Experiential Learning is teaching “action” not information. Today’s “new frontier” requires fresh approaches to develop agile-thinking, workforce-ready graduates. Among these approaches is “experiential learning,” hands-on personalized practice with live Internet-based systems and scenario-based virtual worlds. These remote laboratory-based learning solutions can bridge the gap between education and experience in such fast-growing fields as IT, healthcare technology and business consulting. State-of-the-art experiential learning solutions offer a “technology apprenticeship” for students seeking real-world experience while still in school, making a career change or looking to upgrade their IT skills. As students gain practical skills in an authentic and safe learning environment, their current or future employer’s can focus on their core competencies and avoid the distractions of setting-up complex experiential learning development and delivery infrastructures. From an instructional perspective, live practice closes the kinesthetic learning loop, thus enhancing cognitive encoding and improving skills retention. In this session, we will explore the power of experiential learning from three delivery platforms: * Web-based Student Desktops – fully functional WindowsTM desktops built specifically for each student. This “electronic locker” includes all of the software applications, lab tools, and central storage required for a given course or an entire degree program. * Technology LiveLabs – are remote hands-on laboratories with live equipment via a web-based anytime, anywhere interface for Cisco and Microsoft technologies. * Immersive Environments – “day-in-the-life” experiences that combine the instructional power of LiveLabs with the engaging authenticity of virtual worlds filled with virtual characters. Come and discover our take on “Experiential Learning” with Information Technology and visualize your students/employees career potential and how Toolwire could transform their performance. “Learning is experience. Everything else is just information” – Albert Einstein.

1. CompTIA EMEA
Member Conference

2. John Valencia
President & CEO
Toolwire
Learning By Being!
Bringing Experiential
Learning to Life

3. Toolwire in Higher Education
Experiential Learning
 What is it ?
 In Action
 Student Desktop & LiveLabs
 Scenarios & Learnscapes
 Assessments
 Co-Creation
Discussion & Next Steps
Agenda

4. Instructional Design + Co-Creation
 Degree Architecture + Course Design + Assessment Innovation
 “Not Just IT”: Healthcare + Arts & Sciences + Business
Experiential Learning Company
 Market Expertise + Certification + 750 Labs in Catalog
 Go To Market: Messaging + Market Research + Enrollment Tools
Virtualization Platform Experts
 Student Desktop + LiveLabs + Interactive Scenarios
 OnDemand (24x7) + Collaboration + Dynamic Scalability + Storage
Toolwire in Higher Education

5. Delivered over 125,000 Student Courses
Integrated into 50 Degreed Programs
Associates
Bachelors
Masters
PhD
Established our First UK Proof Point – University of East London
Expanded well beyond IT to establish a Simulations leadership in HE
Leveraged both Private/Public Clouds to deliver the Course to Anywhere the
Student happens to be at Anytime 7/24
Providing Mobility as Appropriate
Improved upon Student Outcomes on behalf of our Customer‟s
Higher Education – YE 2010 Milestones

6. What is
Experiential Learning?

7. „The Matrix‟ – Experiential Learning in Action

8. Trinity needs to LEARN to fly this helicopter …

9. … so she calls her LMS (an Operator named “Tank”)

10. Tank (the LMS) finds Helicopter experiential learning …

11. … and downloads it directly to Trinity’s brain in 10 seconds.

12. Trinity employs cognitive encoding to accept the learning …

13. … and uses her new skills to fly away to safety.

14. Experiential Learning:
In Action

15. ScaleofSophistication
Spectrum of Content Scope
LiveLabs
H/W & S/W
Student
Desktop
Scenarios
Narrow Broad
SimpleAdvanced
Immersive
Learnscapes
General Ed
Healthcare
Business

16. Experiential Learning Spectrum
Equipment
Project
Assessment
Lab Guide +
Equipment
Task Assessment
“Day-in-the-Life”
Illustrated UI
Static Avatars
Text Dialogue
Lab Guide +
Equipment
Task Assessment
“Day-in-the-Life”
Illustrated UI
Static Avatars
Text Dialogue
Built-in Assessments
“Day-in-the-Life”
Photo-realistic UI
Video Avatars
Audio Dialogue
Built-in Assessments
“Learning Cycles”
Student
Desktop
LiveLabs
S/W & H/W
Interactive
Scenarios
Smart
Scenarios
ILEs
“Learnscapes”
App-based Courses
(Web Design
Programming
HIS)
IT Hard Skills
(Networking
Server Admin
Security)
Situational Hard Skills
(MIS,
CASE,
Network Mgmt)
Broad Soft Skills
(Business,
Healthcare,
Sciences)
Broad Soft Skills
(General Ed,
Business,
Legal)

18. Lab Guide
provides real
world lab
instructions
Virtual
Environment:
phones, email,
pager, etc
“Day-in-the-
Life” Avatars,
Meetings, and
Locations

23. Lab Guide
provides real
world lab
instructions
Switch between
different devices
in a pod
Control
equipment using
telnet

24. Experiential Learning Assessment
Project-based – Student Desktop + Applications
 Homework Folder: automatically sent to Instructor Desktop
 File Transfer Tool: manually downloaded and posted to Instructors
Performance-based – LiveLabs and Scenarios
 Check Your Work: self-assessment or screen-capture
 Configuration Files + Rubric: solutions sent to Instructor, graded
Knowledge-based – Integrated into Scenarios
 Natural conversations are captured and scored
Open-ended – SmartScenarios + Learnscapes
 Short Answer + Essay: email, conversation, report, etc
 XML Roll-up: answers are captured and sent in single file

25. Students: Increased Course Completions

26. Experiential Learning:
Co-Creation

27. Toolwire
Co-creation
Methodology

28. Orientation
Conclusion
Toolwire Interactions Flowchart

29. Virtual
Computing
VMware/ XenServer /
Microsoft Virtual Server
Dynamic Switching Matrix
Complex Environments
Reservation Systems
On
Demand
Microsoft & Cisco
LiveLabs
Subscription Services
Content Management
System
Virtual Machine /
Dynamic Switching Matrix
Integration
Experiential
Learning
Immersive Learning
Environments
Student Desktop
Smart Assessments
“Day-in-the-Life”
Scenarios
Scenario Blueprints/
XML Flash Engine
 Anytime / Anywhere Availability
 Hardware, Software, Virtualization
& Integration Capabilities
 Private & Secure Cloud
SaaS* Provisioning Sales/Support/Training Collaboration
Remote Access Administration Tools Resilience
* Software as a Service - Infrastructure Services
Engineering Innovation

30. Dynamic Switching Matrix
 Real-time dynamic allocation of
hardware- routers, switches & serversHW
Internet
SW
Virtualization Engine
 Workload consolidation and instant
provisioning of user environments
 On-Demand Delivery
(anyone, anywhere, anytime)
 Firewall tunneling via SSL
 Best of breed Citrix ICA
transport
Data Center
 Known Good Environment
 Quality through automation
 Instant availability and distribution
Toolwire Infrastructure

31. John Valencia
President & CEO
Toolwire
johnv@toolwire.com
Questions ??

32. CompTIA EMEA
Member Conference