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Kramer Reeves
Director, Product Management
IBM CLOUD & COLLABORATION SOLUTIONS
Pete Janzen
Senior Product Manager
IBM CLOUD & COLLABORATION SOLUTIONS
Louis Richardson
Story Teller & Enthusiast
IBM CLOUD & COLLABORATION SOLUTIONS
Please note
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice
at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product direction and it should
not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal
obligation to deliver any material, code or functionality. Information about potential future products may not be
incorporated into any contract. The development, release, and timing of any future features or functionality
described for our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment.
The actual throughput or performance that any user will experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve
results similar to those stated here.
The Customer-activated Enterprise
Insights from the Global C-suite Study
4000 executives
46%
Today
90%
46%
96%
more
90%
3–5 Years
Accepting Customers as Stakeholders
9 out of 10 CXOs foresee customer collaboration as a universal ambition
Collaborate with Customers	

Source: Question B2–How strong is your collaboration with customers?
Treat Everyone as an individual
ENERGIZED
Citizens
ENERGIZEDCitizens
•  Allows direct communication with 	

government officials	

•  Reduced handling/processing 	

cycles10-20%	

•  Increased citizen engagement 	

Citizen Portal
Consumers
ENERGIZED
Exceptional Client Experience
Community Engagement
ENERGIZEDConsumer
•  Increased off-season sales 	

•  Learn shoppers preferences	

•  Internet Retailer Hot 100 Award
ENERGIZED
Employees
ENERGIZED
Employee
Global Social Platform
“SSP Connections”
• Enabled global innovation and 	

collaboration 	

• Improved knowledge management 	

and decision making	

• Created WW directory of 	

employees and expertise
ENERGIZEDEmployee
•  Expand quickly into new markets	

•  Multi-language support	

•  Messaging, Mobile and Meetings 	

Accelerated time to reach new
markets
Mobile
Big Data
& Analytics
Cloud
Social
Smarter Workforce
Exceptional
Digital Experience
Cloud Collaboration
Smarter Workforce Exceptional
Digital Experience
Cloud Collaboration
• IBM Kenexa Talent Suite
• Watson Foundations
• IBM Kenexa Survey
• Advantage on Cloud
• IBM Connections
• IBM Mail Next
• IBM Domino Applications
in the cloud (Softlayer)
• Exceptional Digital
Experience WebSphere
Portal “Next” beta
• Pattern for PureApp:
System on Power
IBM Announcement Summary
CHANGING
the way you think…
workand
Engaged
Employees
Client
Experience Business
Results
Learn…
Create…
Participate…
At BCCON 2014
Energize your life’s work
IBM Connect 2014 Summary Highlights
Geographic Social distribution –
worldwide
IBM Mail Next trended on Twitter
in Top 10 on January 27/28
Speaking as a consultant, not emcee: this IBM Mail
Next software is straight-up amaze-balls. Want.
#IBMconnect
27 Jan 2014 by Jay Baer
Cloud Collaboration Announcement Summary
IBM Connections	

 IBM Mail Next	

 IBM Domino Applications 
in the cloud
Delivering a Market-leading, Integrated Portfolio
Social
Networking
Meetings
Docs
Mail
Chat Content
XPages
IBM Connections platform
IBM Connections SDK tool-kit
Life's
Work
Repeatability
n
“Your mind is for having ideas, not holding them.”	

	

	

― David Allen
Productivity Apps – Stay on Task
OmniFocus 2
Todoist: To-Do List | Task List
Taasky – Beautiful, Simple and...
Wunderlist – To-Do  Task List
2Do: Tasks Done in Style
This Week - Reminders
Clear+ Tasks  To-Do List
Finish
Notebooks 7
AnyList – Grocery Shopping
CARROT To-Do
ToDo – To-Do  Task List
Procraster – Get Started
Any.DO Task  To-do List
Weave
Do it (tomorrow) HD
Tick – Customizable To-Do, Reminder
Due – super fast reminders
Notesfile
ListBook
2 Days
Productivity Apps – Take Note
Evernote
Awesome Notes
Recordium pro voice record
Elements for Dropbox
Notability
Fetchnotes
Byword
CaptureAudio  Notes
Drafts
Scratch - Your Quick-input Notepad
Simplenote
Vesper: Elegant Notes
Wunderlist - To-Do  Task List
Skitch – Snap, Markup, Send.
27	

