- 89% of companies will use social networks for recruiting in 2011, up from 83% in 2010. LinkedIn is the dominant social network for recruiting, used by 87% of companies, though most companies now use two or more networks.
- Competition for talent is intensifying as 77% of companies expect increased competition and nearly two-thirds plan to recruit from competitors. One-third of companies expect the average new employee to stay less than two years.
- Social media tops the list of areas where companies plan to increase recruiting investment as competition grows. Referrals, direct sourcing, and social networks are considered the best sources for quality candidates.
- Two-thirds of companies report successfully hiring candidates
To map out the landscape of the profession, we surveyed 2,714 respondents online. We asked communicators, marketers, public relations pros and others whether they have someone who focuses exclusively on social media—or if they juggle social media on top of their traditional duties.
We dug deep on measurement, finding out precisely which tools your colleagues favor, and whether they’re satisfied with the data they’re gathering.
We were nosy enough to ask about salaries, and if they’re expected to grow in 2013. And—don’t tell the boss—we got respondents to spill the beans on whether the CEO supports their effort, shrugs it off, or tweets so wildly, the message suffers.
Best of all, we invited comments, enriching our results with candid outtakes from the life of a social media professional.
2010 Brunswick Study on Investor Use of Digital and Social MediaBrunswick Group
The poll of over 400 analysts and investors, first run in 2009, showed that while social media is still overshadowed in importance compared to information sourced direct from companies or from real-time subscription services, it does have an impact.
This research examines the expanding role of online reputation in both professional and
personal lives. It studies how recruiters and HR professionals use online reputational
information in their candidate review processes, and how consumers feel about this use of their information. It investigates the steps consumers take to monitor and protect their online reputation.
Study commissioned by Microsoft and made available for Data Privacy Day, January 28, 2010.
An excerpt of my Persuasive Communication and Influence workshop. For more information or to book a workshop, visit my website at http://lundbergmedia.com or e-mail me at abbie@lundbergmedia.com
To map out the landscape of the profession, we surveyed 2,714 respondents online. We asked communicators, marketers, public relations pros and others whether they have someone who focuses exclusively on social media—or if they juggle social media on top of their traditional duties.
We dug deep on measurement, finding out precisely which tools your colleagues favor, and whether they’re satisfied with the data they’re gathering.
We were nosy enough to ask about salaries, and if they’re expected to grow in 2013. And—don’t tell the boss—we got respondents to spill the beans on whether the CEO supports their effort, shrugs it off, or tweets so wildly, the message suffers.
Best of all, we invited comments, enriching our results with candid outtakes from the life of a social media professional.
2010 Brunswick Study on Investor Use of Digital and Social MediaBrunswick Group
The poll of over 400 analysts and investors, first run in 2009, showed that while social media is still overshadowed in importance compared to information sourced direct from companies or from real-time subscription services, it does have an impact.
This research examines the expanding role of online reputation in both professional and
personal lives. It studies how recruiters and HR professionals use online reputational
information in their candidate review processes, and how consumers feel about this use of their information. It investigates the steps consumers take to monitor and protect their online reputation.
Study commissioned by Microsoft and made available for Data Privacy Day, January 28, 2010.
An excerpt of my Persuasive Communication and Influence workshop. For more information or to book a workshop, visit my website at http://lundbergmedia.com or e-mail me at abbie@lundbergmedia.com
Survey Results: The consumerization of it from the end user’s perspectiveSymantec
More than ever, end users rely on smartphones to keep them connected both personally and professionally. As a result, enterprises now must support a wide variety of both enterprise- and employee-liable devices. Symantec recently conducted a small survey to learn more about end users’ experiences with and perspectives on this rapidly growing trend.
Presentation given at the 2012 IASA Annual Conference on the use of social data in the insurance industry. Snapshot survey results and review of case examples.
Symantec 2010 Critical Information Infrastructure Protection (CIP) Survey found, among other things, that 53 percent of critical infrastructure providers report that their networks have experienced what they perceived as politically motivated cyber attacks. Participants claimed to have experienced such an attack on an average of 10 times in the past five years, incurring an average cost of $850,000 during a period of five years to their businesses.
Jobvite: A Holistic Approach to SecurityTheodore Kim
AWS Loft presentation on 04/28/16.
