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2013 Europe Digital Future in Focus

The report analyzes key digital trends from 2012 and forecasts their implications for the upcoming year, highlighting the rise of multi-platform content consumption as consumers increasingly use various devices such as computers, smartphones, and tablets. It notes significant shifts in European online behaviors, including increased engagement with news sites, higher mobile commerce activity, and growth in online video viewership. The report also indicates a rapidly fragmenting media landscape, emphasizing the need for businesses to adapt to changing consumer habits and device usage.

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Key Insights from 2012 and What They Mean for the Coming Year © comScore, Inc. Proprietary. March 2013 1
Introduction #FutureinFocus Executive Summary To help businesses navigate this changing digital 2012 has been an exciting year for digital as landscape, comScore has created this report, that consumers become more platform agnostic in the provides an analysis of the latest trends from 2012 way they consume content - shifting between what they will mean for the year ahead. The report computers, tablets, smartphones as well as gaming also includes individual scorecards, which shows the platforms and emerging devices. top 20 sites + the leading local news/information, Key media events in Europe such as the 2012 retail and banking sites for all 18 European countries Olympics, have further illustrated the speed at measured by comScore. which the online media landscape is fragmenting. We have entered the dawn of a ‘Brave New Digital World’ where multi-platform media consumption is becoming the norm. FOR FURTHER INFORMATION, PLEASE CONTACT: Berit Block | Cathy McCarthy | Ayaan Mohamud worldpress@comscore.com © comScore, Inc. Proprietary. 2
Key Takeaways Brits are most engaged internet users Europeans spend more time consuming news Europeans spend an average of nearly 27 hours News and information sites capture a large proportion online per month. Out of the 18 EU markets of the EU online audience with nearly 8 in 10 internet analysed, UK consumers spent the most time users accessing one of these sites in December online, whilst Belgium achieved the strongest 2012. Time spent also increased by 10 percent, growth as users spent an additional 2 hours online presenting a fertile ground for advertisers. versus last year. E- and M-Commerce make an impact European media landscape is fragmenting 3 out of the top 5 fastest growing content categories The adoption of internet enabled devices is viewed in Europe on the web are retail focused. contributing to a more fragmented digital media Over 14 percent of smartphone users purchased landscape. The proportion of page views occurring goods or services via their device. on a smartphone or tablet varies across EU countries but is highest in UK, Ireland and Russia. Dutch keen on online banking In the Netherlands, 66 percent of internet users Online video continues to grow accessed an online banking site in December 2012, The online video audience in the EU5 grew 5 compared to only 18.8 percent in Switzerland. The percent in the past year, whilst the audience for European average lies at 39.9 percent which has video viewing on a mobile grew 162 percent. grown by 3.2 percent compared to December 2011 Google’s YouTube is still the top video property across the 7 EU markets measured in Europe © comScore, Inc. Proprietary. 3
Content Global Overview 5 European Online Landscape 9 European Mobile Landscape 15 European Digital Audience Behaviour 24 Online Video 35 Search 39 Digital Advertising 43 Spotlights and Scorecards 50 •  News/Information 52 •  Retail 54 •  Banking 57 Scorecards 59 Conclusion 78 Tweetable Highlights 82 Methodology 83 About comScore 87 Contact Us 88 © comScore, Inc. Proprietary. 4
#FutureinFocus GLOBAL OVERVIEW © comScore, Inc. Proprietary.
Distribution of Worldwide Internet Audience The US is no Longer the Centre of the Online Universe 34% Latin Outside US Middle America East - Africa 8% 9% Asia North Pacific America 42% 87% 14% Outside US Europe 66% 27% 13% 1996 2012 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Worldwide 15+, 6
Time Spent and Growth Across Regions US Users Spent Most Time, Whilst Asia Pacific Outgrows Rest of the World 42.8 Global Average: Hours per Visitor 24.7 Hours a Month 26.9 22.7 18.9 18.2 North America Europe Latin America Asia Pacific Middle East - Africa +7% 637 596 Unique Visitors (MM) +7% 382 408 +2% +6% +1% Dec-11 211 215 127 135 129 131 Dec-12 Asia Pacific Europe Middle East - North America Latin America Africa © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Worldwide 15+, 7
The Largest Regions in Comparison Age Breakdown for European and Asian Internet Audience Persons: 15-24 Persons: 25-34 Persons: 35-44 Persons: 45-54 Persons: 55+ 9% 16% 22% 12% 28% 17% Europe Asia Pacific 22% 24% 21% 29% © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe and Asia Pacific 15+, 8
#FutureinFocus EUROPEAN ONLINE LANDSCAPE © comScore, Inc. Proprietary.
European Online Population on the Up 408.3 Million Europeans Surfed the Web via a Home or Work Computer +7% 408,248 51% 49% Growth Over 1 Year 381,546 Total Unique Visitors (000) © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 10
Online Audience Across European Countries 15% of Europe’s 408 Million Internet Users are in Russia Growth over the +15% Year Internet Audiences in Italy and Russia grow the fastest – +3% 17% and 15% respectively Total Unique Visitors (000) 0% +5% +17% +2% +4% +6% 0% +3% +5% +4% +6% +10% +2% +2% +2% +10% 61,345 52,448 43,021 39,357 28,722 23,917 22,410 19,350 12,006 6,404 6,371 5,034 5,027 4,743 3,772 3,476 3,336 2,598 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 11
Europe’s Youngest (15 – 34) and Oldest (45+) Internet Audiences Nearly 70% of Turkish Internet Audience Under 35 Years Old Age: 15-24 Age: 25-34 Age: 35-44 Age: 45-54 Age: 55+ Turkey 37.3% 31.3% 19.3% 8.6% 3.6% Germany 16.1% 17.9% 19.1% 22.8% 24.2% © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Turkey and Germany 15+ 12
Engagement Across EU Audiences Nearly 27 Hours Online is the Average per Person in Europe United Kingdom 37.3 Turkey 31.0 Netherlands 30.6 Poland 29.3 Finland 27.8 France 27.7 Average Hours per Visitor Europe 26.9 Russian Federation 26.1 Norway 24.9 Germany 24.6 Spain 23.8 Belgium saw the strongest Belgium 22.4 growth of time spent per Sweden 22.0 visitor across Europe. Users spent an additional Portugal 20.6 2 hours online compared Denmark 20.6 to a year ago. Ireland 19.5 Italy 18.5 Switzerland 16.6 Austria 14.4 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 13
Under 35 Year Olds Accrue Nearly 50% of Time Spent Online in Europe Composition of Minutes per Age Group Varies Across EU5 Countries Europe 24.2 20.6 17.5 14.7 France 17.6 20.2 19.2 27.9 % of Total Minutes Germany 19.3 19.3 24.3 21.4 Italy 21.2 23.5 19.4 15.1 Spain 24.9 25.4 19.1 14.3 UK 22.8 20.2 19.4 17.6 Persons: 15-24 Persons: 25-34 Persons: 35-44 Persons: 45-54 Persons: 55+ © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 14
#FutureinFocus EUROPEAN MOBILE LANDSCAPE © comScore, Inc. Proprietary.
Mobile Audience in EU5 Crosses 240 Million Mark EU5 241,000 Germany 61,000 United Kingdom 49,500 Italy 48,000 241 Million France 47,500 Spain 35,000 Total Mobile Audience (000) © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5, 13+ 16
A Third of EU5 Mobile Users Are Under 35 Years Old Italy has Oldest Mobile Users with 50% over 45 Years of Age 30.0 31.2 28.8 31.5 28.1 30.1 17.6 17.3 18.5 16.6 21.4 18.9 18.1 16.7 21.3 16.7 17.4 19.7 16.5 16.9 16.4 15.8 18.2 15.1 10.4 11.4 10.2 11.8 8.9 9.2 6.6 7.7 6.4 5.9 5.5 7.2 EU5 France Germany Italy Spain United Kingdom Persons: 13-17 Persons: 18-24 Persons: 25-34 Persons: 35-44 Persons: 45-54 Persons: 55+ © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5, 13+ 17
Profile: EU5 Mobile and Smartphone Audience Typical Smartphone Owner: Male Between 25 - 44 Years Old Total EU5 Mobile Audience: 241 million Total EU5 Smartphone Audience: 136.2 million Age Composition of Age Composition of Mobile Audience Smartphone Audience 49% of EU5 53% of EU5 mobile audience smartphone are male audience are male 13-17 13-17 7% 55+ 8% 18-24 55+ 10% 20% 18-24 30% 14% 25-34 16% 45-54 17% 25-34 21% 45-54 19% 35-44 18% 35-44 20% © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 18
Smartphone Penetration in EU5 at 57% Spain’s Mobile Audience Shows Highest Adoption of Smartphones December 2012 was the first month all European countries crossed the 50% 64% mark for smartphone 51% penetration. 53% 57% 53% EU5 Average 66% © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5, 13+ 19
The Who is Who of the EU5 Smartphone Market Leading Smartphone Handset Manufacturers and Platforms Top 5 Smartphone Handset Manufacturers (OEM) Top 5 Smartphone Operating System (OS) 15% 5% 3% Google Samsung 7% 32% Apple Apple 7% Nokia 15% Symbian 50% 9% HTC RIM RIM Microsoft 16% 21% 20% Other Other © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5, 13+ 20
In December 2012, 75% of Newly Acquired Devices were Smartphones EU5 smartphone penetration is at 57%, but 75% of phones acquired in December were smartphones 75% 66% Dec-11 Dec-12 © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 21
Tablets Are Here to Stay 25,000 +94% Smartphone Users (000) with Tablet 20,000 Over 23 million people in the EU5 15,000 countries had a smartphone as well as a tablet in December 2012 10,000 5,000 0 Source: comScore MobiLens, 3 month average ending December 2011 - 3 month average ending © comScore, Inc. Proprietary. December 2012, EU5 13+ 22
Device Share of Page Views Across Countries in Europe Nearly 1/3 of UK Page Views are from Mobiles and Tablets 65% 70% 75% 80% 85% 90% 95% 100% United Kingdom 68.1% 24.0% 6.8% Ireland 71.4% 21.8% 5.6% Russian Federation 74.8% 21.7% 3.4% Norway 86.4% 7.3% 6.2% Netherlands 86.5% 5.2% 8.1% Switzerland 86.6% 7.9% 5.2% Finland 87.6% 7.9% 4.3% Austria 88.5% 7.9% 3.5% Sweden 89.0% 7.2% 3.7% Denmark 89.3% 5.8% 4.7% Italy 89.6% 6.7% 3.5% Germany 90.2% 5.6% 3.3% Spain 91.0% 6.2% 2.3% Belgium 91.9% 3.4% 4.3% France 92.3% 4.6% 2.6% Portugal 94.0% 3.8% 2.1% Poland 95.7% 3.2% 1.0% Turkey 96.2% 2.3% 1.5% PC Mobile Tablet Other © comScore, Inc. Proprietary. Source: comScore Device Essentials, December 2012, Europe – Share of browser based page views 23
#FutureinFocus EUROPEAN DIGITAL AUDIENCE BEHAVIOUR © comScore, Inc. Proprietary.
Social Media Captures Most PC Screen Time in Europe Entertainment Category Overtakes Portals to Capture 3rd Spot 200,000 6.7 hours per person per month on Social 180,000 Media sites (social networks + blogs) 160,000 140,000 120,000 100,000 The average UK internet user spent 6.5 hours on 80,000 social media sites during December 2012 60,000 40,000 20,000 0 Social Media Services Entertainment Portals Games © comScore, Inc. Proprietary. Source: comScore MMX, December 2010 - December 2012, Europe 15+ 25
Job Search is Fastest Growing Web Category in Europe 3 out of Top 5 Categories are Retail Subcategories Year over Year Growth 6,725 Job Search +28% 8,738 36,524 Retail - Food +28% 47,095 Total Unique Visitors (000) 19,246 Retail - Health Care +27% 24,496 4,465 Taxes +26% 5,666 27,038 Retail - Toys +25% 32,503 Dec-11 Dec-12 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011 - December 2012, Europe 15+ 26
Top Web Properties 3 Retail Sites Amongst European Top 10 The top 20 for France and 375,260 Spain are published on www.comscoredatamine.com around the 20th of every month 275,882 262,950 183,718 165,106 146,366 123,524 117,834 97,511 90,490 88,290 87,723 56,472 21,723 26,952 18,193 15,939 9,780 11,051 11,773 Total Unique Visitors (000) Average Daily Visitors (000) © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 27
What do Europeans Use Their Mobile Phone for? Nearly 60% of EU5 Mobile Audience Uses Mobile Media 100% 11.5% 8.2% 90% 80% 32.5% % Total Mobile Audience 70% 42.1% The number of Mobile Media users has 60% grown 30% since December 2011. 50% 40% 30% 20% 10% 0% December 2011 December 2012 Just Voice SMS (and not mobile media) Mobile Media Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ Mobile Media User = Used browser, application, native email, stream or download music and broadcast or on-demand © comScore, Inc. Proprietary. video (does not include SMS) 28
Most Popular Internet Activities Amongst European Smartphone Users Used Email (Personal Use) 80,943 Accessed Weather 71,045 Accessed Social Networking Site 70,589 or Blog INSTANT MESSAGING Used Major Instant Messaging ONLINE RETAIL 69,321 Service BANK ACCOUNTS Accessed Search 60,687 PHOTO / VIDEO SHARING Accessed News 56,573 Accessed Maps 51,076 AUCTION SITES Accessed Sports Information 43,750 Used Email (Work) 40,689 Accessed Personal Photo or 38,370 Video Sharing Total Smartphone Audience (000) © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 29
MULTIPLE DEVICE USAGE © comScore, Inc. Proprietary. 30
Device Share of Page Views in Europe 20 Percent of Page Views now from Mobiles and Tablets Rise of connected devices - a fifth of page views in Europe are from mobiles and tablets Mobile Non- 14.9% Computer computer 80.0% 20.0% Tablet 4.4% Other 0.7% © comScore, Inc. Proprietary. Source: comScore Device Essentials, January 2013, Europe – Share of browser based page views 31
Device Preferences Throughout the Day in Europe Most Weekend Tablet Usage Peaks at 9pm Tablets popular at night PCs during Share of Device Page Traffic on a Typical Weekend Mobiles the day peak late © comScore, Inc. Proprietary. Source: comScore Device Essentials, Sunday, 17th February 2013, Europe 32
UK Example: Newspapers Extend Reach via Video and Mobile The Sun Extends Reach by Nearly 17% when Accounting for Mobile Incremental Accounting for these incremental audiences, Audience (%) media companies are able to demonstrate via Mobile significantly wider scale to advertisers. Learn +11% more about MMX MP (Beta): 13,392 www.comscore.com/MMX_Multi-Platform 12,064 11,274 +9.5% 10,295 9,650 +9.3% 8,831 5,034 +10.7% 4,546 4,748 +16.9% 4,061 2,560 1,588 1,216 1,039 702 Mail Online The Guardian Telegraph Media Independent.co.uk The Sun Online Group Total Digital Population (000) PC (Web and Video) Unique Visitors/ Viewers (000) Mobile Browsing Unique Visitors/ Viewers (000) © comScore, Inc. Proprietary. Source: comScore MMX Multi-Platform BETA, December 2012, UK 6+ 33
UK Example: Online Video Enables Publishers to Reach Additional Audiences Sites with Highest Share of Video Viewers Compared to Total Digital Audience (Among Top 100) Vimeo +52% Perform Sports +40% AOL, Inc. +16% Dailymotion.com +14% Adobe Sites +13% Amazon Sites +11% Turner Digital +10% Disney Online +7% Sky Sites +5% Demand Media +5% PC-Based Unique Visitors (000) Exclusive Video Unique Visitors (000) © comScore, Inc. Proprietary. Source: comScore MMX Multi-Platform BETA, December 2012, UK 6+ 34
#FutureinFocus ONLINE VIDEO © comScore, Inc. Proprietary.
Mobile Video Shows Tremendous Growth in EU5 in One Year 158.9 Million Online Video Viewers vs. 48.1 Million Mobile Video Users Online Video Growth on PC 5% 160,000 155,000 150,000 145,000 Total Unique Viewers (000) 140,000 Dec Dec 2011 2012 Mobile Video Growth 60,000 162% 50,000 40,000 30,000 20,000 10,000 Total Unique Viewers (000) 0 Dec Dec 2011 2012 Source: comScore Video Metrix, December 2012, EU5 15+ © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 36
Google’s YouTube Still King of Online Video Total   Top  3  Video  Sites  in  Russia %  Growth    Videos   Minutes   Unique   Source:  comScore  Video  Metrix,   vs  Year   per   per   Total   Viewers   Top  3  Video  Sites  in  Germany %  Growth    Videos   Minutes   Dec-­‐12 Ago Viewer   Viewer Unique   (000) Source:  comScore  Video  Metrix,   vs  Year   per   per          Total  Internet:    Persons:  15+   55,591 17 186.2 1,359 Viewers   Dec-­‐12 Ago Viewer   Viewer        Google  Sites 50,364 58 64.8 289 (000)        Total  Internet:    Persons:  15+   44,472 3 181.9 1,299        Mail.ru  Group 36,331 36 18.7 55        Google  Sites 38,370 8 97.4 459        Gazprom  Media 18,814 25 5.5 7        Facebook.com 13,705 60 9.7 21        ProSiebenSat1  Sites 9,026 -­‐20 7.4 14 Total   Top  3  Video  Sites  in  Spain %  Growth    Videos   Minutes   Unique   Source:  comScore  Video  Metrix,   vs  Year   per   per   Viewers   Total   Dec-­‐12 Ago Viewer   Viewer Top  3  Video  Sites  in  France %  Growth    Videos   Minutes   (000) Unique          Total  Internet:    Persons:  15+   19,394 1 206.2 989 Source:  comScore  Video  Metrix,   vs  Year   per   per   Viewers          Google  Sites 16,630 -­‐15 67.1 461 Dec-­‐12 Ago Viewer   Viewer (000)        VEVO 9,338 2 10.7 31        Total  Internet:    Persons:  15+   37,646 1 195.8 1,094        Viacom  Digital 5,249 7 5.6 16        Google  Sites 31,921 -­‐5 69.1 412        Dailymotion.com 17,698 1 20.7 79 Total          VEVO 14,333 22 10.4 28 Top  3  Video  Sites  in  Turkey %  Growth    Videos   Minutes   Unique   Source:  comScore  Video  Metrix,   vs  Year   per   per   Viewers   Dec-­‐12 Ago Viewer   Viewer (000) Total   Top  3  Video  Sites  in  Italy %  Growth    Videos   Minutes          Total  Internet:    Persons:  15+   21,810 1 239.6 1,389 Unique   Source:  comScore  Video  Metrix,   vs  Year   per   per          Google  Sites 19,949 0 164.3 483 Viewers   Dec-­‐12 Ago Viewer   Viewer        Facebook.com 15,436 -­‐7 21.6 103 (000)        Nokta.com  Medya 9,890 -­‐22 11.2 42        Total  Internet:    Persons:  15+   23,857 13 186.0 1,208        Google  Sites 20,840 -­‐1 105.7 380 Total          VEVO 10,079 6 12.6 35 Top  3  Video  Sites  in  UK %  Growth    Videos   Minutes   Unique          Facebook.com 7,942 0 5.7 12 Source:  comScore  Video  Metrix,   vs  Year   per   per   Viewers   Source: comScore Video Metrix, December 2012, 15+ Dec-­‐12 Ago Viewer   Viewer Please note Video Metrix reports on both ad and content videos (000)        Total  Internet:    Persons:  15+   33,504 8 303.4 1,870        Google  Sites 29,522 4 122.6 519        Facebook.com 12,963 72 9.6 19 © comScore, Inc. Proprietary. 37        VEVO 10,985 1 14.6 43
Newspapers: Monetising Video Content % Ads of Total Videos: Advertising is one of the most 28.8% important revenue streams for publishers. Get the insights to redesign your pages or create more effective ad packages, in real time. www.comScore.com/Monetization Total Videos (000) % Ads of Total Videos: 30.7% % Ads of Total Videos: 23.6% % Ads of % Ads of % Ads of Total Videos: Total Videos: Total Videos: 16.6% 47.2% 8.2% News/Information - The Guardian Mail Online Telegraph Media The Sun Online The New York Newspapers Group Times Brand © comScore, Inc. Proprietary. Source: comScore Video Metrix, December 2012, UK 6+ 38
#FutureinFocus SEARCH © comScore, Inc. Proprietary.
Turkey Leads The Way With Most Searches per Searcher in Europe UK Internet Users Searched 161 Times on Average During December 242.7 195.4 Searches per Searcher 160.8 149.5 138.4 138.8 133.6 131.0 127.3 125.9 124.0 118.2 118.2 117.4 115.5 105.5 103.8 93.4 89.6 © comScore, Inc. Proprietary. Source: comScore, qSearch, December 2012, Europe 15+ 40
Google Captures 86% of the EU Search Engine Market 2% 1% 10% 1% Google Search Share of Searches Yandex Web Search Mail.Ru - Search Bing Ask Network 86% © comScore, Inc. Proprietary. Source: comScore, qSearch, December 2012, Europe 15+ 41
Europeans Search on Facebook, eBay and Amazon, Not Just Search Engines like Google and Yandex Searches per Searcher Google Sites 388,519 115.0 Facebook.com 89,853 4.4 eBay 88,159 24.9 Amazon Sites 74,003 9.8 Yandex Sites 69,365 66.9 Microsoft Sites 63,042 10.3 Ask Network 60,239 5.6 Mail.ru Group 46,680 23.7 Wikimedia 3.5 40,277 Foundation Sites Yahoo! Sites 31,043 11.8 Unique Searchers (000) © comScore, Inc. Proprietary. Source: comScore, qSearch, December 2012, Europe 15+ 42
#FutureinFocus DIGITAL ADVERTISING © comScore, Inc. Proprietary.
