SlideShare a Scribd company logo
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
Creating an Great
Workforce
Why and How to Utilize
Assessment Tools to Attract,
Retain, Advance and Develop
Employees at ALL Levels
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
1. Selection Process
2. After They Are Hired
3. Back Door
3 Opportunities for Your Company
to Impact the Performance
& Retention of Your People
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
Hire Top Performers!
• Develop a “most wanted” list
• Hire from competitors
• Benchmark to recruit
(our Profile XT for Job Match
is essential—use your top
performers to benchmark)
Door 1—Selection Process
11
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
• Takes time before the problems become
apparent—time is expensive
• Not performing at an
experienced level for the
job costs in terms of:
– Opportunities missed
– Resources invested
– The effect on others who must
compensate during the
training period
• Next…training and coaching
come into play
Door 2—After They Are Hired
22
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
• When an employee doesn’t work out,
you either redeploy the marginal
employees to another department and
hope for better results, or exit the
employee from the company.
• When top performers leave, you
are dealing with another set
of problems
“It is difficult and expensive
to train your way out of a
bad hiring decision.”
Door 3—Back Door
33
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
Sources: Professor Mike Smith, University of Manchester, August 1994
John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance,
Psychological Bulletin, Vol. 96, No.1, 1984, p. 90;
Robert P Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance:
A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.
Use All of Your Resources
75%Job Matching
66%Interests Testing
54%Abilities Testing
38%Personality Testing
26%Reference Checking
14%Interview
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
■Corporate America loses $11 billion a year to employee turnover…
■Avoid Hiring Mistakes
“Chances are good that up to 66% of your company’s hiring decisions will prove to be
mistakes in the first twelve months.”- Peter Drucker, Famous Management Consultant
■Hire Right
Well-run companies make money with average performance employees…
Only…
if they avoid hiring too many below
average-performance employee
■It’s a Proven Fact That…
“It’s not experience that counts, or college degrees, or other acceptable factors… success
hinges on a fit with the job.”—Harvard Business Review
Don’t Let Your Company
Become a Statistic
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
■The most thorough selection
process imaginable costs less
than hiring the wrong person
for just a day
“■ 63% of all hiring decisions are made during
the first 4.3 minutes of an interview.”
—SHRM Study, reported in USA Today
Do You Accept
Marginal Performance?
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
Seeking The Total Person
PRESENTPRESENTPASTPAST
JOB FITJOB FIT
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
• 10%: Good, but Limited Information
– Skills, Experience & Company Match
• 90%: Essence of the Total Person
– Thinking Style
– Occupational Interests
– Behavioral Traits
– Job Fit
The Total Person
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
Performance Modeling
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
• Can the person
do the job?
• Will the person
do the job?
• How will the person
do the job?
What The Profile Measures
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
Can the Person Do the Job?
Learning Index
Verbal Skill
Verbal Reasoning
Numerical Ability
Numeric Reasoning
11 22 33 44 55 66 77 88 99 1010
Thinking Style
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
Will the Person Do the Job?
Enterprising
Financial/Administrative
People Service
Technical
Mechanical
Creative
Occupational Interests
1 2 3 4 5 6 7 8 9 10
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
How the Person Will Do the Job?
11 22 33 44 55 66 77 88 99 1010
Behavioral Traits
Energy Level
Assertiveness
Sociability
Manageability
Attitude
Decisiveness
Accommodating
Independence
Objective Judgement
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
• Shaded areas indicate the
JobMatch pattern
• The JobMatch patterns
show requirements for
the jobs in your company
• Use these patterns for:
– Placement
– Retention
– Training
– Promoting
– Managing
– Planning
The JobMatch™ Pattern
Job Profile Summary
Job Pattern: Sales
Overall Job Match
Thinking Style
1 2 3 4 5 6 7 8 9 10
Learning Index
Verbal Skill
Verbal Reasoning
Numerical Ability
Numeric Reasoning
Occupational Interests
1 2 3 4 5 6 7 8 9 10
Enterprising
Financial/Administrative
People Service
Technical
Mechanical
Creative
Behavioral Traits
1 2 3 4 5 6 7 8 9 10
Energy Level
Assertiveness
Sociability
Manageability
Attitude
Decisiveness
Accommodating
Independence
Objective Judgement
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
The Profile—Good JobMatch
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
The Profile—Poor JobMatch
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
• To understand talent landscape
• To evaluate and deploy internal talent as part of a career pathing process
• To identify high potentials
• To match new hires to the right jobs
• To understand organizational priorities and practices
Why Use Assessments?
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
• Our pre-hire assessments are validated
• Meets all DOL, ADA and EEOC standards
• Unsurpassed in ease-of-use, instant report(s) feedback—no paperwork
delays
• The most state-of-the-art web technology
• No IT required on your end
• We can set-up your company’s virtual assessment center in just seconds
Our Web-Based Assessments
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
• Pre-Employment Process
• Promotion Decisions
• Retention
• Succession Planning
• Simple Team Building
• Team Engineering
• Sales Competence/Strategies
• Performance Problems
• Day-to-Day Management
• Coaching/Development/Training Strategies
Our Web-Based Assessments
Can Help You With…
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
“People are happiest and most productive when they are fully engaged and winning”
43%: Not formally educated or trained
67%: Unhappy and/or dissatisfied with current position
—United States Bureau of Labor Statistics
Our Belief
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200
Thank You For Your Time
Assessment Leaders puts solid information
behind every management decision!
Don’t delay… Get started today!
