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Chatbot
An Intelligent Agent for
Enterprise Professionals
Today, lets look at
Renowned entrepreneurs and
technologists including Mark
Zuckerberg, Elon Musk and Reid
Hoffman
2www.kooki.co
Renowned entrepreneurs and
technologists including Mark
Zuckerberg, Elon Musk and Reid
Hoffman
3www.kooki.co
have recently declared their
renewed interest in Artificial
Intelligence (AI) projects.
Some believe that AI
Development is a real threat to
the human race, some do not.
Elon Musk worries that
artificial intelligence will
take over the world.
(Dec 2015, @ Launchof
OpenAI Project)
IT’S A THREAT!
4www.kooki.co
"My personal challenge for
2016 is to build a simple AI to
run my home and help me with
my work.
You can think of it kind of like
Jarvis in Iron Man….”-
Mark Zuckerburg, Jan 2016
IT’S NOT A THREAT!
5www.kooki.co
Whatever it is,
6www.kooki.co
Whatever it is,
7www.kooki.co
Artificial Intelligence
(AI) is here to stay
Artificial Intelligence
Assistant Trend
8
“Over time, the computer itself – whatever its
form factor – will be an intelligent
assistant helping you through your day. We
will move from mobile-first to an AI-first world.”
Sundar Pichai, Google CEO
28 April 2016
www.kooki.co
What is Artificial Intelligence?
9www.kooki.co
What is Artificial Intelligence?
10www.kooki.co
Artificial intelligence (AI) is the intelligence exhibited
by machines or software. It is also the name of the
academic field of study which studies how to create
computers and computer software that are capable of
intelligent behavior. (credit: wiki)
11
Artificial Intelligence
Deep Learning
Machine Learning
Hybrid Intelligence
Semantic Web
Ontology
DeepMind
AI Assistant
Chatbot
11
www.kooki.co
What is Artificial Intelligence?
Semantic Web Artificial Intelligence
12
Deep Learning
Machine Learning
Hybrid Intelligence
Ontology
DeepMind
AI Assistant
Chatbot
12
www.kooki.co
What is Artificial Intelligence?
What is Chatbot?
13www.kooki.co
What is Chatbot?
14www.kooki.co
A.I. computer programs designed to
behave like a human that you can
interact with, in order to get
information or get things done
“Chat apps will come to be
thought of as the new
browsers; bot will be the
new websites. This is the
beginning of a new Internet”
Ted Livingston
Founder & CEO of KiK
April 2016
15www.kooki.co
Source: BI Intelligence, 2015
16www.kooki.co
The Rise of
Messenger Apps
The race of Chatbots
integration on Messaging
platforms is ON!
(MAU: Monthly Active Users)
17www.kooki.co
“Facebook will now allow businesses to deliver automated
customer support, e-commerce guidance, content and
interactive experiences through chatbots…” – TechCrunch,
April 2016
18www.kooki.co
“Singapore is partnering with software
giant Microsoft to develop next-
generation digital government services
via chatbots that will enable
conversation — be it voice or text”
Dr Vivian Balakrishnan, Minister-In-
Charge of the Smart Nation Initiative,
July 2016
19www.kooki.co
BI Intelligence, 2016
20www.kooki.co
The Artificial Intelligence
behind Chatbots
Text &/or Speech
Engine
Natural
Language
Processing
Machine
and Deep
Learning
21www.kooki.co
The Artificial Intelligence
behind Chatbots
Text &/or Speech
Engine
Natural
Language
Processing
AI Engine #1: Natural Language Processing (NLP)
NLP enables computers to derive meaning
from human or natural language input.
Machine
and Deep
Learning
22www.kooki.co
The Artificial Intelligence
behind Chatbots
Text &/or Speech
Engine
Natural
Language
Processing
AI Engine #1: Natural Language Processing (NLP)
NLP enables computers to derive meaning
from human or natural language input.
