Presentation at NJ GMIS Conference, April 11, 2013. (Template is copyrighted. If you want a PDF copy, contact us via MorrisCountyNJ.gov feedback form.)
The State of Social Media (and How to Use It and Not Lose Your Job)Andrew Krzmarzick
Keynote address for the National Conference of State Legislatures (NCSL) Luncheon for Legislative Information and Communications Staff and National Association of Legislative Information Technology professionals on October 10, 2012.
Lee Rainie will discuss networked information and the different ways users receive, process, create, and share it. He will describe the ways in which the new media ecosystem has affected the way people learn things and make decisions. And he will share Pew Internet findings about where major media organizations fit into the ecosystem for their audiences.
An overview of the Joint Information Systems/Centers I participated in or visited in 2012 as Colorado experienced several large scale events including wildfires, severe weather and law enforcement events.
Colorado 2012 Joint Information Systems at Workmickitrost
What did the Joint Information System and Joint Information Center look like this year in Colorado as multiple fires and law enforcement events took place in the State. It was different each time. Here's a look at what I observed, and participated in, for 2012 OEM.
The State of Social Media (and How to Use It and Not Lose Your Job)Andrew Krzmarzick
Keynote address for the National Conference of State Legislatures (NCSL) Luncheon for Legislative Information and Communications Staff and National Association of Legislative Information Technology professionals on October 10, 2012.
Lee Rainie will discuss networked information and the different ways users receive, process, create, and share it. He will describe the ways in which the new media ecosystem has affected the way people learn things and make decisions. And he will share Pew Internet findings about where major media organizations fit into the ecosystem for their audiences.
An overview of the Joint Information Systems/Centers I participated in or visited in 2012 as Colorado experienced several large scale events including wildfires, severe weather and law enforcement events.
Colorado 2012 Joint Information Systems at Workmickitrost
What did the Joint Information System and Joint Information Center look like this year in Colorado as multiple fires and law enforcement events took place in the State. It was different each time. Here's a look at what I observed, and participated in, for 2012 OEM.
Lee Rainie, Director of the Pew Internet Project, will discuss the Project’s research about how people use technology and the different ways they allocate their attention, connect with organizations, and act as citizens. He will explore how civic institutions can navigate this complicated, diversified environment.
The notion of privacy is rapidly changing as people work to define boundaries in their increasingly digital lives. As people become more aware of how their personal information is used and tracked, they live in uncomfortable spaces. Sometimes people make conscious trade-offs, providing personal information in return for something they value; at other times they are oblivious.
The Pew Research Center releases new survey research findings related to privacy’s future at SXSW. A briefing on the new report from Lee Rainie, Director of Internet, Science, and Technology research, details the social and business implications of a reshaped privacy landscape, shedding light on potential market opportunities and aiding digital innovators in navigating challenging consumer spaces.
Pew Research’s new data, along with expert analysis from the Center for Democracy & Technology President Nuala O’Connor aims to help attendees better understand what citizens and consumers expect from companies and governments when it comes to personal data.
Presentation for the Maine Digital Government Summit on how digital technologies and the social web are impacting the government landscape and advancing Open Government directives.
Social media, journalism & climate change in Africa: presentationAgnes Lesage-Possolo
Social media for journalists and how e-tools can help cover an issue like climate change in Africa. Part of the Africa Adaptation Programme journalism workshop, a training delivered to journalists in Lesotho.
2012: NW Ohio Public Health: Trick or Tweet - Social Media Use during Hurrica...Carol Spencer
Instantly Informed was a full day of presentations, and a simulation exercise, sponsored by NW Ohio Public Health. This presentation explains the use of social media during the NJ weather events of Hurricane Irene and the immediately following Halloweeen snowstorm.
Mary will discuss the Pew Internet Project’s latest research on Americans’ use of social media, including how different demographic groups use various platforms. She’ll also present findings from a recent report looking at the phenomenon of “Facebook fatigue,” and help us to understand how usage patterns might be shifting in the future.
Personal privacy in the networked age is limited by three dimensions of “veillance.” They shape people’s behavior and their anxieties about the future of privacy. Lee Rainie will present the latest survey findings from the Pew Research Center about how people try to navigate this new environment in their relationship with government, commercial enterprises, and each other. He will also discuss how some technologists are trying to respond.