Understanding Campaign Effectiveness To better understand the quality of ad delivery today and to start an informed discussion across markets, comScore conducted vCE charter studies around the globe to measure impressions delivered across a Europe 2012 variety of dimensions, such as ads delivered in-view, in the right geography, in a brand safe environment and absent of non-human traffic. Following is a summary of the European highlights. © comScore, Inc. Proprietary. 44
European Charter Study Highlights 23 campaigns 14 advertisers The EU study involved major brand advertisers in 8 markets to understand ad 1.4 billion impressions visibility, demo targeting and brand safety 237,000 sites © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 45
EU Study Findings: Over One-third of Ad Impressions Were Never In-view, a Higher Percentage Than in US Study US EU IN-VIEW RATE 69% 63% AVERAGE AVERAGE In-view is defined as an ad impression with at least 50% of the ad’s pixels visible for one second or more © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 46
EU Study Findings: Ad Visibility Differs Depending on Size of Site Percent of Ads Served In-view within a Given Site Category 67% 66% 66% 59% Top 50 Sites Top 100 Sites Top 500 Sites The Long Tail (Remaining 501+ Sites) © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 47
EU Study Findings: In-view Rates Also Differ by Size of Creative Percent of Ads Delivered In-view by Ad Size 71% 69% 63% 160 x 600 350 x 250 728 x 90 © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 48
Brand Marketers Need Tools To Ensure Their Ads Do Not Appear Near Inappropriate Content Visit www.comScore.com/vCE to learn how to optimise your campaigns for ad visibility, demo targeting and brand safety. US EU 92,000 people 21,000 people In the US In the EU 72% and 55% of US and EU campaigns had impressions served in inappropriate brand content © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 49
#FutureinFocus SPOTLIGHTS AND SCORECARDS © comScore, Inc. Proprietary.
Spotlight on News/Information, Retail and Banking + Snapshots per Country News/Information – Retail – Banking The Scorecard section also provides more detailed, This report includes a special review of three country level, information for three key internet categories that are of particular interest to the categories – News/Information, Retail and Banking. industry – either because these activities show These are three of over 100 categories and sub- particularly high adoption rates (News/Information) categories broken out in comScore’s dictionary. or high growth rates (Retail and Banking). Scorecard Section for 18 European Countries Please click on the country to get directly The following ‘Scorecard’ section (starting on page to the Snapshot section: 59) provides the top 20 sites across all 18 •  Austria •  Norway European countries measured individually by •  Belgium •  Poland •  Denmark •  Portugal comScore. Furthermore it shows how these sites •  Finland •  Russian Federation have grown over the past year and the levels of •  France •  Spain engagement (average minutes and average pages •  Germany •  Sweden per visitor) per site. •  Ireland •  Switzerland •  Italy •  Turkey •  Netherlands •  United Kingdom © comScore, Inc. Proprietary. 51
News/Information – 8 out of 10 European Internet Users Visit News and Information Sites 34,601 Nearly 327 million Europeans visited News and Information sites in December 2012 27,441 Total Unique Visitors (000) 21,517 21,129 20,773 20,245 19,325 17,425 16,558 16,096 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 52
News/Information – 55+ Year Olds Spent Most Time on News/Info Sites, but Fastest Growing is 35-44 Age Group Across Europe, time spent on news/ information sites increased by 10% to 61.5 minutes per person in Dec. 2012 Average Minutes per Visitor Dec-11 37.8 53.8 54.8 66.2 73.5 Dec-12 41.6 57.2 63.2 69.6 82.6 Persons: 15-24 Persons: 25-34 Persons: 35-44 Persons: 45-54 Persons: 55+ © comScore, Inc. Proprietary. Source: comScore MMX, December 2011 - December 2012, Europe 15+ 53
Retail – More Than 146 Million Europeans Visit Comparison Shopping Sites Top 5 Retail Subcategories by Unique Visitors (000) 160,000 146,595 143,335 139,706 140,000 132,884 123,635 119,704 120,000 100,000 94,609 87,510 80,000 57,460 60,000 49,812 40,000 20,000 0 Comparison Consumer Apparel Computer Home Furnishings Shopping Electronics Hardware Dec-2011 Dec-2012 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011 - December 2012, Europe 15+ 54
Retail – Top 10 European Retail Websites German Retail Group Otto Only Behind Amazon and Apple Average Minutes per Person Amazon Sites 123,524 28.2 Apple.com Worldwide Sites 54,057 9.3 eBay, which is listed in the auction category, as opposed to Otto Gruppe 33,068 21.6 retail, had 117.8 million Unique Visitors in December 212 Total Unique Visitors (000) LeGuide.com Sites 28,293 2.7 Groupe PPR 26,939 12.9 Samsung Group 21,634 5.5 IKEA 18,951 12.8 Yandex Market 18,899 9.1 Dixons Retail Plc. 17,922 7.6 Rakuten Inc 17,572 10.8 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 55
Retail – Top Mobile Retail Activities in EU5 (France, Germany, Italy, Spain and UK) Top Smartphone Retail Activities 1.  Found Store Location (20.4% of Smartphone Users) 2.  Compared Product Prices (17.5% of Smartphone Users) 3.  Researched Product Features (16.2% of Smartphone Users) Top Smartphone Retail Activities in Store 1.  Took Picture of a Product (19.3% of Smartphone Users) 14.1% of EU5 smartphone 2.  Texted or Called Friends/Family about a Product (18.0% of Smartphone Users) users purchased a good or service on their device in 3.  Sent Picture of Product to Family/Friends (9.8% of Smartphone Users) December 2012 Top Goods or Services Purchased on a Smartphone 1.  Clothing or Accessories (37.3% of Smartphone Shoppers) 2.  Books (excl. ebooks) (27.9% of Smartphone Shoppers) 3.  Consumer Electronics/ Household Appliances (27.5% of Smartphone Shoppers) © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 56
Banking – Penetration Across Europe Netherlands Leads with 66% of Internet Users Visiting Online Banking Sites Reach (%) of Online Banking Netherlands 66.0 France 60.0 Finland 56.4 United Kingdom 54.8 Sweden 54.2 Poland 52.3 Germany 48.0 Spain 45.5 Norway 43.6 Denmark 42.3 Belgium 40.5 2 in 3 Dutch internet users visited online banking Europe 39.9 websites, while only 18.8% of Turkey 39.6 Swiss users bank online Austria 36.9 Ireland 31.4 Italy 28.6 Portugal 25.3 Russian Federation 22.2 Switzerland 18.8 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 57
Banking – UniCredit Shows the Fastest Growth Amongst Top 10 Banking Sites Top 10 European Banking Websites by Unique Visitors (000) in Dec. 2012 +3% +8% +15% +23% 11,622 11,577 10,749 +40% 10,553 +7% -9% 8,987 +5% +28% 8,290 +11% 7,831 7,027 6,807 6,780 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 58
Download further reports from the Future in Focus series analysing mobile trends or providing a detailed view of the digital landscape in the US, UK, Germany or France. www.comscore.com/futureinfocus2013 SCORECARDS © comScore, Inc. Proprietary.
Austria Avg    Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Austria %   Pages   Top  5  N ews/Information  Sites  in  Austria  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  15+   5,027 6 862.8 1,530        N ews/Information 3,363 -­‐1 30.0 45        Google  Sites 4,763 6 156.8 223        Krone.at 528 17 19.2 26        Facebook.com 3,344 0 196.2 325        Standard  Verlagsgesellschaft 466 25 10.0 9        Microsoft  Sites 2,612 -­‐10 42.5 41        W etter.at 360 1 5.7 9        Amazon  Sites 2,437 12 35.3 61        Kleinezeitung.at 347 16 10.2 12        W ikimedia  Foundation  Sites 2,193 7 10.7 11        News.at 317 42 7.1 15        Styria  Media  Group 1,635 22 34.9 86  Avg          Glam  Media 1,602 1 6.9 9 Total  Unique    Avg   Top  5  Retail  Sites  in  Austria %   Pages          eBay 1,575 19 49.9 92 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Yahoo!  Sites 1,560 5 43.8 43 (000) per  Visitor   Visitor          Axel  Springer  AG 1,514 8 10.5 17        Retail 4,156 8 54.0 113        United-­‐Internet  Sites 1,485 7 56.6 120        Amazon  Sites 2,437 12 35.3 61        Hubert  Burda  Media 1,342 10 6.3 10        Otto  Gruppe 755 13 12.5 34        O RF.at  Network 1,260 21 28.4 43        Apple.com  W orldwide  Sites 609 -­‐2 7.7 10        VEVO 1,258 -­‐15 13.4 10        Geizhals.at   574 22 6.8 14        Ask  Network 1,235 33 2.5 7        LeGuide.com  Sites 520 123 1.7 3        Apple  I nc. 1,141 3 4.1 5  Avg          gutefrage.net  GmbH 1,005 28 3.0 4 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Austria %   Pages          ProSiebenSat1  Sites 969 5 5.4 7 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Deutsche  Telekom 949 6 19.5 37 (000) per  Visitor   Visitor          Herold  Sites 947 17 3.8 8        Business/Finance  -­‐  Banking 1,857 20 31.1 72        Raiffeisen 684 23 28.7 69        Sparkasse.at 539 23 25.9 52 BACK TO        Unicredit  Group 387 28 30.0 86 OVERVIEW PAGE        Banking.co.at 175 32 19.2 34        Easybank.at   108 87 20.8 48 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Austria 15+ 60
Belgium Avg    Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Belgium %   Pages   Top  5  N ews/Information  Sites  in  Belgium  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor          Total  Internet  Audience:  Age  15+   6,371 5 1,346.5 2,259        N ews/Information 5,354 8 61.6 75        Google  Sites 6,102 5 205.3 306        Nieuwsblad.be 1,560 14 47.5 45        Microsoft  Sites 5,432 0 115.8 98        Standaard.be 1,019 22 26.4 32        Facebook.com 5,176 9 354.3 559        Hln.be 943 -­‐22 31.6 43        W ikimedia  Foundation  Sites 2,667 1 10.0 11        Concentra  media 898 -­‐16 11.3 20        Corelio 2,451 13 46.8 49        Deredactie.be 645 -­‐1 22.5 26        Yahoo!  Sites 2,341 5 60.1 58  Avg          VEVO 2,277 5 16.4 11 Total  Unique    Avg   Top  5  Retail  Sites  in  Belgium %   Pages          Belgacom  Group 2,029 -­‐5 12.5 30 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Apple  I nc. 1,720 4 4.4 6 (000) per  Visitor   Visitor          VRT  Sites 1,646 3 18.6 24        Retail 5,292 9 38.7 83.0        Ask  Network 1,538 65 3.4 9        Amazon  Sites 1,461 7 10.4 17.1        Viacom  Digital 1,506 -­‐5 7.8 7        Apple.com  W orldwide  Sites 999 3 7.6 10.4        De  Persgroep 1,497 -­‐15 32.9 50        Groupe  PPR 745 -­‐29 8.0 14.3        Amazon  Sites 1,461 7 10.4 17        Zalando 652 2,127 15.8 35.9        Groupe  Rossel 1,393 6 14.4 22        LeGuide.com  Sites 582 56 1.6 3.4        eBay 1,380 8 25.7 57        Sanoma  Group 1,373 36 5.4 12  Avg          Truvo  I nternational 1,333 3 3.5 10 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Belgium %   Pages          2dehands 1,298 13 44.5 82 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Telenet  Sites 1,252 -­‐19 14.6 27 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 2,580 -­‐7 39.0 105        BNP  Paribas 1,143 13 34.7 125 BACK TO        I NG  Group 715 20 27.9 51 OVERVIEW PAGE        KBC  Group 668 -­‐17 38.1 74        Dexia  Bank 245 -­‐66 9.8 30        Citigroup 93 -­‐35 11.2 27 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Belgium 15+ 61
Denmark Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Denmark %   Pages   Top  5  N ews/Information  Sites  in  Denmark  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  15+ 3,772 2 1,235.9 2,084        N ews/Information 2,818 0 42.8 57        Google  Sites 3,533 2 187.6 237        Ekstrabladet.dk 1,098 2 33.1 44        Microsoft  Sites 2,896 -­‐6 60.5 50        Berlingske  media 929 -­‐7 17.8 19        Facebook.com 2,733 -­‐4 284.4 455        Dmi.dk 655 37 14.3 26        JP  Politiken  Hus 1,362 -­‐1 32.2 46        Politiken.dk 556 1 9.7 12        W ikimedia  Foundation  Sites 1,292 0 9.7 11        Jp.dk 313 -­‐28 3.7 11        Dr.dk   1,229 4 42.7 53        Yahoo!  Sites 1,160 23 55.2 48  Avg   Total  Unique    Avg          TV2  Danmark 1,137 -­‐15 22.7 29 Top  5  Retail  Sites  in  Denmark %   Pages   Visitors   Minutes          eBay 1,125 -­‐4 41.0 86 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Apple  I nc. 1,097 -­‐1 3.6 5 Visitor          VEVO 1,076 -­‐11 21.7 13        Retail 3,027 2 50.7 91        Eniro  Sites 1,048 -­‐12 6.7 13        Amazon  Sites 943 2 17.6 27        Amazon  Sites 943 2 17.6 27        Elgiganten.dk       602 21 8.8 17        Berlingske  Media 929 -­‐7 17.8 19        Apple.com  W orldwide  Sites 600 -­‐3 6.6 10        Spotify 842 65 .9 1        ValueClick  Sites 522 10 4.5 13        Ask  Network 768 9 3.6 8        CDON  Group 474 7 10.2 17        Linkedin 754 N/A 23.6 31 Avg   Total  Unique    Avg          Valve  Corporation 751 160 19.3 22 Top  5  Online  Banking  Sites  in  Denmark %   Pages   Visitors   Minutes          Glam  Media 739 31 5.5 10 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Viacom  Digital 714 -­‐12 12.4 8 Visitor        Business/Finance  -­‐  Banking 1,594 6 33.5 87        Danske  Bank 614 -­‐5 32.3 96        Nordea  Group 512 4 10.3 21 BACK TO        Bec.dk 191 14 29.1 62 OVERVIEW PAGE        Portalbank.dk 178 35 36.3 101        Jyskebank.dk 116 111 46.6 92 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Denmark 15+ 62
Finland Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Finland %   Pages   Top  5  N ews/Information  Sites  in  Finland  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  15+ 3,476 2 1,669.0 2,674        N ews/Information 3,380 3 201.2 209        Google  Sites 3,336 2 271.4 391        I lta-­‐sanomat  s ites 2,880 N/A 45.9 51        Sanoma  Group 3,332 39 66.2 88        Yle.fi 2,521 89 14.1 28        Microsoft  Sites 2,839 -­‐4 66.0 53        I ltalehti.fi 2,323 17 112.3 108        Facebook.com 2,794 3 362.4 578        Hs.fi  s ites 2,085 N/A 10.8 16        Alma  Media 2,680 19 206.9 155        Foreca 1,164 N/A 12.0 19        Yleisradio  O y 2,597 95 13.7 27  Avg          O tavamedia 2,548 67 77.1 79 Total  Unique    Avg   Top  5  Retail  Sites  in  Finland %   Pages          MTV3  I nternet 2,436 56 27.0 45 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          W ikimedia  Foundation  Sites 1,853 6 10.9 14 (000) per  Visitor   Visitor          Aller  Media 1,397 290 31.8 63        Retail 2,756 7 38.7 84        VEVO 1,234 -­‐7 16.4 12        Amazon  s ites 920 2 12.1 21        Viacom  Digital 1,173 20 9.2 7        Cdon  group 725 14 13.0 24        Foreca 1,164 N/A 12.0 19        Verkkokauppa.com 601 34 11.1 22        Glam  Media 1,100 -­‐2 6.5 9        Yahoo!  Sites 1,072 24 22.1 28        Netanttila.com   477 26 9.6 20        Kesko  Sites 1,043 N/A 10.9 20        Hintaseuranta.fi 370 -­‐6 1.8 4        Rohea 999 N/A 5.9 6  Avg          Elisa  O yj 938 N/A 13.9 28 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Finland %   Pages          O P-­‐Pohjola 921 17 19.1 18 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Amazon  Sites 920 2 12.1 21 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 1,960 9 30.2 61        Op.fi   901 17 19.2 17 BACK TO        Nordea  Group 827 1 25.5 55 OVERVIEW PAGE        Danske  Bank 338 4 29.6 73        Saastopankki.fi 165 49 30.7 105        Aktia.fi 77 22 28.1 82 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Finland 15+ 63
France Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  France %   Pages   Top  5  N ews/Information  Sites  in  France  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor        Total  Internet  Audience:  Age  6+ 48,017 1 1,514.4 2,394        N ews/Information 32,722 0 55.6 58        Google  Sites 44,654 0 192.9 239        Le  Figaro 7,226 21 11.3 11        Microsoft  Sites 37,048 -­‐6 121.2 93        Nouvelobs.com,  Quotidien  temps  r eel 6,677 114 14.0 12        Facebook.com 34,258 4 264.9 413        Le  Monde  Sites 6,491 -­‐7 23.0 13        O range  Sites 22,062 -­‐7 102.4 180        Meteofrance.com 6,384 11 7.8 12        Yahoo!  Sites 21,289 -­‐1 84.8 76        Yahoo!-­‐ABC  News  Network 6,204 N/A 21.9 21        CCM-­‐Benchmark 20,876 -­‐6 9.0 11        W ikimedia  Foundation  Sites 20,765 0 12.1 11  Avg   Total  Unique    Avg          I liad  -­‐  Free.fr  Sites 18,567 -­‐5 26.5 28 Top  5  Retail  Sites  in  France %   Pages   Visitors   Minutes          Axel  Springer  AG 18,194 2 12.8 16 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Amazon  Sites 18,123 -­‐2 21.7 34 Visitor          Groupe  PPR 17,648 -­‐10 14.7 24        Retail 40,155 -­‐3 97.4 188        Groupe  Pages  Jaunes 17,423 -­‐8 10.4 16        Amazon  Sites 18,123 -­‐2 21.7 34        Schibsted  (Anuntis-­‐Infojobs-­‐20minutos) 17,400 6 92.8 148        Groupe  PPR 17,648 -­‐10 14.7 24        Groupe  Lagardere 16,868 6 11.6 12        Cdiscount.com   12,403 13 17.7 28        Vivendi 16,062 -­‐2 32.4 52        LeGuide.com  Sites 9,497 16 3.1 5        Ebuzzing 15,187 -­‐2 7.2 9        Rakuten  I nc 8,600 -­‐36 10.8 19        Dailymotion.com 13,836 -­‐13 12.6 15  Avg          Apple  I nc. 13,662 6 5.8 6 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  France %   Pages          Groupe  M6 13,419 -­‐9 6.3 10 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Groupe  Casino 12,731 12 17.8 28 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 26,234 0 48.6 106        Groupe  Credit  Agricole 11,094 6 26.0 63 BACK TO        Societe  Generale 6,009 -­‐14 53.3 50 OVERVIEW PAGE        Labanquepostale.fr 5,100 6 30.1 102        Groupe  Credit  Mutuel 4,408 6 22.7 51        Caisse  d'Epargne 4,369 -­‐4 25.8 70 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, France 6+ 64
Germany Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Germany %   Pages   Top  5  N ews/Information  Sites  in  Germany  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  6+ 57,389 2 1,374.0 2,451        N ews/Information 39,820 -­‐3 43.0 67        Google  Sites 53,610 2 199.4 236        Bild.de   8,442 -­‐9 35.0 62        Facebook.com 38,569 0 267.4 446        W etter.com   7,263 54 9.4 16        Amazon  Sites 35,215 8 42.1 73        Spiegel.de   6,039 9 15.1 21        eBay 33,659 11 118.2 233        Focus  Online 5,445 14 6.5 7        Microsoft  Sites 32,374 -­‐5 43.0 38        W elt.de   4,633 -­‐2 4.4 5        Deutsche  Telekom 29,252 12 42.9 74        Axel  Springer  AG 27,357 5 22.2 39 Avg   Total  Unique    Avg          United-­‐Internet  Sites 26,974 6 65.5 147 Top  5  Retail  Sites  in  Germany %   Pages   Visitors   Minutes          W ikimedia  Foundation  Sites 26,436 1 13.7 14 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Hubert  Burda  Media 23,800 2 9.1 15 Visitor        ProSiebenSat1  Sites 21,021 -­‐6 11.0 15        Retail 50,566 4 88.6 184        Yahoo!  Sites 19,912 -­‐4 51.0 54        Amazon  Sites 35,215 8 42.1 73        gutefrage.net  GmbH 19,481 19 4.7 6        Otto  Gruppe 15,352 20 27.4 64        RTL  Group  Sites 16,248 -­‐8 31.0 51        I dealo 9,045 31 4.2 8        Glam  Media 16,242 6 6.6 11        Apple.com  W orldwide  Sites 8,311 -­‐6 10.8 14        O tto  Gruppe 15,352 20 27.4 64        eBay  Shops  Deutschland 6,600 15 7.4 15        Apple  I nc. 13,911 -­‐2 6.5 8 Avg          Ask  Network 11,181 21 3.8 9 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Germany %   Pages          Sparkassen-­‐Finanzgruppe 10,440 21 31.9 44 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Metro  Group 10,318 28 7.3 22 (000) per  Visitor   Visitor        Business/Finance  -­‐  Banking 25,540 15 37.4 62        Sparkassen-­‐Finanzgruppe 10,440 21 31.9 15 BACK TO        Volksbanken-­‐Raiffeisenbanken 6,380 27 25.9 10 OVERVIEW PAGE        Commerzbank  Sites 2,798 23 30.2 19        Postbank.de   2,546 -­‐25 7.4 -­‐67        I NG  Group 1,899 37 20.2 6 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Germany 6+ 65
