pass criteria

1. .
Aviation assignment.
Name :S.Arvinth
Title : aviation assignment.
Batch code : H5
Assessor name : Mrs. Ramya rai
Center : FAIT Frankfinn, Koramangala, Bangalore

2. Acknowledgement
I owe a great many thanks to a great many people who helped and
supported me during the aviation assignment.
My deepest thanks to trainer Mrs.Ramya rai the Guide of the assignment for
guiding and correcting various documents of mine with attention and care. She
has taken pain to go through the assignment and make necessary correction as
and when I needed.
I express my thanks to the center head of FAIT frankfinn koramangala,
Bangalore for extending her support.
I would also thank my Institution and my faculty members without whom this
assignment would have been a distant reality. I also extend my heartfelt thanks
to my family and well wishers.

3. Introduction
I'm here going to explain about
 low cost carrier in India, advantage & disadvantage of low cost
carrier.
 Personal attributes, qualities of cabin crew.
 Embarkation and disembarkation procedure for wheel chair
passenger.
 First aid for heart attack passenger.

4. Content
• Introduction.
• Definition of low cost carrier.
• Advantage and disadvantage of low cost carrier.
• Two low cost airline.
• Bibliography.
• Conclusion.

5. Define low cost carrier
A low-cost carrier or low-cost airline (also known as a no-frills, discount or
budget carrier or airline) is an airline that generally has lower fares and less
comforts. To make up for revenue lost in decreased ticket prices, the airline
may charge for extras like food, priority boarding, seat allocating, and baggage
etc.

6. Advantage of low cost carrier
 It saves you precious time
This is one advantage that many find irresistible. Time is a very precious
commodity today, and if you can fly for just a small increase in price compared
to a train journey, then it is definitely worthwhile.
 It promotes great vacations
Travel costs are a major part of anyone‟s holiday plans. when you find low
cost flights to your favorite destination, this mean you have more to spend and
therefore makes your vacation better. Uno finding low cost flights to your
favorite destination, you would be thrilled because you get to have a great
holiday.
 It is extremely convenient
One of the most important of the advantages of low cost flights is the
convenience of travelling. You do not need to worry anymore about long and
tiresome journeys by bus, train or car. This would invariably involve countless
days on road, living out of a suitcase and staying in uncomfortable hotels. The
flight does away with all this inconvenience.

7.  It saves money
Many people compare only the flight ticket cost to the gasoline bill or bus
ticket cost (or any other form of travel you choose). the difference would still
be quite a lot, and therefore are happy that by choosing alternative
modes of travel they are saving some money. But is it so really.
 The advantages of low cost flights
The advantage of low cost flights also include the fact that you would be able
to cover more ground and therefore helps you to be more productive. Besides,
flying is fun and everybody Should experience it at one time or other and the
low cost flights offer you just the right opportunity to do so.

8. Disadvantages of Low Cost carrier
 Extra payment for baggage:
Travelers must realize that practically everything apart from the actual flight
ticket costs extra. they will need to pay extra for hold baggage, and it cost one
person nearly £100 to transport golf clubs. There is no charge for those
travelling with only hand luggage, but this is becoming more difficult to do,
owing to so many recent restrictions on hand luggage for airline flights.
 The high cost of food:
Food and drink will not be provided on the plane unless the traveler pays.
Some passengers have complained about the high cost of meals on board these
flights. It is quite possible to take one‟s own food on the flight, but again,
carrying drink may be a problem due to restrictions on liquids which can be
carried in hand luggage.
 Specific seat
With many of these airlines one cannot book a specific seat, and checking in
can resemble a rug by scrum, with everyone trying to get a good seat. It can
seem more like bus travel in the rush hour than airline travel!

9.  Changing passenger details
Changing passenger details and/or dates can prove very expensive or even
impossible. It is essential to read the small print before booking.
 Quick changes of prices
Prices can change very quickly, even going up while the passenger is booking
on-line. Costs need to be checked carefully.
 Passenger worrying about economic situation
Finally, with the recent worrying economic situation, more airlines are
expected to go bust. Many of these will be the low cost airlines. Passengers
need to make sure that they are aware of their rights if the airline does collapse
after they have booked a holiday.
 No frills:
Overall, 'no frills' airlines should be treated with care. They do indeed offer
bargains, But travelling with them is not the same as booking a flight with a
more established airline. It‟s worth bearing in mind that sometimes passengers
get exactly what they pay for - no more, no less!