GA8
28	

– 17 Jan 2014
ibm.com/press
IBM Commits $1.2 Billion to Expand Global
Cloud Footprint
Builds a Massive Network of Local Cloud Hubs
for Businesses Worldwide with 40 Data
Centers Across Five Continents
29	

60+ Partners Certified in SmartCloud Notes Onboarding!
30	

9.0.1
IBM Notes 9 Social Edition
Abbreviated
dates
Social Theme: cleaner, more
modern look, adopted across
IBM product line for UI
consistency
Embedded
Experiences
Shortcuts	

“Group By”
and
“Show Beginning”
Enhanced
Search
32	

IBM Provides Choice for Client Experience
33	

What's next?
34	

What about Notes.next ?
“Candidates” → “Choice,” “Interop,” “Delighters”
n Notes on Apple® Mac® 64-bit OS X®
n Run rules on existing email messages
n “IBM mail support for Microsoft Outlook 2013” GA
n Local archiving for SmartCloud Notes web
n “Invitee can forward a meeting invitation as an invitation”
n Delegate Calendar without delegating Contacts
n Display Internet addresses instead of Notes addresses
n Simplified archiving and mail clean-up
n Simplified search user interface
n Improved calendar interoperability with Microsoft
Exchange®
35	

OK, so what's really next?
36
37	

Source: http://blogs.atlassian.com/2012/09/collaboration-best-practices-3-reasons-email-hurts-productivity/	

We waste a lot of time at work...
38	

What is email?
INFORMATION
TO
SHARE
ACTIONS
TO
TAKE
Challenge
Even the most popular email products...
l  still yield a difficult to manage flood of information
l  do nothing to assist the user in prioritizing content
l  make it difficult to find information
l  have not adapted to seamlessly integrate with other collaboration tools
outlook.com	

 Gmail	

 Yahoo
* IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.
* Alpha screenshot, subject to change - 27 Janurary 2014 timestamp
IBM Mail Next
Focus on work, not your inbox
Empowered mail that will help you:
l Focus on your top priorities
l Find anything in your inbox or archive
l Take control of your action items
A place that works for me.
l Fast search
l Tune in the important,
tune out the yammering
l Optimized for mobile, web
l Delivered in the cloud
l Powered by IBM Domino
IBM reveals radical email interface rethink -
The Register, 28 Jan 2014
Simon Sharwood
APAC Editor, The Register
Important to
me!	

My
calendar	

“I owe
others”	

 “Others
owe me”	

“Show me
what's next”	

Planned for 2014*
41	

Let's take a look...
Next Steps for IBM Mail Next
Innovation continues – exciting new capabilities and enhancements being added to
existing SmartCloud Notes mail offerings
IBM iNotes 9.0.1 + Notes Browser Plug-in - Take advantage of your investment. Use iNotes today
on your path to IBM Mail Next tomorrow
Client playbacks – available as needed; ask your sales teams to have one of these scheduled
Design Partner Program – updated and improved design partner
program to include a broader user audience to provide input and feedback on designs
and prototypes
Monthly updates on our design and innovation journey; sign up for regular communications through the
Social Business User Group blog → ibm.co/kramer
2Q Webcast – join us 23-Apr for the next deep dive on IBM Mail Next (ibm.co/kramer)
Updates on availability will be provided throughout 2014
IBM iNotes - from Notes to IBM Mail Next
Take advantage of your investment. Use iNotes today on your path to IBM Mail Next
tomorrow
IBM iNotes
9.0 and 9.0.1 improved and refined
the user experience
a solid web-based experience and a
path to IBM Mail Next
But what about my Notes apps?
XPages
Modernize your applications
Desktop browser  mobile web access
Notes Browser plugin
Allows applications to run in a browser with no design
modification!
Icons for easy switching between iNotes  Notes
Browser Plug-in
IBM Domino Applications in the cloud
Realize the value of Domino as an
application platform on the IBM cloud!
Provides a smoother transition of
Domino applications off premises to
IBM cloud
Customers moving to SmartCloud Notes
Customers with only Domino applications
Enables ISSC and BPs to provide
Domino application hosting and
maintenance services
Allow ISVs to deliver Domino based
solutions from IBM cloud
IBM SoftLayer allowed QDiligence to quickly stand up an optimized
cloud based infrastructure for our Domino based corporate directors and
officers questionnaires solution.
- Russell Maher Principal, QDiligence
44
Domino Delivers Modern, Mobilized Applications
BEFORE	

