2013 acknowledgmentplanetphilanthropy
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This document provides guidance on best practices for acknowledging and thanking donors through acknowledgment letters. It outlines the basics of an acknowledgment program, tips for re-leveling an existing program, best practices for writing acknowledgment letters, and how to speed up the acknowledgment process. The document stresses keeping letters brief and clear, using handwritten signatures, and leveraging technology and data to efficiently generate and store personalized letters while still providing a thoughtful message to donors.
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The document provides tips for nonprofits to drive more online giving based on insights from analyzing 300 nonprofit donation experiences. Key findings include making the donation process easy, providing personalized thank you communications quickly, offering various payment options, and engaging donors through stories, volunteer opportunities, and asking for recurring donations. Nonprofits are encouraged to review their donation landing pages, receipts, follow up communications, and use of phone calls and personalized emails to thank and retain donors in order to raise more online.
Online Giving Trends (3).pdf
The document provides tips for nonprofits to drive more online giving based on insights from analyzing 300 nonprofit donation experiences. Key findings include making the donation process easy, providing personalized thank you communications quickly, offering various payment options, and engaging donors through stories, volunteer opportunities, and asking for recurring donations. Nonprofits are encouraged to review their donation experience from a donor's perspective and implement small changes like phone calls and personalized outreach to increase retention rates and fundraising.
Peer-to-Peer Boot Camp: Target Muscles to Get Toned
This document provides an overview of an email marketing training session. It includes tips for how to effectively use email marketing for peer-to-peer fundraising campaigns. Examples are given of what not to do in subject lines, calls to action, and email design. The importance of audience segmentation, mobile-friendliness, and measuring success beyond just clicks and opens is also discussed. The training emphasizes making emails relevant, focused on the participant experience and building relationships.
Build donor loyalty through gratitude 12.13.23.pptx.pdf
Krista Berry introduces herself as the Equitable Access Strategy Manager at Candid and discusses her role in ensuring Candid's resources reach communities in need. She shares her experience in fundraising, nonprofit management, and philanthropy consulting. The document then provides strategies for nonprofits to build donor loyalty through gratitude, including sharing gratitude year-round, bringing supporters together, prioritizing year-end appreciation, planning retention activities, and creative gifting. Specific tactics are outlined for each strategy with a focus on automation and personalization.
0823 Food Bank Webinar slides.pdf
The document provides tips for nonprofits to drive more online giving based on insights from analyzing the donation experiences of 200 organizations. Key findings include the importance of making the donation process easy, providing personalized thank you communications, offering various payment options, and engaging donors through stories, volunteer opportunities, and asking for recurring gifts. The presentation emphasizes that retaining existing donors is cheaper than acquiring new ones and outlines specific actions nonprofits can take, such as sending timely thank yous, inviting donors to events, and using donor segmentation, to strengthen donor relationships and increase donations.
AFP NJ 2013
(1) Donor retention rates are plummeting, with current data showing that over 60% of donors from the previous year do not donate again. (2) Improving donor retention rates by just 10% can increase the lifetime value or total lifetime donations from donors by 150-200%. (3) The two key factors that influence donor retention are donor satisfaction, commitment and trust, which are impacted by donor communications and engagement. (4) Donor communications best practices include timely thank you's, personalized outreach, reporting on impact and involving human connections to nurture the donor relationship.
Jackie Mendoza, Cause Perfect - Individual Giving
Individual Giving presentation by Jackie Mendoza, Cause Perfect at Enlighten Conference, Monday 26 November 2012.
Welcome Aboard - Digital Donor Journeys - AFP Toronto Congress
Finding the perfect donor match for your charity is hard, even with all the best online targeting. So when you do find a donor who cares about your organisation and cause, you need to onboard them with a digital donor journey to make them feel loved and special.
Similar to 2013 acknowledgmentplanetphilanthropy (20)
What Fundraisers Can Do to Stop Falling Retention Rates
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More from Lynne Wester
Oh the Places You'll Go! Practical Advice on the Development Career Journey
Today, the field of development is in many ways a very different place, with greater value being placed on graduate education, innate skills, applied technology and sound donor relations skills. Given this increasingly professionalized and competitive environment, what are the prospects for those who wish to move within the development field? What development specific information does one need to know that isn't always covered by the job search websites and books?
This workshop will focus on career exploration and job search strategies such as informational interviewing, networking, and conveying one's professional self. This workshop is designed for individuals considering a career change or progression in development, current professionals interested in enhancing their knowledge base, and administrators who wish to understand the experiences and perspectives of potential future staff.
Creative Thank Yous and Cultivating an Attitude of Gratitude
Most nonprofits are leaking donors like crazy. They acquire; they don’t retain. On average folks lose 8 out of 10 donors after the first gift. While donors want to change the world with their gifts, most want something else too. It’s intangible, but it’s important. And if you won’t give it to them, someone else will. The important social acknowledgement and identity reinforcement that comes from a heartfelt, thoughtful thank you cannot be underestimated. Truly, how and when you thank your donors can make or break your entire fundraising program.
