The document provides a summary of John C. Rowan's experience as an IT expert with over 25 years of experience in various roles such as database administrator, project leader, consultant, and business analyst. It highlights his key accomplishments directing the development of new databases, managing computer systems, and retaining 98% of clients. It also lists his technical skills and experience leading various projects for retailers implementing Oracle Retail solutions.

1. John C. (JC) Rowan
Executive Management Consultant IT
Accomplished, effective, and meticulous IT Expert with 25+ years of experience providing IT solutions to Retail, Financial,
Telecommunications environments serving multiple functions including Database Administrator, Project Leader, Senior
Consultant, Mentor, Business Analyst, Customer Liaison, and MIS Director. Recognized for outstanding ability to provide
productive and effective solutions by combining full life-cycle application development skills and strong business development
acumen. Demonstrated exceptional leadership skills, mentoring team members, collaborating with management, providing
excellent customer service, while continuously achieving and exceeding organizational goals.
Key Accomplishments include:
• Directed, designed, and supervised development of new quotation/pricing relational database, developed in DEC
5820/5400 networked to DEC 3100 workstations, and connected to XTERMS under ultrix OS, with project completion
either on budget or under budget.
• As MIS Director, managed, designed, supervised, and implemented complete computer system from scratch, with goal
to oversee and operate home office-computing environment while managing franchisees according to royalties,
commissions, sales, and payments due to home office
• Retained 98% of clients due to technical expertise, and outstanding training and consultative services
• Technical Infrastructure Architect for a large retailer implementing the Oracle Retail Suite of products.
CORE COMPETENCIES
Financial Applications Project Management Property Management
Budget Control Cost Accounting Fixed Assets
Human Resources Purchasing Sales Analysis
Manufacturing Management Distribution & Logistics Technical Expertise
Migration & Cloning Sarbanes-Oxley Installation, Configuration, Troubleshooting
Data & Process Modeling Reverse Engineering IE Methodologies
Technical Architecture Scheduling Engineering Oracle Financials
Hardware: HP9000 Series, Sequent, Sun, Data General, Unisys, IBM, RS6000, DEC True64/Unix, VAX, Compaq, EMC, Hitachi
OS: UNIX, HP/UX, XENIX, SOLARIS, DYNIX, ULTRIX, AIX, VMS, MS-Windows, Windows NT, Compaq True 64/OSF, Linux
Software: SQL*FORMS (2.3, 3.0, 4.0), SQL*PLUS, PL/SQL, ORACLE REPORTS, ORACLE CASE, SQL*LOADER, SQL*MENU,
SQL*QMX, BRIEF, EVE, VI, VERMONT VIEWS, CRISP, IPSYS, AutoSys Scheduler, AppWorx Scheduler, MS-Office, Oracle
Applications versions 10.7-11i, DBArtisian, ER Studio, TOAD, Schema Manager, SeeBeyond, RAC, RMAN and ASM
Languages/Databases/Networks/Applications: C, PRO*C, COBOL, BASIC, PL/SQL, ORACLE (8i, 9i, 10g), DB2, Sybase,
NOVELL, 3COM, Retek (RMS, RDW, DWI), Oracle Retail DBA, Oracle Retail RIB
EXPERIENCE & NOTABLE PROJECTS
Executive Consultant/Production Support Manager | HRI (The Pennsylvania Liquor Control Board) | Harrisburg, PA
| 2014-2016
• Diagnosing, validating, and improving system performance by 30% while troubleshooting issues related to RIB, BPEL,
batch performance problems, and architecture scalability issues.
• Developed Release Management strategy and process road map, managed the implementation of an automated
deployment system with version control.
• Analyzed, made recommendations and put together the project plan for automating the Oracle EBS AP daily checks.
Freeing 50% of one person's time on the EBS support team.
• Performance tuned the enterprise RDW system.
• Provided oversight and management for Infrastructure and Database teams budget of 10 million dollars. This
included the management of resources for an Infrastructure team of 4 and a Database team of 10. this included both
employees as well as onsite vendor resources. Since this is a government agency of the commonwealth of
Chanhassen, MN 55317
(612) 581-2155
pe_corp@hotmail.com

2. Pennsylvania, only an employee can be fiscally responsible for the budget.
• Assisted in the vendor management of both Deloitte and KPMG for new projects with RFP's, SOW's and SLA's.
• New project responsibility of being the manager for the EBS production support team. Investigate production issues
to provide either resolution or determine that it is functioning as designed. Track incidents and resolutions, work
with client and support team to set priorities for issues, tack progress and service the client according to the Service
Letter Agreement. Which includes financials, procurement, BPEL, WorkFlow and Weblogic.
Lead Batch Architect and Release Manager | Logic (The Express) | Columbus, OH | 2013-2014
• 13.2.6 implementation of Oracle Retail with modules: RMS, RPM, ReIM, Allocations
• Designed template wrapper scripts and created all required jobs for enterprise scheduler of Control-M
• Served as Release and Deployment Manager, utilizing SVN for version control of customizations for project
Technical Architect | Puro Efino Consulting Corp (JC Penney) | Plano, TX | 2012-2013
• Reported directly to the Senior Vice President of Information Technology.
