This presentation is informative about bots and some chatbots facts. Why design chatbot for your business?
How to design a chat bot? what are the tools you would need?
Designing a chatbot with a zero line of code.
A case study on WUZZUF Bot.
19. M -Facebook Siri- is so
smart because it
cheats!
“Everysinglebot on the market,includingmine,was rule-based,andyou knowthatonedayyou’llreacha
ceilingand never go through,”says Lebrun.“Our childrendon’tworkwith rules or scripts,and onedaythey
becomesmarterthan you.”
24. The 10 Most Popular
Words Users Send to
Chatbots
“Hey”, “Hi”, “Hi”,
“Hello”, “Hello
How are you?”,
“How’s it going
“Help”
“Are you real?”, “Are
you a human or a
bot”?”
“Tell me a joke,”
“Can you tell a
joke?”
Rude words—such as
“F*uck”, “F*uck you”,
“Fucker”, “You suck”, “I
hate
“Love you,” “Luv
u.”
33. For the first time ever
people are using
messenger apps more
than they are using
social networks.
34. For the first time ever
people are using
messenger apps more
than they are using
social networks.
35. Messenger has more than
100,000 bots
(Last September it was only 33,000)
36. Average time saving per chatbot inquiry
when compared with traditional call
centers is 4+ minutesin chatbots for
the banking & healthcare sectors. By 2022
$8 billion in cost savings is expected.
38. 1. Design (Scope, use cases, Users, Personality and conversational UX)
2. Development (Coding? No coding?)
3. Making your bot SMART (NLP & AI)
4. Analyze
5. Publish & Get Exposure