1. SUSAN R. BERNARD
1707 North 123rd Street
Omaha, NE 68154
(402) 498-9519 home (402) 203-6918 cell
E-mail: srbernard3@gmail.com
Summary of Professional Experience
Enthusiastic, energetic, creative and responsible person looking for challenging opportunity which
would best utilize my skills in marketing, public relations, journalism, and working with people. This
position should have many opportunities for an aggressive, dedicated individual with leadership
abilities.
EXPERIENCE
SALES, Diamonds and Fine Jewelry 2004-2015
J.C. Penney Omaha, NE
 #1 producer in 17-store region in jewelry protection (warranty) plans and
instant credit card accounts
 #2 producer in 17-store region in total sales
 Recorded highest dollar amount of sales in over 1,200 stores in one day
 Won 3 store contests in December, 2014 for all JCP employees
 DCA Diamond Certification
LOAN INTERVIEWER 2004-2006
Mutual 1st Federal Omaha, NE
 #1 in individual sales of GAP, Credit Life, Disability, Warranty Insurance
 #1 in identifying and closing on cross-sell opportunities in Autos, Second Mortgages,
Loan Consolidations, Credit Cards, and Unsecured/Secured Loans.
 Provided total customer service to loan applicants
COUNTER MANAGER, COSMETICS 2002-2004
Younkers Omaha, NE
 #1 in instant credit card accounts in 17 store region
 #2 in all Nebraska stores for the month of December sales in fragrances
 Increased counter sales from $1.7 million to $2.1 million (15%) in first year
 Managed 12 people and prepared weekly staff schedules
 Initiated, planned, and designed weekly vendor events for top fragrance lines
 Established stock and inventory levels for 6 counters
 Coordinated and communicated with regional and local vendors
 Directed, planned, and presented activities in sales and services
 Supervised and planned staffing, training, and performance evaluations
SALES, Auto and Truck 2000-2002
Rosen Auto Leasing Omaha, NE
 80% of business based on referrals
 Consistent top producer in new and used sales documentations
 Analyzed all required financing and sales documentation
 Specialized in sales to first-time buyers and non-English speaking customers
 Responsible for developing outside customer base and walk-in customers

2. SUSAN R. BERNARD
COUNTER MANAGER, Cosmetics 1998-2000
Dillard’s Omaha, NE
 Increased sales from $20,000 to $80,000 for 3 cosmetic lines in 1st year
 Developed highest sales and bookings in 14-store region in skin care/make-up clinics
EDUCATION
University of Oklahoma Bachelor of Science Norman, OK
Tennessee Real Estate License Nashville, TN
Graduate Realtors Institute Nashville, TN
VOLUNTEER ORGANIZATION EXPERIENCE
Muscular Dystrophy Association
Coordinator for Jerry Lewis Telethon
Bismarck/Mandan Concerts Series Association
Fund-raising Chairman / Publicity Chairman / Board of Directors
Bismarck Adult Reading Tutors
Publicity Chairman / Board of Directors
American Heart Association
Fund-raising Chairman
Multiple Sclerosis Society of West Tennessee
Chairman of Volunteers and Food / Board of Directors