 AFTER
XPages – Modernization of VBM
Domino 9 Application Development
Providing more tools and fostering integration
Domino Designer
Server-side JavaScript debugger
XPages productivity: hyperlinking, content assist
XPages
XPages Extension Library par of platform
Mobile Control: New theme, events
XPages in Notes Client enhancements
APIs
REST Services: Domino Data Access, CS
CS APIs: Java, server side JavaScript  LotusScript
OpenNTF – Open Source Deliveries
IBM  OpenNTF - a relationship that works
Deliver new capabilities out side product releases
Prove out new capabilities
Enable developers with source code and examples
Notable IBM contributions for Domino 9
XPages Extension Library
Twitterbootstrap4XPages
XPages Social Enabler merged
into Social Business Toolkit SDK
IBM Notes Traveler
New Platforms
Windows Phone 7.5, 7.8, 8.0
Windows RT/Pro tablets
Blackberry 10
Traveler server on IBM System i
Security
Management APIs
Data leak protection
Disable attachment viewing or restrict to
viewers only
White-list approved apps
MobileIron Integration
New Features
Out of Office
Calendar Online Meeting field sync
Android Customized widgets
Available for Deployment
Meetings And Chat In The Cloud
Now based on Sametime 9 technology
50
Produce, revise and communicate in a
more effective way
Chat and presence experience
Assignment based workflow
Mobile Editing and Viewing
AirPlay® dual-display mode
Online co-editing from iPad®
Viewing on Androidtm
Extended Portfolio Support
API models for plug-ins and workflows
Connections Content Manager
ECM Content Navigator
IBM Docs Next
A better way to create documents .. together
Designs SubjectTo Change
Announcement Summary
IBM Connections	

 IBM Mail Next	

 IBM Domino Applications 
in the cloud
Resources
l  IBM Smarter Workforce:
Getting started
Talent and Workforce Management
l  IBM Exceptional Digital Experience (XDX):
WebSphere Portal family “Next” beta
Web Content Management integration with IBM Commerce
XDX and ECM integration
Pattern for PureApp – System now on Power
l  IBM Cloud and Collaboration (CC)
Kramer Reeves SocialBiz UG Blog posts: Branding Insights  Winter
l  PRESS Releases:
New IBM Kenexa Talent Suite Taps Big Data To Energize Today’s Workforce
IBM Builds On Growing Client and Partner Momentum for Social Business in the Cloud
l  Connect 2014 Livestream
* Alpha screenshot, subject to change - 27 Janurary 2014 timestamp
*IBM Mail Next – 'Dashboard' concept
My calendar	

My dashboard	

“Show me what's
next”	

“Others owe
me”	

“I owe
others”	

Important to
me!	

* Alpha screenshot, subject to change - 27 Janurary 2014 timestamp
*
IBM Mail Next – 'What's Important' concept
Go to my
inbox	

“Flip” to reveal
meeting details	

“What needs my
attention?”	

Hover and click (or gesture on
mobile device)	

* Alpha screenshot, subject to change - 27 Janurary 2014 timestamp
*
IBM Mail Next – 'Helpful options' concept
Mute a thread or
conversation	

Team analytics	

“What's new?”	

* Alpha screenshot, subject to change - 27 Janurary 2014 timestamp
*IBM Mail Next – More 'Helpful Options' concepts
Team
analytics	

* Alpha screenshot, subject to change -27 Janurary 2014 timestamp
*
IBM Mail Next – Analytics
Easily share content with a
community	

In-line attachment
preview	

Powerful, faceted search	

* Alpha screenshot, subject to change - 27 Janurary 2014 timestamp
*
IBM Mail Next – Search, Share, Attachment concepts

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bccon-2014 key01 ibm_collaboration_solutions_connect_2014