Machine
and Deep
Learning
23www.kooki.co
The Artificial Intelligence
behind Chatbots
Text &/or Speech
Engine
Natural
Language
Processing
AI Engine #2: Machine Learning (ML)
ML enables computers to learn when exposed
to new data without being explicitly
programmed.
Machine
and Deep
Learning
24www.kooki.co
The Artificial Intelligence
behind Chatbots
Text &/or Speech
Engine
Natural
Language
Processing
AI Engine #2: Machine Learning (ML)
ML enables computers to learn when exposed
to new data without being explicitly
programmed.
Machine
and Deep
Learning
25www.kooki.co
Chatbots: History
1950: Alan Turing
proposes the
Turing Test to
determine the
intelligence of
computer
programs
1995: Alice was
launched. It was
one of the most
successful
chatterbots at
that time
1950 1960 1970 1980 199
0
2000 2010
2013: Mitsuku wins
the Loebner Prize.
It is one of the most
human-like
chatbots publicly
available
1990: The Loebner
Prize, a competition
that judges chatbots
based on their human
likeness, is launched
1965:
Development of
ELIZA, one of
the first chatbots
1972: PARRY was
launched. It was a
chatbot that
simulated a
patient with
paranoid
schizophrenia.
26www.kooki.co
Chatbots: History
1950: Alan Turing
proposes the
Turing Test to
determine the
intelligence of
computer
programs
1995: Alice was
launched. It was
one of the most
successful
chatterbots at
that time
1950 1960 1970 1980 199
0
2000 2010
2013: Mitsuku wins
the Loebner Prize.
It is one of the most
human-like
chatbots publicly
available
1990: The Loebner
Prize, a competition
that judges chatbots
based on their human
likeness, is launched
1965:
Development of
ELIZA, one of
the first chatbots
1972: PARRY was
launched. It was a
chatbot that
simulated a
patient with
paranoid
schizophrenia.
27www.kooki.co
What Make
Chatbots Come Alive
28www.kooki.co
What Make
Chatbots Come Alive
29www.kooki.co
What Make
Chatbots Come Alive
It has to
mimic just
like human
30www.kooki.co
What Make
Chatbots Come Alive
It has to
mimic just
like human
It has to be
useful
31www.kooki.co
How Can Chatbots
Help Enterprises
32www.kooki.co
Automation | Accuracy | Cost Effectiveness | Multi-tasking |
Dynamics | Productivity | Collaboration
How Can Chatbots
Help Enterprises
33www.kooki.co
Top
ChatBots
Application Trends
for Business
34www.kooki.co
A.I. ChatBots for Business
35www.kooki.co
A.I. ChatBots for Business
36www.kooki.co
1. HR
Assistant
Chatbots
37www.kooki.co
HR Assistant Chatbots
38www.kooki.co
HR Assistant Chatbots
“They will tell Mila
they’re not feelin
well….
“I’m sorry to hear
that,” Mila will
respond….
Mila will send a
message to the
appropriate
manager….”
39www.kooki.co
2. Scheduling
Assistant
Chatbots
40www.kooki.co
Scheduling Assistant Chatbots
Mimetic is a
personal
assistant that
schedules
meetings for
you.
41www.kooki.co
Scheduling Assistant Chatbots
Mimetic is a
personal
assistant that
schedules
meetings for
you.
Automatically,
upon instruction
42www.kooki.co
Scheduling Assistant Chatbots
Meekan is your team’s scheduling assistant
robot. Just ask for a meeting, and Meekan
will match everyone’s calendar for the
optimal time
43www.kooki.co
3. Workflow
Assistant
Chatbots
44www.kooki.co
Workflow Assistant Chatbots
Company WORKATO’s Workbot helps
to pull all graphs and charts from multiple
applications 45www.kooki.co
Workflow Assistant Chatbots
“Workato’s chatbot brings enterprise
workflow into Slack”
TechCrunch, Jan 2016
46www.kooki.co
4. Brand
Ambassador
Chatbots
47www.kooki.co
How about a chatbot that
answers all your brand,
company and products
enquiries?
