The Internet would enable new ways for service innovation and trading, as well as for analysing the resulting value networks, with an unprecedented level of scale and dynamics. Yet most related eco- nomic activities remain of a largely brittle and manual nature. Service- oriented business implementations focus on operational aspects at the cost of value creation aspects such as quality and regulatory compliance. Indeed they enforce how to carry out a certain business in a prefixed non-adaptive manner rather than capturing the semantics of a business domain in a way that would enable service systems to adapt their role in changing value propositions. In this paper we set requirements for SDL- compliant business service semantics, and propose a method for their ontological representation and governance. We demonstrate an imple- mentation of our approach in the context of service-oriented Information Governance.
Information architects need better tools for dealing with complex design problems like faceted browsing, template-driven displays, and content management systems. Site maps show a web site’s underlying structure, but render every page literally. Such views of the site are hopelessly obsolete before they reach the printer. They do not account for modern approaches to designing navigation systems. Database- and CMS-driven sites, for example, offer greater flexibility in storing and displaying content. Our deliverables must be able to keep up.
Concept models offer an alternative that better approximate the underlying structures of today’s web sites. By documenting a site’s foundation at a greater level of abstraction, concept models provide designers better insight into the user experience.
Information architects need better tools for dealing with complex design problems like faceted browsing, template-driven displays, and content management systems. Site maps show a web site’s underlying structure, but render every page literally. Such views of the site are hopelessly obsolete before they reach the printer. They do not account for modern approaches to designing navigation systems. Database- and CMS-driven sites, for example, offer greater flexibility in storing and displaying content. Our deliverables must be able to keep up.
Concept models offer an alternative that better approximate the underlying structures of today’s web sites. By documenting a site’s foundation at a greater level of abstraction, concept models provide designers better insight into the user experience.
Business Semantics for Data Governance and StewardshipPieter De Leenheer
Data quality and regulations are perpetual drivers for Data Governance and Stewardship solutions that systematically monitor the execution of data policy. And yet, there is a long road ahead to achieve Trust in Data. It is still a relatively unknown topic or comes with trauma from past failed attempts; there is no political framework with executive champions, leading to reactive rather than proactive behavior, and software support is marginal.
Data Governance and Stewardship requires automation of business semantics management at its nucleus, in order to achieve a wide adoption and confluence of Data Trust between business and IT communities in the organization.
In this lecture, we start by reviewing 'C' in ICT and reflect on the dilemma: what is the most important quality of data: truth or trust? We review the wide spectrum of business semantics. We visit the different phases of data pain as a company grows, and we map their situation on this spectrum of semantics.
Next, we introduce the principles and framework for business semantics management to support data governance and stewardship focusing on the structural (what), processual (how) and organizational (who) components. We illustrate with stories from the field.
Denodo Data Virtualization Platform: Overview (session 1 from Architect to Ar...Denodo
This is the first in a series of five webinars that look 'under the covers' of Denodo's industry leading Data Virtualization Platform. The webinar will provide an overview of the architecture and key modules of the Denodo Platform - subsequent webinars in the series will take a deeper look at some of the key modules and capabilities of the platform, including performance, scalability, security, and so on.
More information and FREE registrations to this webinar: http://goo.gl/fLi2bC
To learn more click to this link: http://go.denodo.com/a2a
Join the conversation at #Architect2Architect
Agenda:
The Denodo Platform
Platform Architecture
Key Modules
Connectors
Data Services and APIs
How to Build & Sustain a Data Governance Operating Model DATUM LLC
Learn how to execute a data governance strategy through creation of a successful business case and operating model.
Originally presented to an audience of 400+ at the Master Data Management & Data Governance Summit.
Visit www.datumstrategy.com for more!
Review existing data management maturity models to identify core set of characteristics of an effective data maturity model:
DMBOK (Data Management Book of Knowledge) from DAMA (Data Management Association)
MIKE2.0 (Method for an Integrated Knowledge Environment) Information Maturity Model (IMM)
IBM Data Governance Council Maturity Model
Enterprise Data Management Council Data Management Maturity Model
DMBOK 2.0 and other frameworks including TOGAF & COBIT - keynote from DAMA Au...Christopher Bradley
DAMA DMBoK 2.0 keynote presentation at DAMA Australia November 2013.