• Provided new release management strategy from start to finish including the creation of a new version control system
and migration strategy.
• Worked closely with the Senior Vice President with his selection and management of outside vendors, which included
Accenture, Oracle, IBM and other infrastructure components that comprised the new Oracle Retail system.
• Had budget responsibility for the infrastructure for the project, this was a budget of 22 million.
• Provided contract governance for all hardware and software vendors.
• Developed with other directors and leads the complete project plan for the Oracle Retail implementation.
• Multi-tiered 13.2.5 implementation of Oracle Retail with modules: RMS, RPM, ReIM, ReSA, Allocations and ARI
• Developed Technical Design Document for environment, security, and patching strategies, from development to
production.
Lead Oracle Retail DBA and Infrastructure Architect | HRI (Academy Sports) | Katy, TX | 2011-2012
• Infrastructure lead with 7 million dollar budget responsibility for all initial phases of the Oracle Retail implementation
which included the management of 10 resources, both employees as well as vendor resources for both the
infrastructure, database and implementation teams.
• Provided vendor management and contract negotiations for hardware, software and vendor selection. This included
Wipro and Cognizant. This included on and off shore teams.
• Provided new release management process, including version control, migration strategy and roadmap. This also
included the development of naming conventions, database standards, coding standards and code reviews for custom
code implementation.
• 13.2.3 Oracle Retail implementation of modules: RMS, RPM, Allocation, Invoice Matching, SIM and the SOA Fusion
middleware
• Implemented RPAS/RDF, performing installs as initial setup of RPAS/RDF system
• Installed OID 11.1.1.5 with SSO and OID/SSO on Web Tier
• Performed upgrades to 13.2.4 for all application modules and 13.3 for RPAS/RDF in 7 days.
Lead Oracle Retail DBA and Middleware Administrator | TCS (Petco) | San Diego, CA | 2011
• Installed databases version 11gR2 for Oracle Retail, and installed and configured WebLogic version 10.3.3, RMS/RPM
forms 11.1.1.3, SOA and OSB versions 11.1.1.4, and RIB and IGS versions 13.2.1
• Worked the SOW and match to TCS budget and plan project from install to production go-live. Budget was in the
amount of 4 million dollars. This included the management of all of the TCS resources for the project and mentoring
the current middleware and database teams. The number of resources managed for the project varied as the phases
of the project proceeded but ranged between 15 and 23 people.
• Developed implementation and code deployment strategy, including install and configuration of PVCS VM version
8.4.3 with license manager and file manager
Application Architect/DBA Lead | HRI (The Gap, Inc.) | San Francisco, CA | 2010-2011
• Worked with the direction of work for the implementation partners which included Oracle Consulting and Accenture
along with several other minor American consulting firms.
• Had partnership budget responsibility for my portion of the overall project budget for 22 million dollars. With the
lead role, I had responsibility for 5 DBA resources and 10 vendor resources.
• Assisted in implementation of GAP Europe and China, encompassing over 100 installations. Which included
developing a cookie cutter approach to standardize, provide consistency in the installation and implementation of
each site.
• Worked closely with the EBS team to facilitate interfaces between Oracle Retail and EBS for Sales Audit, Procurement,

3. Invoice Matching, Store Inventory Management, Allocation, Replenishment and Price Management
• Managed, developed and mentored their DBA staff assigned to support the project, this included 15 individuals.
• Developed cookbooks/runbooks for standardization of installations of RIB, determining data sets to be involved in
Gold copies of RMs and SIM databases
• Versions of applications were 12.0.10.5 for Oracle Retail (RMS and SIM), 10.1.2 and 10.1.3 for OAS, RIB 12.9
• Modules implemented were ReIM, RMS, RPM, RSM, RETL, Allocations and SIM
MySql DBA | IBM (Sears Holding Corporation) | Chicago, IL | 2010
• Performed performance tuning and health check to MYSql database running MySql version 5.1.47 running on Linux
Red Hat version 5 (Linux 2.6.18-128.el5), improving performance rating by 60%.
• Worked on in-house JIRA system to handle priority I and II database and code bugs, maintaining 100% task
completion at all times.
Infrastructure Architect/Senior Lead Oracle Retail DBA
Logic Information Systems (SuperValu) | Eden Prairie, MN | 2008-2010
• Installed Oracle databases, Application servers, RPM, RIB and SIM, with all systems on IBM AIX servers
• Mentored 3 DBA staff in Oracle Retail Suite providing leadership, guidance, developed training schedules for each
team member so that they were in a position to support the application at go-live.