10. Low cost carrier chart
.
NAME LOGO HEAD HEAD FLEET SLOGAN
QUARTER
Air India Mumbai, India NACIL 21 “Simply
Express priceless”
Go air Andheri, Jehangir 10 „Fly smart‟
Mumbai, India wadia group
Indigo Gurgaon, InterGlobe 36 Go indigo
Haryana, India Enterprises.
Ltd
Jet lite Mumbai, India Naresh goyal 18 Emotionally
Yours
Jet konnect Mumbai, India Naresh goyal 8 The joy of
flying
Air Deccan Mumbai, India Vijay mallya 21 The Choice is
Simple
Spice jet Delhi Bhupendra 23 get more when
Kansagra you fly

11. Indigo airline
.

12. Indigo airline (Go indigo)
 Indigo commenced operations on 4 August 2006 with a service from Delhi
to Imphal via Guwahati.
 The airline is owned by the Gurgaon based InterGlobe Enterprises.
 It took delivery of its first Airbus A320-200 aircraft on 28 July 2006 and
received six aircraft during 2006.
 Nine more aircraft were delivered in 2007 taking the total to 15.
 Former US Airways Executive Vice-President, Marketing and Planning
Bruce Ashby joined Indigo as their Chief Executive Officer.
 The airline has also acquired 3 parking spots in Indira Gandhi International
Airport and Chhatrapati Shivaji International Airport.
 Recently Indigo changed the outfits for their crew members on occasion of
its 4th anniversary.
 The Indigo fleet consists of the following aircraft as of November 2010 is
36 flight.
 It operates domestic services linking 23 destinations

13. Spice jet airline (get more when you fly)
.

14. Spice jet airline
 SpiceJet, India's leading low cost airline, is a reincarnation of ModiLuft.
 It is promoted by Ajay Singh and the Kansagra family.
 SpiceJet marked its entry in the Indian skies with 99 fares for the first 99
days, with 9,000 seats available at this rate.
 This deal was followed it up with a 999 promotional scheme on select
routes.
 On 15 July 2008 Billionaire Wilbur Ross suggested he would invest 345
core (US$ 78.32 million) in the low cost airline spice jet.
 Indian media baron Kalanidhi Mara acquired a major stake (37.7%) in this
airline on June 2010. On December 9, 2010.
 As of December 2010, the SpiceJet fleet is 23.
 SpiceJet flies to 22 destinations across India, Nepal and Sri Lanka.
 It commenced international operations with flights from Chennai to
Colombo, Sri Lanka on 7th October 2010, and flights from New Delhi to
Kathmandu, Nepal on 9th October 2010.
 Outlook Traveler's Best Low Cost Airline India (Feb 2009 and 2010) India.

15. p2a

16. p2a
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 What are the personal attributes by cabin crew?
 Qualities of cabin crew
 Qualities I‟m posed me are as follows
 What qualities I need to improve?
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17. 1) What are the personal attributes by cabin crew?
 Love for passenger.
 There are several personal traits required to hold the position, (have a
friendly and professional attitude),
 good communications skills, good memory or the ability to remember your
checklist and safety procedures).
 Beyond that I would say the most important attribute is the ability to
remain calm and take charge of a situation during emergencies or
unforeseen events that may develop during the course of the flight.
 Patient, understanding and tolerant.
 You will meet all kinds of people with differing expectations.
Personal attributes:
Common sense, sense of responsibility, initiative, friendly outgoing
personality, Politeness, physical stamina and the capacity to work for long
hours on one's feet, ability to react quickly in times of emergency and , a
presence of mind, systematic approach, unruffled appearance, a well
modulated pleasant voice, and A proportionate figure with a graceful
carriage.

18. 2) Qualities of cabin crew:
 Good grooming,  Body language.
 Excellent inter personal  Confident.
relationship skills too.  Discipline.
 Being fluent in two or more  Cross culture understanding and
language in important. sensitivity.
 Being friendly and approachable.  Good listening skills.
 Enthusiastic with a good sense of  Emotionally balanced.
humour is a great help.  Quick answer.
 Pleasant and positive.  Manners.
 Aware oneself and the  Ability to observe information.
surrounding punctual.
 Good team worker.  Intelligently and clearly.
 Multi tasker.  Cabin crew needs to be
personable, knowledgeable,
 Honesty. mature and easy going without
 Need to be welcome. casual.
 Polite towards people.  Be poised and elegant at all
 Professionalism and courtesy. times.
 Customer service in top priority.

19. Qualities I’m posed me are as
follows:
 Good grooming.
 Being friendly & approachable.
 Intelligently and clearly.
 Good team worker.
 Multitasker.
 Dedication.