48www.kooki.co
How about a chatbot that
answers all your brand,
company and products
enquiries?
49
Get a Brand Ambassador
“Hibot” from Kooki today
www.kooki.co
50www.kooki.co
Talk to our hibot
@KookiHiBot
Telegram
51www.kooki.co
It is Kooki’s
Brand
Ambassador
Talk to our hibot
@KookiHiBot
Telegram
52www.kooki.co
In Summary,
53www.kooki.co
In Summary,
AI assistant and chatbot
applications will continue to
grow
54www.kooki.co
In Summary,
AI assistant and chatbot
applications will continue to
grow
in both enterprise and consumer space.
55www.kooki.co
“Chatbots will fundamentally
revolutionize how computing
is experienced by
everybody.”
- Microsoft CEO Satya Nadella, July 2016
56www.kooki.co
SLIDESHARE BY KOOKI CMO- TEEWEE ANG
57www.kooki.co
Intelligent Agent for Enterprise
Professionals
Kooki builds AI Agents that boost enterprise knowledge
accumulation and users’ professional capabilities with
DeepProTM, our suite of artificial intelligence & deep learning
expertise models.
INTRODUCING KOOKI
58www.kooki.co
Intelligent Agent for Enterprise
Professionals
Kooki builds AI Agents that boost enterprise knowledge
accumulation and users’ professional capabilities with
DeepProTM, our suite of artificial intelligence & deep learning
expertise models.
Management
Mid-Management
Working …
Kooki’s AI Agent Model: Tiering & Collaborative Network
INTRODUCING KOOKI
59www.kooki.co
Intelligent Agent for Enterprise
Professionals
Kooki builds AI Agents that boost enterprise knowledge
accumulation and users’ professional capabilities with
DeepProTM, our suite of artificial intelligence & deep learning
expertise models.
Management
Mid-Management
Working …
Kooki’s AI Agent Model: Tiering & Collaborative Network
INTRODUCING KOOKI
60
AI Agent Applications
to come:
• Market Intelligence
• Financial Analysis
• Governance & Regulation
• Accountancy
• HR Management
• Customer Service
• More…
www.kooki.co
OUR CORE TEAM
Weetiong Ang
CEO
“There will come a day when we
witness the convergence of
human and machine.”
- Weetiong Ang
Teewee Ang
CMO
“If you want to go fast, go alone. If
you want to go far, go together.”
– African Proverb
Joey Sim
Business Development Lead
“Success is how high you bounce
when you hit bottom.”
-George S. Patton
INTRODUCING KOOKI
61www.kooki.co
62www.kooki.co

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AI Agent and Chatbot Trends For Enterprises

  • 1. www.kooki.co 1 Chatbot An Intelligent Agent for Enterprise Professionals Today, lets look at
  • 2. Renowned entrepreneurs and technologists including Mark Zuckerberg, Elon Musk and Reid Hoffman 2www.kooki.co
  • 3. Renowned entrepreneurs and technologists including Mark Zuckerberg, Elon Musk and Reid Hoffman 3www.kooki.co have recently declared their renewed interest in Artificial Intelligence (AI) projects. Some believe that AI Development is a real threat to the human race, some do not.