Lee Rainie, Director, Internet, Science and Technology from the Pew Research Center to delivered a keynote address at WAN-IFRA’s first World Media Policy Forum. Rainie is one of the world’s top academic researchers on the internet and the social changes triggered by information and communication technologies (ICT.) He talked about what research is showing us about privacy strategies and statistics.
Lee Rainie will discuss the Project’s latest findings about how people use the internet, smartphones, and social media tools to get news, share news, and create news. He will describe how the very definition of news is expanding in the age of “me media.” He will discuss the Project’s new research about how people use different platforms to get news about different topics: that is, they use different media channels to learn about the weather and learn about local government. He will also describe how social networks have become essential transmitters of news and evaluators of the meaning of news in people’s civic lives.
Kristen will be presenting Pew Internet data on local news information ecosystems at a conference from February 21-22 called "Informing (In)Stability: The Security Implications of a Shifting News and Media Environment". The conference is being hosted by the Canadian Security Intelligence Service at the CSIS National Headquarters in Ottawa. The two-day, invitation-only conference is meant to inform the government’s appreciation of existing and potential security-related consequences of a rapidly evolving information environment globally. The conference brings together an international line-up of speakers, and Kristen will be part of a panel entitled "Gauging the New Information Era" with Ethan Zuckerman of the Center for Civil Media at MIT, and Mark Graham from the Oxford Internet Institute, Oxford University.
STUDENTS ARE SPEAKING UP ABOUT SPEAKING OUT.
Today’s high schoolers are more supportive of First Amendment rights than at any time during the past decade, while adults are more likely to say the First Amendment
“goes too far.”
Surveyed students overwhelmingly wanted freedom from government
surveillance and tracking by business, although they were less
certain when terrorism was evoked.
The Covid19 - Fighting Fake News Project deals with jointly fighting the menace of fake news related to Covid19 and how we, using WhatsApp as a medium, intend to propagate facts and real information to our audiences.
Our aim is to enable general public to scrutinize every news that they come across as we believe that misinformation/fake news is a bigger pandemic than Covid19.
Lee Rainie, director of internet, science and technology research at the Pew Research Center, will discuss the rise of the Internet of Things and how all the data it creates will enrich the picture we have about what is happening in communities and media. He will look at the variety of media zones that people occupy and some of the ways they can be measured.
Those implementing social media in local government agencies face a different set of challenges than private sector implementers. From agency culture to policy to terms of use agreements, the issues need to be identified and managed for successfully implementing these networks.
Lee Rainie, Director of the Pew Internet Project, will discuss the Project’s research about how people use technology and the different ways they allocate their attention, connect with organizations, and act as citizens. He will explore how civic institutions can navigate this complicated, diversified environment.
The notion of privacy is rapidly changing as people work to define boundaries in their increasingly digital lives. As people become more aware of how their personal information is used and tracked, they live in uncomfortable spaces. Sometimes people make conscious trade-offs, providing personal information in return for something they value; at other times they are oblivious.
The Pew Research Center releases new survey research findings related to privacy’s future at SXSW. A briefing on the new report from Lee Rainie, Director of Internet, Science, and Technology research, details the social and business implications of a reshaped privacy landscape, shedding light on potential market opportunities and aiding digital innovators in navigating challenging consumer spaces.
Pew Research’s new data, along with expert analysis from the Center for Democracy & Technology President Nuala O’Connor aims to help attendees better understand what citizens and consumers expect from companies and governments when it comes to personal data.
Presentation for the Maine Digital Government Summit on how digital technologies and the social web are impacting the government landscape and advancing Open Government directives.
Social media, journalism & climate change in Africa: presentationAgnes Lesage-Possolo
Social media for journalists and how e-tools can help cover an issue like climate change in Africa. Part of the Africa Adaptation Programme journalism workshop, a training delivered to journalists in Lesotho.
2012: NW Ohio Public Health: Trick or Tweet - Social Media Use during Hurrica...Carol Spencer
Instantly Informed was a full day of presentations, and a simulation exercise, sponsored by NW Ohio Public Health. This presentation explains the use of social media during the NJ weather events of Hurricane Irene and the immediately following Halloweeen snowstorm.
Mary will discuss the Pew Internet Project’s latest research on Americans’ use of social media, including how different demographic groups use various platforms. She’ll also present findings from a recent report looking at the phenomenon of “Facebook fatigue,” and help us to understand how usage patterns might be shifting in the future.