Social Media and Donor Relations, a Strategy for Success
The document provides guidance on using social media for donor relations. It recommends listening to donors on social media platforms like Facebook before responding to understand their interests and concerns. The document also stresses the importance of calendar reminders to engage donors through social media by marking important dates.
When I'm Dead and Gone: Planned Giving Stewardship
Ideally, you should engage legacy donors even before they've made their gift commitment. Building an intentional bond with deferred giving donors improves your chances of receiving more support now, as well as the potential for increased legacy gifts. Learn how to develop a simple, yet strategic donor relations program for your planned giving donors that will build a lasting relationship now that will lead to greater support in the future.
Eat, Pray, Give: An Exploration of Generosity
The Dalai Lama said, "Once a year, go someplace you've never been before." The donor guru lives by that very directive. Join Lynne as she tours you through a world of culture and custom. See how gratitude and giving manifest globally. Here we will discuss cultural mores and work to understand the expanding world is flat phenomenon of global giving. From Italy, Singapore, Bali, Israel and more, take a journey into the heart of generosity.
How to be Like Martin Scorsese
You don’t need a big budget and Leonardo DiCaprio to make a good video. In today’s media age, people are more likely to watch a video than they are to read a communication. While some development shops are leading the charge with full-time on-staff videographers, unfortunately too many are underutilizing this effective communication vehicle. In this practical session Lynne shares video samples and discusses how to personalize video for target audiences using inexpensive and easy-to-learn tools of the trade.
Telling the Untold Story of Unrestricted Impact
So many of us do a great job telling the impact of scholarship funds on our organizations. We tell sweeping stories of the impact of a new building. But how do we tell the story of unrestricted or annual fund donors, those which we know are the most important but whose gifts we don’t steward well. Regardless of gift size, today’s annual fund donors expect more than a gift receipt acknowledging their contribution. Donors are looking to see the impact their philanthropy, and including the collective resources of the annual fund, are having on the institution. As we recognize that retaining donors is essential for long-term success, creating robust stewardship programs for your annual fund gifts across all levels is mission critical. In this session, we will explore the various messages and channels that have proven to be effective stewardship as we work to keep these donors engaged.
Building the Donor Pipeline
This document provides contact information for Lynne Wester, a donor relations expert, and encourages connecting with her on LinkedIn and Twitter to learn about building a donor pipeline. It lists Lynne Wester's email and website and the name of her LinkedIn group for further engagement on the topic of donor relations.
Donor Retention Isn't Speed Dating
The concept behind speed dating is to meet as many people as possible as quickly as possible—and 99% of them you’ll never see again. Actually, that’s not too far off from the statistic that 80% of donors never make a second gift. So what can you do to develop a successful donor relations program, what works and what doesn’t, and how can you improve your retention rate? Learn how to form a lasting relationship with your donors.
2015 tthsctechnology
This document provides recommendations for various technology tools to help manage tasks related to donor relations. It lists apps and services for note taking, calendars, travel tracking, email integration, mapping, transportation, document editing, signing agreements, contact management, email testing, video creation, dictation, thank you letters, task management, team projects, event space mapping, social media marketing, check-in, presentations, live streaming, video conferencing, last minute travel accommodations, and expense reports. The document concludes by mentioning some other tools currently being tested.
2015 ymc afundraisingtampa
The document provides guidance on understanding the fundraising landscape and making effective fundraising appeals. It advises understanding your environment and connecting with donors based on shared values. The CRAM method is presented for fundraising appeals, which involves connecting with an audience's values, rewarding donors, asking for a specific action, and making the appeal memorable. The best fundraising volunteers help enable sustained fundraising success over time.
2015 rnl pledgereminders
This document provides a road map for improving a phonathon fulfillment program. It will discuss the current state of affairs, ways to improve pledge reminders through tips and tricks, and concludes by thanking the presenter and providing contact information to connect further on this topic.
2015 drgwhitworthinboxzero
Getting to an empty inbox is possible by using folders to organize emails by topic or project, solving subscription issues that contribute to inbox clutter, and following a five sentence rule when writing emails to keep responses brief. Maintaining an empty inbox requires celebrating small victories and continuing good organizational practices.
2015 naydo individualstewardship
Individual stewardship plans should include key details like who will manage the donor's portfolio, how communication will be delivered, and basic donor information. The plan should also outline the donor's giving history, preferences, and event information. It is important to include forward-looking information, gift agreement requirements, past efforts, important dates and names, and glean information from contact reports. Creating a system that delivers content strategically and sets goals can help ensure seamless delivery and that promises to donors are over-delivered. The right format depends on what fits best for each individual plan.