Ireland Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Ireland %   Pages   Top  5  N ews/Information  Sites  in  Ireland  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 2,598 10 1,167.0 1,805        N ews/Information 2,491 10 56.1 63        Google  Sites 2,414 8 159.6 200        I ndependent  News  &  Media 919 18 21.5 23        Yahoo!  Sites 1,942 32 49.1 48        BBC 705 -­‐1 21.3 24        Facebook.com 1,876 4 280.4 445        Mail  Online 685 12 31.7 25        Microsoft  Sites 1,785 -­‐5 42.6 42        About   641 -­‐1 3.0 4        Distilled  Media 1,346 9 38.8 71        I rishtimes.com 628 -­‐4 18.2 19        Glam  Media 1,277 14 21.2 20  Avg          Rte.ie   1,246 -­‐7 13.8 21 Total  Unique    Avg   Top  5  Retail  Sites  in  Ireland %   Pages          Ask  Network 1,232 87 3.4 7 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Amazon  Sites 1,077 1 16.5 24 (000) per  Visitor   Visitor          W ikimedia  Foundation  Sites 969 10 12.5 13        Retail 2,415 5 45.6 86        I ndependent  News  &  Media 919 18 21.5 23        Amazon  Sites 1,077 1 16.5 24        BBC  Sites 878 -­‐3 19.7 22        Ticketmaster 480 3 11.9 30        AOL,  I nc. 832 57 11.5 10        Home  Retail  Group 423 5 21.0 45        Apple  I nc. 816 3 4.4 4        Apple.com  W orldwide  Sites 407 -­‐5 8.8 9        I rish  Times  Group 794 -­‐7 21.0 25        ASOS  Plc 211 -­‐9 18.8 25        DoneDeal 785 56 90.0 171        VEVO 777 -­‐1 13.4 9 Avg   Total  Unique    Avg          Viacom  Digital 754 8 8.2 7 Top  5  Online  Banking  Sites  in  Ireland %   Pages   Visitors   Minutes          CBS  I nteractive 704 21 8.1 9 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          eBay 656 5 31.3 53 Visitor        Business/Finance  -­‐  Banking 816 8 20.9 34        AIB  Group 433 9 13.4 17 BACK TO        Bank  of  I reland  Group 255 7 26.8 43 OVERVIEW PAGE        The  Royal  Bank  Of  Scotland 132 3 15.4 40        Permanenttsb.ie 37 -­‐11 1.5 5        Bank  of  America 28 5 10.7 21 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Ireland 15+ 66
Italy Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Italy %   Pages   Top  5  N ews/Information  Sites  in  Italy  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 28,722 17 1,111.9 1,857        N ews/Information 21,817 11 43.2 55        Google  Sites 26,902 16 142.6 178        Corriere.it 6,206 27 16.6 21        Facebook.com 22,398 17 347.2 579        I lmeteo  s .r.l. 5,370 16 26.8 23        Microsoft  Sites 17,827 -­‐4 44.9 42        Repubblica.it 4,697 5 15.0 17        Yahoo!  Sites 17,277 12 39.2 41        Yahoo!-­‐abc  news  network 3,871 N/A 5.0 14        Libero  Group 15,107 N/A 48.1 94        Libero.it  News 3,095 108 5.4 10        Telecom  I talia 13,254 7 50.1 82  Avg          W ikimedia  Foundation  Sites 11,216 11 11.5 12 Total  Unique    Avg   Top  5  Retail  Sites  in  Italy %   Pages          eBay 9,635 29 27.9 56 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Banzai 8,636 -­‐3 5.6 13 (000) per  Visitor   Visitor          Ask  Network 8,455 15 3.3 8        Retail 21,130 12 27.3 54        Populis 8,328 -­‐7 4.7 7        Amazon  Sites 6,322 26 12.0 22        ForumCommunity 7,662 48 9.7 17        LeGuide.com  Sites 4,062 195 2.6 4        VEVO 7,644 12 12.0 9        I BS  Network 3,866 17 6.5 9        RCS  Media  Group 7,613 21 24.9 27        Apple.com  W orldwide  Sites 3,561 4 8.9 12        Altervista.org 7,425 16 5.1 17        Gruppo  7Pixel 3,191 42 2.7 7        Amazon  Sites 6,322 26 12.0 22        Apple  I nc. 6,001 13 5.3 7  Avg   Total  Unique    Avg          Gruppo  Mediaset 5,871 39 23.0 30 Top  5  Online  Banking  Sites  in  Italy %   Pages   Visitors   Minutes          Gruppo  Editoriale  Espresso 5,624 3 15.8 20 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Axel  Springer  AG 5,467 11 5.8 9 Visitor          Business/Finance  -­‐  Banking 8,202 36 33.9 87        UniCredit  Group 2,134 40 29.7 99 BACK TO        I ntesa  Sanpaolo 2,066 103 33.3 87 OVERVIEW PAGE        The  Royal  Bank  Of  Scotland 881 79 3.3 5        Gruppo  MPS 693 82 30.4 71        UBI  Banca  Group 511 N/A 27.9 56 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Italy 15+ 67
Netherlands Avg   Total  Unique   Avg   Avg  Pages   Top  5  N ews/Information  Sites  in  t he   Total  Unique    Avg   Top  20  Sites  in  t he  N etherlands %    %   Pages   Visitors   Minutes   per   Netherlands Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth Growth   per   (000) per  Visitor Visitor Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor  Total  Internet  Audience:  Age  15+ 12,006 0 1,835.8 2,941        N ews/Information 9,944 -­‐1 102.0 109        Google  Sites 11,610 0 271.7 332        Nu.nl   4,177 7 48.6 56        Microsoft  Sites 10,671 -­‐3 169.3 138        De  Telegraaf 3,055 0 79.5 60        Facebook.com 9,018 7 251.0 407        Buienradar-­‐Meteox 2,540 N/A 16.0 21        Sanoma  Group 7,853 7 49.2 68        Ad.nl 1,880 12 79.9 56        Telegraaf  Media  Groep 6,174 15 99.4 122        MeteoVista 1,488 N/A 10.7 15        eBay 6,124 -­‐3 81.1 128  Avg          W ikimedia  Foundation  Sites 5,876 2 12.5 13 Total  Unique    Avg   Top  5  Retail  Sites  in  t he  N etherlands %   Pages          Publieke  O mroep 5,403 -­‐3 25.9 38 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          RTL  Group  Sites 4,942 76 18.3 24 (000) per  Visitor   Visitor          Ahold  Sites 4,898 176 15.7 30        Retail 10,460 4 74.8 162        I NG  Group 4,046 -­‐5 40.1 164        Bol.com 4,189 7 14.1 26        Rabobank  Group 4,013 6 39.6 61        Amazon  Sites 2,747 3 12.6 19        VEVO 3,961 -­‐11 20.2 13        Beslist  Sites 2,623 39 3.3 6        Apple  I nc. 3,933 -­‐1 5.0 7        W ehkamp 2,427 10 16.9 30        Yahoo!  Sites 3,912 14 33.7 38        Apple.com  W orldwide  Sites 2,338 -­‐8 8.5 12        Twitter.com 3,805 -­‐3 24.3 28        Linkedin 3,631 N/A 24.9 34  Avg          KPN 3,231 -­‐13 28.8 46 Top  5  Online  Banking  Sites  in  t he   Total  Unique    Avg   %   Pages          Ask  Network 3,165 16 3.3 7 Netherlands Visitors   Minutes   Growth per          De  Persgroep 2,969 9 59.4 50 Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 7,923 0 57.0 142        I NG  Group 4,046 -­‐5 40.1 164        Rabobank  Group 4,013 6 39.6 61 BACK TO        Abn  a mro 2,438 -­‐12 26.1 48 OVERVIEW PAGE        Snsbank.nl 540 -­‐22 34.7 58        Multisafepay.com 230 76 1.9 4 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Netherlands 15+ 68
Norway Avg   Avg   Total  Unique   Avg   Top  5  N ews/Information  Sites  in   Total  Unique    Avg   Top  20  Sites  in  N orway %   Pages    %   Pages   Visitors   Minutes   Norway Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Growth   per   (000) per  Visitor Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor Visitor        Total  Internet  Audience:  Age  15+ 3,336 2 1,491.0 2,253        N ews/Information 3,201 2 134.3 155        Google  Sites 3,020 2 202.2 257        Aftenposten  AS 1,664 -­‐13 51.5 89        Facebook.com 2,573 -­‐1 323.4 480        Vg.no 1,639 -­‐6 62.3 50        Microsoft  Sites 2,552 1 100.2 61        A-­‐Pressen  Group 1,489 -­‐2 20.2 39        Schibsted  (Anuntis-­‐Infojobs-­‐20minutos) 2,244 -­‐3 117.7 139        Dagbladet.no   1,117 2 23.7 31        A-­‐Pressen  Group 1,489 -­‐2 20.2 39        Edda  Media 968 9 11.0 18        W ikimedia  Foundation  Sites 1,403 0 10.9 14  Avg          Spotify 1,264 6 1.0 1 Total  Unique    Avg   Top  5  Retail  Sites  in  N orway %   Pages          AS  Avishuset  Dagbladet 1,247 -­‐7 24.0 33 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Telenor 1,216 -­‐9 26.6 45 (000) per  Visitor   Visitor          Yahoo!  Sites 1,182 26 48.8 45        Eniro  Sites 1,142 -­‐15 26.0 18        Retail 2,639 6 45.6 88        NRK  Sites 1,023 -­‐15 44.5 30        Amazon  Sites 876 6 17.0 28        Edda  Media 968 9 11.0 18        CDON  Group 582 2 15.9 30        TV2  Sites 912 -­‐26 29.2 30        Elkjop.no 567 0 8.4 16        Amazon  Sites 876 6 17.0 28        Apple.com  W orldwide  Sites 508 -­‐19 6.5 10        VEVO 873 -­‐18 14.5 10        Netflix.com 423 N/A 29.5 34        Apple  I nc. 859 -­‐13 3.9 6  Avg          YR.NO 855 4 49.7 24 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  N orway %   Pages          Federated  Media  Publishing 807 -­‐25 8.6 11 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Aller  Media 790 1 11.2 15 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 1,454 5 38.1 86        DnB  Group 579 6 32.0 52 BACK TO        SpareBank  1  Gruppen 394 16 35.6 71 OVERVIEW PAGE        Nordea  Group 307 8 23.9 54        Sparebanken  Song  og  Fjordane 178 -­‐7 36.2 121        SkandiaBanken 113 -­‐7 30.9 132 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Norway 15+ 69
Poland Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Poland %   Pages   Top  5  N ews/Information  Sites  in  Poland  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 19,350 6 1,759.7 3,052        N ews/Information 18,283 22 45.8 73        Google  Sites 18,820 6 259.8 300        Gazeta.pl  Group 14,344 17 25.5 42        Facebook.com 15,697 16 390.5 695        Polskapresse 6,501 N/A 8.6 18        MIH  Limited 15,601 5 135.1 221        Onet.pl  -­‐  W iadomosci   4,785 12 15.8 16        Gazeta.pl  Group 14,344 17 25.5 42        W p.pl  -­‐  W iadomosci   3,821 10 9.7 16        Axel  Springer  AG 14,132 886 40.3 67        Se.pl   2,946 35 3.1 5        O range  Sites 14,101 181 82.3 124  Avg          W ikimedia  Foundation  Sites 10,968 6 14.1 15 Total  Unique    Avg   Top  5  Retail  Sites  in  Poland %   Pages          Grupa  o2 10,851 -­‐6 34.6 46 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Chomikuj.pl       9,326 18 97.1 124 (000) per  Visitor   Visitor          I nteria.pl  SA 8,819 8 36.3 42        Retail 16,137 11 39.4 92        VEVO 8,219 11 18.3 13        Ceneo.pl 6,284 18 5.2 9        NK.pl 7,894 -­‐43 56.1 138        Nokaut.pl   3,226 12 2.0 3        Microsoft  Sites 7,284 23 13.7 9        Plus.pl 3,056 21 6.2 10        Polskapresse 6,501 N/A 8.6 18        Euro.com.pl 2,684 14 7.6 23        Demotywatory.pl       6,137 -­‐13 39.1 29        Grupa  O mnigence 5,956 N/A 16.0 27        Empik.com 2,392 42 4.6 15        Kwejk.pl     5,474 -­‐18 67.6 60  Avg          TVN  S.A. 5,344 N/A 14.2 24 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Poland %   Pages          Groupe  Edipresse 4,991 327 7.9 13 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Murator  SA 4,836 N/A 4.8 8 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 10,115 10 26.9 72        Commerzbank  Sites 2,143 5 20.4 64 BACK TO        I NG  Group 1,982 15 33.4 110 OVERVIEW PAGE        UniCredit  Group 1,896 110 23.2 54        AIB  Group 1,653 15 1.9 7        PKO  Bank  Polski 1,448 -­‐2 4.1 7 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Poland 15+ 70
Portugal Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Portugal %   Pages   Top  5  N ews/Information  Sites  in  Portugal  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 4,743 10 1,237.1 2,033        N ews/Information 3,250 11 32.0 42        Google  Sites 4,551 9 194.4 291        A  Bola 712 2 65.1 82        Facebook.com 3,996 9 365.1 603        R7  Noticias   607 1,745 2.3 4        Microsoft  Sites 3,680 2 97.0 75        Publico.pt 468 18 13.4 8        Portugal  Telecom 2,510 1 30.0 47        Meteo.pt 447 25 8.1 5        Terra  -­‐  Telefonica 1,938 7 11.4 13        Jn.pt 421 16 9.3 11        Yahoo!  Sites 1,797 27 20.1 22  Avg          UOL 1,729 3 18.2 16 Total  Unique    Avg   Top  5  Retail  Sites  in  Portugal %   Pages          VEVO 1,696 -­‐3 18.6 13 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          W ikimedia  Foundation  Sites 1,579 1 7.5 9 (000) per  Visitor   Visitor          O LX  I nc. 1,458 29 25.6 64        Prisa 1,445 14 31.1 49        Retail 3,456 11 28.1 60        Ask  Network 1,377 189 3.1 8        Groupe  PPR 1,022 18 7.1 15        R7  Portal 1,316 698 7.7 9        Amazon  Sites 871 3 13.1 22        Federated  Media  Publishing 1,177 -­‐31 4.2 6        W orten.pt     676 38 7.8 15        Grupo  Cofina 1,089 0 42.4 56        Dixons  Retail  Plc. 542 28,954 4.9 9        Viacom  Digital 1,026 -­‐8 8.1 7        Leiloes.net     391 -­‐19 14.5 36        Groupe  PPR 1,022 18 7.1 15  Avg          Grupo  Controlinveste 940 11 12.1 16 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Portugal %   Pages          Linkedin 905 N/A 10.8 15 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Globo 897 42 16.6 15 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 1,200 38 26.4 68        Grupo  Caixa  Geral  de  Deposito 431 N/A 24.3 52 BACK TO        BES.PT 247 1 24.2 53 OVERVIEW PAGE        Grupo  Santander 232 8 14.8 61        Bpinet.pt     189 16 17.0 50        Barclays  Bank 147 26 10.3 34 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Portugal 15+ 71
Russia Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Russia %   Pages   Top  5  N ews/Information  Sites  in  Russia  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 61,345 15 1,565.0 2,938        N ews/Information 42,448 20 24.8 33        Mail.ru  Group 52,396 17 371.1 773        Yandex  W eather 17,695 57 5.5 9        Yandex  Sites 52,124 16 91.6 173        Yandex  News 15,092 15 6.7 10        Google  Sites 45,838 21 97.9 94        Map  Makers  Sites  (Gismeteo) 10,971 81 11.0 18        VK.com 43,959 19 390.7 612        Mail.Ru  -­‐  News 10,848 20 9.7 10        Microsoft  Sites 27,370 47 16.9 12        Ria.ru   7,197 25 5.0 5        W ikimedia  Foundation  Sites 25,750 17 14.4 14  Avg          Ucoz  W eb  Services 23,900 12 5.7 13 Total  Unique    Avg   Top  5  Retail  Sites  in  Russia %   Pages          RosBusinessConsulting 20,073 -­‐2 22.8 32 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Rambler  Media 18,383 2 23.5 33 (000) per  Visitor   Visitor          Avito.ru   16,402 60 37.2 83        Retail 42,362 20 50.3 92        SUP  Media 15,891 9 16.2 20        Yandex  Market 15,284 18 10.4 13        Facebook.com 14,675 25 29.0 54        Ozon.ru  Sites 7,439 2 10.0 12        Gazprom  Media 13,189 5 9.3 12        Svyaznoy  Sites 6,404 N/A 9.4 13        Technorati  Media 13,133 37 2.8 5        M.Video 5,314 27 14.0 21        Map  Makers  Sites  (Gismeteo) 10,971 81 11.0 18        W ildberries.ru   4,900 46 19.5 38        MIH  Limited 10,851 101 13.1 26        Kinopoisk.ru   10,363 40 12.8 19  Avg   Total  Unique    Avg          LiveInternet 9,159 6 7.0 14 Top  5  Online  Banking  Sites  in  Russia %   Pages   Visitors   Minutes          VGTRK  Sites 8,339 28 12.5 16 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Pronto  Moscow 8,313 25 9.5 18 Visitor          Business/Finance  -­‐  Banking 13,620 30 19.8 34        Sberbank.ru   6,686 37 17.3 32        Tcsbank.ru 1,353 139 3.1 4 BACK TO        Vtb24.ru 1,103 21 9.5 14 OVERVIEW PAGE        Rsb.ru 820 29 12.4 24        Rencredit.ru 691 447 3.8 4 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Russia 15+ 72
Spain Avg   Avg   Total  Unique   Avg   Top  5  N ews/Information  Sites  in   Total  Unique    Avg   Top  20  Sites  in  Spain %   Pages    %   Pages   Visitors   Minutes   Spain Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth* per   Growth   per   (000) per  Visitor Source:  comScore  MMX,  Jan-­‐13 (000) per  Visitor   Visitor Visitor        Total  Internet  Audience:  Age  4+ 25,146 3 1,296.5 1,832        N ews/Information 23,746 9 90.5 74        Google  Sites 23,663 2 191.6 224        EL  Pais  Sites 8,847 N/A 40.3 21        Microsoft  Sites 19,786 -­‐13 124.1 94        Elmundo.es  Sites   8,014 -­‐3 37.9 25        Facebook.com 17,069 -­‐1 242.6 366        Abc.es  Sites 6,395 115 20.4 13        Unidad  Medios  Digitales 14,855 N/A 80.8 53        20minutos.es  Sites 5,640 25 13.7 9        Terra  -­‐  Telefonica 14,409 -­‐3 145.6 304        Eltiempo.es     4,121 66 11.4 18        Yahoo!  Sites 12,380 -­‐6 77.5 70 Avg          Vocento 11,839 37 27.5 26 Total  Unique    Avg   Top  5  Retail  Sites  in  Spain  %   Pages          Prisa 11,163 -­‐21 53.2 36 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          Schibsted  (Anuntis-­‐Infojobs-­‐20minutos) 10,200 7 40.1 66 (000) per  Visitor   Visitor        W ikimedia  Foundation  Sites 9,327 -­‐4 11.4 10        Retail 19,933 3 46.8 89        O range  Sites 7,262 -­‐7 10.2 16        Amazon  Sites 5,457 0 12.7 19        Ask  Network 7,239 29 3.4 7        El  Corte  I ngles  Group 5,201 2 12.1 25        Federated  Media  Publishing 6,526 -­‐28 5.4 7        LeGuide.com  Sites 3,529 150 3.2 5        Softonic.com  Sites 6,277 N/A 7.7 10        Apple.com  W orldwide  Sites 2,841 -­‐9 9.9 11        VEVO 6,018 -­‐4 12.7 10        Groupe  PPR 2,351 24 5.8 12        W eblogs  SL  Sites 5,842 -­‐5 9.2 9        Twitter.com 5,671 31 33.1 31 Avg   Total  Unique    Avg          Rtve.es   5,596 19 11.5 11 Top  5  Online  Banking  Sites  in  Spain  %   Pages   Visitors   Minutes          Amazon  Sites 5,457 0 12.7 19 Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor          El  Corte  I ngles  Group 5,201 2 12.1 25 Visitor        Business/Finance  -­‐  Banking 10,344 5 39.0 107        La  Caixa 3,533 -­‐2 27.3 75 BACK TO        Grupo  Santander 1,864 -­‐15 26.1 110 OVERVIEW PAGE        Grupo  BBVA 1,731 -­‐1 23.1 75        Bankia  S.A.  -­‐  BFA 1,452 31 23.3 47        I NG  Group 1,139 -­‐22 16.9 44 Source: comScore MMX, December 2011-2012, Spain 4+ © comScore, Inc. Proprietary. *Starting August 2012 data, comScore reportable universe for Spain has moved from 6+ to 4+ 73 **Please note that data for the News/Information category is for January 2012- January 2013
Sweden Avg   Avg   Total  Unique   Avg   Top  5  N ews/Information  Sites  in   Total  Unique    Avg   Top  20  Sites  in  Sweden %   Pages    %   Pages   Visitors   Minutes   Sweden Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Growth   per   (000) per  Visitor Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor Visitor        Total  Internet  Audience:  Age  15+ 6,404 3 1,318.2 2,100        N ews/Information 6,054 -­‐1 85.5 101        Google  Sites 5,937 1 184.0 199        Aftonbladet  Hierta 3,837 -­‐5 52.2 82        Microsoft  Sites 4,866 -­‐9 79.1 71        DN.SE 1,417 3 71.3 35        Facebook.com 4,693 -­‐5 283.9 455        Expressen.se   1,070 -­‐16 48.2 27        Schibsted  (Anuntis-­‐Infojobs-­‐20minutos) 4,068 -­‐3 68.3 99        SVD.SE 797 61 11.9 24        Bonnier  Group 3,660 -­‐6 63.7 48        Klart.se   557 3 7.1 19        Spotify 2,655 3 1.0 1 Avg          W ikimedia  Foundation  Sites 2,555 -­‐3 11.2 12 Total  Unique    Avg   Top  5  Retail  Sites  in  Sweden  %   Pages          Sveriges  Television 2,058 4 43.0 29 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          Swedbank 1,927 -­‐8 32.9 74 (000) per  Visitor   Visitor        Yahoo!  Sites 1,845 15 55.5 50        Retail 5,329 4 53.0 111        Amazon  Sites 1,707 10 15.8 27        Amazon  Sites 1,707 10 15.8 27        Federated  Media  Publishing 1,604 -­‐28 7.8 11        CDON  Group 1,520 -­‐10 19.4 35        Eniro  Sites 1,578 -­‐13 8.1 12 994 0 9.7 18        Elgiganten.se          Stampen  Media  Partner 1,570 N/A 21.7 27        Prisjakt.nu 934 3 6.6 18        Apple  I nc. 1,530 -­‐3 3.6 5        ValueClick  Sites 830 -­‐7 5.1 15        CDON  Group 1,520 -­‐10 19.4 35        VEVO 1,496 -­‐22 13.7 9 Avg   Top  5  Online  Bankings  Sites  in   Total  Unique    Avg          Ask  Network 1,495 53 2.7 6  %   Pages   Sweden Visitors   Minutes          Nyheter24-­‐Gruppen 1,478 N/A 18.1 28 Growth   per   Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor          eBay 1,411 -­‐4 34.1 118 Visitor        Business/Finance  -­‐  Banking 3,471 0 43.4 102        Swedbank 1,927 -­‐8 32.9 74 BACK TO        Nordea  Group 874 -­‐4 32.3 71 OVERVIEW PAGE        Svenska  Handelsbanken 682 18 39.9 109        Forsakringskassan.se 455 6 13.2 27        SEB  Group 384 -­‐3 28.2 70 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Sweden 15+ 74