  • 4. Elon Musk worries that artificial intelligence will take over the world. (Dec 2015, @ Launchof OpenAI Project) IT’S A THREAT! 4www.kooki.co
  • 5. "My personal challenge for 2016 is to build a simple AI to run my home and help me with my work. You can think of it kind of like Jarvis in Iron Man….”- Mark Zuckerburg, Jan 2016 IT’S NOT A THREAT! 5www.kooki.co
  • 7. Whatever it is, 7www.kooki.co Artificial Intelligence (AI) is here to stay
  • 8. Artificial Intelligence Assistant Trend 8 “Over time, the computer itself – whatever its form factor – will be an intelligent assistant helping you through your day. We will move from mobile-first to an AI-first world.” Sundar Pichai, Google CEO 28 April 2016 www.kooki.co
  • 9. What is Artificial Intelligence? 9www.kooki.co
  • 10. What is Artificial Intelligence? 10www.kooki.co Artificial intelligence (AI) is the intelligence exhibited by machines or software. It is also the name of the academic field of study which studies how to create computers and computer software that are capable of intelligent behavior. (credit: wiki)
  • 11. 11 Artificial Intelligence Deep Learning Machine Learning Hybrid Intelligence Semantic Web Ontology DeepMind AI Assistant Chatbot 11 www.kooki.co What is Artificial Intelligence?
  • 12. Semantic Web Artificial Intelligence 12 Deep Learning Machine Learning Hybrid Intelligence Ontology DeepMind AI Assistant Chatbot 12 www.kooki.co What is Artificial Intelligence?
  • 14. What is Chatbot? 14www.kooki.co A.I. computer programs designed to behave like a human that you can interact with, in order to get information or get things done
  • 15. “Chat apps will come to be thought of as the new browsers; bot will be the new websites. This is the beginning of a new Internet” Ted Livingston Founder & CEO of KiK April 2016 15www.kooki.co
  • 16. Source: BI Intelligence, 2015 16www.kooki.co
  • 17. The Rise of Messenger Apps The race of Chatbots integration on Messaging platforms is ON! (MAU: Monthly Active Users) 17www.kooki.co
  • 18. “Facebook will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots…” – TechCrunch, April 2016 18www.kooki.co
  • 19. “Singapore is partnering with software giant Microsoft to develop next- generation digital government services via chatbots that will enable conversation — be it voice or text” Dr Vivian Balakrishnan, Minister-In- Charge of the Smart Nation Initiative, July 2016 19www.kooki.co
  • 21. The Artificial Intelligence behind Chatbots Text &/or Speech Engine Natural Language Processing Machine and Deep Learning 21www.kooki.co
  • 22. The Artificial Intelligence behind Chatbots Text &/or Speech Engine Natural Language Processing AI Engine #1: Natural Language Processing (NLP) NLP enables computers to derive meaning from human or natural language input. Machine and Deep Learning 22www.kooki.co
  • 23. The Artificial Intelligence behind Chatbots Text &/or Speech Engine Natural Language Processing AI Engine #1: Natural Language Processing (NLP) NLP enables computers to derive meaning from human or natural language input. Machine and Deep Learning 23www.kooki.co
  • 24. The Artificial Intelligence behind Chatbots Text &/or Speech Engine Natural Language Processing AI Engine #2: Machine Learning (ML) ML enables computers to learn when exposed to new data without being explicitly programmed. Machine and Deep Learning 24www.kooki.co
  • 25. The Artificial Intelligence behind Chatbots Text &/or Speech Engine Natural Language Processing AI Engine #2: Machine Learning (ML) ML enables computers to learn when exposed to new data without being explicitly programmed. Machine and Deep Learning 25www.kooki.co
  • 26. Chatbots: History 1950: Alan Turing proposes the Turing Test to determine the intelligence of computer programs 1995: Alice was launched. It was one of the most successful chatterbots at that time 1950 1960 1970 1980 199 0 2000 2010 2013: Mitsuku wins the Loebner Prize. It is one of the most human-like chatbots publicly available 1990: The Loebner Prize, a competition that judges chatbots based on their human likeness, is launched 1965: Development of ELIZA, one of the first chatbots 1972: PARRY was launched. It was a chatbot that simulated a patient with paranoid schizophrenia. 26www.kooki.co
  • 27. Chatbots: History 1950: Alan Turing proposes the Turing Test to determine the intelligence of computer programs 1995: Alice was launched. It was one of the most successful chatterbots at that time 1950 1960 1970 1980 199 0 2000 2010 2013: Mitsuku wins the Loebner Prize. It is one of the most human-like chatbots publicly available 1990: The Loebner Prize, a competition that judges chatbots based on their human likeness, is launched 1965: Development of ELIZA, one of the first chatbots 1972: PARRY was launched. It was a chatbot that simulated a patient with paranoid schizophrenia. 27www.kooki.co
