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November 30th, 2016
CHATBOTS
Uber for
Conversations
@LiamBoogar
Brand director @Algolia
- Search as a Service
- 17B Queries/month
- 2,000+ Paying Customers in 100+ Countries
- Avg. Query time <35ms.
Algolia.
CHATBOTS
Search is a
conversation.
Speed
Limited attention.
Search & Chatbots : Similarities
CHATBOTS
Design/UI
Less is more.
Relevancy
Speaks volumes.
A computer program designed to simulate an
intelligent conversation via auditory or textual
methods.
CHATBOTS
What’s a bot?
Not a bot.
CHATBOTS
2014
Alexa
1950
Turing
Test
1968
HAL 9000
2001
SmarterChild
2011
Siri
A History.
CHATBOTS
An Overview.
CHATBOTS
Human Machine
Niche
General
Customer Support
“How can I help you?”
Form-filling Replacement
“What’s your name?”
Search Bar Extension
“What would you
like to buy?”
CHATBOTS
An Opportunity.
“All in all, there are very interesting entries, but we
are still early in the game. Think GUI in early 1990s.”
- Vadim Berman, CTO & Co-Founder, LinguaSys”
Language
Limitations
CHATBOTS
Intuition
/Context
Examples: Dating
CHATBOTS
Mitsuku
- Natural conversation
- Emotional
Examples: Education
CHATBOTS
- Language-learning through Chat
- Uses existing content/knowledge
- One bot per language
Examples: Productivity
CHATBOTS
- Leverages
multiple APIs
- Uses Slack
wisely
Examples: Media
CHATBOTS
- Enhanced RSS
- Primitive “Recommendations”
- Just another Distribution Channel
Examples: Media
CHATBOTS
- Beyond RSS.
- Natural conversation, customized
interaction.
- Content adapted for a new channel
Examples: ...And Chill
CHATBOTS
- Netflix Recommendations
- Man behind the curtain or not?
Examples: It’s Alive!
CHATBOTS
- Engage your Facebook community
with automated content.
- Flexible content style for multiple
purposes.
November 30th, 2016
Thanks!
@LiamBoogar
Brand director @Algolia

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