Switzerland Avg   Avg   Total  Unique   Avg   Top  5  N ews/Information  Sites  in   Total  Unique    Avg   Top  20  Sites  in  Switzerland %   Pages    %   Pages   Visitors   Minutes   Switzerland Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Growth   per   (000) per  Visitor Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 5,034 5 998.1 1,668        N ews/Information 3,498 -­‐12 47.0 63        Google  Sites 4,767 5 178.4 250        20min.ch   518 4 20.1 34        Microsoft  Sites 3,573 -­‐9 71.5 55        Yahoo!-­‐ABC  News  Network   453 N/A 19.6 21        Facebook.com 3,362 6 216.5 348        RTS.CH   434 N/A 20.0 25        W ikimedia  Foundation  Sites 1,971 0 9.3 10        Ringier  Sites 433 -­‐28 36.7 48        Apple  I nc. 1,855 7 4.6 6        HPMG  News 352 75 4.4 8        Yahoo!  Sites 1,830 -­‐7 59.6 56  Avg          Swisscom  Sites 1,747 8 52.0 81 Total  Unique    Avg   Top  5  Retail  Sites  in  Switzerland %   Pages          VEVO 1,477 3 15.1 11 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Tamedia  Sites 1,174 -­‐2 27.6 48 (000) per  Visitor   Visitor          Glam  Media 1,164 11 4.9 9        Amazon  Sites 1,162 -­‐9 10.6 18        Retail 4,038 4 32.5 77        Axel  Springer  AG 1,148 -­‐5 9.2 18        Amazon  Sites 1,162 -­‐9 10.6 18        Viacom  Digital 984 7 6.5 6        Apple.com  W orldwide  Sites 926 -­‐12 9.2 12        MIH  Limited 983 -­‐10 31.9 80        Groupe  PPR 722 14 10.9 20        Ask  Network 868 105 3.9 9        Zalando 682 74 9.2 49        Deutsche  Telekom 822 -­‐17 14.9 54        LeGuide.com  Sites 486 46 1.7 3        Schweizerische  Post  Sites 770 0 27.2 48  Avg          CCM-­‐Benchmark 765 33 5.6 7 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Switzerland %   Pages          SBB  CFF  FFS  Sites 759 -­‐11 10.9 18 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          SRG  SSR 740 -­‐19 19.4 27 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 947 15 29.2 67        Kantonalbank 454 11 33.0 81 BACK TO        Gemoneybank.ch 72 3 4.5 10 OVERVIEW PAGE        Bcge.ch 51 46 36.4 70        Bcf.ch 38 27 50.8 111        Groupe  Credit  Agricole 37 138 6.2 18 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Switzerland 15+ 75
Turkey Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Turkey %   Pages   Top  5  N ews/Information  Sites  in  Turkey  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  15+ 23,917 2 1,860.3 3,534        N ews/Information 23,069 3 138.0 247        Google  Sites 23,469 2 257.6 498        Milliyet.com.tr 13,087 29 56.6 101        Facebook.com 21,914 1 537.2 1,017        Hurriyet.com.tr 11,987 17 69.2 98        Microsoft  Sites 18,339 -­‐2 89.7 70        Mynet  news 9,055 108 9.4 68        Nokta.com  Medya   16,900 -­‐14 12.1 19        Haberturk.com   8,000 54 39.4 48        Mynet  A.S. 16,745 21 47.5 120        Sabah.com.tr 6,824 35 25.8 43        Hurriyet  I nternet  Group 15,258 17 62.2 88 Avg          Milliyet  Gazetecilik  Ve  Yayincilik 14,681 24 57.1 107 Total  Unique    Avg   Top  5  Retail  Sites  in  Turkey  %   Pages          Sahibinden.com       13,124 21 89.1 171 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          Yeni  Medya 12,627 16 13.5 21 (000) per  Visitor   Visitor        Turkuvaz  Yayin 10,090 33 24.1 46        Retail 20,937 16 57.6 114        Dogan  O nline 10,073 1 18.3 42        Dogan  Online 10,073 1 18.3 42        Dailymotion.com 9,961 -­‐17 5.0 8        Markafoni  Group 5,650 -­‐3 17.3 26        W ikimedia  Foundation  Sites 9,372 -­‐1 6.9 9        Amazon  Sites 3,945 1 5.7 12        Twitter.com 8,537 23 37.3 45        Gold  Group 3,658 N/A 8.6 17        Donanimhaber.com   8,204 6 6.2 8        Trendyol.com   2,963 4 32.1 61        Ciner  Medya  Grubu 8,088 N/A 39.4 48        Dogan  Gazetecilik 7,529 -­‐3 32.8 48 Avg   Total  Unique    Avg          eBay 6,790 -­‐8 15.7 42 Top  5  Online  Banking  Sites  in  Turkey  %   Pages   Visitors   Minutes          VEVO 6,765 16 15.0 12 Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor          Yandex  Sites 6,737 407 7.5 24 Visitor        Business/Finance  -­‐  Banking 9,466 0 39.8 88        Garanti.com.tr   3,209 -­‐11 21.4 32 BACK TO        I sbank.com 2,441 -­‐8 20.7 47 OVERVIEW PAGE        UniCredit  Group 2,041 17 17.5 46        Akbank  Sites 1,969 0 28.2 62        Finansbank  Group 1,589 17 13.4 29 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Turkey 15+ 76
United Kingdom Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  t he  UK %   Pages   Top  5  N ews/Information  Sites  in  t he  UK  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  6+ 44,804 5 2,037.7 2,966        N ews/Information 37,997 0 77.8 84        Google  Sites 40,706 4 290.5 315        BBC 19,163 2 40.4 44        Microsoft  Sites 33,591 -­‐8 133.6 117        Mail  Online   11,953 -­‐6 43.1 34        Facebook.com 33,448 6 386.5 594        The  Guardian 10,201 N/A 13.2 17        Yahoo!  Sites 26,408 2 129.5 114        About   9,162 6 3.5 4        Amazon  Sites 26,378 0 40.2 62        Yahoo!-­‐ABC  News  Network 9,082 N/A 16.2 19        eBay 23,174 3 125.2 194 Avg          BBC  Sites 22,948 1 46.7 51 Total  Unique    Avg   Top  5  Retail  Sites  in  t he  UK  %   Pages          Glam  Media 22,500 14 30.2 28 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          W ikimedia  Foundation  Sites 20,633 8 20.9 19 (000) per  Visitor   Visitor        Ask  Network 18,540 22 5.5 10        Apple  I nc. 18,498 5 6.4 7        Retail 39,539 3 133.9 265        Home  Retail  Group 13,348 5 23.6 66        Amazon  Sites 26,378 0 40.2 62        VEVO 13,106 4 20.6 13        Home  Retail  Group 13,348 5 23.6 66        AOL,  I nc. 12,041 13 64.5 52        Apple.com  W orldwide  Sites 11,472 6 10.2 12        Viacom  Digital 11,917 6 13.1 11        Tesco  Stores 10,442 18 19.8 35        CBS  I nteractive 11,078 -­‐1 12.0 13        Dixons  Retail  Plc. 7,883 18 9.8 17        Federated  Media  Publishing 11,066 -­‐12 7.8 11 Avg          Twitter.com 10,894 24 34.5 38 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  t he  UK  %   Pages          Tesco  Stores 10,442 18 19.8 35 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          Sky  Sites 10,287 -­‐2 53.7 65 (000) per  Visitor   Visitor        Business/Finance  -­‐  Banking 22,119 7 42.4 95        Lloyds  Banking  Group  plc 10,096 14 30.6 82        The  Royal  Bank  Of  Scotland 6,483 1 29.8 64 BACK TO        Barclays  Bank 6,288 9 20.6 33 OVERVIEW PAGE        HSBC 3,412 -­‐9 25.1 56        Grupo  Santander 2,626 5 21.4 45 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, UK 6+ 77
#FutureinFocus CONCLUSION © comScore, Inc. Proprietary.
2013: Putting the Future in Focus ADAPTABLE ANALYTICS REQUIRED This past year saw digital media’s continued rise It’s the pinnacle of convenience for consumers, in prominence as part of peoples’ personal lives but an utter headache from an audience and in business environments. Consumers are measurement and advertising analytics quickly becoming platform agnostic in their digital standpoint. comScore has adapted to this media consumption and in today’s world they can changing digital world to become a trusted choose when and how they’d like to consume resource for understanding cross-platform content. It might be that they started watching a consumer behaviour and enabling multi-platform film at home on their TV, continued watching it on unification of all data. their smartphone on the way to work, and finished Consumers have already adopted multiple watching it in bed at night on their tablet. platforms and devices – 2013 is the year businesses need to follow if they desire a unified, platform-agnostic view of consumer behaviour. © comScore, Inc. Proprietary. 79
2013: Putting the Future in Focus VALIDATION MATTERS According to the IAB Europe AdEx report released comScore’s 2012 research about viewable in 2012, media buyers invested 21 billion Euros impressions, spanning over 8 EU markets and online, bringing Europe close to the size of the 14 advertiser brands, showed that an average US. According to the AdEx benchmark report, of 3 in 10 ads were never actually seen by their online was within the top 3 media in each country, target audiences. It is more important than ever in terms of ad spend. for advertisers to evaluate campaign viewability to improve optimisation and maximise the While delivering advertising at scale remains important, an increased premium on accountability return on their media spend. and performance means advertisers may be Look for advertisers to demand more sacrificing quantity for quality – whether that accountability and publishers to reconfigure site means leveraging more rich media, experimenting design and ad inventory to improve with larger ad units, or demanding ad viewability. performance in the coming year. © comScore, Inc. Proprietary. 80
2013: Putting the Future in Focus IMPROVED ACCOUNTABILITY comScore entered 2012 as the official online In addition to winning the online audience audience currency in three of the largest digital measurement JICs in leading European markets, advertising markets in Europe. comScore has received successful audits by OJD in Following our selection in Spain and ABC UK underlining the ongoing Spain and the Netherlands, the endorsement from commitment to transparency and quality in measuring UKOM as their official the EU digital marketplace. 2013 Partner for UK Online Audience These comScore products have been audited or Measurement underlined our committed to certified in Europe: providing not only innovative digital measurement •  Mobile Measurement: GSMA Mobile Media Metrics solutions, but also to aligning with industry- (MMM) accepted practices. •  Advertising Effectiveness: validated Campaign Essentials (vCE) Content Verification •  Data collection method for census-based measurement: in Spain, OJD Interactive validates comScore Direct OJD (Oficina de Justificación de la Difusión) - Spanish industry body that verifies circulation and audits web analytics and online audience measurement solutions. © comScore, Inc. Proprietary. ABC (Audit Bureau of Circulations) - industry body for media measurement, that manages and upholds standards which 81 reflect media industry needs and offers audit and compliance services
Tweetable Highlights •  Europe accounts for 27 percent of worldwide internet audience •  Italy’s internet audience grew the fastest, up 17 percent compared to last year •  Turkey has biggest proportion of young internet users whilst Germany skews old •  In Dec 2012, 75 percent of mobiles acquired in EU5 countries were smartphones •  Over 23 million people in EU5 had a smartphone as well as a tablet in Dec 2012 •  Europeans spend 6.7 hours per month on social networking sites or blogs •  Job Search is fastest growing web category in Europe, up 28 percent over the year •  8 out of 10 European internet users visit news and information sites •  14.1 percent of EU5 smartphone users purchased a good or service via their device •  37.3 percent of EU5 smartphone shoppers purchase clothing or accessories •  2 in 3 Dutch internet users visited an online banking website in Dec 2012 © comScore, Inc. Proprietary. 82
#FutureinFocus METHODOLOGY © comScore, Inc. Proprietary.
Methodology and Definitions This report utilises data from the comScore suite of products, including comScore MMX Multi-Platform (Beta), comScore qSearch, comScore Ad Metrix, comScore Video Metrix, comScore MobiLens, comScore Device Essentials and comScore GSMA Mobile Media Metrics (MMM). comScore MMX The comScore MMX suite of syndicated products sets the standard for digital audience measurement and media planning. Powered by Unified Digital Measurement™, the revolutionary measurement approach that bridges panel-based and website server-based metrics to account for 100 percent of a site’s audience, MMX delivers the most accurate and comprehensive suite of audience metrics, providing valuable demographic measures, such as age, gender, household income and household size. MMX reports on more than 70,000 entities, with audience measurement for 43 individual countries and 6 global regions, as well as worldwide totals. The comScore MMX product suite includes individual products utilised within this report including comScore MMX Multi-Platform (Beta), comScore qSearch, comScore Ad Metrix and comScore Video Metrix. http://www.comscore.com/Products/Audience_Analytics/MMX © comScore, Inc. Proprietary. 84
Methodology and Definitions comScore MobiLens comScore MobiLens provides market-wide insight into mobile digital media consumption, brand-level audience metrics, and details of device ownership and technology penetration. Using proprietary data collection methods, we survey nationally representative samples of mobile subscribers age 13+ in the U.S., UK, France, Germany, Spain, Italy, Canada, and Japan. The MobiLens sample is substantial enough to provide projected data for sub-segments as small as 1 percent of mobile subscribers. For 2012, the estimated monthly survey completes utilised for this report are 5,000 mobile phone owners in the UK. For the following analysis, the three-month average figures amount to a sample of 15,000 mobile users. For more information, please visit: http://www.comscore.com/Products/Audience_Analytics/MobiLens comScore Device Essentials* comScore Device Essentials provides insight into digital traffic share across all devices worldwide, offering detail into device characteristics, connection type, and category consumption. The product is based on the comScore Unified Digital Measurement (UDM) approach, measuring browser-based page views coming from computers, mobile, and other connected devices to more than one million domains tagging with comScore. For more information, please visit: www.comscore.com/Products_Services/Product_Index/Device_Essentials *Please note that Device Essentials has undergone a methodological enhancement with © comScore, Inc. Proprietary. December 2012 data to account for additional connected devices. 85
Methodology and Definitions comScore GSMA Mobile Media Metrics (MMM) GSMA Mobile Media Metrics (MMM) is a partnership between the GSM Association (GSMA), comScore, and the UK’s 4 mobile operators: O2, Vodafone, EverythingEverywhere and 3UK. GSMA MMM aligns the power of connected mobile data with Wi-Fi activity and rich demographics to unveil the most powerful view of the who, the what and the where of mobile web via a secure, industry-audited process. The mobile network operators provide irreversibly anonymised census-level data for mobile internet usage. Demographic data is ascribed onto the unique persistent ID for each anonymous user in the operator data. Wi-Fi usage, not seen in the mobile network traffic, is captured in server-side logs of media owners and overlaid onto the operator data to create the most comprehensive view of connected mobile activity in the UK. For more information, please visit: http://www.comscore.com/Products_Services/Product_Index/ GSMA_Mobile_Media_Metrics_MMM © comScore, Inc. Proprietary. 86
About comScore comScore, Inc. (NASDAQ: SCOR) is a global leader in digital measurement and analytics, delivering insights on web, mobile and TV consumer behaviour that enable clients to maximise the value of their digital investments. A preferred source of digital audience measurement, comScore offers a variety of on-demand software and custom services within its four analytics pillars: Audience Analytics, Advertising Analytics, Digital Business Analytics and Mobile Operator Analytics. By leveraging a world-class technology infrastructure, the comScore Census Network™ (CCN) captures trillions of digital interactions a month to power big data analytics on a global scale for its more than 2,000 clients, which include leading companies such as AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN, France Telecom, Financial Times, Fox, LinkedIn, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal McCann, Verizon, ViaMichelin and Yahoo!. STAY CONNECTED www.facebook.com/comscoreinc www.twitter.com/comScoreEMEA www.linkedin.com/company/comscore-inc www.youtube.com/user/comscore © comScore, Inc. Proprietary. 87
Contact Your Local Team Amsterdam Frankfurt am Main + 31 20 5195400 + 49 69 5095 75731 nederland@comscore.com germany@comscore.com Hamburg Istanbul + 49 40 3764 4951 + 90 216 663 61 13 germany@comscore.com turkey@comscore.com London Madrid + 44 20 7099 1760 + 34 914 588 191 uk@comscore.com espana@comscore.com Milan Moscow + 39 02 87197756 + 7 495 287 76 29 italia@comscore.com russia@comscore.com Paris Stockholm + 33 1 79 97 03 80 + 46 733 119676 france@comscore.com sweden@comscore.com © comScore, Inc. Proprietary. www.comscore.com 88
#FutureinFocus EUROPE Digital Future in Focus 2013 Key Insights from 2012 and What They Mean for the Coming Year Media Requests: worldpress@comscore.com www.comscore.com www.facebook.com/comscoreinc www.facebook.com/comscoreinc @comScoreEMEA @comScore © comScore, Inc. Proprietary.

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2013 Europe Digital Future in Focus

  • 1.
    Key Insights from2012 and What They Mean for the Coming Year © comScore, Inc. Proprietary. March 2013 1
  • 2.
    Introduction #FutureinFocus Executive Summary To help businesses navigate this changing digital 2012 has been an exciting year for digital as landscape, comScore has created this report, that consumers become more platform agnostic in the provides an analysis of the latest trends from 2012 way they consume content - shifting between what they will mean for the year ahead. The report computers, tablets, smartphones as well as gaming also includes individual scorecards, which shows the platforms and emerging devices. top 20 sites + the leading local news/information, Key media events in Europe such as the 2012 retail and banking sites for all 18 European countries Olympics, have further illustrated the speed at measured by comScore. which the online media landscape is fragmenting. We have entered the dawn of a ‘Brave New Digital World’ where multi-platform media consumption is becoming the norm. FOR FURTHER INFORMATION, PLEASE CONTACT: Berit Block | Cathy McCarthy | Ayaan Mohamud worldpress@comscore.com © comScore, Inc. Proprietary. 2
  • 3.
