Back to the Future of Notes

Back to the Future …
BLUG / Leuven, 21st March 2013, Uffe Sorensen ©2013 IBM Corporation

© IBM Corporation 2013. All Rights Reserved.

The information contained in this publication is provided for informational purposes only. While efforts were made to
verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without
warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and
strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising
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publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its
suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of
IBM software.

References in this presentation to IBM products, programs, or services do not imply that they will be available in all
countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may
change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to
be a commitment to future product or feature availability in any way. Nothing contained in these materials is
intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any
specific sales, revenue growth or other results.

IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and
Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or
both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
All references to Greenwell refer to a fictitious company and are used for illustration purposes only.

©2013 IBM Corporation

IBM and The Perfect Storm …

●
Microsoft …
●
OS/2 …
●
OfficeVision …
●
Lou Gerstner ...


$1,000,000,000,000 and What Did We Get?

http://books.google.com/books?
id=gRcEAAAAMBAJ&pg=PA38&lpg=PA38&dq=lotus+notes+agent+of+change+idc+1994&source=bl&ots=KAClndPGyI&sig=lDMjhLkRDtAt7mlRoB
IT1h1oNQQ&hl=en&ei=huOmTe2FI5CzhAfe0fTXCQ&sa=X&oi=book_result&ct=result&resnum=1&ved=0CBMQ6AEwAA#v=onepage&q&f=false


Notes begins …
Millions of Users
Source: IDC and IBM reports

International Data Corporation (1994). Lotus Notes: Agent of Change: The
Financial Impact of Lotus Notes on Business, IDC Special Report ©2013 IBM Corporation

Early growth years: The Agent of Change …
Millions of Users

IBM acquisition
- “Notes begins”


Early growth years: And certainly e-Mail …
Millions of Users

IBM acquisition


Domino Release
Schedule

1Q97 2Q97 3Q97 4Q97 1Q98 2Q98 3Q98 4Q98

4.13 4.14 4.15

4.51 4.52 4.53 4.54 4.55 4.56 4.57

4.6 4.61

5.0 5.1 5.2 5.3

A new Millennium …
Millions of Users

56

IBM acquisition


Situational Apps: The Long Tail …
Core Apps
• “Mission critical”, ERP, …
• Tracked by CIO
• Enterprise wide usage
• IT managed & supported
# of users per application

Supporting Apps
• “Support function”, SFA, HR, ... Situational Apps
• IT / LOB managed & supported • “Peripheral”, “Ad Hoc”, …
• Functional usage … • Buit by Super Users / LOB
• Domino for Time-to-Value • Flying under the radar - Varying
degrees of IT mgmt …
• ND sweetspot !

# of applications

Steady, now …
Millions of Users

IBM acquisition
Sametime
integrated


The Workplace Years …
●
“Cold dead fish”
●
IBM Lotus Instant Messaging & Web Conferencing
●
IBM Lotus Team Workplace
●
IBM Lotus Domino Document Manager
●
…

[ No worries: We fixed all of that and came out with a better
solution in the end ! ]


The Hannover release - son of WorkPlace ...
Millions of Users

“Hannover” - the
integration Client

IBM acquisition
Sametime
integrated


*Reference: Gartner - "Beyond E-Mail: Does E-Mail Have a Future, and Why Should You Care?,
presented by Matthew Cain, Gartner Portal, Content & Collaboration Summit, June 8-10, 2009
Gartner: Portal, Content & Collaboration Summit, June 2009


ND going Social – Project Vulcan …
Millions of Users

integration Client

IBM acquisition
Sametime Connections
integrated Traveler integrated


ND going Social – the next inflexion …
Millions of Users

IBM ND 9
- Social Edition

integration Client

IBM acquisition
Sametime Connections
integrated Traveler integrated


So which e-mail do you use …
●
“Everybody uses Outlook … “
●
“You will be the last company
running Lotus Notes ...”
●
“Notes causes pimples ...”
●
“Our new CEO comes from
Outlook … “


So which e-mail do you use …
●
“Everybody uses Outlook … “ iPhone / iPod 23%

Outlook clients 16%
●
“You will be the last company
iPad 11%
running Lotus Notes ...”
Hotmail 10%
●
“Notes causes pimples ...” Apple Mail 9%
●
“Our new CEO comes from Android devices 9%
Outlook … “ Yahoo Mail 8%
Notes / iNotes 6%
Gmail 4%
●
Let's understand some of the Other 4%

market dynamics !
YE2012 status extrapolated from:
• Litmus, Cambridge, MA, United States
• Kleiner Perkins Caufield & Byers (KPCB),
Menlo Park , CA, United States
• www.campaignmonitor.com
• Gartner marketshare numbers
• IBM market analysis

Re-imagination of Computing Devices ...

From: http://www.slideshare.net/kleinerperkins/2012-kpcb-internet-trends-yearend-update

Re-imagination of User Interfaces ...


Re-imagination of Navigation & Traffic Info ...


Re-imagination of Computing Operating Systems ...


A well known history ...

●
Many leading businesses were early adopters of productivity tools
for business professionals
Situational apps / Rapid Application Development tools
Collaborative client/server applications
“Groupware”
●
Evolved in parallel with back-office
automation and IT consolidation on
standard software for ERP


So, where are we now ...
●
E-Mail, Calendaring, IM recognized as essential business instruments ...
●
MS fighting to maintain restrictive desktop document paradigm … licensing practices ...
●
User driven Groupware / app.dev. got industrialized and consolidated in the IT org
●
The tippers from the early adopters are now elsewhere in the org or retired …
●
M&A created an intricate maze of diverse capabilities and platforms …
●
Consolidation and migration projects extremely
expensive in direct capex/opex, lost productivity …
-and-
stifling innovation while on-going ...

●
Everyone need to break the mold


Emergence of the 5th wave …

The rise of the networked enterprise:
Web 2.0 finds its payday


Major businesses from all industries are adopting
new paradigms for collaboration -
“social software” is growing …
●
IBM uniquely embracing and integrating the existing layers of capabilities for max ROI
●
Investing in innovation and leveraging people
●
Not wasting money on converting existing paradigms from one platform to another
●
Ex: Global communities of engineers for sharing
best practices and drive innovation rather than
replacing one “mail box” with another “mail box” …
●
Just like Notes in the first place -
but for the entire extended
enterprise !!


Thank you !
Спасибо !
Merci !
Dank u !
Gracias !
‫شكرا‬
uffe@dk.ibm.com

@uffesorensen
#ibmsocialbiz

usorensen


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