The document discusses improving school improvement processes through better use of decision support systems. It presents two models - an information seeking model and a decision making model - that can help administrators craft improvement processes. Sensemaking is identified as important as decision making. Needs assessment and data collection skills are areas that need strengthening. Rubric-based surveys could help educate schools and provide feedback on data acquisition, management, analysis and application capacities. The document provides examples of rubrics and recommendations for improving data access and use at both district and school levels.