    Key Takeaways Brits aremost engaged internet users Europeans spend more time consuming news Europeans spend an average of nearly 27 hours News and information sites capture a large proportion online per month. Out of the 18 EU markets of the EU online audience with nearly 8 in 10 internet analysed, UK consumers spent the most time users accessing one of these sites in December online, whilst Belgium achieved the strongest 2012. Time spent also increased by 10 percent, growth as users spent an additional 2 hours online presenting a fertile ground for advertisers. versus last year. E- and M-Commerce make an impact European media landscape is fragmenting 3 out of the top 5 fastest growing content categories The adoption of internet enabled devices is viewed in Europe on the web are retail focused. contributing to a more fragmented digital media Over 14 percent of smartphone users purchased landscape. The proportion of page views occurring goods or services via their device. on a smartphone or tablet varies across EU countries but is highest in UK, Ireland and Russia. Dutch keen on online banking In the Netherlands, 66 percent of internet users Online video continues to grow accessed an online banking site in December 2012, The online video audience in the EU5 grew 5 compared to only 18.8 percent in Switzerland. The percent in the past year, whilst the audience for European average lies at 39.9 percent which has video viewing on a mobile grew 162 percent. grown by 3.2 percent compared to December 2011 Google’s YouTube is still the top video property across the 7 EU markets measured in Europe © comScore, Inc. Proprietary. 3
  • 4.
    Content Global Overview 5 European Online Landscape 9 European Mobile Landscape 15 European Digital Audience Behaviour 24 Online Video 35 Search 39 Digital Advertising 43 Spotlights and Scorecards 50 •  News/Information 52 •  Retail 54 •  Banking 57 Scorecards 59 Conclusion 78 Tweetable Highlights 82 Methodology 83 About comScore 87 Contact Us 88 © comScore, Inc. Proprietary. 4
  • 5.
    #FutureinFocus GLOBAL OVERVIEW © comScore, Inc. Proprietary.
  • 6.
    Distribution of WorldwideInternet Audience The US is no Longer the Centre of the Online Universe 34% Latin Outside US Middle America East - Africa 8% 9% Asia North Pacific America 42% 87% 14% Outside US Europe 66% 27% 13% 1996 2012 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Worldwide 15+, 6
  • 7.
    Time Spent andGrowth Across Regions US Users Spent Most Time, Whilst Asia Pacific Outgrows Rest of the World 42.8 Global Average: Hours per Visitor 24.7 Hours a Month 26.9 22.7 18.9 18.2 North America Europe Latin America Asia Pacific Middle East - Africa +7% 637 596 Unique Visitors (MM) +7% 382 408 +2% +6% +1% Dec-11 211 215 127 135 129 131 Dec-12 Asia Pacific Europe Middle East - North America Latin America Africa © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Worldwide 15+, 7
  • 8.
    The Largest Regionsin Comparison Age Breakdown for European and Asian Internet Audience Persons: 15-24 Persons: 25-34 Persons: 35-44 Persons: 45-54 Persons: 55+ 9% 16% 22% 12% 28% 17% Europe Asia Pacific 22% 24% 21% 29% © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe and Asia Pacific 15+, 8
  • 9.
    #FutureinFocus EUROPEAN ONLINE LANDSCAPE © comScore, Inc. Proprietary.
  • 10.
    European Online Populationon the Up 408.3 Million Europeans Surfed the Web via a Home or Work Computer +7% 408,248 51% 49% Growth Over 1 Year 381,546 Total Unique Visitors (000) © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 10
  • 11.
    Online Audience AcrossEuropean Countries 15% of Europe’s 408 Million Internet Users are in Russia Growth over the +15% Year Internet Audiences in Italy and Russia grow the fastest – +3% 17% and 15% respectively Total Unique Visitors (000) 0% +5% +17% +2% +4% +6% 0% +3% +5% +4% +6% +10% +2% +2% +2% +10% 61,345 52,448 43,021 39,357 28,722 23,917 22,410 19,350 12,006 6,404 6,371 5,034 5,027 4,743 3,772 3,476 3,336 2,598 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 11
  • 12.
    Europe’s Youngest (15– 34) and Oldest (45+) Internet Audiences Nearly 70% of Turkish Internet Audience Under 35 Years Old Age: 15-24 Age: 25-34 Age: 35-44 Age: 45-54 Age: 55+ Turkey 37.3% 31.3% 19.3% 8.6% 3.6% Germany 16.1% 17.9% 19.1% 22.8% 24.2% © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Turkey and Germany 15+ 12
  • 13.
    Engagement Across EUAudiences Nearly 27 Hours Online is the Average per Person in Europe United Kingdom 37.3 Turkey 31.0 Netherlands 30.6 Poland 29.3 Finland 27.8 France 27.7 Average Hours per Visitor Europe 26.9 Russian Federation 26.1 Norway 24.9 Germany 24.6 Spain 23.8 Belgium saw the strongest Belgium 22.4 growth of time spent per Sweden 22.0 visitor across Europe. Users spent an additional Portugal 20.6 2 hours online compared Denmark 20.6 to a year ago. Ireland 19.5 Italy 18.5 Switzerland 16.6 Austria 14.4 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 13
  • 14.
    Under 35 YearOlds Accrue Nearly 50% of Time Spent Online in Europe Composition of Minutes per Age Group Varies Across EU5 Countries Europe 24.2 20.6 17.5 14.7 France 17.6 20.2 19.2 27.9 % of Total Minutes Germany 19.3 19.3 24.3 21.4 Italy 21.2 23.5 19.4 15.1 Spain 24.9 25.4 19.1 14.3 UK 22.8 20.2 19.4 17.6 Persons: 15-24 Persons: 25-34 Persons: 35-44 Persons: 45-54 Persons: 55+ © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 14
  • 15.
    #FutureinFocus EUROPEAN MOBILE LANDSCAPE © comScore, Inc. Proprietary.
  • 16.
    Mobile Audience inEU5 Crosses 240 Million Mark EU5 241,000 Germany 61,000 United Kingdom 49,500 Italy 48,000 241 Million France 47,500 Spain 35,000 Total Mobile Audience (000) © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5, 13+ 16
  • 17.
    A Third ofEU5 Mobile Users Are Under 35 Years Old Italy has Oldest Mobile Users with 50% over 45 Years of Age 30.0 31.2 28.8 31.5 28.1 30.1 17.6 17.3 18.5 16.6 21.4 18.9 18.1 16.7 21.3 16.7 17.4 19.7 16.5 16.9 16.4 15.8 18.2 15.1 10.4 11.4 10.2 11.8 8.9 9.2 6.6 7.7 6.4 5.9 5.5 7.2 EU5 France Germany Italy Spain United Kingdom Persons: 13-17 Persons: 18-24 Persons: 25-34 Persons: 35-44 Persons: 45-54 Persons: 55+ © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5, 13+ 17
  • 18.
    Profile: EU5 Mobileand Smartphone Audience Typical Smartphone Owner: Male Between 25 - 44 Years Old Total EU5 Mobile Audience: 241 million Total EU5 Smartphone Audience: 136.2 million Age Composition of Age Composition of Mobile Audience Smartphone Audience 49% of EU5 53% of EU5 mobile audience smartphone are male audience are male 13-17 13-17 7% 55+ 8% 18-24 55+ 10% 20% 18-24 30% 14% 25-34 16% 45-54 17% 25-34 21% 45-54 19% 35-44 18% 35-44 20% © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 18
  • 19.
    Smartphone Penetration inEU5 at 57% Spain’s Mobile Audience Shows Highest Adoption of Smartphones December 2012 was the first month all European countries crossed the 50% 64% mark for smartphone 51% penetration. 53% 57% 53% EU5 Average 66% © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5, 13+ 19
  • 20.
    The Who isWho of the EU5 Smartphone Market Leading Smartphone Handset Manufacturers and Platforms Top 5 Smartphone Handset Manufacturers (OEM) Top 5 Smartphone Operating System (OS) 15% 5% 3% Google Samsung 7% 32% Apple Apple 7% Nokia 15% Symbian 50% 9% HTC RIM RIM Microsoft 16% 21% 20% Other Other © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5, 13+ 20
  • 21.
    In December 2012,75% of Newly Acquired Devices were Smartphones EU5 smartphone penetration is at 57%, but 75% of phones acquired in December were smartphones 75% 66% Dec-11 Dec-12 © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 21
  • 22.
    Tablets Are Hereto Stay 25,000 +94% Smartphone Users (000) with Tablet 20,000 Over 23 million people in the EU5 15,000 countries had a smartphone as well as a tablet in December 2012 10,000 5,000 0 Source: comScore MobiLens, 3 month average ending December 2011 - 3 month average ending © comScore, Inc. Proprietary. December 2012, EU5 13+ 22
  • 23.
    Device Share ofPage Views Across Countries in Europe Nearly 1/3 of UK Page Views are from Mobiles and Tablets 65% 70% 75% 80% 85% 90% 95% 100% United Kingdom 68.1% 24.0% 6.8% Ireland 71.4% 21.8% 5.6% Russian Federation 74.8% 21.7% 3.4% Norway 86.4% 7.3% 6.2% Netherlands 86.5% 5.2% 8.1% Switzerland 86.6% 7.9% 5.2% Finland 87.6% 7.9% 4.3% Austria 88.5% 7.9% 3.5% Sweden 89.0% 7.2% 3.7% Denmark 89.3% 5.8% 4.7% Italy 89.6% 6.7% 3.5% Germany 90.2% 5.6% 3.3% Spain 91.0% 6.2% 2.3% Belgium 91.9% 3.4% 4.3% France 92.3% 4.6% 2.6% Portugal 94.0% 3.8% 2.1% Poland 95.7% 3.2% 1.0% Turkey 96.2% 2.3% 1.5% PC Mobile Tablet Other © comScore, Inc. Proprietary. Source: comScore Device Essentials, December 2012, Europe – Share of browser based page views 23
  • 24.
    #FutureinFocus EUROPEAN DIGITAL AUDIENCEBEHAVIOUR © comScore, Inc. Proprietary.
  • 25.
    Social Media CapturesMost PC Screen Time in Europe Entertainment Category Overtakes Portals to Capture 3rd Spot 200,000 6.7 hours per person per month on Social 180,000 Media sites (social networks + blogs) 160,000 140,000 120,000 100,000 The average UK internet user spent 6.5 hours on 80,000 social media sites during December 2012 60,000 40,000 20,000 0 Social Media Services Entertainment Portals Games © comScore, Inc. Proprietary. Source: comScore MMX, December 2010 - December 2012, Europe 15+ 25
  • 26.
    Job Search isFastest Growing Web Category in Europe 3 out of Top 5 Categories are Retail Subcategories Year over Year Growth 6,725 Job Search +28% 8,738 36,524 Retail - Food +28% 47,095 Total Unique Visitors (000) 19,246 Retail - Health Care +27% 24,496 4,465 Taxes +26% 5,666 27,038 Retail - Toys +25% 32,503 Dec-11 Dec-12 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011 - December 2012, Europe 15+ 26
  • 27.
    Top Web Properties 3Retail Sites Amongst European Top 10 The top 20 for France and 375,260 Spain are published on www.comscoredatamine.com around the 20th of every month 275,882 262,950 183,718 165,106 146,366 123,524 117,834 97,511 90,490 88,290 87,723 56,472 21,723 26,952 18,193 15,939 9,780 11,051 11,773 Total Unique Visitors (000) Average Daily Visitors (000) © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 27
  • 28.
    What do EuropeansUse Their Mobile Phone for? Nearly 60% of EU5 Mobile Audience Uses Mobile Media 100% 11.5% 8.2% 90% 80% 32.5% % Total Mobile Audience 70% 42.1% The number of Mobile Media users has 60% grown 30% since December 2011. 50% 40% 30% 20% 10% 0% December 2011 December 2012 Just Voice SMS (and not mobile media) Mobile Media Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ Mobile Media User = Used browser, application, native email, stream or download music and broadcast or on-demand © comScore, Inc. Proprietary. video (does not include SMS) 28
  • 29.
    Most Popular InternetActivities Amongst European Smartphone Users Used Email (Personal Use) 80,943 Accessed Weather 71,045 Accessed Social Networking Site 70,589 or Blog INSTANT MESSAGING Used Major Instant Messaging ONLINE RETAIL 69,321 Service BANK ACCOUNTS Accessed Search 60,687 PHOTO / VIDEO SHARING Accessed News 56,573 Accessed Maps 51,076 AUCTION SITES Accessed Sports Information 43,750 Used Email (Work) 40,689 Accessed Personal Photo or 38,370 Video Sharing Total Smartphone Audience (000) © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 29
  • 30.
    MULTIPLE DEVICE USAGE © comScore, Inc. Proprietary. 30
  • 31.
    Device Share ofPage Views in Europe 20 Percent of Page Views now from Mobiles and Tablets Rise of connected devices - a fifth of page views in Europe are from mobiles and tablets Mobile Non- 14.9% Computer computer 80.0% 20.0% Tablet 4.4% Other 0.7% © comScore, Inc. Proprietary. Source: comScore Device Essentials, January 2013, Europe – Share of browser based page views 31
  • 32.
    Device Preferences Throughoutthe Day in Europe Most Weekend Tablet Usage Peaks at 9pm Tablets popular at night PCs during Share of Device Page Traffic on a Typical Weekend Mobiles the day peak late © comScore, Inc. Proprietary. Source: comScore Device Essentials, Sunday, 17th February 2013, Europe 32
  • 33.
    UK Example: NewspapersExtend Reach via Video and Mobile The Sun Extends Reach by Nearly 17% when Accounting for Mobile Incremental Accounting for these incremental audiences, Audience (%) media companies are able to demonstrate via Mobile significantly wider scale to advertisers. Learn +11% more about MMX MP (Beta): 13,392 www.comscore.com/MMX_Multi-Platform 12,064 11,274 +9.5% 10,295 9,650 +9.3% 8,831 5,034 +10.7% 4,546 4,748 +16.9% 4,061 2,560 1,588 1,216 1,039 702 Mail Online The Guardian Telegraph Media Independent.co.uk The Sun Online Group Total Digital Population (000) PC (Web and Video) Unique Visitors/ Viewers (000) Mobile Browsing Unique Visitors/ Viewers (000) © comScore, Inc. Proprietary. Source: comScore MMX Multi-Platform BETA, December 2012, UK 6+ 33
  • 34.
    UK Example: OnlineVideo Enables Publishers to Reach Additional Audiences Sites with Highest Share of Video Viewers Compared to Total Digital Audience (Among Top 100) Vimeo +52% Perform Sports +40% AOL, Inc. +16% Dailymotion.com +14% Adobe Sites +13% Amazon Sites +11% Turner Digital +10% Disney Online +7% Sky Sites +5% Demand Media +5% PC-Based Unique Visitors (000) Exclusive Video Unique Visitors (000) © comScore, Inc. Proprietary. Source: comScore MMX Multi-Platform BETA, December 2012, UK 6+ 34
  • 35.
    #FutureinFocus ONLINE VIDEO © comScore, Inc. Proprietary.
  • 36.
    Mobile Video ShowsTremendous Growth in EU5 in One Year 158.9 Million Online Video Viewers vs. 48.1 Million Mobile Video Users Online Video Growth on PC 5% 160,000 155,000 150,000 145,000 Total Unique Viewers (000) 140,000 Dec Dec 2011 2012 Mobile Video Growth 60,000 162% 50,000 40,000 30,000 20,000 10,000 Total Unique Viewers (000) 0 Dec Dec 2011 2012 Source: comScore Video Metrix, December 2012, EU5 15+ © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 36
  • 37.
    Google’s YouTube StillKing of Online Video Total   Top  3  Video  Sites  in  Russia %  Growth    Videos   Minutes   Unique   Source:  comScore  Video  Metrix,   vs  Year   per   per   Total   Viewers   Top  3  Video  Sites  in  Germany %  Growth    Videos   Minutes   Dec-­‐12 Ago Viewer   Viewer Unique   (000) Source:  comScore  Video  Metrix,   vs  Year   per   per          Total  Internet:    Persons:  15+   55,591 17 186.2 1,359 Viewers   Dec-­‐12 Ago Viewer   Viewer        Google  Sites 50,364 58 64.8 289 (000)        Total  Internet:    Persons:  15+   44,472 3 181.9 1,299        Mail.ru  Group 36,331 36 18.7 55        Google  Sites 38,370 8 97.4 459        Gazprom  Media 18,814 25 5.5 7        Facebook.com 13,705 60 9.7 21        ProSiebenSat1  Sites 9,026 -­‐20 7.4 14 Total   Top  3  Video  Sites  in  Spain %  Growth    Videos   Minutes   Unique   Source:  comScore  Video  Metrix,   vs  Year   per   per   Viewers   Total   Dec-­‐12 Ago Viewer   Viewer Top  3  Video  Sites  in  France %  Growth    Videos   Minutes   (000) Unique          Total  Internet:    Persons:  15+   19,394 1 206.2 989 Source:  comScore  Video  Metrix,   vs  Year   per   per   Viewers          Google  Sites 16,630 -­‐15 67.1 461 Dec-­‐12 Ago Viewer   Viewer (000)        VEVO 9,338 2 10.7 31        Total  Internet:    Persons:  15+   37,646 1 195.8 1,094        Viacom  Digital 5,249 7 5.6 16        Google  Sites 31,921 -­‐5 69.1 412        Dailymotion.com 17,698 1 20.7 79 Total          VEVO 14,333 22 10.4 28 Top  3  Video  Sites  in  Turkey %  Growth    Videos   Minutes   Unique   Source:  comScore  Video  Metrix,   vs  Year   per   per   Viewers   Dec-­‐12 Ago Viewer   Viewer (000) Total   Top  3  Video  Sites  in  Italy %  Growth    Videos   Minutes          Total  Internet:    Persons:  15+   21,810 1 239.6 1,389 Unique   Source:  comScore  Video  Metrix,   vs  Year   per   per          Google  Sites 19,949 0 164.3 483 Viewers   Dec-­‐12 Ago Viewer   Viewer        Facebook.com 15,436 -­‐7 21.6 103 (000)        Nokta.com  Medya 9,890 -­‐22 11.2 42        Total  Internet:    Persons:  15+   23,857 13 186.0 1,208        Google  Sites 20,840 -­‐1 105.7 380 Total          VEVO 10,079 6 12.6 35 Top  3  Video  Sites  in  UK %  Growth    Videos   Minutes   Unique          Facebook.com 7,942 0 5.7 12 Source:  comScore  Video  Metrix,   vs  Year   per   per   Viewers   Source: comScore Video Metrix, December 2012, 15+ Dec-­‐12 Ago Viewer   Viewer Please note Video Metrix reports on both ad and content videos (000)        Total  Internet:    Persons:  15+   33,504 8 303.4 1,870        Google  Sites 29,522 4 122.6 519        Facebook.com 12,963 72 9.6 19 © comScore, Inc. Proprietary. 37        VEVO 10,985 1 14.6 43
  • 38.
    Newspapers: Monetising VideoContent % Ads of Total Videos: Advertising is one of the most 28.8% important revenue streams for publishers. Get the insights to redesign your pages or create more effective ad packages, in real time. www.comScore.com/Monetization Total Videos (000) % Ads of Total Videos: 30.7% % Ads of Total Videos: 23.6% % Ads of % Ads of % Ads of Total Videos: Total Videos: Total Videos: 16.6% 47.2% 8.2% News/Information - The Guardian Mail Online Telegraph Media The Sun Online The New York Newspapers Group Times Brand © comScore, Inc. Proprietary. Source: comScore Video Metrix, December 2012, UK 6+ 38
  • 39.
    #FutureinFocus SEARCH © comScore, Inc. Proprietary.
  • 40.
    Turkey Leads TheWay With Most Searches per Searcher in Europe UK Internet Users Searched 161 Times on Average During December 242.7 195.4 Searches per Searcher 160.8 149.5 138.4 138.8 133.6 131.0 127.3 125.9 124.0 118.2 118.2 117.4 115.5 105.5 103.8 93.4 89.6 © comScore, Inc. Proprietary. Source: comScore, qSearch, December 2012, Europe 15+ 40
  • 41.
    Google Captures 86%of the EU Search Engine Market 2% 1% 10% 1% Google Search Share of Searches Yandex Web Search Mail.Ru - Search Bing Ask Network 86% © comScore, Inc. Proprietary. Source: comScore, qSearch, December 2012, Europe 15+ 41
  • 42.
    Europeans Search onFacebook, eBay and Amazon, Not Just Search Engines like Google and Yandex Searches per Searcher Google Sites 388,519 115.0 Facebook.com 89,853 4.4 eBay 88,159 24.9 Amazon Sites 74,003 9.8 Yandex Sites 69,365 66.9 Microsoft Sites 63,042 10.3 Ask Network 60,239 5.6 Mail.ru Group 46,680 23.7 Wikimedia 3.5 40,277 Foundation Sites Yahoo! Sites 31,043 11.8 Unique Searchers (000) © comScore, Inc. Proprietary. Source: comScore, qSearch, December 2012, Europe 15+ 42
  • 43.
    #FutureinFocus DIGITAL ADVERTISING © comScore, Inc. Proprietary.
  • 44.
    Understanding Campaign Effectiveness Tobetter understand the quality of ad delivery today and to start an informed discussion across markets, comScore conducted vCE charter studies around the globe to measure impressions delivered across a Europe 2012 variety of dimensions, such as ads delivered in-view, in the right geography, in a brand safe environment and absent of non-human traffic. Following is a summary of the European highlights. © comScore, Inc. Proprietary. 44
  • 45.