Personal privacy in the networked age is limited by three dimensions of “veillance.” They shape people’s behavior and their anxieties about the future of privacy. Lee Rainie will present the latest survey findings from the Pew Research Center about how people try to navigate this new environment in their relationship with government, commercial enterprises, and each other. He will also discuss how some technologists are trying to respond.
Lee Rainie, Director, Internet, Science and Technology from the Pew Research Center to delivered a keynote address at WAN-IFRA’s first World Media Policy Forum. Rainie is one of the world’s top academic researchers on the internet and the social changes triggered by information and communication technologies (ICT.) He talked about what research is showing us about privacy strategies and statistics.
Lee Rainie will discuss the Project’s latest findings about how people use the internet, smartphones, and social media tools to get news, share news, and create news. He will describe how the very definition of news is expanding in the age of “me media.” He will discuss the Project’s new research about how people use different platforms to get news about different topics: that is, they use different media channels to learn about the weather and learn about local government. He will also describe how social networks have become essential transmitters of news and evaluators of the meaning of news in people’s civic lives.
Kristen will be presenting Pew Internet data on local news information ecosystems at a conference from February 21-22 called "Informing (In)Stability: The Security Implications of a Shifting News and Media Environment". The conference is being hosted by the Canadian Security Intelligence Service at the CSIS National Headquarters in Ottawa. The two-day, invitation-only conference is meant to inform the government’s appreciation of existing and potential security-related consequences of a rapidly evolving information environment globally. The conference brings together an international line-up of speakers, and Kristen will be part of a panel entitled "Gauging the New Information Era" with Ethan Zuckerman of the Center for Civil Media at MIT, and Mark Graham from the Oxford Internet Institute, Oxford University.
STUDENTS ARE SPEAKING UP ABOUT SPEAKING OUT.
Today’s high schoolers are more supportive of First Amendment rights than at any time during the past decade, while adults are more likely to say the First Amendment
“goes too far.”
Surveyed students overwhelmingly wanted freedom from government
surveillance and tracking by business, although they were less
certain when terrorism was evoked.
The Covid19 - Fighting Fake News Project deals with jointly fighting the menace of fake news related to Covid19 and how we, using WhatsApp as a medium, intend to propagate facts and real information to our audiences.
Our aim is to enable general public to scrutinize every news that they come across as we believe that misinformation/fake news is a bigger pandemic than Covid19.
Lee Rainie, director of internet, science and technology research at the Pew Research Center, will discuss the rise of the Internet of Things and how all the data it creates will enrich the picture we have about what is happening in communities and media. He will look at the variety of media zones that people occupy and some of the ways they can be measured.
Those implementing social media in local government agencies face a different set of challenges than private sector implementers. From agency culture to policy to terms of use agreements, the issues need to be identified and managed for successfully implementing these networks.
Speaker: Marybeth O’Leary, External Affairs Specialist, FEMA Region 10
What if you could collect real-time, first-person information about a disaster that included pictures and
video? Learning to use social networking sites to augment situational awareness and information
collection could improve disaster response by your agency. Find out how the use of #hashtags,
aggregators and targeted searches can give you a wider picture than what is available through traditional
media monitoring. In addition, online surveys show that respondents have voiced their expectation that
agencies will respond directly to social media requests for assistance. Response and redirection of these
requests can avert a public relations nightmare. Will the use of social media help or hinder your response
to those affected by a disaster. In some cases a tweet for help has resulted in an avalanche of calls to 911
by Twitter followers.
Dorset Fire & Rescue Service - Using Social Media 2013Key Multimedia Ltd
A presentation that explores some new and interesting avenues for social media use by Dorset Fire Rescue Service (DFRS). Used in a presentation to Silver and Gold Commanders this PPT highlights the use of social media by commercial and public sector companies and how that might translate into the roll out of a new social media strategy by DFRS.
Effective Whole Community Digital Communications PlanningCarol Spencer
Presented at Emergency Managers Association of Texas (EMAT) Symposium in March 2017, this presentation provides recommendations and information about putting together and implementing a digital communications plan for emergencies.
Pew Internet Director Lee Rainie discussed the new media ecosystem with leaders of community foundations from Western states and several other locales. He described how three technology revolutions have made the media world personal, portable, participatory, and pervasive in people’s lives and how those changes have affected communities.
Effectively Utilizing a Government Social Media PresenceCarol Spencer
This presentation covers the reasons that local government public safety agencies should use social media, what they need to know to get started, what should be included in a social media plan, and posting topics.