Overview of DMBOK, what's different in 2.0, and how the DMBOK co-exists and successfully interoperates with other frameworks such as TOGAF and COBIT
Updated with revised DMBoK 2 release date
chris.bradley@dmadvisors.co.uk
Semantics to energize the full Services Spectrum: Ontological approach to be...Amit Sheth
Amit Sheth's Talk at the inauguration invitational event for Research School on Services-Oriented Systems Engineering, Hasso-Plattner-Institute, Potsdam, Germany, June 22, 2006.
Metrics-Based Process Mapping: What, When & HowTKMG, Inc.
Recorded webinar: http://slidesha.re/KRisHj
Subscribe: http://www.ksmartin.com/subscribe
To purchase the book: http://bit.ly/MBPMbk
Metrics-Based Process Mapping (MBPM) is a powerful tactical-level tool for identifying waste in office, service, and knowledge work environments, building consensus for change, standardizing work, and quantifying improvement.
In this webinar, you'll learn how MBPMs differ from value stream maps and learn the step-by-step approach for creating current and future state maps.
You'll also be introduced to Karen Martin & Mike Osterling's new edition of Metrics-Based Process Mapping, which features an extensive Excel tool for measuring, sharing, and archiving improved processes.
An Overview of Dow Jones' Use of Semantic TechnologiesChristine Connors
Slides from a brief talk given at the semweb meetup in Cambridge, MA on October 14, 2008. An overview of how semantic technologies/solutions are used at Dow Jones.
Business Semantics for Data Governance and StewardshipPieter De Leenheer
Data quality and regulations are perpetual drivers for Data Governance and Stewardship solutions that systematically monitor the execution of data policy. And yet, there is a long road ahead to achieve Trust in Data. It is still a relatively unknown topic or comes with trauma from past failed attempts; there is no political framework with executive champions, leading to reactive rather than proactive behavior, and software support is marginal.
Data Governance and Stewardship requires automation of business semantics management at its nucleus, in order to achieve a wide adoption and confluence of Data Trust between business and IT communities in the organization.
In this lecture, we start by reviewing 'C' in ICT and reflect on the dilemma: what is the most important quality of data: truth or trust? We review the wide spectrum of business semantics. We visit the different phases of data pain as a company grows, and we map their situation on this spectrum of semantics.
Next, we introduce the principles and framework for business semantics management to support data governance and stewardship focusing on the structural (what), processual (how) and organizational (who) components. We illustrate with stories from the field.
Denodo Data Virtualization Platform: Overview (session 1 from Architect to Ar...Denodo
This is the first in a series of five webinars that look 'under the covers' of Denodo's industry leading Data Virtualization Platform. The webinar will provide an overview of the architecture and key modules of the Denodo Platform - subsequent webinars in the series will take a deeper look at some of the key modules and capabilities of the platform, including performance, scalability, security, and so on.
More information and FREE registrations to this webinar: http://goo.gl/fLi2bC
To learn more click to this link: http://go.denodo.com/a2a
Join the conversation at #Architect2Architect
Agenda:
The Denodo Platform
Platform Architecture
Key Modules
Connectors
Data Services and APIs
How to Build & Sustain a Data Governance Operating Model DATUM LLC
Learn how to execute a data governance strategy through creation of a successful business case and operating model.
Originally presented to an audience of 400+ at the Master Data Management & Data Governance Summit.
Visit www.datumstrategy.com for more!
Review existing data management maturity models to identify core set of characteristics of an effective data maturity model:
DMBOK (Data Management Book of Knowledge) from DAMA (Data Management Association)
MIKE2.0 (Method for an Integrated Knowledge Environment) Information Maturity Model (IMM)
IBM Data Governance Council Maturity Model
Enterprise Data Management Council Data Management Maturity Model
DMBOK 2.0 and other frameworks including TOGAF & COBIT - keynote from DAMA Au...Christopher Bradley
DAMA DMBoK 2.0 keynote presentation at DAMA Australia November 2013.