You’ve configured host and network based ACLs, enabled CloudTrail logging, encrypted all data at rest (EBS & S3), secured your AMIs, regularly patch EC2 instances, and locked down IAM roles. But are you secure? How do you know if/when a security incident has occurred, detect unauthorized access to data, identify vulnerabilities in your application, block online attacks in real-time, or certify your application as truly secure?
Theodore Kim, VP of Technical Operations at Jobvite, and his team will present a holistic approach to securing your application environment hosted in AWS. Topics will include:
- Do I need an Intrusion Detection/Prevention (IDS/IPS) System?
- How to detect and block network/application intrusion attempts in real time.
- Log file parsing/alerting via Security Information & Event Management (SIEM) systems to identify anomalous system activity.
- An overview of penetration/vulnerability testing services.
- Auditing your environment to identify security vulnerabilities and support compliance efforts.
- How to incorporate security vulnerability scanning into the build and release process.
GoodData: The DevOps Story @ FIT CVUT October 16 2013Jaroslav Gergic
Presentation was a part of FIT CVUT / MI-AIT (Případové studie aplikace a řízení IT).
We compare the traditional organization model of separate teams for engineering, QA and operations to the DevOps model using autonomous cross-functional teams. The presentation uses GoodData as a case study.
Troux 2014 - Apptio Keynote "Turning IT Investments Into Business Outcomes"Apptio
Managing The New IT Requires CIOs to:
1.) Shift to Innovation/Value While Optimize “Run”
2.) Be a Trusted& Agile Business Partner
3.) Deliver Technology as a (“Product”) Service; and
4.) Have Build vs Buy Expertise
This is the presentation I gave this week at Domo's first customer event, DomoPalooza. The presentation focuses on how Rakuten uses Domo as part of it's global data strategy to promote a data driven culture.
Analyze your data, your way
Regardless of role/industry Tableau is rapid-fire business intelligence that equips anyone to analyze data quickly. Its intuitive user interface means there’s no need for canned reports, dashboard widgets, or templates to get started. All you need is your data and the questions you want to answer. These solution pages provide dozens of examples showing how Tableau is used, but they merely scratch the surface of how more than 10,000 customers use Tableau.
You can research more information about Tableau at www.bsdinsight.com
Presentation from State of Iowa's Cost Transparency Journey at ITFM Week 2014Apptio
IT Cost Transparency is not about what does IT cost? It’s about why does IT cost what it does and how can they use their money and other resources to create more value.
5 Proven Strategies For a Successful Analytics Product LaunchGoodData
Most companies focus on the technical challenges involved with bringing new analytics and business intelligence capabilities to market and overlook key go-to-market considerations.
With over 7 years experience helping our customers launch 100+ successful products in a variety of industries, GoodData has developed a proven methodology for taking analytics to market. We’ve partnered with NextWave Performance to share our top five strategies that will secure your successful launch.
In this 1-hour session, experts from NextWave and GoodData discuss taking an analytics product to market and teach you how to:
- Gain competitive advantage
- Build a comprehensive plan that avoids common mistakes
- Monetize your data!
Survey Results: The consumerization of it from the end user’s perspectiveSymantec
More than ever, end users rely on smartphones to keep them connected both personally and professionally. As a result, enterprises now must support a wide variety of both enterprise- and employee-liable devices. Symantec recently conducted a small survey to learn more about end users’ experiences with and perspectives on this rapidly growing trend.
Presentation given at the 2012 IASA Annual Conference on the use of social data in the insurance industry. Snapshot survey results and review of case examples.
Symantec 2010 Critical Information Infrastructure Protection (CIP) Survey found, among other things, that 53 percent of critical infrastructure providers report that their networks have experienced what they perceived as politically motivated cyber attacks. Participants claimed to have experienced such an attack on an average of 10 times in the past five years, incurring an average cost of $850,000 during a period of five years to their businesses.
Jobvite: A Holistic Approach to SecurityTheodore Kim
AWS Loft presentation on 04/28/16.
You’ve configured host and network based ACLs, enabled CloudTrail logging, encrypted all data at rest (EBS & S3), secured your AMIs, regularly patch EC2 instances, and locked down IAM roles. But are you secure? How do you know if/when a security incident has occurred, detect unauthorized access to data, identify vulnerabilities in your application, block online attacks in real-time, or certify your application as truly secure?
Theodore Kim, VP of Technical Operations at Jobvite, and his team will present a holistic approach to securing your application environment hosted in AWS. Topics will include:
- Do I need an Intrusion Detection/Prevention (IDS/IPS) System?