Getting Started in Social Media: Who Has Time for This Mess?Kelsey Cox
Michael Clark, APR, Mitchell Communications Group, covers the history of communication, social media statistics and standings, tools for building an online presence and examples of social media success stories in this presentation.
MCUrgent (Morris County Urgent) is used for emergencies where the impact crosses municipal boundaries. MCUrgent includes emergency information that is timely and originates from the source, typically local jurisdictions. It is accessible without power, available 24/7, and is device independent. MCUrgent information spans municipal boundaries, is freely available (no subscription or membership required) and accessible anywhere.
Building a Municipal Social Media Presence (2014)Morris County NJ
Municipalities need to be in the social space to effectively communicate with their constituents. This presentation goes step by step through creating a Facebook page, a Twitter account, and using Hootsuite to effectively publish. It includes suggestions and best practices.
Social Communications: Getting Prepared and Making it HappenMorris County NJ
With the proliferation of social channels, where should public libraries be and why should they be there? What should they post, and how can they build public interest in their social networking? This presentation includes suggestions for effective use of social communications.
(Course updated March 19, 2013)
MCUrgent is a social media emergency notification system developed by Morris County and used in multi-jurisdictional emergencies. It includes towns as team members in a single Facebook and Twitter emergency notification stream.
This beginner course explains what it is and how municipalities can post messages.
On January 5, 2012, Governor Christie signed a law requiring local authorities, boards and commissions to publish specific information on the web. It is intended to promote transparency and to provide citizens with easy access to government information.
The law applies to soil conservation districts, workforce investment boards, county park commissions, joint insurance funds, fire districts, regional health commissions, any authority subject to Chapter 5A of Title 40A, and any environmental authority, board or commission “authorized by law to provide water, sewer, or other utility services, or to engage in the zoning of facilities for, or the planning for, the provision of such services”.
Most information is due on the web by February 1, 2013. This is an overview of what's required and Morris County's recommendations for its affected agencies.
(Course updated July 18, 2012)
MCUrgent is a social media emergency notification system developed by Morris County and used in multi-jurisdictional emergencies.
This beginner course explains what it is, how it was developed, and how municipalities can post messages.
Second in a series for Morris County NJ municipalities. This course offers a step by step guide for setting up a Blogger page and an RSS feed to post information from anywhere and use it anywhere. It touches on custom templates to create blogs that match existing website designs. The course reviews real world examples, such as recreation event notices, public meeting notices, emergency information and more. Finishing with the connection to Twitter and Facebook, this course shows local governments how to use these free tools to broadcast public information in the social space.
MCUrgent is a social media emergency notification system developed by Morris County and used in multi-jurisdictional emergencies. This beginner course explains what it is, how it was developed, and how municipalities can post messages.
2012 Municipal Series: Building a Municipal Social Media PresenceMorris County NJ
First in a series of courses for Morris County NJ municipalities. This course offers a step by step guide for setting up a Facebook page, Twitter account and posting to both at once using Hootsuite. This presentation, originally give in January 2012, was updated in May 2012 for the Timeline layout of FB pages.
Getting Started with Social Media: PA Parks & RecMorris County NJ
An overview of the development of social media, technologies, tools, and management of social media in governmental agencies. This presentation was given at the PA Parks & Recreation Society annual conference in March 2011.
Why non-profits should utilize social media, which tools should they use, what do they need to know to get started and what resources are available for them.
MCUrgent: A Shared Emergency Information NetworkMorris County NJ
A presentation by Carol A. Spencer to the Morris County NJ Freeholders & OEM Coordinators, outlining a program to use social media to communicate with constituents in an emergency.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Welcome to the first live UiPath Community Day Dubai! Join us for this unique occasion to meet our local and global UiPath Community and leaders. You will get a full view of the MEA region's automation landscape and the AI Powered automation technology capabilities of UiPath. Also, hosted by our local partners Marc Ellis, you will enjoy a half-day packed with industry insights and automation peers networking.
📕 Curious on our agenda? Wait no more!
10:00 Welcome note - UiPath Community in Dubai
Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank
10:20 A UiPath cross-region MEA overview
Ashraf El Zarka, VP and Managing Director MEA, UiPath
10:35: Customer Success Journey
Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank
11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more
Boris Krumrey, Global VP, Automation Innovation, UiPath
12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services.
