The participant successfully completed a 1 hour online course on customer relationship management (CRM) through HP LIFE e-Learning. The course covered why CRM tools are beneficial and how to use contact management software as a CRM tool for their own business. The certificate of completion was presented by Nate Hurst, Sustainability Innovation Officer at HP Inc. on March 10, 2016.

1. Certificate
of completion
has successfully completed the HP LIFE e-
Learning course on “Customer relationship
management (CRM)”
Through this self-paced online course, totaling approximately 1 Contact Hour, the above participant
actively engaged in an exploration of the customer relationship management (CRM) process,
learning why a CRM tool is bene cial and how to use contact management software as a CRM tool
for the participant's own business.
Presented
Nate Hurst
Sustainability Innovation Officer
HP Inc.
hplife.edcastcloud.com/verify/23_KUqUc
loies gerges
2016-03-10