- How to detect and block network/application intrusion attempts in real time.
- Log file parsing/alerting via Security Information & Event Management (SIEM) systems to identify anomalous system activity.
- An overview of penetration/vulnerability testing services.
- Auditing your environment to identify security vulnerabilities and support compliance efforts.
- How to incorporate security vulnerability scanning into the build and release process.
GoodData: The DevOps Story @ FIT CVUT October 16 2013Jaroslav Gergic
Presentation was a part of FIT CVUT / MI-AIT (Případové studie aplikace a řízení IT).
We compare the traditional organization model of separate teams for engineering, QA and operations to the DevOps model using autonomous cross-functional teams. The presentation uses GoodData as a case study.
Troux 2014 - Apptio Keynote "Turning IT Investments Into Business Outcomes"Apptio
Managing The New IT Requires CIOs to:
1.) Shift to Innovation/Value While Optimize “Run”
2.) Be a Trusted& Agile Business Partner
3.) Deliver Technology as a (“Product”) Service; and
4.) Have Build vs Buy Expertise
This is the presentation I gave this week at Domo's first customer event, DomoPalooza. The presentation focuses on how Rakuten uses Domo as part of it's global data strategy to promote a data driven culture.
Analyze your data, your way
Regardless of role/industry Tableau is rapid-fire business intelligence that equips anyone to analyze data quickly. Its intuitive user interface means there’s no need for canned reports, dashboard widgets, or templates to get started. All you need is your data and the questions you want to answer. These solution pages provide dozens of examples showing how Tableau is used, but they merely scratch the surface of how more than 10,000 customers use Tableau.
You can research more information about Tableau at www.bsdinsight.com
Presentation from State of Iowa's Cost Transparency Journey at ITFM Week 2014Apptio
IT Cost Transparency is not about what does IT cost? It’s about why does IT cost what it does and how can they use their money and other resources to create more value.
5 Proven Strategies For a Successful Analytics Product LaunchGoodData
Most companies focus on the technical challenges involved with bringing new analytics and business intelligence capabilities to market and overlook key go-to-market considerations.
With over 7 years experience helping our customers launch 100+ successful products in a variety of industries, GoodData has developed a proven methodology for taking analytics to market. We’ve partnered with NextWave Performance to share our top five strategies that will secure your successful launch.
In this 1-hour session, experts from NextWave and GoodData discuss taking an analytics product to market and teach you how to:
- Gain competitive advantage
- Build a comprehensive plan that avoids common mistakes
- Monetize your data!
Jump Start into Apache® Spark™ and DatabricksDatabricks
These are the slides from the Jump Start into Apache Spark and Databricks webinar on February 10th, 2016.
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Spark is a fast, easy to use, and unified engine that allows you to solve many Data Sciences and Big Data (and many not-so-Big Data) scenarios easily. Spark comes packaged with higher-level libraries, including support for SQL queries, streaming data, machine learning, and graph processing. We will leverage Databricks to quickly and easily demonstrate, visualize, and debug our code samples; the notebooks will be available for you to download.
Forrester Report: The Total Economic Impact of DomoDomo
ROI matters. That’s why Domo commissioned Forrester Consulting, an independent research firm, to investigate the total economic impact of the Domo platform, highlighting the benefits of real-time business optimization. Here's a sneak peek at the benefits of using Domo uncovered from four in-depth customer interviews.
Social Media & Your Talent Strategy - April 2012Jennifer McClure
Presentation by Jennifer McClure - President of Unbridled Talent LLC at The Conference Board's Social Media Strategies for HR Conference - April 2012, NYC
IMPACT OF SOCIAL HIRING ON TALENT ACQUISITION STRATEGY IN 2019 - ReportTop CHRO
Modern HR managers are steadily indulging in social media recruiting to have an edge in a highly competitive job market. In this report- Social Hiring 2019, you will fathom the impact it is creating in the world of HR. You can also download the report here: https://www.topchro.com/article/impact-of-social-hiring-on-talent-acquisition-strategy-in-2019
Social Recruiting for IT Consulting Made Simple | by Bullhorn Reach Evangelis...Steven Duque
WATCH THE RECORDED WEBINAR TO HEAR THE TALKING POINTS HERE: https://www1.gotomeeting.com/register/708185208
Maybe you’re looking for better ways to target good java developers, infrastructure architects or other candidates with specialized skill sets. Or, perhaps you’re trying to convey your consultancy’s unique workplace culture to set yourself apart from the competition.