Brendan Lingam, Director of Sales and Business Development, Marc Ellis
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
2. Emergency Communications
in the Social Space
•Why use social media
•Know your audience
•What should be posted
•Challenges along the way
•Plan. Plan. Plan.
4. Why be in the social space
We’re social…
• 1 in 8 US married couples met via social media.
• If FB were a country, it would be the 3rd largest.
• Fastest growing segment on FB is women, 55 - 65
• Gen Y (17 to 34) & Gen X (35 to 45) have
abandoned email.
• 96% of Gen Y belong to a social network.
• Gen X and Gen Y are our families, workers,
commuters, taxpayers, voters…
5. Why be in the social space
We’re mobile…
• US mobile penetration: 110% (phones, tablets)
• There are more than 100M smartphone users in
the US, up 13% since October, 2011.
• Nearly 40M US mobile users access social sites
every day
• 74.6% of adults text message on their phones
• 87% of teens text message on their phones
• People just expect to get information online
6. The Expectation Gap
Everbridge Survey of 400 Public/Private Agencies
• Communications planners recognize the value of
social media
• 58%, however, do not have it included in their communications plans
• Primary reason: lack of authorization to do so
• Secondary reason: lack of staff to implement
• Critical situational information missing
by not using social media
• 84.5% question the reliability of
landlines for emergency communication
• 76.1% agree mobile is a critical element
Everbridge.com ~ January 2013
7. Emergency Communications
• Television: local jurisdictions don’t typically have
access; worthless without electricity
• Radio: Lack of local broadcast channels
• Reverse 9-1-1: Many have given up their landlines
and replaced with unlisted cell phones
• Websites: Outsourced? Local server? Need web
professional
• CRM Systems: Expensive, require registration
• Social Media: Doesn’t require electricity,
registration, anyone can post from anywhere
8. Social & Mobile are the Norm
Twitter Facebook LinkedIn
Microblog Network Network
Flickr YouTube Pinterest
Still Photos Video Online Pinboard
Google Vimeo Foursquare
Email, Apps Video Location app
Scribd RSS Feed WordPress
Documents Subscription Blog
SlideShare Skype Blogger
Presentations Phone, chat Blog
9. Social Media: Critical during emergencies
Social media is the first place people go for information
during an emergency
Messages are retrievable on any device
Messages are retrievable when power is out
Runs on non-local, redundant servers:
• Twitter, Facebook, Google (Blogger, YouTube)
• It stays up when your own website may be down
People can message your jurisdiction via
Facebook comments or Twitter mentions
You can post to social media from a phone.
(You cannot typically update a website from your phone.)
10. Social Media: Critical during emergencies
It lets people know their government is working, reducing
feelings of isolation, which lead to fear and anxiety
Reduces phone calls looking for information
Increases public participation
Information is sharable and spreads faster than possible
with any other communication channel
People around the world can access the information.
Parents / children out of state stay informed.
12. Know your audience(s)
•Residents
•Disabled citizens
•Employers
•Employees-your agency
•Schools
•Non-profit agencies
•Volunteers
•Emergency response personnel
•Fellow government communicators
13. Speak to your audience(s)
•Residents: let them know where to get info
•Disabled citizens: find them, identify needs
•Employers: share official sources of info
•Agency employees: share workplace status
•Schools: know their channels
•Non-profit agencies: know available
resources
•Volunteers: know where/how they can help
•Emergency response personnel: get input
•Fellow government communicators: share
15. About Emergency Posting
•Declared Emergencies
•Anything that disrupts movement
Closed / severely impacted roadways
Mass transit impacts
•Anything that impacts safety
Severe weather
Power outages
Rising rivers / flood potential
Impactful planned events
•Use visuals (photo / video) where possible
People scan, don’t read, online
Video that adds value
16. About Emergency Posting
•Use every channel possible
Social media adds to, not replaces, traditional
methods
Generational
Seniors (68+): landlines, minimal cell, email
Boomers (49 - 67): cell, email, social media
Gen X (33 – 48): cell, social media
Gen Y (18 – 32): cell, social media
•Monitor your media
Don’t feel you have to respond to every
comment
Answer questions. If you don’t know, let
them
know you’re researching.
•Remember: It’s a conversation, not a poster.
18. General Challenges
• Going where no man has gone before.
• The speed of government.
• Too much noise. Too many products.
• Bleeding edge: Is anyone using it?