Overview of DMBOK, what's different in 2.0, and how the DMBOK co-exists and successfully interoperates with other frameworks such as TOGAF and COBIT
Updated with revised DMBoK 2 release date
chris.bradley@dmadvisors.co.uk
Semantics to energize the full Services Spectrum: Ontological approach to be...Amit Sheth
Amit Sheth's Talk at the inauguration invitational event for Research School on Services-Oriented Systems Engineering, Hasso-Plattner-Institute, Potsdam, Germany, June 22, 2006.
Metrics-Based Process Mapping: What, When & HowTKMG, Inc.
Recorded webinar: http://slidesha.re/KRisHj
Subscribe: http://www.ksmartin.com/subscribe
To purchase the book: http://bit.ly/MBPMbk
Metrics-Based Process Mapping (MBPM) is a powerful tactical-level tool for identifying waste in office, service, and knowledge work environments, building consensus for change, standardizing work, and quantifying improvement.
In this webinar, you'll learn how MBPMs differ from value stream maps and learn the step-by-step approach for creating current and future state maps.
You'll also be introduced to Karen Martin & Mike Osterling's new edition of Metrics-Based Process Mapping, which features an extensive Excel tool for measuring, sharing, and archiving improved processes.
An Overview of Dow Jones' Use of Semantic TechnologiesChristine Connors
Slides from a brief talk given at the semweb meetup in Cambridge, MA on October 14, 2008. An overview of how semantic technologies/solutions are used at Dow Jones.
Roadmap to omnichannel customer excellenceEnrico Pruis
This is the age of the customer. How can we change our organisations in such a way that we can adapt to the omnichannel behaviour of generation Y. Tieto helps you to bridge the gap between McKinsey's integrated retail theory and a real transformation to all levels of your organisation. The consumer of today is omnichannel. We can help you becoming omnichannel customer excellent.
MIT ICIQ 2017 Keynote: Data Governance and Data Capitalization in the Big Dat...Pieter De Leenheer
We live in the age of abundant data. Through technology, more data is available, and the processing of that data easier and cheaper than ever before. But to realize the true value of this wealth of data, data leaders must rethink our assumptions, processes, and approaches to managing, governing, and stewarding that data. And to succeed, they must deliver credible, coherent, and trustworthy data into the hands of everyone who can use it.
The Data Driven University - Automating Data Governance and Stewardship in Au...Pieter De Leenheer
Data Governance and Stewardship requires automation of business semantics management at its nucleus, in order to achieve data trust between business and IT communities in the organization. University divisions operate highly autonomously and decentralized, and are often geographically distributed. Hence, they benefit more from an collaborative and agile approach to Data Governance and Stewardship approach that adapts to its nature.
In this lecture, we start by reviewing 'C' in ICT and reflect on the dilemma: what is the most important quality of data being shared: truth or trust? We review the wide spectrum of business semantics. We visit the different phases of growing data pain as an organization expands, and we map each phase on this spectrum of semantics.
Next, we introduce our principles and framework for business semantics management to support Data Governance and Stewardship focusing on the structural (what), processual (how) and organizational (who) components. We illustrate with use cases from Stanford University, George Washington University and Public Science and Innovation Administrations.
Data Stewardship and Governance: how to reach global adoption and systematic ...Pieter De Leenheer
Data quality and regulations are perpetual drivers for Data Governance solutions that systematically monitor the execution of data policy. And yet, there is along road ahead to achieve Data Governance: the term is still relatively unknown, there is no political forum in the form of a Data Governance Council, and software support is moderate. Time for change ! Data Governance requires automation on the one hand and a wide adoption of business to ICT on the other.
In this lecture, we set out the basic principles to successful develop Data Governance. By way of example, we show how to translate this in Collibra's Data Governance Center. We pay particular attention to identifying and modelling data policies and rules, and to empowering them on the basis of data stewardship and configurable workflows across silos and functions in the organization. The example is drawn from the Flanders Research Information Space, where data quality is critical to drive and boost pan-European Research policy.