    European Charter StudyHighlights 23 campaigns 14 advertisers The EU study involved major brand advertisers in 8 markets to understand ad 1.4 billion impressions visibility, demo targeting and brand safety 237,000 sites © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 45
  • 46.
    EU Study Findings:Over One-third of Ad Impressions Were Never In-view, a Higher Percentage Than in US Study US EU IN-VIEW RATE 69% 63% AVERAGE AVERAGE In-view is defined as an ad impression with at least 50% of the ad’s pixels visible for one second or more © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 46
  • 47.
    EU Study Findings:Ad Visibility Differs Depending on Size of Site Percent of Ads Served In-view within a Given Site Category 67% 66% 66% 59% Top 50 Sites Top 100 Sites Top 500 Sites The Long Tail (Remaining 501+ Sites) © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 47
  • 48.
    EU Study Findings:In-view Rates Also Differ by Size of Creative Percent of Ads Delivered In-view by Ad Size 71% 69% 63% 160 x 600 350 x 250 728 x 90 © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 48
  • 49.
    Brand Marketers NeedTools To Ensure Their Ads Do Not Appear Near Inappropriate Content Visit www.comScore.com/vCE to learn how to optimise your campaigns for ad visibility, demo targeting and brand safety. US EU 92,000 people 21,000 people In the US In the EU 72% and 55% of US and EU campaigns had impressions served in inappropriate brand content © comScore, Inc. Proprietary. Source: comScore EU Charter Study, Mar-Aug 2012 49
  • 50.
    #FutureinFocus SPOTLIGHTS AND SCORECARDS © comScore, Inc. Proprietary.
  • 51.
    Spotlight on News/Information,Retail and Banking + Snapshots per Country News/Information – Retail – Banking The Scorecard section also provides more detailed, This report includes a special review of three country level, information for three key internet categories that are of particular interest to the categories – News/Information, Retail and Banking. industry – either because these activities show These are three of over 100 categories and sub- particularly high adoption rates (News/Information) categories broken out in comScore’s dictionary. or high growth rates (Retail and Banking). Scorecard Section for 18 European Countries Please click on the country to get directly The following ‘Scorecard’ section (starting on page to the Snapshot section: 59) provides the top 20 sites across all 18 •  Austria •  Norway European countries measured individually by •  Belgium •  Poland •  Denmark •  Portugal comScore. Furthermore it shows how these sites •  Finland •  Russian Federation have grown over the past year and the levels of •  France •  Spain engagement (average minutes and average pages •  Germany •  Sweden per visitor) per site. •  Ireland •  Switzerland •  Italy •  Turkey •  Netherlands •  United Kingdom © comScore, Inc. Proprietary. 51
  • 52.
    News/Information – 8 outof 10 European Internet Users Visit News and Information Sites 34,601 Nearly 327 million Europeans visited News and Information sites in December 2012 27,441 Total Unique Visitors (000) 21,517 21,129 20,773 20,245 19,325 17,425 16,558 16,096 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 52
  • 53.
    News/Information – 55+Year Olds Spent Most Time on News/Info Sites, but Fastest Growing is 35-44 Age Group Across Europe, time spent on news/ information sites increased by 10% to 61.5 minutes per person in Dec. 2012 Average Minutes per Visitor Dec-11 37.8 53.8 54.8 66.2 73.5 Dec-12 41.6 57.2 63.2 69.6 82.6 Persons: 15-24 Persons: 25-34 Persons: 35-44 Persons: 45-54 Persons: 55+ © comScore, Inc. Proprietary. Source: comScore MMX, December 2011 - December 2012, Europe 15+ 53
  • 54.
    Retail – MoreThan 146 Million Europeans Visit Comparison Shopping Sites Top 5 Retail Subcategories by Unique Visitors (000) 160,000 146,595 143,335 139,706 140,000 132,884 123,635 119,704 120,000 100,000 94,609 87,510 80,000 57,460 60,000 49,812 40,000 20,000 0 Comparison Consumer Apparel Computer Home Furnishings Shopping Electronics Hardware Dec-2011 Dec-2012 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011 - December 2012, Europe 15+ 54
  • 55.
    Retail – Top10 European Retail Websites German Retail Group Otto Only Behind Amazon and Apple Average Minutes per Person Amazon Sites 123,524 28.2 Apple.com Worldwide Sites 54,057 9.3 eBay, which is listed in the auction category, as opposed to Otto Gruppe 33,068 21.6 retail, had 117.8 million Unique Visitors in December 212 Total Unique Visitors (000) LeGuide.com Sites 28,293 2.7 Groupe PPR 26,939 12.9 Samsung Group 21,634 5.5 IKEA 18,951 12.8 Yandex Market 18,899 9.1 Dixons Retail Plc. 17,922 7.6 Rakuten Inc 17,572 10.8 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 55
  • 56.
    Retail – Top MobileRetail Activities in EU5 (France, Germany, Italy, Spain and UK) Top Smartphone Retail Activities 1.  Found Store Location (20.4% of Smartphone Users) 2.  Compared Product Prices (17.5% of Smartphone Users) 3.  Researched Product Features (16.2% of Smartphone Users) Top Smartphone Retail Activities in Store 1.  Took Picture of a Product (19.3% of Smartphone Users) 14.1% of EU5 smartphone 2.  Texted or Called Friends/Family about a Product (18.0% of Smartphone Users) users purchased a good or service on their device in 3.  Sent Picture of Product to Family/Friends (9.8% of Smartphone Users) December 2012 Top Goods or Services Purchased on a Smartphone 1.  Clothing or Accessories (37.3% of Smartphone Shoppers) 2.  Books (excl. ebooks) (27.9% of Smartphone Shoppers) 3.  Consumer Electronics/ Household Appliances (27.5% of Smartphone Shoppers) © comScore, Inc. Proprietary. Source: comScore MobiLens, 3 month average ending December 2012, EU5 13+ 56
  • 57.
    Banking – PenetrationAcross Europe Netherlands Leads with 66% of Internet Users Visiting Online Banking Sites Reach (%) of Online Banking Netherlands 66.0 France 60.0 Finland 56.4 United Kingdom 54.8 Sweden 54.2 Poland 52.3 Germany 48.0 Spain 45.5 Norway 43.6 Denmark 42.3 Belgium 40.5 2 in 3 Dutch internet users visited online banking Europe 39.9 websites, while only 18.8% of Turkey 39.6 Swiss users bank online Austria 36.9 Ireland 31.4 Italy 28.6 Portugal 25.3 Russian Federation 22.2 Switzerland 18.8 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 57
  • 58.
    Banking – UniCredit Showsthe Fastest Growth Amongst Top 10 Banking Sites Top 10 European Banking Websites by Unique Visitors (000) in Dec. 2012 +3% +8% +15% +23% 11,622 11,577 10,749 +40% 10,553 +7% -9% 8,987 +5% +28% 8,290 +11% 7,831 7,027 6,807 6,780 © comScore, Inc. Proprietary. Source: comScore MMX, December 2012, Europe 15+ 58
  • 59.
    Download further reportsfrom the Future in Focus series analysing mobile trends or providing a detailed view of the digital landscape in the US, UK, Germany or France. www.comscore.com/futureinfocus2013 SCORECARDS © comScore, Inc. Proprietary.
  • 60.
    Austria Avg    Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Austria %   Pages   Top  5  N ews/Information  Sites  in  Austria  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  15+   5,027 6 862.8 1,530        N ews/Information 3,363 -­‐1 30.0 45        Google  Sites 4,763 6 156.8 223        Krone.at 528 17 19.2 26        Facebook.com 3,344 0 196.2 325        Standard  Verlagsgesellschaft 466 25 10.0 9        Microsoft  Sites 2,612 -­‐10 42.5 41        W etter.at 360 1 5.7 9        Amazon  Sites 2,437 12 35.3 61        Kleinezeitung.at 347 16 10.2 12        W ikimedia  Foundation  Sites 2,193 7 10.7 11        News.at 317 42 7.1 15        Styria  Media  Group 1,635 22 34.9 86  Avg          Glam  Media 1,602 1 6.9 9 Total  Unique    Avg   Top  5  Retail  Sites  in  Austria %   Pages          eBay 1,575 19 49.9 92 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Yahoo!  Sites 1,560 5 43.8 43 (000) per  Visitor   Visitor          Axel  Springer  AG 1,514 8 10.5 17        Retail 4,156 8 54.0 113        United-­‐Internet  Sites 1,485 7 56.6 120        Amazon  Sites 2,437 12 35.3 61        Hubert  Burda  Media 1,342 10 6.3 10        Otto  Gruppe 755 13 12.5 34        O RF.at  Network 1,260 21 28.4 43        Apple.com  W orldwide  Sites 609 -­‐2 7.7 10        VEVO 1,258 -­‐15 13.4 10        Geizhals.at   574 22 6.8 14        Ask  Network 1,235 33 2.5 7        LeGuide.com  Sites 520 123 1.7 3        Apple  I nc. 1,141 3 4.1 5  Avg          gutefrage.net  GmbH 1,005 28 3.0 4 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Austria %   Pages          ProSiebenSat1  Sites 969 5 5.4 7 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Deutsche  Telekom 949 6 19.5 37 (000) per  Visitor   Visitor          Herold  Sites 947 17 3.8 8        Business/Finance  -­‐  Banking 1,857 20 31.1 72        Raiffeisen 684 23 28.7 69        Sparkasse.at 539 23 25.9 52 BACK TO        Unicredit  Group 387 28 30.0 86 OVERVIEW PAGE        Banking.co.at 175 32 19.2 34        Easybank.at   108 87 20.8 48 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Austria 15+ 60
  • 61.
    Belgium Avg    Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Belgium %   Pages   Top  5  N ews/Information  Sites  in  Belgium  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor          Total  Internet  Audience:  Age  15+   6,371 5 1,346.5 2,259        N ews/Information 5,354 8 61.6 75        Google  Sites 6,102 5 205.3 306        Nieuwsblad.be 1,560 14 47.5 45        Microsoft  Sites 5,432 0 115.8 98        Standaard.be 1,019 22 26.4 32        Facebook.com 5,176 9 354.3 559        Hln.be 943 -­‐22 31.6 43        W ikimedia  Foundation  Sites 2,667 1 10.0 11        Concentra  media 898 -­‐16 11.3 20        Corelio 2,451 13 46.8 49        Deredactie.be 645 -­‐1 22.5 26        Yahoo!  Sites 2,341 5 60.1 58  Avg          VEVO 2,277 5 16.4 11 Total  Unique    Avg   Top  5  Retail  Sites  in  Belgium %   Pages          Belgacom  Group 2,029 -­‐5 12.5 30 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Apple  I nc. 1,720 4 4.4 6 (000) per  Visitor   Visitor          VRT  Sites 1,646 3 18.6 24        Retail 5,292 9 38.7 83.0        Ask  Network 1,538 65 3.4 9        Amazon  Sites 1,461 7 10.4 17.1        Viacom  Digital 1,506 -­‐5 7.8 7        Apple.com  W orldwide  Sites 999 3 7.6 10.4        De  Persgroep 1,497 -­‐15 32.9 50        Groupe  PPR 745 -­‐29 8.0 14.3        Amazon  Sites 1,461 7 10.4 17        Zalando 652 2,127 15.8 35.9        Groupe  Rossel 1,393 6 14.4 22        LeGuide.com  Sites 582 56 1.6 3.4        eBay 1,380 8 25.7 57        Sanoma  Group 1,373 36 5.4 12  Avg          Truvo  I nternational 1,333 3 3.5 10 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Belgium %   Pages          2dehands 1,298 13 44.5 82 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Telenet  Sites 1,252 -­‐19 14.6 27 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 2,580 -­‐7 39.0 105        BNP  Paribas 1,143 13 34.7 125 BACK TO        I NG  Group 715 20 27.9 51 OVERVIEW PAGE        KBC  Group 668 -­‐17 38.1 74        Dexia  Bank 245 -­‐66 9.8 30        Citigroup 93 -­‐35 11.2 27 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Belgium 15+ 61
  • 62.
    Denmark Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Denmark %   Pages   Top  5  N ews/Information  Sites  in  Denmark  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  15+ 3,772 2 1,235.9 2,084        N ews/Information 2,818 0 42.8 57        Google  Sites 3,533 2 187.6 237        Ekstrabladet.dk 1,098 2 33.1 44        Microsoft  Sites 2,896 -­‐6 60.5 50        Berlingske  media 929 -­‐7 17.8 19        Facebook.com 2,733 -­‐4 284.4 455        Dmi.dk 655 37 14.3 26        JP  Politiken  Hus 1,362 -­‐1 32.2 46        Politiken.dk 556 1 9.7 12        W ikimedia  Foundation  Sites 1,292 0 9.7 11        Jp.dk 313 -­‐28 3.7 11        Dr.dk   1,229 4 42.7 53        Yahoo!  Sites 1,160 23 55.2 48  Avg   Total  Unique    Avg          TV2  Danmark 1,137 -­‐15 22.7 29 Top  5  Retail  Sites  in  Denmark %   Pages   Visitors   Minutes          eBay 1,125 -­‐4 41.0 86 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Apple  I nc. 1,097 -­‐1 3.6 5 Visitor          VEVO 1,076 -­‐11 21.7 13        Retail 3,027 2 50.7 91        Eniro  Sites 1,048 -­‐12 6.7 13        Amazon  Sites 943 2 17.6 27        Amazon  Sites 943 2 17.6 27        Elgiganten.dk       602 21 8.8 17        Berlingske  Media 929 -­‐7 17.8 19        Apple.com  W orldwide  Sites 600 -­‐3 6.6 10        Spotify 842 65 .9 1        ValueClick  Sites 522 10 4.5 13        Ask  Network 768 9 3.6 8        CDON  Group 474 7 10.2 17        Linkedin 754 N/A 23.6 31 Avg   Total  Unique    Avg          Valve  Corporation 751 160 19.3 22 Top  5  Online  Banking  Sites  in  Denmark %   Pages   Visitors   Minutes          Glam  Media 739 31 5.5 10 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Viacom  Digital 714 -­‐12 12.4 8 Visitor        Business/Finance  -­‐  Banking 1,594 6 33.5 87        Danske  Bank 614 -­‐5 32.3 96        Nordea  Group 512 4 10.3 21 BACK TO        Bec.dk 191 14 29.1 62 OVERVIEW PAGE        Portalbank.dk 178 35 36.3 101        Jyskebank.dk 116 111 46.6 92 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Denmark 15+ 62
  • 63.
    Finland Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Finland %   Pages   Top  5  N ews/Information  Sites  in  Finland  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  15+ 3,476 2 1,669.0 2,674        N ews/Information 3,380 3 201.2 209        Google  Sites 3,336 2 271.4 391        I lta-­‐sanomat  s ites 2,880 N/A 45.9 51        Sanoma  Group 3,332 39 66.2 88        Yle.fi 2,521 89 14.1 28        Microsoft  Sites 2,839 -­‐4 66.0 53        I ltalehti.fi 2,323 17 112.3 108        Facebook.com 2,794 3 362.4 578        Hs.fi  s ites 2,085 N/A 10.8 16        Alma  Media 2,680 19 206.9 155        Foreca 1,164 N/A 12.0 19        Yleisradio  O y 2,597 95 13.7 27  Avg          O tavamedia 2,548 67 77.1 79 Total  Unique    Avg   Top  5  Retail  Sites  in  Finland %   Pages          MTV3  I nternet 2,436 56 27.0 45 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          W ikimedia  Foundation  Sites 1,853 6 10.9 14 (000) per  Visitor   Visitor          Aller  Media 1,397 290 31.8 63        Retail 2,756 7 38.7 84        VEVO 1,234 -­‐7 16.4 12        Amazon  s ites 920 2 12.1 21        Viacom  Digital 1,173 20 9.2 7        Cdon  group 725 14 13.0 24        Foreca 1,164 N/A 12.0 19        Verkkokauppa.com 601 34 11.1 22        Glam  Media 1,100 -­‐2 6.5 9        Yahoo!  Sites 1,072 24 22.1 28        Netanttila.com   477 26 9.6 20        Kesko  Sites 1,043 N/A 10.9 20        Hintaseuranta.fi 370 -­‐6 1.8 4        Rohea 999 N/A 5.9 6  Avg          Elisa  O yj 938 N/A 13.9 28 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Finland %   Pages          O P-­‐Pohjola 921 17 19.1 18 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Amazon  Sites 920 2 12.1 21 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 1,960 9 30.2 61        Op.fi   901 17 19.2 17 BACK TO        Nordea  Group 827 1 25.5 55 OVERVIEW PAGE        Danske  Bank 338 4 29.6 73        Saastopankki.fi 165 49 30.7 105        Aktia.fi 77 22 28.1 82 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Finland 15+ 63
  • 64.
    France Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  France %   Pages   Top  5  N ews/Information  Sites  in  France  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor        Total  Internet  Audience:  Age  6+ 48,017 1 1,514.4 2,394        N ews/Information 32,722 0 55.6 58        Google  Sites 44,654 0 192.9 239        Le  Figaro 7,226 21 11.3 11        Microsoft  Sites 37,048 -­‐6 121.2 93        Nouvelobs.com,  Quotidien  temps  r eel 6,677 114 14.0 12        Facebook.com 34,258 4 264.9 413        Le  Monde  Sites 6,491 -­‐7 23.0 13        O range  Sites 22,062 -­‐7 102.4 180        Meteofrance.com 6,384 11 7.8 12        Yahoo!  Sites 21,289 -­‐1 84.8 76        Yahoo!-­‐ABC  News  Network 6,204 N/A 21.9 21        CCM-­‐Benchmark 20,876 -­‐6 9.0 11        W ikimedia  Foundation  Sites 20,765 0 12.1 11  Avg   Total  Unique    Avg          I liad  -­‐  Free.fr  Sites 18,567 -­‐5 26.5 28 Top  5  Retail  Sites  in  France %   Pages   Visitors   Minutes          Axel  Springer  AG 18,194 2 12.8 16 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Amazon  Sites 18,123 -­‐2 21.7 34 Visitor          Groupe  PPR 17,648 -­‐10 14.7 24        Retail 40,155 -­‐3 97.4 188        Groupe  Pages  Jaunes 17,423 -­‐8 10.4 16        Amazon  Sites 18,123 -­‐2 21.7 34        Schibsted  (Anuntis-­‐Infojobs-­‐20minutos) 17,400 6 92.8 148        Groupe  PPR 17,648 -­‐10 14.7 24        Groupe  Lagardere 16,868 6 11.6 12        Cdiscount.com   12,403 13 17.7 28        Vivendi 16,062 -­‐2 32.4 52        LeGuide.com  Sites 9,497 16 3.1 5        Ebuzzing 15,187 -­‐2 7.2 9        Rakuten  I nc 8,600 -­‐36 10.8 19        Dailymotion.com 13,836 -­‐13 12.6 15  Avg          Apple  I nc. 13,662 6 5.8 6 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  France %   Pages          Groupe  M6 13,419 -­‐9 6.3 10 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Groupe  Casino 12,731 12 17.8 28 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 26,234 0 48.6 106        Groupe  Credit  Agricole 11,094 6 26.0 63 BACK TO        Societe  Generale 6,009 -­‐14 53.3 50 OVERVIEW PAGE        Labanquepostale.fr 5,100 6 30.1 102        Groupe  Credit  Mutuel 4,408 6 22.7 51        Caisse  d'Epargne 4,369 -­‐4 25.8 70 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, France 6+ 64
  • 65.
    Germany Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Germany %   Pages   Top  5  N ews/Information  Sites  in  Germany  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  6+ 57,389 2 1,374.0 2,451        N ews/Information 39,820 -­‐3 43.0 67        Google  Sites 53,610 2 199.4 236        Bild.de   8,442 -­‐9 35.0 62        Facebook.com 38,569 0 267.4 446        W etter.com   7,263 54 9.4 16        Amazon  Sites 35,215 8 42.1 73        Spiegel.de   6,039 9 15.1 21        eBay 33,659 11 118.2 233        Focus  Online 5,445 14 6.5 7        Microsoft  Sites 32,374 -­‐5 43.0 38        W elt.de   4,633 -­‐2 4.4 5        Deutsche  Telekom 29,252 12 42.9 74        Axel  Springer  AG 27,357 5 22.2 39 Avg   Total  Unique    Avg          United-­‐Internet  Sites 26,974 6 65.5 147 Top  5  Retail  Sites  in  Germany %   Pages   Visitors   Minutes          W ikimedia  Foundation  Sites 26,436 1 13.7 14 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Hubert  Burda  Media 23,800 2 9.1 15 Visitor        ProSiebenSat1  Sites 21,021 -­‐6 11.0 15        Retail 50,566 4 88.6 184        Yahoo!  Sites 19,912 -­‐4 51.0 54        Amazon  Sites 35,215 8 42.1 73        gutefrage.net  GmbH 19,481 19 4.7 6        Otto  Gruppe 15,352 20 27.4 64        RTL  Group  Sites 16,248 -­‐8 31.0 51        I dealo 9,045 31 4.2 8        Glam  Media 16,242 6 6.6 11        Apple.com  W orldwide  Sites 8,311 -­‐6 10.8 14        O tto  Gruppe 15,352 20 27.4 64        eBay  Shops  Deutschland 6,600 15 7.4 15        Apple  I nc. 13,911 -­‐2 6.5 8 Avg          Ask  Network 11,181 21 3.8 9 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Germany %   Pages          Sparkassen-­‐Finanzgruppe 10,440 21 31.9 44 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Metro  Group 10,318 28 7.3 22 (000) per  Visitor   Visitor        Business/Finance  -­‐  Banking 25,540 15 37.4 62        Sparkassen-­‐Finanzgruppe 10,440 21 31.9 15 BACK TO        Volksbanken-­‐Raiffeisenbanken 6,380 27 25.9 10 OVERVIEW PAGE        Commerzbank  Sites 2,798 23 30.2 19        Postbank.de   2,546 -­‐25 7.4 -­‐67        I NG  Group 1,899 37 20.2 6 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Germany 6+ 65
  • 66.
