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17 things you don't know about chatbots - Why and How to Start?

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*What is a chatbot?
*17 things you don’t know about Chatbot design
* How to Build a Bot: (WUZZUF Case Study)
* Chatbot Tools
Delivered at Mashable Social Media Day Egypt July 2017 by
Mourad Salih | WUZZUF Product Marketing Manager

Published in: Mobile
  • Hey guys! Who wants to chat with me? More photos with me here 👉 http://www.bit.ly/katekoxx
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17 things you don't know about chatbots - Why and How to Start?

  1. 1. 17 Things You Don't Know About Chatbots -Why And How To Start?- Mourad Salih Product Marketing Manager - WUZZUF May
  2. 2. A Robot or a Unicorn?
  3. 3. What is a chatbot?
  4. 4. 17 things you don’t know about Chatbot design!
  5. 5. They’ve Been Around Longer Than the Millennials
  6. 6. Her is for real! -Xiaoice- (40 million users on Weibo)
  7. 7. Tay(Microsoft’s Twitter bot) was shut down the service only 16 hours after its launch -March 23, 2016-
  8. 8. Zo -Microsoft(again!)- comes in December 2016 with lots of learning .. Not really!
  9. 9. M -Facebook Siri- is so smart because it cheats! “Everysinglebot on the market,includingmine,was rule-based,andyou knowthatonedayyou’llreacha ceilingand never go through,”says Lebrun.“Our childrendon’tworkwith rules or scripts,and onedaythey becomesmarterthan you.”
  10. 10. Chatbots Will Be Indistinguishable From Humans by 2029 -Ray Kurzwei-
  11. 11. Back in 2013, Mitsuku won the Loebner Prize and Siri placed 14th! -Turing Test-
  12. 12. The Most Popular Chatbot: Poncho -ChatBottle-
  13. 13. The 10 Most Popular Words Users Send to Chatbots “Hey”, “Hi”, “Hi”, “Hello”, “Hello How are you?”, “How’s it going “Help” “Are you real?”, “Are you a human or a bot”?” “Tell me a joke,” “Can you tell a joke?” Rude words—such as “F*uck”, “F*uck you”, “Fucker”, “You suck”, “I hate “Love you,” “Luv u.”
  14. 14. Tops 100 Brand Bots
  15. 15. Chatbots will-Probably- kill the apps!
  16. 16. You can Develop a bot with a zero line of code !
  17. 17. 51% of consumers want businesses to be available 24/7 (The 2016 Mobile Messaging Report)
  18. 18. Best Chatbot Apps powered by AI
  19. 19. Mitsuku Cleverbot Duolingo BOTSTER Poncho Swelly
  20. 20. Elves Azkarbot Hirehunt WUZZUF
  21. 21. For the first time ever people are using messenger apps more than they are using social networks.
  22. 22. Messenger has more than 100,000 bots (Last September it was only 33,000)
  23. 23. Average time saving per chatbot inquiry when compared with traditional call centers is 4+ minutesin chatbots for the banking & healthcare sectors. By 2022 $8 billion in cost savings is expected.
  24. 24. How to Build a Bot? (WUZZUF Case Study)
  25. 25. 1. Design (Scope, use cases, Users, Personality and conversational UX) 2. Development (Coding? No coding?) 3. Making your bot SMART (NLP & AI) 4. Analyze 5. Publish & Get Exposure
  26. 26. Tools to build chatbots!
  27. 27. 1. BotSociety 2. BotPreview 3. BotMock 4. Botframe Design Mockups
  28. 28. 1. Pandora 2. Microsoft Bot Framework 3. Chatfuel 4. Recast.ai 5. Motion.ai 6. Flowxo.com Build & Deploy
  29. 29. 1. Api.ai (Google) 2. Wit.ai (Facebook) 3. Watson (IBM) 4. LUIS (Microsoft) 5. Lex (Amazon) 6. Botkit 7. Botwiki NLP & AI
  30. 30. 1. Botanalytics 2. Dashbot 3. Chatbase 4. Botlytics 5. Botmetrics Analytics
  31. 31. top blogs Chatbots Life ChatbotMagazine ChatbotWeekly
  32. 32. Thanks for Listening!

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