While the idea of talking to a robot might seem silly or like something from a science fiction novel, the truth is, you probably already spend time talking to robots. The development and integration of artificial intelligence (AI) into our everyday lives and the technology we use means robots are all around us. Chatbots are just one common example. Here, we will talk about the evolution of chatbots and the features of the chatbots that we interact with often today.

2. The Evolution Of Chatbots
• The term chatbot is a combination of “chat” and “robot.”
• In other words, a chatbot is a kind of robot designed to have
conversations with humans. Chatbots are all around us today.
• If you have ever approached customer service online for a large
corporation, you have probably spoken to a chatbot. But chatbots
haven’t always been as sophisticated as they are now.
• They have come a long way over time since the first chatbot was
invented in the 1950s.

3. What is a Chatbot?
• A chatbot is, simply put, a program or a machine that is capable of
responding to a human in the form of a conversation.
• While some chatbots are actual physical robots, many are just
software programs that people can talk to through a computer using
a website or some other chatting interface.
• Chatbots can use either text or voice-based applications.
• Chatbots should not be confused with conversational AI,
although the two are closely related.

4. The History of Chatbots: Then
• The world’s very first chatbot was created by Joseph Weizenbaum at
the Massachusetts Institute of Technology (MIT) in 1966, and named
ELIZA.
• The next big breakthrough in chatbot development was arguably the
creation of ALICE in 1995.
• Smarterchild appeared in 2001, and was available on the MSN and
AOL chat programs.

5. The History of Chatbots: Now
• Chatbots now regularly serve as personal assistants and customer service
assistants in businesses worldwide.
• Apple’s Siri, Samsung’s Bixby, Microsoft’s Cortana, Google’s Google
Assistant, and Amazon’s Alexa are all examples of chatbots that act as
personal assistants.
• In addition, there are chatbots in the business and education worlds as
well. In 2016, a development in AI technology led to the widespread
adoption of chatbots on business platforms to perform customer service.
• Now, many sites offer a chatting option that utilizes a bot to answer
common questions from customers and resolve simple problems.

6. Chatbots In the Future
• Soon, it might become impossible to tell whether you are talking
online to a bot or a real person.
• Chatbots have come a long way from their initial form, and natural
language processing and AI are enabling rapid new technologies to
become part of our everyday lives.
• It is clear that the age of the chatbot is here to stay.

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