Open Standards for the Semantic Web: XML / RDF(S) / OWL / SOAPPieter De Leenheer
This lecture elaborates on RDF, RDFS, and SOAP starting from a short recap of XML, and the history of the W3C and the development of "open standard recommendations". We also compare RDF triples with DOGMA lexons. We finalise by listing shortcomings of RDFS regarding semantics, and give short overview of the history of OWL as one answer to this. A full elaboration on OWL and description logic is for another lecture.
Open Standards for the Semantic Web: XML / RDF(S) / OWL / SOAP
Business Service Semantics: Ontological Representation & Governance of Business Semantics in Compliant Service Networks
1. Business Service Semantics
Ontological Representation & Governance of Business Semantics in
Compliant Service Networks
Pieter De Leenheer, Jorge Cardoso, Carlos Pedrinaci
Thursday 7 February 13
2. Overview
• Analyse problems with conceptual (software / business) service modelling
• Set ontological and governance requirements for Business Service Semantics
• Proposal for an SDL-compliant upper model
• Application of the ontology in Flanders Research Information Space
• Implementation in Collibra Data Governance Center product
Thursday 7 February 13
3. The Problem of Service-oriented Architecture (SOA)
• believed to be core enabling technology, however no large-scale adoption for our service economy
• a componential approach inspired by product innovation: “bill of materials” and “urban architecture”
➡ clever idea but with lack of appreciation of inherent traits of service co-production: variety, intangibility, and
coopetition
• biased by the enterprise-centric vision, hence electronic business implementations:
• rely on hierarchy of functional components, i.e.: Web services for exchange of data and functionality
• enforce how to execute a certain business operation in a fixed pre-defined manner: time dependency and
control flow
➡ good for automating EXECUTION but not for TRADING or INNOVATION
➡ ignores aspects related to the exchange of value: e.g., strategy, proposition, roles, resourcing, pricing, quality
and (regulatory) compliance
• complement SOA with value abstraction level: declare knowledge about what the business domain constitutes in
terms of assets and relationships that allows to reactively adapt its role in changing value propositions.
• Service-dominant marketing logic: ontological analysis of “service” as a perdurant (“action”), rather than an endurant
(“object”)....
Norman & Ramirez (1993): “the key strategic task is the reconfiguration of roles and relationships
among this constellation of actors in order to mobilise the creation of value in new forms and by
new players.”
Thursday 7 February 13
4. The Problem with Business Modelling / Service
Network Approaches
Razo-Zapata, I.; De Leenheer, P.; Gordijn, J.; Akkermans, H. (2012) Service
Network Approaches. In Barros, A.; Oberle, D. Handbook of Service Description:
USDL and its Methods, Springer, pp. 45-74
Wiki- (Becker,
decentralised relationship-driven organisation
nomics Value 2009)
• dotted circles: (Tapscott,
2008)
Networks
(Allee,
e3service
(de
2002) Kinderen,
Servigu-
• process-based ration
(Baida,
2009) SNN
(Bitsaki,
2008)
Network-centric:
2006)
• planning problem
e3value
Digital (Gordijn,
METEOR
Capital 2002) -S (2005)
• solid circles:
(Tapscott,
2000)
Service u- Ontomat
Architectu-
• value-based
Service (Agarwal,
res (Booth,
(Lee, 2004)
2004)
REA 2011)
(McCarthy, Dynami-
• design problem 1982) (Razo-
Zapata,
CoS (Da
Silva,
BUSITAL 2011)
2011)
➡ slow tendency towards
decentralised and automated (Gordijn et
hierarchical process-driven organisation
al., (Traverso
CPC
HICCS, , 2004)
approaches (Letia,
2008)
2011)
➡ contamination of process-thinking
Enterprise-centric:
in network-centric approaches (Kohl-
born,
(Razo-
Zapata et
al.,
2010) GVP BUSITAL,
➡ tacit business semantics (Zlatev,
2007)
2010)
➡ no governance O-WSP VBC
(Omela- (Nakamu
Value BMO
➡ Service Network Approaches Chain
(Porter,
(Oster-
walder,
yenko,
2006)
ra, 2006 )
lonely at the top? 1985) 2004)
ICT support: None Design Analysis Bundling Matching Composition Dynamic
Composition
Thursday 7 February 13
5. Service Value Networks Perspective
An Service Value Network is a complex system of peers that establish the necessary relationships
to collectively produce (hence co-produce) value (in terms of a real-world service) for their
environment (Razo-Zapata, De Leenheer, & Gordijn, 2011).