  • 28. What Make Chatbots Come Alive 28www.kooki.co
  • 29. What Make Chatbots Come Alive 29www.kooki.co
  • 30. What Make Chatbots Come Alive It has to mimic just like human 30www.kooki.co
  • 31. What Make Chatbots Come Alive It has to mimic just like human It has to be useful 31www.kooki.co
  • 32. How Can Chatbots Help Enterprises 32www.kooki.co
  • 33. Automation | Accuracy | Cost Effectiveness | Multi-tasking | Dynamics | Productivity | Collaboration How Can Chatbots Help Enterprises 33www.kooki.co
  • 35. A.I. ChatBots for Business 35www.kooki.co
  • 36. A.I. ChatBots for Business 36www.kooki.co
  • 39. HR Assistant Chatbots “They will tell Mila they’re not feelin well…. “I’m sorry to hear that,” Mila will respond…. Mila will send a message to the appropriate manager….” 39www.kooki.co
  • 41. Scheduling Assistant Chatbots Mimetic is a personal assistant that schedules meetings for you. 41www.kooki.co
  • 42. Scheduling Assistant Chatbots Mimetic is a personal assistant that schedules meetings for you. Automatically, upon instruction 42www.kooki.co
  • 43. Scheduling Assistant Chatbots Meekan is your team’s scheduling assistant robot. Just ask for a meeting, and Meekan will match everyone’s calendar for the optimal time 43www.kooki.co
  • 45. Workflow Assistant Chatbots Company WORKATO’s Workbot helps to pull all graphs and charts from multiple applications 45www.kooki.co
  • 46. Workflow Assistant Chatbots “Workato’s chatbot brings enterprise workflow into Slack” TechCrunch, Jan 2016 46www.kooki.co
  • 48. How about a chatbot that answers all your brand, company and products enquiries? 48www.kooki.co
  • 49. How about a chatbot that answers all your brand, company and products enquiries? 49 Get a Brand Ambassador “Hibot” from Kooki today www.kooki.co
  • 51. Talk to our hibot @KookiHiBot Telegram 51www.kooki.co
  • 52. It is Kooki’s Brand Ambassador Talk to our hibot @KookiHiBot Telegram 52www.kooki.co
  • 54. In Summary, AI assistant and chatbot applications will continue to grow 54www.kooki.co
  • 55. In Summary, AI assistant and chatbot applications will continue to grow in both enterprise and consumer space. 55www.kooki.co
  • 56. “Chatbots will fundamentally revolutionize how computing is experienced by everybody.” - Microsoft CEO Satya Nadella, July 2016 56www.kooki.co
  • 57. SLIDESHARE BY KOOKI CMO- TEEWEE ANG 57www.kooki.co
  • 58. Intelligent Agent for Enterprise Professionals Kooki builds AI Agents that boost enterprise knowledge accumulation and users’ professional capabilities with DeepProTM, our suite of artificial intelligence & deep learning expertise models. INTRODUCING KOOKI 58www.kooki.co
  • 59. Intelligent Agent for Enterprise Professionals Kooki builds AI Agents that boost enterprise knowledge accumulation and users’ professional capabilities with DeepProTM, our suite of artificial intelligence & deep learning expertise models. Management Mid-Management Working … Kooki’s AI Agent Model: Tiering & Collaborative Network INTRODUCING KOOKI 59www.kooki.co
  • 60. Intelligent Agent for Enterprise Professionals Kooki builds AI Agents that boost enterprise knowledge accumulation and users’ professional capabilities with DeepProTM, our suite of artificial intelligence & deep learning expertise models. Management Mid-Management Working … Kooki’s AI Agent Model: Tiering & Collaborative Network INTRODUCING KOOKI 60 AI Agent Applications to come: • Market Intelligence • Financial Analysis • Governance & Regulation • Accountancy • HR Management • Customer Service • More… www.kooki.co
  • 61. OUR CORE TEAM Weetiong Ang CEO “There will come a day when we witness the convergence of human and machine.” - Weetiong Ang Teewee Ang CMO “If you want to go fast, go alone. If you want to go far, go together.” – African Proverb Joey Sim Business Development Lead “Success is how high you bounce when you hit bottom.” -George S. Patton INTRODUCING KOOKI 61www.kooki.co

Editor's Notes

  1. http://www.wired.com/2015/12/elon-musks-billion-dollar-ai-plan-is-about-far-more-than-saving-the-world/
  2. WhatsApp, Facebook Messenger, WeChat, and Viber have 2.125 billion monthly active users globally (users who accessed the apps at least once in a 30-day period). And these are all mobile users 2.125 billion, users of Facebook, Twitter, LinkedIn, and Instagram combined. But these numbers also include millions of computer-only users! 