2015 tthsc4pillars
A description of the four pillars of donor relations and what that entails from your fundraising shop
2015 ucfafp annualimpact
This document provides tips for transforming an annual donor report into an impact report that tells your organization's story in an engaging way. It recommends including interactive elements, highlighting a case study, using photos and stories of the people helped, and giving donors credit for the impact by placing them at the center of the report. The goal is to move beyond dry financial data and instead focus on how donor contributions created meaningful change through the organization's work over the past year.
2015 widma architecture
Based on the 4 Pillars of donor relations this describes the architecture every shop should have in place
Drg2015 pipeline
Building a strong donor pipeline requires identifying new potential donors beyond current supporters. While current donors are important, expanding the pool of potential donors is necessary for sustained fundraising success over time. New prospects must be found and cultivated through research and outreach to grow a robust donor base.
2015 winthropannual
This document provides guidance for donor relations for annual giving donors. It emphasizes treating donors as individuals rather than transactions, and stresses the importance of using imaginative communications to inspire donors. It also lists several reports that are important to have to understand donor behavior and retention, such as giving history, lapsed donors, and increases in donations over time. The overall message is to focus on the donor experience rather than just acquiring donations.
2015 ymcagratitude
Gratitude is an important part of organizational culture that can help nonprofits. Nonprofits should express gratitude to donors regularly through personal notes, thank you calls, and impact reports. Building a culture of gratitude helps nonprofits retain donors and raise more support over time.
More from Lynne Wester (20)
Oh the Places You'll Go! Practical Advice on the Development Career Journey
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Creative Thank Yous and Cultivating an Attitude of Gratitude
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Social Media and Donor Relations, a Strategy for Success
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When I'm Dead and Gone: Planned Giving Stewardship
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HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
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- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
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Building Production Ready Search Pipelines with Spark and Milvus
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
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A Comprehensive Guide to DeFi Development Services in 2024
DeFi represents a paradigm shift in the financial industry. Instead of relying on traditional, centralized institutions like banks, DeFi leverages blockchain technology to create a decentralized network of financial services. This means that financial transactions can occur directly between parties, without intermediaries, using smart contracts on platforms like Ethereum.
In 2024, we are witnessing an explosion of new DeFi projects and protocols, each pushing the boundaries of what’s possible in finance.
In summary, DeFi in 2024 is not just a trend; it’s a revolution that democratizes finance, enhances security and transparency, and fosters continuous innovation. As we proceed through this presentation, we'll explore the various components and services of DeFi in detail, shedding light on how they are transforming the financial landscape.
At Intelisync, we specialize in providing comprehensive DeFi development services tailored to meet the unique needs of our clients. From smart contract development to dApp creation and security audits, we ensure that your DeFi project is built with innovation, security, and scalability in mind. Trust Intelisync to guide you through the intricate landscape of decentralized finance and unlock the full potential of blockchain technology.
Ready to take your DeFi project to the next level? Partner with Intelisync for expert DeFi development services today!
Artificial Intelligence for XMLDevelopment
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
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With Skybuffer AI, various AI models can be integrated into a single communication channel such as Microsoft Teams. This integration empowers business users with insights drawn from SAP backend systems, enterprise documents, and the expansive knowledge of Generative AI. And the best part of it is that it is all managed through our intuitive no-code Action Server interface, requiring no extensive coding knowledge and making the advanced AI accessible to more users.
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Finale of the Year: Apply for Next One!
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Driving Business Innovation: Latest Generative AI Advancements & Success Story
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
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How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
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2013 acknowledgmentplanetphilanthropy
- 1. There Has to Be a Better Way! Acknowledging and Thanking Our Donors Lynne M. Wester Planet Philanthropy 2013
- 2. Road Map for Success • Basics of a program • How to re-level your leadership program • Best practices • How to speed up turnaround • Tips and tricks
- 4. The Basics • Brevity • Clarity • Greetings and Salutations • Repeat Gifts
- 5. Re Leveling Your Program PRES VP DOD CARD or FORM Who signs the letter??
- 6. Numbers and Sense 350 or less 700 or less 1200 or less A gagillion!! How many should I write per calendar or fiscal year??
- 7. Best Practices • 8-10 sentences • Receipt and Acknowledgment are NOT the same • Hand signed is best, no machines please • Acknowledgment Swaps
- 8. Our Sample
- 9. Don’t let the process stall your message to donors! • How many times do you print a letter? • How many people NEED to see it? • What can YOU do to help? • Reoccurring gifts…
- 10. Digital Storage
- 11. Our System
- 12. Digital vs. Print • Thank in kind, let the medium speak
- 13. Digital Sharing
- 14. Tips and Tricks • Contact reports are key to personal letters • Just remember to think as a problem solver when handling acknowledgments • Make friends with your Data team • Take a deep breath…
- 15. Questions? • Thank you!! • wester@yu.edu • www.donorrelationsguru.com • Friend me on Facebook • Connect with me on LinkedIn • Follow me on Twitter @donorguru