A Unique
 Organizational Leadership
             Program
  Developing culturally competent
leaders to effect and sustain change
         in a complex world



                                       1
Program Options

• Executive Masters Program
• Certification
• Professional Development Series




                                    2
Why “cultural competence”?
  • Is change management consuming more of your
    time and resources?
  • In our global and rapidly changing world, are your
    employees more diverse?
  • Has recruitment changed, requiring more complex
    skills?
  • Can your managers deal effectively with culturally-
    based conflict?


                                                          3
Why “cultural competence”?
  • Does your staff have the skills to work with a
    more diverse set of clients?
  • Do clients have expectations that your staff
    doesn’t understand?
  • Does your organizational culture align with
    customer needs?
  • Are there prospective customers you can’t reach
    because of cultural issues?

                                                      4
If you answered, “yes” to any of
 those questions, you have an
 opportunity.
• Leaders and managers who can successfully recruit and retain
  a diverse workforce hold a clear competitive advantage.

• Cultural competence is a key factor to organizational success
   – Complex problems require intellectually diverse collaborative teams to
     tackle them.
   – Global markets demand cross-cultural understanding.
   – Four generations in the workplace succeed as they appreciate the
     perspective and skill set each brings to the table

                                                                       5
The Successful Candidate:
•   Minimum of 5 – 10 Years work experience
•   Knowledge of organizational culture and politics
•   Organizational leadership or potential
•   Supervisory/management experience
•   Ability to perform academic work at the Masters level




                                                            6
Become a leader with the
ability to:
  – Enhance your organization’s ability to
    function successfully across diverse
    cultures
  – Create and sustain effective
    organizational change


                                             7
Key Learning and Skills
• Managing group dynamics
• Understanding the social psychological foundation of
  diversity
• Using organizational psychology to develop culturally
  competent professionals
• Managing conflict across differences
• Diagnosing organizational issues
• Assessing, measuring and evaluating diversity interventions
• Effective facilitation of diversity issues
• Understanding the diversity issues in human resources


                                                            8
How It Works
• Experiential learning
  – Leadership coach to assist in developing your
    leadership skills
  – Real world experience through Field Practicum
  – Multi-disciplinary faculty
     • Academics
     • Practitioners

                                               9
The Executive Masters Program
– Cohort learning community
– One 3-day weekend each month for 21
  months
– 40 credit hours
– Graduation requirements (3 options):
   • Comprehensive exams
   • Action research in your organization
   • Thesis
– Program Costs
   • Under $ 24,000 (includes books, materials and
     meals)
                                                     10
Certification

– (how many weeks, is it also 3 day weekends?)
– 18 credit hours
– Program Costs
   • Under $ 16,000 (includes books, materials and meals)




                                                        11
Professional Development Series
– Courses offered (taken with Executive Masters
  students)
   •   Organizational Change
   •   Diagnosing Diversity
   •   Assessing, Measuring & Evaluating Diversity
   •   Facilitating Diversity Issues
   •   Conflict Management Across Differences


– Call 216.687.2586 to register!                     12
Where are our graduates?
• Healthcare                             • Universities
   –   Akron Children’s Hospital             –   Case Western Reserve University
   –   Cleveland Clinic                      –   Cleveland State University
   –   Summa Health System                   –   Cuyahoga Community College
   –   University Hospital                   –   Defiance College
• Banking                                    –   Hiram
   – Federal Reserve Bank of Cleveland       –   Kent State
   – Key                                     –   Ursuline
   – PNC                                     –   Victory University (formerly
                                                 Crichton College)
• Corporations
   – Alcoa                               • Non-Profits
   – Eaton                                   –   Akron Urban League
   – Parker-Hannifin                         –   Cleveland Foundation
                                             –   Hospice of the Western Reserve
                                             –   NAACP
                                                                                   13
Our graduates are:
•   Director, Professional Development      •   VP of Supplier Diversity
•   Business Process Leader                 •   Manager of Recruitment and
•   National Institute of Health                Retention
    Researcher                              •   Psychologist
•   Director of Community Services          •   Director of Financial Aid
•   Senior Business Analyst Enterprise      •   Manager – Change Management
    Risk                                    •   VP, Underwriting Manager Private
•   Associate Director of Nursing Affairs       Client Group
    and Director of Quality Assurance       •   Chief of Police
•   Attorney                                •   Executive Director
•   Vice President of Human Resources       •   Training and Enrollment Coordinator
•   Vice President for External Affairs &   •   VP & Manager; Talent Strategy &
    Chief Diversity Officer                     Leadership Development