• service co- production, i.e. ”bundling”
• in function of well-articulated needs => a service is a function f : Needs -> SVNs
• reflects an acceptable trade-off between
• value proposition (to maximize short-term profit) and
• market accuracy (to minimize consumer sacrifice)
• evaluating other value aspects (quality and compliance) requires “business service domain” semantics that:
• provide intended - natural - interpretation of the “real world”: divergence/convergence
• makes common sense, hence is declarative and grounded in upper SDL ontology
• are agreed and shared by the right arrangement of roles and responsibilities (i.e., governance)
Business Semantics Management
Thursday 7 February 13
6. SDL-Compliant Upper-level Model
Resource
• inspired by Poels, FRISCO, Maglio
Operant Operand
controlled by /
Resource Resource governance
governance
controlling
execution
Service acted upon by / acting upon
Competency
System
Operand
Resource
part of / guarded by / guarding
having part "Operant In Action" Circumstance
Action
acting in / acted upon by
Organisation Individual Operant
Resource part of /
having part
Actor
role of / playing role of Elementary Composite
Action Action
integrating / integrated by
value creation
Service requiting
Service
System / requited by
providing / provided by
Thursday 7 February 13
7. Flanders Research Information Space
http://www.researchportal.be/
• Boost innovation through
• aggregating data and make it
publicly available
• 19683 projects
• 1976 organisations
• 13982 researchers
• ...
• multiple parties deliver
• Enterprise Info. Mgt.
• SOA (Attira)
• Business Semantics (EuroCRIS,
Collibra)
• Business Artefacts (IBM Research,
Collibra)
• CERIF standard
• Linked Data Approaches
Thursday 7 February 13
9. FRIS Ontology Instantiation
Service
System
Organisation
Semantic Speech
Community Individual:
Community
"FRIS" having part / part of "VUB" having part / part of "John"
"Individual in Service"
providing / provided by
controlling / controlling / acting in /
controlled by controlled by acted upon by
expressed by / expressing
Service:
Concept Vocabulary playing role of /
"Project" "Define Project
"Project" role of
Vocabulary"
Actor:
acted upon by / acting upon "Business
Steward"
Operand
Resource Circumstance:
"Define Proposal
providing / provided by guarded by / guarding Vocabulary Ended"
Thursday 7 February 13
11. Further Reading
• SDL-compliant upper-level model highlighting extension points for
• value creation: Razo-Zapata, I.; De Leenheer, P.; Gordijn, J.; Akkermans, H. (2012) Fuzzy Verification of Service
Value Networks. In Proc. of the International Conference on Advanced Information Systems Engineering (CAiSE
2012), Springer LNCS 7328, pp. 95-110
• execution: Limonad, L.; De Leenheer, P.; Linehan, M.; Hull, R.; Vaculín, R. (2012) Ontology of Dynamic Entities. In
Proc. of 31st International Conference on Conceptual Modeling (ER 2012), LNCS, Springer
• more on FRIS: Debruyne, C.; De Leenheer, P. (2012) Insights in Business Semantics Management: Case Studies
drawn from the Flemish Public Administration. In Aufaure, M.-A.; Zimanyí, E. (eds.) Handbook for the Second
European Business Intelligence Summer School (eBISS 2012), LNBIP, Springer
• can we automatically reconfigure Actor role played by Operant that acts in a Services in response to quality or
compliance issues ?
• De Leenheer, P. and Debruyne, C. (2009) Towards Social Performance Indicators for Community-based Ontology
Evolution. In Proc. of ISWC Workshop on Collaborative Construction, Management and Linking of Structured
Knowledge (CK2009)
Thursday 7 February 13