    Ireland Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Ireland %   Pages   Top  5  N ews/Information  Sites  in  Ireland  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 2,598 10 1,167.0 1,805        N ews/Information 2,491 10 56.1 63        Google  Sites 2,414 8 159.6 200        I ndependent  News  &  Media 919 18 21.5 23        Yahoo!  Sites 1,942 32 49.1 48        BBC 705 -­‐1 21.3 24        Facebook.com 1,876 4 280.4 445        Mail  Online 685 12 31.7 25        Microsoft  Sites 1,785 -­‐5 42.6 42        About   641 -­‐1 3.0 4        Distilled  Media 1,346 9 38.8 71        I rishtimes.com 628 -­‐4 18.2 19        Glam  Media 1,277 14 21.2 20  Avg          Rte.ie   1,246 -­‐7 13.8 21 Total  Unique    Avg   Top  5  Retail  Sites  in  Ireland %   Pages          Ask  Network 1,232 87 3.4 7 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Amazon  Sites 1,077 1 16.5 24 (000) per  Visitor   Visitor          W ikimedia  Foundation  Sites 969 10 12.5 13        Retail 2,415 5 45.6 86        I ndependent  News  &  Media 919 18 21.5 23        Amazon  Sites 1,077 1 16.5 24        BBC  Sites 878 -­‐3 19.7 22        Ticketmaster 480 3 11.9 30        AOL,  I nc. 832 57 11.5 10        Home  Retail  Group 423 5 21.0 45        Apple  I nc. 816 3 4.4 4        Apple.com  W orldwide  Sites 407 -­‐5 8.8 9        I rish  Times  Group 794 -­‐7 21.0 25        ASOS  Plc 211 -­‐9 18.8 25        DoneDeal 785 56 90.0 171        VEVO 777 -­‐1 13.4 9 Avg   Total  Unique    Avg          Viacom  Digital 754 8 8.2 7 Top  5  Online  Banking  Sites  in  Ireland %   Pages   Visitors   Minutes          CBS  I nteractive 704 21 8.1 9 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          eBay 656 5 31.3 53 Visitor        Business/Finance  -­‐  Banking 816 8 20.9 34        AIB  Group 433 9 13.4 17 BACK TO        Bank  of  I reland  Group 255 7 26.8 43 OVERVIEW PAGE        The  Royal  Bank  Of  Scotland 132 3 15.4 40        Permanenttsb.ie 37 -­‐11 1.5 5        Bank  of  America 28 5 10.7 21 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Ireland 15+ 66
  • 67.
    Italy Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Italy %   Pages   Top  5  N ews/Information  Sites  in  Italy  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 28,722 17 1,111.9 1,857        N ews/Information 21,817 11 43.2 55        Google  Sites 26,902 16 142.6 178        Corriere.it 6,206 27 16.6 21        Facebook.com 22,398 17 347.2 579        I lmeteo  s .r.l. 5,370 16 26.8 23        Microsoft  Sites 17,827 -­‐4 44.9 42        Repubblica.it 4,697 5 15.0 17        Yahoo!  Sites 17,277 12 39.2 41        Yahoo!-­‐abc  news  network 3,871 N/A 5.0 14        Libero  Group 15,107 N/A 48.1 94        Libero.it  News 3,095 108 5.4 10        Telecom  I talia 13,254 7 50.1 82  Avg          W ikimedia  Foundation  Sites 11,216 11 11.5 12 Total  Unique    Avg   Top  5  Retail  Sites  in  Italy %   Pages          eBay 9,635 29 27.9 56 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Banzai 8,636 -­‐3 5.6 13 (000) per  Visitor   Visitor          Ask  Network 8,455 15 3.3 8        Retail 21,130 12 27.3 54        Populis 8,328 -­‐7 4.7 7        Amazon  Sites 6,322 26 12.0 22        ForumCommunity 7,662 48 9.7 17        LeGuide.com  Sites 4,062 195 2.6 4        VEVO 7,644 12 12.0 9        I BS  Network 3,866 17 6.5 9        RCS  Media  Group 7,613 21 24.9 27        Apple.com  W orldwide  Sites 3,561 4 8.9 12        Altervista.org 7,425 16 5.1 17        Gruppo  7Pixel 3,191 42 2.7 7        Amazon  Sites 6,322 26 12.0 22        Apple  I nc. 6,001 13 5.3 7  Avg   Total  Unique    Avg          Gruppo  Mediaset 5,871 39 23.0 30 Top  5  Online  Banking  Sites  in  Italy %   Pages   Visitors   Minutes          Gruppo  Editoriale  Espresso 5,624 3 15.8 20 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Axel  Springer  AG 5,467 11 5.8 9 Visitor          Business/Finance  -­‐  Banking 8,202 36 33.9 87        UniCredit  Group 2,134 40 29.7 99 BACK TO        I ntesa  Sanpaolo 2,066 103 33.3 87 OVERVIEW PAGE        The  Royal  Bank  Of  Scotland 881 79 3.3 5        Gruppo  MPS 693 82 30.4 71        UBI  Banca  Group 511 N/A 27.9 56 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Italy 15+ 67
  • 68.
    Netherlands Avg   Total  Unique   Avg   Avg  Pages   Top  5  N ews/Information  Sites  in  t he   Total  Unique    Avg   Top  20  Sites  in  t he  N etherlands %    %   Pages   Visitors   Minutes   per   Netherlands Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth Growth   per   (000) per  Visitor Visitor Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor  Total  Internet  Audience:  Age  15+ 12,006 0 1,835.8 2,941        N ews/Information 9,944 -­‐1 102.0 109        Google  Sites 11,610 0 271.7 332        Nu.nl   4,177 7 48.6 56        Microsoft  Sites 10,671 -­‐3 169.3 138        De  Telegraaf 3,055 0 79.5 60        Facebook.com 9,018 7 251.0 407        Buienradar-­‐Meteox 2,540 N/A 16.0 21        Sanoma  Group 7,853 7 49.2 68        Ad.nl 1,880 12 79.9 56        Telegraaf  Media  Groep 6,174 15 99.4 122        MeteoVista 1,488 N/A 10.7 15        eBay 6,124 -­‐3 81.1 128  Avg          W ikimedia  Foundation  Sites 5,876 2 12.5 13 Total  Unique    Avg   Top  5  Retail  Sites  in  t he  N etherlands %   Pages          Publieke  O mroep 5,403 -­‐3 25.9 38 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          RTL  Group  Sites 4,942 76 18.3 24 (000) per  Visitor   Visitor          Ahold  Sites 4,898 176 15.7 30        Retail 10,460 4 74.8 162        I NG  Group 4,046 -­‐5 40.1 164        Bol.com 4,189 7 14.1 26        Rabobank  Group 4,013 6 39.6 61        Amazon  Sites 2,747 3 12.6 19        VEVO 3,961 -­‐11 20.2 13        Beslist  Sites 2,623 39 3.3 6        Apple  I nc. 3,933 -­‐1 5.0 7        W ehkamp 2,427 10 16.9 30        Yahoo!  Sites 3,912 14 33.7 38        Apple.com  W orldwide  Sites 2,338 -­‐8 8.5 12        Twitter.com 3,805 -­‐3 24.3 28        Linkedin 3,631 N/A 24.9 34  Avg          KPN 3,231 -­‐13 28.8 46 Top  5  Online  Banking  Sites  in  t he   Total  Unique    Avg   %   Pages          Ask  Network 3,165 16 3.3 7 Netherlands Visitors   Minutes   Growth per          De  Persgroep 2,969 9 59.4 50 Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 7,923 0 57.0 142        I NG  Group 4,046 -­‐5 40.1 164        Rabobank  Group 4,013 6 39.6 61 BACK TO        Abn  a mro 2,438 -­‐12 26.1 48 OVERVIEW PAGE        Snsbank.nl 540 -­‐22 34.7 58        Multisafepay.com 230 76 1.9 4 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Netherlands 15+ 68
  • 69.
    Norway Avg   Avg   Total  Unique   Avg   Top  5  N ews/Information  Sites  in   Total  Unique    Avg   Top  20  Sites  in  N orway %   Pages    %   Pages   Visitors   Minutes   Norway Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Growth   per   (000) per  Visitor Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor Visitor        Total  Internet  Audience:  Age  15+ 3,336 2 1,491.0 2,253        N ews/Information 3,201 2 134.3 155        Google  Sites 3,020 2 202.2 257        Aftenposten  AS 1,664 -­‐13 51.5 89        Facebook.com 2,573 -­‐1 323.4 480        Vg.no 1,639 -­‐6 62.3 50        Microsoft  Sites 2,552 1 100.2 61        A-­‐Pressen  Group 1,489 -­‐2 20.2 39        Schibsted  (Anuntis-­‐Infojobs-­‐20minutos) 2,244 -­‐3 117.7 139        Dagbladet.no   1,117 2 23.7 31        A-­‐Pressen  Group 1,489 -­‐2 20.2 39        Edda  Media 968 9 11.0 18        W ikimedia  Foundation  Sites 1,403 0 10.9 14  Avg          Spotify 1,264 6 1.0 1 Total  Unique    Avg   Top  5  Retail  Sites  in  N orway %   Pages          AS  Avishuset  Dagbladet 1,247 -­‐7 24.0 33 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Telenor 1,216 -­‐9 26.6 45 (000) per  Visitor   Visitor          Yahoo!  Sites 1,182 26 48.8 45        Eniro  Sites 1,142 -­‐15 26.0 18        Retail 2,639 6 45.6 88        NRK  Sites 1,023 -­‐15 44.5 30        Amazon  Sites 876 6 17.0 28        Edda  Media 968 9 11.0 18        CDON  Group 582 2 15.9 30        TV2  Sites 912 -­‐26 29.2 30        Elkjop.no 567 0 8.4 16        Amazon  Sites 876 6 17.0 28        Apple.com  W orldwide  Sites 508 -­‐19 6.5 10        VEVO 873 -­‐18 14.5 10        Netflix.com 423 N/A 29.5 34        Apple  I nc. 859 -­‐13 3.9 6  Avg          YR.NO 855 4 49.7 24 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  N orway %   Pages          Federated  Media  Publishing 807 -­‐25 8.6 11 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Aller  Media 790 1 11.2 15 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 1,454 5 38.1 86        DnB  Group 579 6 32.0 52 BACK TO        SpareBank  1  Gruppen 394 16 35.6 71 OVERVIEW PAGE        Nordea  Group 307 8 23.9 54        Sparebanken  Song  og  Fjordane 178 -­‐7 36.2 121        SkandiaBanken 113 -­‐7 30.9 132 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Norway 15+ 69
  • 70.
    Poland Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Poland %   Pages   Top  5  N ews/Information  Sites  in  Poland  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 19,350 6 1,759.7 3,052        N ews/Information 18,283 22 45.8 73        Google  Sites 18,820 6 259.8 300        Gazeta.pl  Group 14,344 17 25.5 42        Facebook.com 15,697 16 390.5 695        Polskapresse 6,501 N/A 8.6 18        MIH  Limited 15,601 5 135.1 221        Onet.pl  -­‐  W iadomosci   4,785 12 15.8 16        Gazeta.pl  Group 14,344 17 25.5 42        W p.pl  -­‐  W iadomosci   3,821 10 9.7 16        Axel  Springer  AG 14,132 886 40.3 67        Se.pl   2,946 35 3.1 5        O range  Sites 14,101 181 82.3 124  Avg          W ikimedia  Foundation  Sites 10,968 6 14.1 15 Total  Unique    Avg   Top  5  Retail  Sites  in  Poland %   Pages          Grupa  o2 10,851 -­‐6 34.6 46 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Chomikuj.pl       9,326 18 97.1 124 (000) per  Visitor   Visitor          I nteria.pl  SA 8,819 8 36.3 42        Retail 16,137 11 39.4 92        VEVO 8,219 11 18.3 13        Ceneo.pl 6,284 18 5.2 9        NK.pl 7,894 -­‐43 56.1 138        Nokaut.pl   3,226 12 2.0 3        Microsoft  Sites 7,284 23 13.7 9        Plus.pl 3,056 21 6.2 10        Polskapresse 6,501 N/A 8.6 18        Euro.com.pl 2,684 14 7.6 23        Demotywatory.pl       6,137 -­‐13 39.1 29        Grupa  O mnigence 5,956 N/A 16.0 27        Empik.com 2,392 42 4.6 15        Kwejk.pl     5,474 -­‐18 67.6 60  Avg          TVN  S.A. 5,344 N/A 14.2 24 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Poland %   Pages          Groupe  Edipresse 4,991 327 7.9 13 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Murator  SA 4,836 N/A 4.8 8 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 10,115 10 26.9 72        Commerzbank  Sites 2,143 5 20.4 64 BACK TO        I NG  Group 1,982 15 33.4 110 OVERVIEW PAGE        UniCredit  Group 1,896 110 23.2 54        AIB  Group 1,653 15 1.9 7        PKO  Bank  Polski 1,448 -­‐2 4.1 7 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Poland 15+ 70
  • 71.
    Portugal Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Portugal %   Pages   Top  5  N ews/Information  Sites  in  Portugal  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 4,743 10 1,237.1 2,033        N ews/Information 3,250 11 32.0 42        Google  Sites 4,551 9 194.4 291        A  Bola 712 2 65.1 82        Facebook.com 3,996 9 365.1 603        R7  Noticias   607 1,745 2.3 4        Microsoft  Sites 3,680 2 97.0 75        Publico.pt 468 18 13.4 8        Portugal  Telecom 2,510 1 30.0 47        Meteo.pt 447 25 8.1 5        Terra  -­‐  Telefonica 1,938 7 11.4 13        Jn.pt 421 16 9.3 11        Yahoo!  Sites 1,797 27 20.1 22  Avg          UOL 1,729 3 18.2 16 Total  Unique    Avg   Top  5  Retail  Sites  in  Portugal %   Pages          VEVO 1,696 -­‐3 18.6 13 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          W ikimedia  Foundation  Sites 1,579 1 7.5 9 (000) per  Visitor   Visitor          O LX  I nc. 1,458 29 25.6 64        Prisa 1,445 14 31.1 49        Retail 3,456 11 28.1 60        Ask  Network 1,377 189 3.1 8        Groupe  PPR 1,022 18 7.1 15        R7  Portal 1,316 698 7.7 9        Amazon  Sites 871 3 13.1 22        Federated  Media  Publishing 1,177 -­‐31 4.2 6        W orten.pt     676 38 7.8 15        Grupo  Cofina 1,089 0 42.4 56        Dixons  Retail  Plc. 542 28,954 4.9 9        Viacom  Digital 1,026 -­‐8 8.1 7        Leiloes.net     391 -­‐19 14.5 36        Groupe  PPR 1,022 18 7.1 15  Avg          Grupo  Controlinveste 940 11 12.1 16 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Portugal %   Pages          Linkedin 905 N/A 10.8 15 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Globo 897 42 16.6 15 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 1,200 38 26.4 68        Grupo  Caixa  Geral  de  Deposito 431 N/A 24.3 52 BACK TO        BES.PT 247 1 24.2 53 OVERVIEW PAGE        Grupo  Santander 232 8 14.8 61        Bpinet.pt     189 16 17.0 50        Barclays  Bank 147 26 10.3 34 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Portugal 15+ 71
  • 72.
    Russia Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Russia %   Pages   Top  5  N ews/Information  Sites  in  Russia  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 61,345 15 1,565.0 2,938        N ews/Information 42,448 20 24.8 33        Mail.ru  Group 52,396 17 371.1 773        Yandex  W eather 17,695 57 5.5 9        Yandex  Sites 52,124 16 91.6 173        Yandex  News 15,092 15 6.7 10        Google  Sites 45,838 21 97.9 94        Map  Makers  Sites  (Gismeteo) 10,971 81 11.0 18        VK.com 43,959 19 390.7 612        Mail.Ru  -­‐  News 10,848 20 9.7 10        Microsoft  Sites 27,370 47 16.9 12        Ria.ru   7,197 25 5.0 5        W ikimedia  Foundation  Sites 25,750 17 14.4 14  Avg          Ucoz  W eb  Services 23,900 12 5.7 13 Total  Unique    Avg   Top  5  Retail  Sites  in  Russia %   Pages          RosBusinessConsulting 20,073 -­‐2 22.8 32 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Rambler  Media 18,383 2 23.5 33 (000) per  Visitor   Visitor          Avito.ru   16,402 60 37.2 83        Retail 42,362 20 50.3 92        SUP  Media 15,891 9 16.2 20        Yandex  Market 15,284 18 10.4 13        Facebook.com 14,675 25 29.0 54        Ozon.ru  Sites 7,439 2 10.0 12        Gazprom  Media 13,189 5 9.3 12        Svyaznoy  Sites 6,404 N/A 9.4 13        Technorati  Media 13,133 37 2.8 5        M.Video 5,314 27 14.0 21        Map  Makers  Sites  (Gismeteo) 10,971 81 11.0 18        W ildberries.ru   4,900 46 19.5 38        MIH  Limited 10,851 101 13.1 26        Kinopoisk.ru   10,363 40 12.8 19  Avg   Total  Unique    Avg          LiveInternet 9,159 6 7.0 14 Top  5  Online  Banking  Sites  in  Russia %   Pages   Visitors   Minutes          VGTRK  Sites 8,339 28 12.5 16 Source:  comScore  MMX,  Dec-­‐12 Growth per   (000) per  Visitor          Pronto  Moscow 8,313 25 9.5 18 Visitor          Business/Finance  -­‐  Banking 13,620 30 19.8 34        Sberbank.ru   6,686 37 17.3 32        Tcsbank.ru 1,353 139 3.1 4 BACK TO        Vtb24.ru 1,103 21 9.5 14 OVERVIEW PAGE        Rsb.ru 820 29 12.4 24        Rencredit.ru 691 447 3.8 4 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Russia 15+ 72
  • 73.
    Spain Avg   Avg   Total  Unique   Avg   Top  5  N ews/Information  Sites  in   Total  Unique    Avg   Top  20  Sites  in  Spain %   Pages    %   Pages   Visitors   Minutes   Spain Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth* per   Growth   per   (000) per  Visitor Source:  comScore  MMX,  Jan-­‐13 (000) per  Visitor   Visitor Visitor        Total  Internet  Audience:  Age  4+ 25,146 3 1,296.5 1,832        N ews/Information 23,746 9 90.5 74        Google  Sites 23,663 2 191.6 224        EL  Pais  Sites 8,847 N/A 40.3 21        Microsoft  Sites 19,786 -­‐13 124.1 94        Elmundo.es  Sites   8,014 -­‐3 37.9 25        Facebook.com 17,069 -­‐1 242.6 366        Abc.es  Sites 6,395 115 20.4 13        Unidad  Medios  Digitales 14,855 N/A 80.8 53        20minutos.es  Sites 5,640 25 13.7 9        Terra  -­‐  Telefonica 14,409 -­‐3 145.6 304        Eltiempo.es     4,121 66 11.4 18        Yahoo!  Sites 12,380 -­‐6 77.5 70 Avg          Vocento 11,839 37 27.5 26 Total  Unique    Avg   Top  5  Retail  Sites  in  Spain  %   Pages          Prisa 11,163 -­‐21 53.2 36 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          Schibsted  (Anuntis-­‐Infojobs-­‐20minutos) 10,200 7 40.1 66 (000) per  Visitor   Visitor        W ikimedia  Foundation  Sites 9,327 -­‐4 11.4 10        Retail 19,933 3 46.8 89        O range  Sites 7,262 -­‐7 10.2 16        Amazon  Sites 5,457 0 12.7 19        Ask  Network 7,239 29 3.4 7        El  Corte  I ngles  Group 5,201 2 12.1 25        Federated  Media  Publishing 6,526 -­‐28 5.4 7        LeGuide.com  Sites 3,529 150 3.2 5        Softonic.com  Sites 6,277 N/A 7.7 10        Apple.com  W orldwide  Sites 2,841 -­‐9 9.9 11        VEVO 6,018 -­‐4 12.7 10        Groupe  PPR 2,351 24 5.8 12        W eblogs  SL  Sites 5,842 -­‐5 9.2 9        Twitter.com 5,671 31 33.1 31 Avg   Total  Unique    Avg          Rtve.es   5,596 19 11.5 11 Top  5  Online  Banking  Sites  in  Spain  %   Pages   Visitors   Minutes          Amazon  Sites 5,457 0 12.7 19 Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor          El  Corte  I ngles  Group 5,201 2 12.1 25 Visitor        Business/Finance  -­‐  Banking 10,344 5 39.0 107        La  Caixa 3,533 -­‐2 27.3 75 BACK TO        Grupo  Santander 1,864 -­‐15 26.1 110 OVERVIEW PAGE        Grupo  BBVA 1,731 -­‐1 23.1 75        Bankia  S.A.  -­‐  BFA 1,452 31 23.3 47        I NG  Group 1,139 -­‐22 16.9 44 Source: comScore MMX, December 2011-2012, Spain 4+ © comScore, Inc. Proprietary. *Starting August 2012 data, comScore reportable universe for Spain has moved from 6+ to 4+ 73 **Please note that data for the News/Information category is for January 2012- January 2013
  • 74.