  3. WhatsApp, Facebook Messenger, WeChat, and Viber have 2.125 billion monthly active users globally (users who accessed the apps at least once in a 30-day period). And these are all mobile users 2.125 billion, users of Facebook, Twitter, LinkedIn, and Instagram combined. But these numbers also include millions of computer-only users! 
  4. during their interaction with online users by taking inputs and matching it with data base to output a sentence and continue the conversation
  5. during their interaction with online users by taking inputs and matching it with data base to output a sentence and continue the conversation
  6. WhatsApp, Facebook Messenger, WeChat, and Viber have 2.125 billion monthly active users globally (users who accessed the apps at least once in a 30-day period). And these are all mobile users 2.125 billion, users of Facebook, Twitter, LinkedIn, and Instagram combined. But these numbers also include millions of computer-only users! 
  7. Retrieval models, which use predefined responses or Generative models which generate new responses from scratch. - retrieval models don’t make grammatical mistakes, as they have a database of responses to choose from; they are unable to handle cases for which no appropriate predefined response exists. On the other hand, Generative models are hard to train and are more likely to make grammatical mistakes, even though they are ‘smarter’ as they use machine translation techniques to translate from an input to output. Facebook Messenger bot engine will be following the retrieval model for most companies as the starting point of a bot would be a set of interaction rules defined by the developer as some basic guidelines on handling inquiries. http://analyticsindiamag.com/rise-chatbots-analytics-behind/
  8. Retrieval models, which use predefined responses or Generative models which generate new responses from scratch. - retrieval models don’t make grammatical mistakes, as they have a database of responses to choose from; they are unable to handle cases for which no appropriate predefined response exists. On the other hand, Generative models are hard to train and are more likely to make grammatical mistakes, even though they are ‘smarter’ as they use machine translation techniques to translate from an input to output. Facebook Messenger bot engine will be following the retrieval model for most companies as the starting point of a bot would be a set of interaction rules defined by the developer as some basic guidelines on handling inquiries. http://analyticsindiamag.com/rise-chatbots-analytics-behind/
  9. Retrieval models, which use predefined responses or Generative models which generate new responses from scratch. - retrieval models don’t make grammatical mistakes, as they have a database of responses to choose from; they are unable to handle cases for which no appropriate predefined response exists. On the other hand, Generative models are hard to train and are more likely to make grammatical mistakes, even though they are ‘smarter’ as they use machine translation techniques to translate from an input to output. Facebook Messenger bot engine will be following the retrieval model for most companies as the starting point of a bot would be a set of interaction rules defined by the developer as some basic guidelines on handling inquiries. http://analyticsindiamag.com/rise-chatbots-analytics-behind/
  10. Retrieval models, which use predefined responses or Generative models which generate new responses from scratch. - retrieval models don’t make grammatical mistakes, as they have a database of responses to choose from; they are unable to handle cases for which no appropriate predefined response exists. On the other hand, Generative models are hard to train and are more likely to make grammatical mistakes, even though they are ‘smarter’ as they use machine translation techniques to translate from an input to output. Facebook Messenger bot engine will be following the retrieval model for most companies as the starting point of a bot would be a set of interaction rules defined by the developer as some basic guidelines on handling inquiries. http://analyticsindiamag.com/rise-chatbots-analytics-behind/
