20140813 summer school_indicators

  • 1. THE COMMON GOOD MATRIX & BALANCE Graz, 26.10.2013 13.8.2014, 13.30 to 15.30 Summer School „Alternative Economic & Monetary Systems“ Anja Haider-Wallner
  • 2. AGENDA • Basics: Common Good Matrix & Balance • Process, movement & stakeholders • Overview: Values, stakeholders, 17 indicators • Indicators in detail • Discussion: view to the future 2
  • 3. IMPORTANT QUESTIONS TO BE ASKED….  3
  • 4. WHAT ? Human dignity Solidarity Sustainability Justice Democracy Suppliers A1: Ethical Supply Management Investors B1: Ethical financial Management Employees C1: Workplace quality C2: Just distribution of labor C3: Promotion of environmentall y friendly behavior C4: Just income distribution C5: Corporate democracy and transparency Customers D1: Ethical customer relations D2: Cooperation with businesses in same fields D3: Ecological design of products and services D4: Socially oriented design of p&s D5: Raising social and ecological standards Social Environment E1: Value and social impact of p&s E2: Contribution to the local community E3: Reduction of environmental impact E4: Investing profits for the Common Good E5: Social transparency and co- determination 4
  • 5. WHAT ?  Gaining Points from  0 = todays‘ legal standard  1000 = maximum  Scan BAR or QR Code = customers‘ information 5 Über 800 Punkte 600 bis 800 Punkte 400 bis 600 Punkte 200 bis 400 Punkte 0 bis 200 Punkte -1000 bis – 0 Punkte
  • 6. WHAT ? Self-assessment in sub-indicators:  First steps (0 – 10 %)  Advanced (11 – 30 %)  Experienced (31 – 60 %)  Exemplary (61 – 100 %) 6
  • 7. WHAT? Negative criteria:  Violation of ILO norms / Human rights  Products like landmines, nuclear power, GMOs  Hostile takeovers, dumping prices…  Massive environmental pollution..  Unequal pay for men and women…  Non-disclosure of subisdiaries or payments to lobbyists… 7 
  • 8. WHO ? • Companies • private & public • non-profit & profit • large & Small • all sectors • Municipalities • Private persons ? 8
  • 9. WHY ? 9 • TODAY:  Pioneer role  Sense-making  Organizational developement  Assessment & control of status quo  Transparency in regard to all stakeholder groups  Network and synergies
  • 10. WHY ? 10 • IN THE FUTURE  Lower value-added tax rates  Lower customs tariffs  Preferential treatment in public procurement  Easier access to extern financing
  • 11. HOW ? 11  in answering questions, discribing status quo Small: quick test/ short balance Medium: Peer group Large: External audit
  • 12. PROCESS ? 12  Self-studies  Learning group/ peer evaluation  ECG Consultant  ECG external audit
  • 13. 17 INDICATORS IN DETAIL  Work in progress  Feedback to bilanz@ecogood.org is welcome or  Use the wiki: https://wiki.ecogood.org/  Adoption on different businesses planed  13
  • 14. A1: ETHICAL SUPPLY MANAGEMENT 14 Quelle: http://www.motor-talk.de/bilder/facharbeit-porsche-vw-fusion- bitte-um-hilfe-g25106434/p997-zulieferer-i203542236.html
  • 15. A1: KEY QUESTIONS  Regional, social and ecological aspects risks along the supply chain?  Proportion of goods & services and there social and ecological aspects. Superior alternatives?  Fair pricing?  Institutional mesures? 15
  • 16. B1: ETHICAL FINANCIAL MANAGEMENT 16 Illustration Henning Studtge http://www.cafebabel.de/article/20645/geld-regiert-die-welt.html
  • 17. B1: KEY QUESTIONS  Institutionalization of financial management?  Which banks, provision funds, insurances are we working with?  To what extent are the spezialised in ethical sustainable financial services?  How do we invest our reserve and assets?  Do we borrow captial and where does it come from? 17
  • 18. C1: WORKPLACE QUALITY AND AFFIRMATIVE ACTION 18 http://www.hyken.com/customer-service-3/employee- engagement-leads-to-working-harder-and-caring-more/
  • 19. C1: KEY QUESTIONS  General parameters of employees in our company?  Career planing, trainings, decision-making power?  Structures: decisions, hierarcies, communication?  Pay scheme?  Volontary social benefits?  Safety & workplace health programm?  Working times flexibility?  Diversity and gender? 19
  • 21. C2: KEY QUESTIONS  Definition of working times/ days off + data?  Overtime management?  Transparency regarding working time models?  Trust in employees and self-organization?  Reduction of av. working time?  Differences temporary/ permanent employees?  Work time = life time?  Trainings for better self-organization? 21
  • 22. C3: PROMOTION OF ENVIRONMENTALLY FRIENDLY BEHAVIOR OF EMPLOYEES Quelle: http://blog.milkthesun.com/de/ein-schritt-vor-zwei-schritte-zuruck-die-energiewende-des-philipp-rosler-2 22
