Chat Bots Introduction

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This document introduces chat bots and discusses their increasing popularity. It notes that the app boom is over as the top apps are now chat apps, and that people prefer communicating in chat platforms. Chat provides a more natural experience than apps. Advances in AI have made building chat bots more accessible using various machine learning and natural language processing tools. The document then outlines different types of chat bots based on their function and intelligence, and lists popular bot platforms and channels. It concludes with suggestions for further reading on chat bots.

Data & Analytics

Introduc)on  
into Chat Bots
Alyona Medelyan
@zelandiya

1. The app boom is over
Google Trends graph for app
3 of top 5 most downloaded apps are chat apps
stagna&on!

2. People hang out in chats
Facebook Messenger
1 Billion ac)ve users as of July 2016
Slack 
3 Million ac)ve users at 10h/day as of July 2016
app vs whatsapp

3. Chat is a beOer experience
More natural More eﬀort

4. BeOer AI is more accessible
Machine Learning: Scikit Learn, H2O, Weka, Apache Spark
NLU: Word2vec, StanfordNLP, Gensim, ChaOerbot
Deep Learning: Theano, Torch, Caﬀe, TensorFlow
AIaaS: IBMWatson, LUIS, Wit.ai, Pandorabots, Api.ai
AI as a Service 
or DYI Open Source

Bot
AI
Pla[orm
Channel
Slackbot, Cortana, X.ai, Siri, Google Now, Alexa skill, PizzaBot, <your bot?>
Wit.ai, LUIS, Api.ai
Messenger Bots, MS Bot Framework, Pandorabots, Alexa Skills Kit
Slack, Messenger, SMS, Website, Telegram, Echo
The Basics
Not all Bots need AI!

natural language 
UI
conversa)on
one task
anything StarTrek 
Computer
rela)onship
Her 
KiO
God bots: 
Siri, Cortana, Google Now
Shopping 
Mee)ng scheduling
Pizza bot
Alexa
Eliza
The Smarts

The Conversa)on
Advanced Natural
Language
Processing Tools
for Bot Makers
by Stanfy

The Humans hiding
behind the Chatbots
by Bloomberg
Further reading & listening
Bots Podcast
by O’Reilly
Good bot, bad bot
by ArcTouch
Advanced  
Natural Language
Processing  
Tools for Bot Makers
by Stanfy

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Chat Bots Introduction

1. Introduc)on   into Chat Bots Alyona Medelyan @zelandiya

2. But why?

3. 1. The app boom is over Google Trends graph for app 3 of top 5 most downloaded apps are chat apps stagna&on!

4. 2. People hang out in chats Facebook Messenger 1 Billion ac)ve users as of July 2016 Slack  3 Million ac)ve users at 10h/day as of July 2016 app vs whatsapp

5. 3. Chat is a beOer experience More natural More eﬀort

6. 4. BeOer AI is more accessible Machine Learning: Scikit Learn, H2O, Weka, Apache Spark NLU: Word2vec, StanfordNLP, Gensim, ChaOerbot Deep Learning: Theano, Torch, Caﬀe, TensorFlow AIaaS: IBMWatson, LUIS, Wit.ai, Pandorabots, Api.ai AI as a Service  or DYI Open Source

7. Ok, I’ll build a bot. Where do I start?

8. Bot AI Pla[orm Channel Slackbot, Cortana, X.ai, Siri, Google Now, Alexa skill, PizzaBot, <your bot?> Wit.ai, LUIS, Api.ai Messenger Bots, MS Bot Framework, Pandorabots, Alexa Skills Kit Slack, Messenger, SMS, Website, Telegram, Echo The Basics Not all Bots need AI!

9. natural language  UI conversa)on one task anything StarTrek  Computer rela)onship Her  KiO God bots:  Siri, Cortana, Google Now Shopping  Mee)ng scheduling Pizza bot Alexa Eliza The Smarts

10. The Conversa)on Advanced Natural Language Processing Tools for Bot Makers by Stanfy

11. The Humans hiding behind the Chatbots by Bloomberg Further reading & listening Bots Podcast by O’Reilly Good bot, bad bot by ArcTouch Advanced   Natural Language Processing   Tools for Bot Makers by Stanfy

Chat Bots Introduction

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