Using Social Media In HR & Recruiting - Jennifer McClure - Oct 2012Jennifer McClure
Using Social Media in Human Resources and Recruiting - covers "Who, What & Why", "Developing a Social Media Strategy", "Choosing Your Tools", "Time, Content & Training" and "Social Recruiting".
To book Jennifer McClure to speak at your event - http://unbridledtalent.com/contact/
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
2. introduction
Social recruiting on the rise: 56% in 2010. And they indicate that social
recruiting will be an essential element of recruiting
Employers will invest more in recruiting strategy as hiring competition heats up.
across multiple social networks as • 77% of survey respondents expect increased
competition for talent.
competition for talent intensifies • Nearly 2/3 of companies intend to recruit
from competitors in the year ahead.
When we began this annual survey four years ago, • Only 16% will spend more on job boards and • 1/3 expect the average new employee to
social recruiting was a new idea to many a third of respondents plan to spend less on stay 2 years or less
companies. Between then and now, comScore job boards, third party recruiters and search
reports that time spent in social networks grew firms. • Among companies anticipating increased
from 1 out of every 12 minutes spent online to 1 in hiring this year, 95% now use or plan to start
out every 6 minutes. Employers have clearly The data indicates that recruiting departments, like using social recruiting.
followed their target talent into social networks. Our marketing departments, increasingly utilize the
unique environments of multiple networks to reach Fortunately, the connections, data and reach
2011 survey found that 89% of respondents will offered by social networks can help employers
recruit through social media this year, up from 83% and engage their targets.
successfully adapt to this environment of high
in 2010. • LinkedIn has led in recruiting usage each churn and increasing competition for talent – an
As competition for talent grows, social recruiting year and now almost all of those surveyed environment in which they must always be
tops the list two years running as the most popular (87%) use the professional network, up from recruiting.
area to increase investment. Not surprisingly, 78% last year.
respondents’ plans to increase spending on • Recruiting usage of other major networks
candidate sources are closely aligned with their stayed fairly steady with 55% using Facebook
views on the quality of those sources. and 47% using Twitter.
• 55% will increase their budgets for social • But now, most (64%) have expanded their
recruiting; referrals, corporate career sites social recruiting programs to two or more
and direct sourcing are other top categories social media channels; and 40% use all three
for increased investment. top networks – LinkedIn, Facebook and
• Referrals, direct sourcing and social networks Twitter.
are the top rated external sources for quality Proof of a continued recovery for the labor market,
candidates. 67% of survey respondents said they plan to
increase hiring over the next 12 months, up from
2
21. about this survey about jobvite
The Jobvite Social Recruiting Survey 2011 was Jobvite is the leading recruiting platform for the
conducted online between May and June 2011; social web.
over 800 people U.S. respondents completed the
Jobvite enterprise solutions are proven to perform
survey. The survey was completed by individuals
at the scale and with the reliability required by
responding to an email invitation sent to a
world-class companies. Social recruiting products
registered list of human resources and recruiting
from Jobvite lead the market in their proven ability
professionals. Respondents answered questions
to drive referral hires – by enabling jobs to be
using an online survey tool and the response data is
shared across social networks, on websites and via
available only in aggregate form. For more
information about the survey, please contact our email by recruiters, hiring managers and every
employee. Jobvite is a complete, modular Software-
media relations team at jobvite@atomicpr.com.
as-a-Service (SaaS) platform which can optimize the
additionaL sociaL recruitinG resources speed, cost-effectiveness and ease of recruiting for
• the state of social Recruiting Infographic any company.
• embeddable Charts
• Jobvite Index Jobvite Source is the social recruiting and candidate
• Job seeker Nation 2010 survey relationship management application that targets
• Jobvite Customer videos relevant talent in Linked In, Facebook and twitter to
• Jobvite product tours drive referral hiring virally. It’s a single intuitive
application that manages all sourcing programs and
then measures the results, surfacing relevant
candidates from all over the web to create a talent
pool for your company.
connect With us
Jobvite Hire is the applicant tracking system for the
www.jobvite.com
social web that’s easy for everyone to use - and
www.twitter.com/jobvite
robust enough to be adopted by some of the fastest
www.facebook.com/jobvite
growing companies in the world. From social
www.linkedin.com/company/jobvite
referral, to interview management to advanced
analytics, Jobvite Hire is the faster, more productive 650-376-7200
way for everyone to work together.
21