20. 3) Qualities I need to improve?
Lack of confidence:
To improve myself to be a confidence person. I should think positively.
Inter personal relationship
To develop my inter personal relations with everyone. I must understand the
Others feelings.
Communication
To develop my fluent English, I should read newspaper or any book louder and
I want to learn Hindi and French.
Polite behavior:
I‟m short temper person I want to change myself to polite behavior person. I
must do yoga and hear melody music.
Etticates
To develop my basic etticates and discipline. I should control myself internally
And externally.

21. P2c-unit4
P3a-unit9

22. Embarkation
procedure
for
Wheel chair
passenger

23. Arrival at the airport
 The traveller arrives at the airport either by personal vehicle, transit
vehicle or taxi and makes his or her way to the check-in counter. In
some cases a customer service agent of the air carrier or another
individual will provide assistance.

24. Checking-in
 If passengers who require wheelchair service are encountered,
personnel shall actively assist the passenger with check in service
and notify the airline company regarding follow up service matters.
 If elderly or pregnant passengers, or young children are
encountered, the personnel shall actively assist the passenger with
check in service, baggage check in, and accompany the passenger
to the boarding gate for boarding when necessary.

25. Moving to the departure gate
 When a customer is checking in, the personnel shall ask whether
wheelchair service is required? Whether the customer has his/her own
wheelchair? Whether the customer has an escort?
 If the passenger does not have a wheelchair, the ground staff shall take
the wheelchair provided by the airport to the check in counter.
 Assist the passenger to sit on the wheelchair, and arrange for him/her
to wait in the outside waiting area (left side behind the service counter,
where the counter personnel can see) for custom checks.
custom checks Assist the passenger to Departure gate Ground staff handling
sit on the wheelchair the wheelchair

26. Boarding the aircraft
 After passing customs, take the lift to boarding gate for boarding.
 Before boarding, the ground staff shall notify the flight attendants of
the number of wheelchair passengers and their seats.
 After being informed, the ground staff shall arrange enough
personnel to assist the wheelchair passengers to board the aircraft
according to the above-mentioned assistance level definition.
 Embark into aircraft first.
 Cabin Crew must go out of their way to make the flight pleasant and
comfortable.
Boarding into aircraft Helping to WCHP Service to WCHP

27. Stowing the wheelchair
 Once the traveller has been transferred out of his or her own
wheelchair, it is either stowed on board or taken to an area where it
can be prepared for stowage in the baggage compartment.
 In this case, it is either transported in an elevator in the terminal, or
carried down the exterior stairs of the loading bridge.
 Wet cell batteries are disconnected and removed from power
wheelchairs, then placed in specially designed boxes.
 Wheelchairs are usually put into heavy plastic bags, specially
designed for the purpose, and positioned in a cargo container.

28. On-board services
 Once in an aircraft seat, responsibility for providing service to the
traveller rests with the flight attendants.
 They will reposition the traveller, if requested; help with eating (e.g.,
opening packages, cutting food, etc.), but not feeding; transfer the
traveller to an on-board wheelchair, and push him or her to the
lavatory; and stow and retrieve carry-on luggage.
 On-board services do not include assistance in the lavatory.

29. Disembarkation procedure for
wheel chair passenger
 On arriving at the destination, the traveller goes through the reverse
procedure to his or her departure, leaving the aircraft last, rather
than first.
 Travellers with manual wheelchairs receive their own wheelchairs at
the aircraft door.
 Users of power wheelchairs must wait for them to be re-assembled.
 They may request to have the chair brought to the aircraft door, or
can retrieve it at or near the baggage collection area.
 After the aircraft departs the airport, notify the destination airport for
relevant information for follow up service.

30. P1a

31. Symptoms for Heart attack
Heart attack may be accompanied by one or
more of the following.
 The classic symptoms are:
 Chest pain
 Pressure, heaviness or tightness in the chest
 Pain or pressure in the neck or jaw
 Pain or pressure in one or both arms (especially the left)
 Feeling suffocation fast pulse but weak.
 Shortness of breath
 Sweating
 Nausea
 Lips turning to blue in color.
 Pain or throbbing between the shoulder blades

32. Symptoms for Heart attack

33. Treatment procedure for heart
attack
 Don’t move him unnecessarily.
 Place him reclaim position with head and shoulder raised.
 Re-assure him.
 Losing the tight cloth.
 Give oxygen.
 If breathing and heart beat stop begin resuscitation immediately.
 Keep close observation (pulse, breathing, color of lips)
 Get medical aid immediately.

34. Treatment procedure

35. Bibliography
 Frankfinn logo
 Wikipedia.org/wiki/low cost carriers.
 Answer.com
 www.anna.aero/wp-c
 List of low cost airline in India.

36. Conclusion
 This assignment is good conclusion for me. I understood the low cost
carrier, advantage and disadvantage and comparison chart and details about
two low cost carrier and qualities required for cabin crew.