    Sweden Avg   Avg   Total  Unique   Avg   Top  5  N ews/Information  Sites  in   Total  Unique    Avg   Top  20  Sites  in  Sweden %   Pages    %   Pages   Visitors   Minutes   Sweden Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Growth   per   (000) per  Visitor Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor Visitor        Total  Internet  Audience:  Age  15+ 6,404 3 1,318.2 2,100        N ews/Information 6,054 -­‐1 85.5 101        Google  Sites 5,937 1 184.0 199        Aftonbladet  Hierta 3,837 -­‐5 52.2 82        Microsoft  Sites 4,866 -­‐9 79.1 71        DN.SE 1,417 3 71.3 35        Facebook.com 4,693 -­‐5 283.9 455        Expressen.se   1,070 -­‐16 48.2 27        Schibsted  (Anuntis-­‐Infojobs-­‐20minutos) 4,068 -­‐3 68.3 99        SVD.SE 797 61 11.9 24        Bonnier  Group 3,660 -­‐6 63.7 48        Klart.se   557 3 7.1 19        Spotify 2,655 3 1.0 1 Avg          W ikimedia  Foundation  Sites 2,555 -­‐3 11.2 12 Total  Unique    Avg   Top  5  Retail  Sites  in  Sweden  %   Pages          Sveriges  Television 2,058 4 43.0 29 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          Swedbank 1,927 -­‐8 32.9 74 (000) per  Visitor   Visitor        Yahoo!  Sites 1,845 15 55.5 50        Retail 5,329 4 53.0 111        Amazon  Sites 1,707 10 15.8 27        Amazon  Sites 1,707 10 15.8 27        Federated  Media  Publishing 1,604 -­‐28 7.8 11        CDON  Group 1,520 -­‐10 19.4 35        Eniro  Sites 1,578 -­‐13 8.1 12 994 0 9.7 18        Elgiganten.se          Stampen  Media  Partner 1,570 N/A 21.7 27        Prisjakt.nu 934 3 6.6 18        Apple  I nc. 1,530 -­‐3 3.6 5        ValueClick  Sites 830 -­‐7 5.1 15        CDON  Group 1,520 -­‐10 19.4 35        VEVO 1,496 -­‐22 13.7 9 Avg   Top  5  Online  Bankings  Sites  in   Total  Unique    Avg          Ask  Network 1,495 53 2.7 6  %   Pages   Sweden Visitors   Minutes          Nyheter24-­‐Gruppen 1,478 N/A 18.1 28 Growth   per   Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor          eBay 1,411 -­‐4 34.1 118 Visitor        Business/Finance  -­‐  Banking 3,471 0 43.4 102        Swedbank 1,927 -­‐8 32.9 74 BACK TO        Nordea  Group 874 -­‐4 32.3 71 OVERVIEW PAGE        Svenska  Handelsbanken 682 18 39.9 109        Forsakringskassan.se 455 6 13.2 27        SEB  Group 384 -­‐3 28.2 70 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Sweden 15+ 74
  • 75.
    Switzerland Avg   Avg   Total  Unique   Avg   Top  5  N ews/Information  Sites  in   Total  Unique    Avg   Top  20  Sites  in  Switzerland %   Pages    %   Pages   Visitors   Minutes   Switzerland Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Growth   per   (000) per  Visitor Source:  comScore  MMX,  Dec-­‐12 (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  15+ 5,034 5 998.1 1,668        N ews/Information 3,498 -­‐12 47.0 63        Google  Sites 4,767 5 178.4 250        20min.ch   518 4 20.1 34        Microsoft  Sites 3,573 -­‐9 71.5 55        Yahoo!-­‐ABC  News  Network   453 N/A 19.6 21        Facebook.com 3,362 6 216.5 348        RTS.CH   434 N/A 20.0 25        W ikimedia  Foundation  Sites 1,971 0 9.3 10        Ringier  Sites 433 -­‐28 36.7 48        Apple  I nc. 1,855 7 4.6 6        HPMG  News 352 75 4.4 8        Yahoo!  Sites 1,830 -­‐7 59.6 56  Avg          Swisscom  Sites 1,747 8 52.0 81 Total  Unique    Avg   Top  5  Retail  Sites  in  Switzerland %   Pages          VEVO 1,477 3 15.1 11 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          Tamedia  Sites 1,174 -­‐2 27.6 48 (000) per  Visitor   Visitor          Glam  Media 1,164 11 4.9 9        Amazon  Sites 1,162 -­‐9 10.6 18        Retail 4,038 4 32.5 77        Axel  Springer  AG 1,148 -­‐5 9.2 18        Amazon  Sites 1,162 -­‐9 10.6 18        Viacom  Digital 984 7 6.5 6        Apple.com  W orldwide  Sites 926 -­‐12 9.2 12        MIH  Limited 983 -­‐10 31.9 80        Groupe  PPR 722 14 10.9 20        Ask  Network 868 105 3.9 9        Zalando 682 74 9.2 49        Deutsche  Telekom 822 -­‐17 14.9 54        LeGuide.com  Sites 486 46 1.7 3        Schweizerische  Post  Sites 770 0 27.2 48  Avg          CCM-­‐Benchmark 765 33 5.6 7 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  Switzerland %   Pages          SBB  CFF  FFS  Sites 759 -­‐11 10.9 18 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per          SRG  SSR 740 -­‐19 19.4 27 (000) per  Visitor   Visitor          Business/Finance  -­‐  Banking 947 15 29.2 67        Kantonalbank 454 11 33.0 81 BACK TO        Gemoneybank.ch 72 3 4.5 10 OVERVIEW PAGE        Bcge.ch 51 46 36.4 70        Bcf.ch 38 27 50.8 111        Groupe  Credit  Agricole 37 138 6.2 18 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Switzerland 15+ 75
  • 76.
    Turkey Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  Turkey %   Pages   Top  5  N ews/Information  Sites  in  Turkey  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor    Total  Internet  Audience:  Age  15+ 23,917 2 1,860.3 3,534        N ews/Information 23,069 3 138.0 247        Google  Sites 23,469 2 257.6 498        Milliyet.com.tr 13,087 29 56.6 101        Facebook.com 21,914 1 537.2 1,017        Hurriyet.com.tr 11,987 17 69.2 98        Microsoft  Sites 18,339 -­‐2 89.7 70        Mynet  news 9,055 108 9.4 68        Nokta.com  Medya   16,900 -­‐14 12.1 19        Haberturk.com   8,000 54 39.4 48        Mynet  A.S. 16,745 21 47.5 120        Sabah.com.tr 6,824 35 25.8 43        Hurriyet  I nternet  Group 15,258 17 62.2 88 Avg          Milliyet  Gazetecilik  Ve  Yayincilik 14,681 24 57.1 107 Total  Unique    Avg   Top  5  Retail  Sites  in  Turkey  %   Pages          Sahibinden.com       13,124 21 89.1 171 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          Yeni  Medya 12,627 16 13.5 21 (000) per  Visitor   Visitor        Turkuvaz  Yayin 10,090 33 24.1 46        Retail 20,937 16 57.6 114        Dogan  O nline 10,073 1 18.3 42        Dogan  Online 10,073 1 18.3 42        Dailymotion.com 9,961 -­‐17 5.0 8        Markafoni  Group 5,650 -­‐3 17.3 26        W ikimedia  Foundation  Sites 9,372 -­‐1 6.9 9        Amazon  Sites 3,945 1 5.7 12        Twitter.com 8,537 23 37.3 45        Gold  Group 3,658 N/A 8.6 17        Donanimhaber.com   8,204 6 6.2 8        Trendyol.com   2,963 4 32.1 61        Ciner  Medya  Grubu 8,088 N/A 39.4 48        Dogan  Gazetecilik 7,529 -­‐3 32.8 48 Avg   Total  Unique    Avg          eBay 6,790 -­‐8 15.7 42 Top  5  Online  Banking  Sites  in  Turkey  %   Pages   Visitors   Minutes          VEVO 6,765 16 15.0 12 Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor          Yandex  Sites 6,737 407 7.5 24 Visitor        Business/Finance  -­‐  Banking 9,466 0 39.8 88        Garanti.com.tr   3,209 -­‐11 21.4 32 BACK TO        I sbank.com 2,441 -­‐8 20.7 47 OVERVIEW PAGE        UniCredit  Group 2,041 17 17.5 46        Akbank  Sites 1,969 0 28.2 62        Finansbank  Group 1,589 17 13.4 29 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, Turkey 15+ 76
  • 77.
    United Kingdom Avg   Avg   Total  Unique   Avg   Total  Unique    Avg   Top  20  Sites  in  t he  UK %   Pages   Top  5  N ews/Information  Sites  in  t he  UK  %   Pages   Visitors   Minutes   Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth per   Source:  comScore  MMX,  Dec-­‐12 Growth   per   (000) per  Visitor (000) per  Visitor   Visitor Visitor  Total  Internet  Audience:  Age  6+ 44,804 5 2,037.7 2,966        N ews/Information 37,997 0 77.8 84        Google  Sites 40,706 4 290.5 315        BBC 19,163 2 40.4 44        Microsoft  Sites 33,591 -­‐8 133.6 117        Mail  Online   11,953 -­‐6 43.1 34        Facebook.com 33,448 6 386.5 594        The  Guardian 10,201 N/A 13.2 17        Yahoo!  Sites 26,408 2 129.5 114        About   9,162 6 3.5 4        Amazon  Sites 26,378 0 40.2 62        Yahoo!-­‐ABC  News  Network 9,082 N/A 16.2 19        eBay 23,174 3 125.2 194 Avg          BBC  Sites 22,948 1 46.7 51 Total  Unique    Avg   Top  5  Retail  Sites  in  t he  UK  %   Pages          Glam  Media 22,500 14 30.2 28 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          W ikimedia  Foundation  Sites 20,633 8 20.9 19 (000) per  Visitor   Visitor        Ask  Network 18,540 22 5.5 10        Apple  I nc. 18,498 5 6.4 7        Retail 39,539 3 133.9 265        Home  Retail  Group 13,348 5 23.6 66        Amazon  Sites 26,378 0 40.2 62        VEVO 13,106 4 20.6 13        Home  Retail  Group 13,348 5 23.6 66        AOL,  I nc. 12,041 13 64.5 52        Apple.com  W orldwide  Sites 11,472 6 10.2 12        Viacom  Digital 11,917 6 13.1 11        Tesco  Stores 10,442 18 19.8 35        CBS  I nteractive 11,078 -­‐1 12.0 13        Dixons  Retail  Plc. 7,883 18 9.8 17        Federated  Media  Publishing 11,066 -­‐12 7.8 11 Avg          Twitter.com 10,894 24 34.5 38 Total  Unique    Avg   Top  5  Online  Banking  Sites  in  t he  UK  %   Pages          Tesco  Stores 10,442 18 19.8 35 Visitors   Minutes   Source:  comScore  MMX,  Dec-­‐12 Growth   per          Sky  Sites 10,287 -­‐2 53.7 65 (000) per  Visitor   Visitor        Business/Finance  -­‐  Banking 22,119 7 42.4 95        Lloyds  Banking  Group  plc 10,096 14 30.6 82        The  Royal  Bank  Of  Scotland 6,483 1 29.8 64 BACK TO        Barclays  Bank 6,288 9 20.6 33 OVERVIEW PAGE        HSBC 3,412 -­‐9 25.1 56        Grupo  Santander 2,626 5 21.4 45 © comScore, Inc. Proprietary. Source: comScore MMX, December 2011-2012, UK 6+ 77
  • 78.
    #FutureinFocus CONCLUSION © comScore, Inc. Proprietary.
  • 79.
    2013: Putting theFuture in Focus ADAPTABLE ANALYTICS REQUIRED This past year saw digital media’s continued rise It’s the pinnacle of convenience for consumers, in prominence as part of peoples’ personal lives but an utter headache from an audience and in business environments. Consumers are measurement and advertising analytics quickly becoming platform agnostic in their digital standpoint. comScore has adapted to this media consumption and in today’s world they can changing digital world to become a trusted choose when and how they’d like to consume resource for understanding cross-platform content. It might be that they started watching a consumer behaviour and enabling multi-platform film at home on their TV, continued watching it on unification of all data. their smartphone on the way to work, and finished Consumers have already adopted multiple watching it in bed at night on their tablet. platforms and devices – 2013 is the year businesses need to follow if they desire a unified, platform-agnostic view of consumer behaviour. © comScore, Inc. Proprietary. 79
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    2013: Putting theFuture in Focus VALIDATION MATTERS According to the IAB Europe AdEx report released comScore’s 2012 research about viewable in 2012, media buyers invested 21 billion Euros impressions, spanning over 8 EU markets and online, bringing Europe close to the size of the 14 advertiser brands, showed that an average US. According to the AdEx benchmark report, of 3 in 10 ads were never actually seen by their online was within the top 3 media in each country, target audiences. It is more important than ever in terms of ad spend. for advertisers to evaluate campaign viewability to improve optimisation and maximise the While delivering advertising at scale remains important, an increased premium on accountability return on their media spend. and performance means advertisers may be Look for advertisers to demand more sacrificing quantity for quality – whether that accountability and publishers to reconfigure site means leveraging more rich media, experimenting design and ad inventory to improve with larger ad units, or demanding ad viewability. performance in the coming year. © comScore, Inc. Proprietary. 80
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    2013: Putting theFuture in Focus IMPROVED ACCOUNTABILITY comScore entered 2012 as the official online In addition to winning the online audience audience currency in three of the largest digital measurement JICs in leading European markets, advertising markets in Europe. comScore has received successful audits by OJD in Following our selection in Spain and ABC UK underlining the ongoing Spain and the Netherlands, the endorsement from commitment to transparency and quality in measuring UKOM as their official the EU digital marketplace. 2013 Partner for UK Online Audience These comScore products have been audited or Measurement underlined our committed to certified in Europe: providing not only innovative digital measurement •  Mobile Measurement: GSMA Mobile Media Metrics solutions, but also to aligning with industry- (MMM) accepted practices. •  Advertising Effectiveness: validated Campaign Essentials (vCE) Content Verification •  Data collection method for census-based measurement: in Spain, OJD Interactive validates comScore Direct OJD (Oficina de Justificación de la Difusión) - Spanish industry body that verifies circulation and audits web analytics and online audience measurement solutions. © comScore, Inc. Proprietary. ABC (Audit Bureau of Circulations) - industry body for media measurement, that manages and upholds standards which 81 reflect media industry needs and offers audit and compliance services
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    Tweetable Highlights •  Europe accounts for 27 percent of worldwide internet audience •  Italy’s internet audience grew the fastest, up 17 percent compared to last year •  Turkey has biggest proportion of young internet users whilst Germany skews old •  In Dec 2012, 75 percent of mobiles acquired in EU5 countries were smartphones •  Over 23 million people in EU5 had a smartphone as well as a tablet in Dec 2012 •  Europeans spend 6.7 hours per month on social networking sites or blogs •  Job Search is fastest growing web category in Europe, up 28 percent over the year •  8 out of 10 European internet users visit news and information sites •  14.1 percent of EU5 smartphone users purchased a good or service via their device •  37.3 percent of EU5 smartphone shoppers purchase clothing or accessories •  2 in 3 Dutch internet users visited an online banking website in Dec 2012 © comScore, Inc. Proprietary. 82
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    #FutureinFocus METHODOLOGY © comScore, Inc. Proprietary.
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    Methodology and Definitions Thisreport utilises data from the comScore suite of products, including comScore MMX Multi-Platform (Beta), comScore qSearch, comScore Ad Metrix, comScore Video Metrix, comScore MobiLens, comScore Device Essentials and comScore GSMA Mobile Media Metrics (MMM). comScore MMX The comScore MMX suite of syndicated products sets the standard for digital audience measurement and media planning. Powered by Unified Digital Measurement™, the revolutionary measurement approach that bridges panel-based and website server-based metrics to account for 100 percent of a site’s audience, MMX delivers the most accurate and comprehensive suite of audience metrics, providing valuable demographic measures, such as age, gender, household income and household size. MMX reports on more than 70,000 entities, with audience measurement for 43 individual countries and 6 global regions, as well as worldwide totals. The comScore MMX product suite includes individual products utilised within this report including comScore MMX Multi-Platform (Beta), comScore qSearch, comScore Ad Metrix and comScore Video Metrix. http://www.comscore.com/Products/Audience_Analytics/MMX © comScore, Inc. Proprietary. 84
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    Methodology and Definitions comScoreMobiLens comScore MobiLens provides market-wide insight into mobile digital media consumption, brand-level audience metrics, and details of device ownership and technology penetration. Using proprietary data collection methods, we survey nationally representative samples of mobile subscribers age 13+ in the U.S., UK, France, Germany, Spain, Italy, Canada, and Japan. The MobiLens sample is substantial enough to provide projected data for sub-segments as small as 1 percent of mobile subscribers. For 2012, the estimated monthly survey completes utilised for this report are 5,000 mobile phone owners in the UK. For the following analysis, the three-month average figures amount to a sample of 15,000 mobile users. For more information, please visit: http://www.comscore.com/Products/Audience_Analytics/MobiLens comScore Device Essentials* comScore Device Essentials provides insight into digital traffic share across all devices worldwide, offering detail into device characteristics, connection type, and category consumption. The product is based on the comScore Unified Digital Measurement (UDM) approach, measuring browser-based page views coming from computers, mobile, and other connected devices to more than one million domains tagging with comScore. For more information, please visit: www.comscore.com/Products_Services/Product_Index/Device_Essentials *Please note that Device Essentials has undergone a methodological enhancement with © comScore, Inc. Proprietary. December 2012 data to account for additional connected devices. 85
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    Methodology and Definitions comScoreGSMA Mobile Media Metrics (MMM) GSMA Mobile Media Metrics (MMM) is a partnership between the GSM Association (GSMA), comScore, and the UK’s 4 mobile operators: O2, Vodafone, EverythingEverywhere and 3UK. GSMA MMM aligns the power of connected mobile data with Wi-Fi activity and rich demographics to unveil the most powerful view of the who, the what and the where of mobile web via a secure, industry-audited process. The mobile network operators provide irreversibly anonymised census-level data for mobile internet usage. Demographic data is ascribed onto the unique persistent ID for each anonymous user in the operator data. Wi-Fi usage, not seen in the mobile network traffic, is captured in server-side logs of media owners and overlaid onto the operator data to create the most comprehensive view of connected mobile activity in the UK. For more information, please visit: http://www.comscore.com/Products_Services/Product_Index/ GSMA_Mobile_Media_Metrics_MMM © comScore, Inc. Proprietary. 86
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    About comScore comScore, Inc.(NASDAQ: SCOR) is a global leader in digital measurement and analytics, delivering insights on web, mobile and TV consumer behaviour that enable clients to maximise the value of their digital investments. A preferred source of digital audience measurement, comScore offers a variety of on-demand software and custom services within its four analytics pillars: Audience Analytics, Advertising Analytics, Digital Business Analytics and Mobile Operator Analytics. By leveraging a world-class technology infrastructure, the comScore Census Network™ (CCN) captures trillions of digital interactions a month to power big data analytics on a global scale for its more than 2,000 clients, which include leading companies such as AOL, Baidu, BBC, Best Buy, Carat, Deutsche Bank, ESPN, France Telecom, Financial Times, Fox, LinkedIn, Microsoft, MediaCorp, Nestle, Starcom, Terra Networks, Universal McCann, Verizon, ViaMichelin and Yahoo!. STAY CONNECTED www.facebook.com/comscoreinc www.twitter.com/comScoreEMEA www.linkedin.com/company/comscore-inc www.youtube.com/user/comscore © comScore, Inc. Proprietary. 87
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    Contact Your LocalTeam Amsterdam Frankfurt am Main + 31 20 5195400 + 49 69 5095 75731 nederland@comscore.com germany@comscore.com Hamburg Istanbul + 49 40 3764 4951 + 90 216 663 61 13 germany@comscore.com turkey@comscore.com London Madrid + 44 20 7099 1760 + 34 914 588 191 uk@comscore.com espana@comscore.com Milan Moscow + 39 02 87197756 + 7 495 287 76 29 italia@comscore.com russia@comscore.com Paris Stockholm + 33 1 79 97 03 80 + 46 733 119676 france@comscore.com sweden@comscore.com © comScore, Inc. Proprietary. www.comscore.com 88
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    #FutureinFocus EUROPE Digital Future inFocus 2013 Key Insights from 2012 and What They Mean for the Coming Year Media Requests: worldpress@comscore.com www.comscore.com www.facebook.com/comscoreinc www.facebook.com/comscoreinc @comScoreEMEA @comScore © comScore, Inc. Proprietary.