  • 23. C3: KEY TOPICS  Nutrition during working hours?  Mobility to work place?  Organizational culture, awareness raising & inhouse processes?      23
  • 24. C4: JUST INCOME DISTRIBUTION 24 Quelle: http://www.wdr5.de/sendungen/thema-nrw/s/d/09.11.2012-15.05.html
  • 25. C4: KEY QUESTIONS  Divergence: higest – lowest income?  Sufficency of minimum income according to cost of living in the region?  Transparency and institutionalization? 25
  • 26. C5: CORPORATE DEMOCRACY AND TRANSPARENCY 26
  • 27. C5: KEY QUESTIONS  Our degree of transparency?  What kind of data in which percentage is accessible for the employees?  Who makes which decisions (e.g. hiring) in which way?  What about co-ownership? 27
  • 29. D1: KEY QUESTIONS  What are our values concerning p & s and how do we live them in which phases (marketing, product developement)?  What purpose have our p & s?  How transparent are we conserning our p & s?  What about institutionalisation of ethic marketing?  Do we involve our customers in product developement? How?  How‘s our service quality?  How do we bind customers and promote referral marketing? 29
  • 31. D2: KEY QUESTIONS  In which areas do we work with which other companies?  How do we think about competition and cooperation?  How do we handle organizational and technical know- how?  Do we support other companies during crisises (financial, employees)?  What about cooperative marketing? 31
  • 32. D3: ECOLOGICAL DESIGN OF PRODUCTS & SERVICES 32 http://epea-hamburg.org/en/content/nutrient-cycles
  • 33. D3 KEY QUESTIONS  Relevant ecological aspects (direct & indirect) of p & s?  Mesures to reduce ecological effects over the entire life cycle?  Benchmark with competitors in ecological aspects?  Sufficiency?  Communication to customers? 33
  • 34. D4: SOCIALLY ORIENTED DESIGN OF P & S 34 http://www.schreiberpediatric.org/index.php?pID=75
  • 35. D4: KEY QUESTIONS  Facilitation of access to information / products / services for disadvantaged customer groups?  Physical, visual, verbal and cognitive barriers?  Which group could profit/ would need the p & s?  Mesures for them to gain easier access?  Offers for low-income-households?  Only b2b: price & service strategy small & huge partners? 35
  • 36. D5: RAISING SOCIAL AND ECOLOGICAL STANDARDS 36
  • 37. D5: KEY QUESTIONS  Engagement in raising social and ecological branch standards?  Contribution to raising legislative standards?  Cooperation with NGOs to do so?  37
  • 38. E1: VALUE AND SOCIAL IMPACT OF P & S 38 http://blogs.vmware.com/euc/2013/06/giving-pcs-new-purpose.html
  • 39. E1: KEY QUESTIONS  Which needs of customers do the p & s meet?  Which type of benefit creation results from the p & s?  How do the p & s serve a better life for people and on our planet?  Compared to alternatives? 39
  • 40. E2: CONTRIBUTION TO THE LOCAL COMMUNITY 40 Quelle:http://www.krone.at/Oesterreich/Spenden_fuer_Afrika_sollen_in_Steiermark_versickert_sei n-Knapp_2.5_Mio_Euro-Story-341869
  • 41. E2: KEY QUESTIONS  With how much money/ resources/ effort do we engage in what form of societal commitment?  Cooperation with NPOs?  Do we have a strategy? What are the effects?  Who‘s in charge for the issues? 41
  • 43. E3: KEY QUESTIONS  Is environmental data recorded and published?  Trends over recent years – use of ressources?  Mesures to reduce ecological effects?  Benchmark with others?  Goals & strategy?  QS certification? 43
  • 44. E4: INVESTING PROFITS FOR THE COMMON GOOD 44 http://www.pharmamanage.gr/cms.asp?id=103
  • 45. E4: KEY QUESTIONS  What is the goal of the company?  What does „performance“ mean for us?  How do we think about growth?  Is profit distribution to external owners practiced? Why?  What percentage of profit ist distributed to employees or used for social-ecological investments? 45
  • 46. E5: SOCIAL TRANSPERENCY AND CO-DETERMINATION 46 Quelle: http://www.glaszeitung.at/anhaltender-trend-zu-glas- im-innenbereich-120309.html
  • 47. KEY QUESTIONS  Did we publish a Common Good Report oder a sustainability report during last year?  Extensity & modality?  How easy is it to find on the website and how was it communicated to the stakeholders?  What are relevant stakeholders in region & civil society?  How do we communicate with and involve them? 47
  • 49. THANK YOU FOR YOUR ATTENTION! Anja Haider-Wallner anja.haider-wallner@ecogood.org www.ecogood.org Design by Christian Kozina choice of most pictures: Chris Rüther 49

Editor's Notes

  1. Conventional Companies would be given somewhere between 0 and 100 points, most advandced ones today 600 – 700 points
  2. ILO: international labour standards
  3. How do I live the value in my encounters with stakeholders? What concrete measures are taken in my company to achieve this?