Alyona Medelyan
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Personal Information
Organization / Workplace
Thematic LtdLocation
San Francisco Bay Area United StatesOccupation
Customer Feedback AnalysisIndustry
Technology / Software / Internet
Website
http://www.medelyan.comAbout
I run Thematic, a SaaS company for analysing customer feedback. We tell companies how to drive change to Net Promoter Score, customer satisfaction and churn. Thematic uses proprietary word-class Text Analytics technology developed based on 15+ years of my research in NLP and Machine Learning.