Nathalia Miller Culmer has completed a 1 hour online course on customer relationship management (CRM) through HP LIFE e-Learning. The course covered why CRM tools are beneficial and how to use contact management software as a CRM tool for business. Culmer received a certificate of completion for actively engaging in exploring the CRM process, signed by the Director of Economic Progress at HP and Vice President and Director of Health and Technology at Education Development Center.

1. Certicate
of completion
Nathalia Miller Culmer
has successfully completed the HP LIFE e-Learning
course on “Customer relationship management (CRM)”
Through this self-paced online course, totaling approximately 1 Contact Hour, the above
participant actively engaged in an exploration of the customer relationship management (CRM)
process, learning why a CRM tool is benecial and how to use contact management software as
a CRM tool for the participant's own business.
Presented November 8, 2013
Jeannette Weisschuh
Director, Economic Progress
HP Corporate Affairs
Rebecca J. Stoeckle
Vice President and Director, Health and Technology
Education Development Center, Inc.
Certicate serial #910261-423