Cathy@AssessmentLeaders.com
www.assessmentleaders.com
1-866-864-8200

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2012 al measure the total person

  • 1. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 Creating an Great Workforce Why and How to Utilize Assessment Tools to Attract, Retain, Advance and Develop Employees at ALL Levels
  • 2. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 1. Selection Process 2. After They Are Hired 3. Back Door 3 Opportunities for Your Company to Impact the Performance & Retention of Your People
  • 3. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 Hire Top Performers! • Develop a “most wanted” list • Hire from competitors • Benchmark to recruit (our Profile XT for Job Match is essential—use your top performers to benchmark) Door 1—Selection Process 11
  • 4. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 • Takes time before the problems become apparent—time is expensive • Not performing at an experienced level for the job costs in terms of: – Opportunities missed – Resources invested – The effect on others who must compensate during the training period • Next…training and coaching come into play Door 2—After They Are Hired 22
  • 5. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 • When an employee doesn’t work out, you either redeploy the marginal employees to another department and hope for better results, or exit the employee from the company. • When top performers leave, you are dealing with another set of problems “It is difficult and expensive to train your way out of a bad hiring decision.” Door 3—Back Door 33
  • 6. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 Sources: Professor Mike Smith, University of Manchester, August 1994 John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business. Use All of Your Resources 75%Job Matching 66%Interests Testing 54%Abilities Testing 38%Personality Testing 26%Reference Checking 14%Interview
  • 7. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 ■Corporate America loses $11 billion a year to employee turnover… ■Avoid Hiring Mistakes “Chances are good that up to 66% of your company’s hiring decisions will prove to be mistakes in the first twelve months.”- Peter Drucker, Famous Management Consultant ■Hire Right Well-run companies make money with average performance employees… Only… if they avoid hiring too many below average-performance employee ■It’s a Proven Fact That… “It’s not experience that counts, or college degrees, or other acceptable factors… success hinges on a fit with the job.”—Harvard Business Review Don’t Let Your Company Become a Statistic
  • 8. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 ■The most thorough selection process imaginable costs less than hiring the wrong person for just a day “■ 63% of all hiring decisions are made during the first 4.3 minutes of an interview.” —SHRM Study, reported in USA Today Do You Accept Marginal Performance?
  • 9. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 Seeking The Total Person PRESENTPRESENTPASTPAST JOB FITJOB FIT
  • 10. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 • 10%: Good, but Limited Information – Skills, Experience & Company Match • 90%: Essence of the Total Person – Thinking Style – Occupational Interests – Behavioral Traits – Job Fit The Total Person
  • 11. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 Performance Modeling
  • 12. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 • Can the person do the job? • Will the person do the job? • How will the person do the job? What The Profile Measures
  • 13. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 Can the Person Do the Job? Learning Index Verbal Skill Verbal Reasoning Numerical Ability Numeric Reasoning 11 22 33 44 55 66 77 88 99 1010 Thinking Style
  • 14. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 Will the Person Do the Job? Enterprising Financial/Administrative People Service Technical Mechanical Creative Occupational Interests 1 2 3 4 5 6 7 8 9 10
  • 15. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 How the Person Will Do the Job? 11 22 33 44 55 66 77 88 99 1010 Behavioral Traits Energy Level Assertiveness Sociability Manageability Attitude Decisiveness Accommodating Independence Objective Judgement
  • 16. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 • Shaded areas indicate the JobMatch pattern • The JobMatch patterns show requirements for the jobs in your company • Use these patterns for: – Placement – Retention – Training – Promoting – Managing – Planning The JobMatch™ Pattern Job Profile Summary Job Pattern: Sales Overall Job Match Thinking Style 1 2 3 4 5 6 7 8 9 10 Learning Index Verbal Skill Verbal Reasoning Numerical Ability Numeric Reasoning Occupational Interests 1 2 3 4 5 6 7 8 9 10 Enterprising Financial/Administrative People Service Technical Mechanical Creative Behavioral Traits 1 2 3 4 5 6 7 8 9 10 Energy Level Assertiveness Sociability Manageability Attitude Decisiveness Accommodating Independence Objective Judgement
  • 17. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 The Profile—Good JobMatch
  • 18. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 The Profile—Poor JobMatch
  • 19. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 • To understand talent landscape • To evaluate and deploy internal talent as part of a career pathing process • To identify high potentials • To match new hires to the right jobs • To understand organizational priorities and practices Why Use Assessments?
  • 20. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 • Our pre-hire assessments are validated • Meets all DOL, ADA and EEOC standards • Unsurpassed in ease-of-use, instant report(s) feedback—no paperwork delays • The most state-of-the-art web technology • No IT required on your end • We can set-up your company’s virtual assessment center in just seconds Our Web-Based Assessments
  • 21. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 • Pre-Employment Process • Promotion Decisions • Retention • Succession Planning • Simple Team Building • Team Engineering • Sales Competence/Strategies • Performance Problems • Day-to-Day Management • Coaching/Development/Training Strategies Our Web-Based Assessments Can Help You With…
  • 22. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 “People are happiest and most productive when they are fully engaged and winning” 43%: Not formally educated or trained 67%: Unhappy and/or dissatisfied with current position —United States Bureau of Labor Statistics Our Belief
  • 23. Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864-8200 Thank You For Your Time Assessment Leaders puts solid information behind every management decision! Don’t delay… Get started today! Cathy@AssessmentLeaders.com www.assessmentleaders.com 1-866-864-8200