                                                                                 14
Compare to an Executive MBA

MBA                    Executive
– Focus on business    Masters
  basics               – Focus on leadership
– Includes finance,    – Includes organizational
  marketing, and         behavior, culturally
  management science     competent
                         leadership, effective
                         change management

                                                   15

Csu dmp ppt deck final 5 120-12

  • 1.
    A Unique OrganizationalLeadership Program Developing culturally competent leaders to effect and sustain change in a complex world 1
  • 2.
    Program Options • ExecutiveMasters Program • Certification • Professional Development Series 2
  • 3.
    Why “cultural competence”? • Is change management consuming more of your time and resources? • In our global and rapidly changing world, are your employees more diverse? • Has recruitment changed, requiring more complex skills? • Can your managers deal effectively with culturally- based conflict? 3
  • 4.
    Why “cultural competence”? • Does your staff have the skills to work with a more diverse set of clients? • Do clients have expectations that your staff doesn’t understand? • Does your organizational culture align with customer needs? • Are there prospective customers you can’t reach because of cultural issues? 4
  • 5.
    If you answered,“yes” to any of those questions, you have an opportunity. • Leaders and managers who can successfully recruit and retain a diverse workforce hold a clear competitive advantage. • Cultural competence is a key factor to organizational success – Complex problems require intellectually diverse collaborative teams to tackle them. – Global markets demand cross-cultural understanding. – Four generations in the workplace succeed as they appreciate the perspective and skill set each brings to the table 5
  • 6.
    The Successful Candidate: • Minimum of 5 – 10 Years work experience • Knowledge of organizational culture and politics • Organizational leadership or potential • Supervisory/management experience • Ability to perform academic work at the Masters level 6
  • 7.
    Become a leaderwith the ability to: – Enhance your organization’s ability to function successfully across diverse cultures – Create and sustain effective organizational change 7
  • 8.
    Key Learning andSkills • Managing group dynamics • Understanding the social psychological foundation of diversity • Using organizational psychology to develop culturally competent professionals • Managing conflict across differences • Diagnosing organizational issues • Assessing, measuring and evaluating diversity interventions • Effective facilitation of diversity issues • Understanding the diversity issues in human resources 8
  • 9.
    How It Works •Experiential learning – Leadership coach to assist in developing your leadership skills – Real world experience through Field Practicum – Multi-disciplinary faculty • Academics • Practitioners 9
  • 10.
    The Executive MastersProgram – Cohort learning community – One 3-day weekend each month for 21 months – 40 credit hours – Graduation requirements (3 options): • Comprehensive exams • Action research in your organization • Thesis – Program Costs • Under $ 24,000 (includes books, materials and meals) 10
  • 11.
    Certification – (how manyweeks, is it also 3 day weekends?) – 18 credit hours – Program Costs • Under $ 16,000 (includes books, materials and meals) 11
  • 12.
    Professional Development Series –Courses offered (taken with Executive Masters students) • Organizational Change • Diagnosing Diversity • Assessing, Measuring & Evaluating Diversity • Facilitating Diversity Issues • Conflict Management Across Differences – Call 216.687.2586 to register! 12
  • 13.
    Where are ourgraduates? • Healthcare • Universities – Akron Children’s Hospital – Case Western Reserve University – Cleveland Clinic – Cleveland State University – Summa Health System – Cuyahoga Community College – University Hospital – Defiance College • Banking – Hiram – Federal Reserve Bank of Cleveland – Kent State – Key – Ursuline – PNC – Victory University (formerly Crichton College) • Corporations – Alcoa • Non-Profits – Eaton – Akron Urban League – Parker-Hannifin – Cleveland Foundation – Hospice of the Western Reserve – NAACP 13
  • 14.
    Our graduates are: • Director, Professional Development • VP of Supplier Diversity • Business Process Leader • Manager of Recruitment and • National Institute of Health Retention Researcher • Psychologist • Director of Community Services • Director of Financial Aid • Senior Business Analyst Enterprise • Manager – Change Management Risk • VP, Underwriting Manager Private • Associate Director of Nursing Affairs Client Group and Director of Quality Assurance • Chief of Police • Attorney • Executive Director • Vice President of Human Resources • Training and Enrollment Coordinator • Vice President for External Affairs & • VP & Manager; Talent Strategy & Chief Diversity Officer Leadership Development 14
  • 15.
    Compare to anExecutive MBA MBA Executive – Focus on business Masters basics – Focus on leadership – Includes finance, – Includes organizational marketing, and behavior, culturally management science competent leadership, effective change management 15