• Legal hurdles
– Terms of Service Agreements
– Credit Cards / Purchasing
– Policies:
• What others can say on your sites
• What you can say and how to say it on your own sites
• What your representatives can / should say on other sites
– Copyright Infringement
• Employees
– Regulating workplace use
– Job descriptions – extra pay?
– Training: tools, terms, tone
– Regulating outside use / first amendment
19. Organizational Challenges
1
• Budget Cycle and Lack of Resources
• Changing Organizational Culture
• Ensuring the Quality of Data
• Increasing Public Interest and Engagement
• Balancing Autonomy and Control
• Accountability and Responsibility
1
An Open Government Implementation Model: Moving to Increased Public Engagement
Gwanhoo Lee, Associate Professor, Kogod School of Business, The American University
Young Hoon Kwak, Associate Professor, School of Business, The George Washington University
IBM Center for The Business of Government (BusinessofGovernment.org); 2011
20. Technological Challenges
1
• Improving IT Infrastructure
• Enhancing Privacy and Information Security
• Integrating Tools and Applications
• Updating Policies and Rules
1
An Open Government Implementation Model: Moving to Increased Public Engagement
Gwanhoo Lee, Associate Professor, Kogod School of Business, The American University
Young Hoon Kwak, Associate Professor, School of Business, The George Washington University
IBM Center for The Business of Government (BusinessofGovernment.org); 2011
22. Plan. Plan. Plan.
• Identify your audiences.
• Design and build targeted social segments
before you need them.
• Train personnel in advance, including
sufficient backup personnel.
• Have a written communications plan.
• Understand the emergency reporting
structure: ICS
• Have policies adopted and posted.
• Use non-emergency social media to practice
and get your voice.
23. In Summary
•Why use social media
Because citizens live in this space
•Know your audience
Be prepared to communicate with all
•What should be posted
Anything that will significantly and/or
negatively impact people’s lives.
•Challenges along the way
General, Organizational, Technical
Tackle what you can
•Plan. Plan. Plan.
Design, staff, training, voice, policies
Practice
24. Contact Information
Carol A. Spencer
Digital & Social Media Manager, Morris County
Website : MorrisCountyNJ.gov
Email : CSpencer@co.morris.nj.us or
CarolSpencerNJ@gmail.com
Facebook : Facebook.com/MorrisCountyNJ
Facebook : Facebook.com/MCUrgent
Twitter : Twitter.com/MorrisCountyNJ
Twitter : Twitter.com/MCUrgent (or MCUrgent.com)
26. M r i s Count y’ s Shar ed, M t i -
or ul
j ur i sdi ct i onal
Em gency I nf or m i on Net wor k
er at
27. What is MCUrgent
• An application that utilizes the power of social media to
share official emergency information during a multi-
jurisdictional emergency.
• Led by Morris County’s Office of Emergency
Management, MCUrgent will ultimately include all 39
towns posting to a single Twitter feed and Facebook
page.
• Used only in multi-jurisdictional emergencies.
Individual town emergency notices go to
that town’s website, Twitter feed or
Facebook, G+ or LinkedIn page.
28. How Does MCUrgent Work
#MCParsip RT 46 WB between New Rd and Rt 202/Parsippany Twitter
Rd flooded. All lanes closed. 6:37 AM Mar 15 via Twitter
th
(MCUrgent)
Parsippany Facebook
(MCUrgent)
Morris Twp
Twitter
Towns create a post (MorrisCountyNJ)
Denville using Hootsuite
Facebook
(MorrisCountyNJ)
Riverdale
Twitter
Dover (Town feed)
Facebook
(Town page)
29. What is MCUrgent
• An application that utilizes the power of social media to
share official emergency information during a multi-
jurisdictional emergency.
• Led by Morris County’s Office of Emergency
Management, MCUrgent will ultimately include all 39
towns posting to a single Twitter feed and Facebook
page.
• Used only in multi-jurisdictional emergencies.
Individual town emergency notices go to
that town’s website, Twitter feed or
Facebook, G+ or LinkedIn page.
30. Twitter is the Basis for MCUrgent
• No login required to get messages
• Short, easily scanned messages link back to web pages
• Twitter widgets freely available; easy to put on web pages
• Twitter RSS feed can be pulled into many apps
• Twitter Fast Follow capability sends posts as txt messages
• Can post from desktop, laptop, tablet, iPhone, iPad, Android
phones, Blackberry phones.
• Often, text can get out when phone calls cannot.
• Use Hootsuite.com or similar dashboard to post to multiple
networks at once