  11. Retrieval models, which use predefined responses or Generative models which generate new responses from scratch. - retrieval models don’t make grammatical mistakes, as they have a database of responses to choose from; they are unable to handle cases for which no appropriate predefined response exists. On the other hand, Generative models are hard to train and are more likely to make grammatical mistakes, even though they are ‘smarter’ as they use machine translation techniques to translate from an input to output. Facebook Messenger bot engine will be following the retrieval model for most companies as the starting point of a bot would be a set of interaction rules defined by the developer as some basic guidelines on handling inquiries. http://analyticsindiamag.com/rise-chatbots-analytics-behind/
  12. A human-like language processing Two components Natural Language Understanding (NLU) Natural Language Generation (NLG) Information extraction and classification Translation Question Answering Information Retrieval While chatbots may not replace the app experience entirely, they can offer a new and flexible way for brands to create new experiences for mobile users. So for example, instead of having to download and register for an additional dedicated app to access a new service, mobile messaging users will simply send a text to their bot of choice to do a variety of activities such as purchasing cinema tickets, calling a taxi, ordering a take-away or simply to catch up on the latest news stories."
  13. A human-like language processing Two components Natural Language Understanding (NLU) Natural Language Generation (NLG) Information extraction and classification Translation Question Answering Information Retrieval While chatbots may not replace the app experience entirely, they can offer a new and flexible way for brands to create new experiences for mobile users. So for example, instead of having to download and register for an additional dedicated app to access a new service, mobile messaging users will simply send a text to their bot of choice to do a variety of activities such as purchasing cinema tickets, calling a taxi, ordering a take-away or simply to catch up on the latest news stories."
  14. A human-like language processing Two components Natural Language Understanding (NLU) Natural Language Generation (NLG) Information extraction and classification Translation Question Answering Information Retrieval While chatbots may not replace the app experience entirely, they can offer a new and flexible way for brands to create new experiences for mobile users. So for example, instead of having to download and register for an additional dedicated app to access a new service, mobile messaging users will simply send a text to their bot of choice to do a variety of activities such as purchasing cinema tickets, calling a taxi, ordering a take-away or simply to catch up on the latest news stories."
  15. A human-like language processing Two components Natural Language Understanding (NLU) Natural Language Generation (NLG) Information extraction and classification Translation Question Answering Information Retrieval While chatbots may not replace the app experience entirely, they can offer a new and flexible way for brands to create new experiences for mobile users. So for example, instead of having to download and register for an additional dedicated app to access a new service, mobile messaging users will simply send a text to their bot of choice to do a variety of activities such as purchasing cinema tickets, calling a taxi, ordering a take-away or simply to catch up on the latest news stories."
  16. eliminate the password jujitsu associated with accessing dozens of workplace apps. 53% Better performance thanks to enterprise apps 240 hours Per year saved from mobile working 61% Of workers working outside office 3+ Devices daily for working activities
  17. eliminate the password jujitsu associated with accessing dozens of workplace apps. 53% Better performance thanks to enterprise apps 240 hours Per year saved from mobile working 61% Of workers working outside office 3+ Devices daily for working activities
  18. facilitate data-driven decision making in all areas of businesses. http://www.cio.com/article/3027442/collaboration/how-messaging-bots-will-change-workplace-productivity.html
  19. facilitate data-driven decision making in all areas of businesses. http://www.cio.com/article/3027442/collaboration/how-messaging-bots-will-change-workplace-productivity.html