• Initial database size was 4Tb growing to 14Tb within 3 years
• Collaborated with BPEL team to hook BPEL into financials for over 1000 Vendors and accounts
Senior lead Oracle Retail DBA | Logic Information Systems (Circuit City) | Richmond, VA | 2007-2008
• Analyzed all environments and produced plan to put all instances into consistent state
• Developed procedures that facilitated migration of custom code and schemas with 90% better efficiency
• Assisted with migration plan to take all systems to AIX5.3, upgrade to Oracle 9.2.0.8
Senior Oracle Applications DBA | Puro Efino Consulting Corp (United Health) | Plymouth, MN | 2007
• Oversaw daily maintenance and administration of 1.2Tb Oracle Applications database running 11.5.7 on Oracle
database 9.2.0.6
• Developed upgrade plan to diagnose and troubleshoot poor performance, improving performance by 75%
RIB Specialist | Oracle Retail Services (The Gap, Inc.) | San Francisco, CA | 2006
• Installed, supported, and troubleshot all Oracle Retail (Retek) implementation of SeeBeyond tool and Oracle Retails
RIB application
• Developed toolkit for developers to troubleshoot and diagnose problems with minimal support, reducing overhead
costs
• Led effort to properly do RIB sizing from hardware standpoint as well as RIB configuration aspect
Senior Oracle DBA | Logic Information (The GAP, Inc) | San Francisco, CA | 2005-2006
• Worked with infrastructure team to implement SeeBeyond, WebSphere and other Oracle/Retek tools
• Performed software evaluation for replacement tool for TOAD
Senior Oracle Apps DBA | Forsythe Solutions | Chicago, IL | 2005
• Perfected OID, Single Sign On and custom portlets with authentication to Microsoft’s Active Directory
• Performed and installed 9.0.4.0 on Linux x86 machines, then upgraded from 9.0.4.0 to 9.0.4.1, later upgraded again to
10.1 release 2 of software, creating documentation to repeat process, step-by-step
Senior Oracle Apps DBA | Forsythe Solutions (Lakes Entertainment, Inc.) | Minnetonka, MN | 2005
• Installed Oracle Applications 11.5.10 RAC from scratch in 11i multi-tiered environment on Sun Sparc 490 and 890
platforms
• Configured and setup Legato backup software, and developed backup and recovery strategy
Senior Oracle Apps DBA | Puro Efino Consulting (International House of Pancakes) | Glendale, CA | 2004-2005
• Installed, upgraded, and patched in Oracle 10g environment running version 11.5.9 RAC of Oracle Applications on
Redhat Linux version ES3.0 in multi-tiered RAC environment
• Installed CRM modules including Marketing, Trade Management, Telesales Field Sales, Purchasing, iProcurement,
Enterprise Asset Management, Contracts, Project Costing, Property Manager, Training Administration, Customers

4. Online, Scripting, eMail Center, Business Intelligence, and Project Manager
• Integrated custom portlets into E-Business Suite and provisioning into LDAP and Active Directory
• Performed pilot installation for proof of concept with Oracle Applications with CRM for version 11.5.10 in RAC
environment with ASM
Retek/Oracle DBA | Puro Efino Consulting Corp (The Gap, Inc.) | San Francisco, CA | 2002-2004
• Oversaw all development, testing, CRP, and production Retek instances
• Determined Retek base values for 25 of system control tables for functionality and performance of system
• Served as technical/functional lead consultant for testing team, developing test scenarios, and preparing technical
requirements to handle testing cycle, reducing migration to production
• Acted as lead DBA and mentored GAP staff in implementation of New Global financials project
Oracle Apps DBA | Puro Efino Consulting Corp (Shop NBC) | Eden Prairie, MN | 2002
• Implemented guidelines for instance migration strategies and mentored DBA staff in performance tuning, instance
management, and backup and recovery plans
• Developed automated Oracle database refresh system using UNIX shell scripting
• Performed Apache and RDBMS upgrades to current releases throughout clients enterprise
Senior Consultant | Puro Efino Consulting Corp (Performance Retail, Inc) | Houston, TX | 2001-2002
• Served as senior AppWorx consultant in implementation of Retek software for 3000+ retail sites on line
• Developed batch schedule for RMS, RDW and DWI, including total of 200+ chains with 900+ modules
• Developed testing strategies, practices, and procedures to accomplish complete testing cycle by timelines
Scheduling Consultant | Puro Efino Consulting Corp (Appworx for Retek) | Minneapolis, MN | 2000-2001
• Set up business templates to accommodate different batch scheduling requirements of Retek software, including
Retail Management System, Data Warehouse, and Data Warehouse Interface
ADDITIONAL WORK EXPERIENCE
MIS Director | Quick Fries, Inc.
Senior DBA | Puro Efino Consulting Corp (Cummins Engine Corp)
Senior Lead DBA | Cummins Power Generation
Technical Development Team (Interfaces) | Oracle Software Services (Imation Corporation)
Senior DBA | Eaton Corporation
Senior DBA | Safenet Software, Inc. (Cargill Financial Markets)
Senior DBA | Talent Software Services (Fisher-Rosemount)
Staff Consultant | Super Valu
Staff DBA | Ameridata Consulting (Ameridata Technologies)
Consultant | David Mitchell & Associates (Motorola)
Consultant | Damark International
Consultant | Fingerhut
Consultant | Pillsbury