  • 1. Kramer Reeves Director, Product Management IBM CLOUD & COLLABORATION SOLUTIONS Pete Janzen Senior Product Manager IBM CLOUD & COLLABORATION SOLUTIONS Louis Richardson Story Teller & Enthusiast IBM CLOUD & COLLABORATION SOLUTIONS
  • 2. Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
  • 3.
  • 4. The Customer-activated Enterprise Insights from the Global C-suite Study 4000 executives 46% Today 90% 46% 96% more 90% 3–5 Years Accepting Customers as Stakeholders 9 out of 10 CXOs foresee customer collaboration as a universal ambition Collaborate with Customers Source: Question B2–How strong is your collaboration with customers?
  • 5. Treat Everyone as an individual
  • 7. ENERGIZEDCitizens •  Allows direct communication with government officials •  Reduced handling/processing cycles10-20% •  Increased citizen engagement Citizen Portal
  • 9. Exceptional Client Experience Community Engagement ENERGIZEDConsumer •  Increased off-season sales •  Learn shoppers preferences •  Internet Retailer Hot 100 Award
  • 11. ENERGIZED Employee Global Social Platform “SSP Connections” • Enabled global innovation and collaboration • Improved knowledge management and decision making • Created WW directory of employees and expertise
  • 12. ENERGIZEDEmployee •  Expand quickly into new markets •  Multi-language support •  Messaging, Mobile and Meetings Accelerated time to reach new markets
  • 15. Smarter Workforce Exceptional Digital Experience Cloud Collaboration • IBM Kenexa Talent Suite • Watson Foundations • IBM Kenexa Survey • Advantage on Cloud • IBM Connections • IBM Mail Next • IBM Domino Applications in the cloud (Softlayer) • Exceptional Digital Experience WebSphere Portal “Next” beta • Pattern for PureApp: System on Power IBM Announcement Summary
  • 16. CHANGING the way you think… workand
  • 19.
  • 20. IBM Connect 2014 Summary Highlights Geographic Social distribution – worldwide IBM Mail Next trended on Twitter in Top 10 on January 27/28 Speaking as a consultant, not emcee: this IBM Mail Next software is straight-up amaze-balls. Want. #IBMconnect 27 Jan 2014 by Jay Baer
  • 21. Cloud Collaboration Announcement Summary IBM Connections IBM Mail Next IBM Domino Applications in the cloud
  • 22. Delivering a Market-leading, Integrated Portfolio Social Networking Meetings Docs Mail Chat Content XPages IBM Connections platform IBM Connections SDK tool-kit
  • 24. “Your mind is for having ideas, not holding them.” ― David Allen
  • 25. Productivity Apps – Stay on Task OmniFocus 2 Todoist: To-Do List | Task List Taasky – Beautiful, Simple and... Wunderlist – To-Do Task List 2Do: Tasks Done in Style This Week - Reminders Clear+ Tasks To-Do List Finish Notebooks 7 AnyList – Grocery Shopping CARROT To-Do ToDo – To-Do Task List Procraster – Get Started Any.DO Task To-do List Weave Do it (tomorrow) HD Tick – Customizable To-Do, Reminder Due – super fast reminders Notesfile ListBook 2 Days
  • 26. Productivity Apps – Take Note Evernote Awesome Notes Recordium pro voice record Elements for Dropbox Notability Fetchnotes Byword CaptureAudio Notes Drafts Scratch - Your Quick-input Notepad Simplenote Vesper: Elegant Notes Wunderlist - To-Do Task List Skitch – Snap, Markup, Send.
  • 28. 28 – 17 Jan 2014 ibm.com/press IBM Commits $1.2 Billion to Expand Global Cloud Footprint Builds a Massive Network of Local Cloud Hubs for Businesses Worldwide with 40 Data Centers Across Five Continents
  • 29. 29 60+ Partners Certified in SmartCloud Notes Onboarding!
  • 31. IBM Notes 9 Social Edition Abbreviated dates Social Theme: cleaner, more modern look, adopted across IBM product line for UI consistency Embedded Experiences Shortcuts “Group By” and “Show Beginning” Enhanced Search
  • 32. 32 IBM Provides Choice for Client Experience
  • 34. 34 What about Notes.next ? “Candidates” → “Choice,” “Interop,” “Delighters” n Notes on Apple® Mac® 64-bit OS X® n Run rules on existing email messages n “IBM mail support for Microsoft Outlook 2013” GA n Local archiving for SmartCloud Notes web n “Invitee can forward a meeting invitation as an invitation” n Delegate Calendar without delegating Contacts n Display Internet addresses instead of Notes addresses n Simplified archiving and mail clean-up n Simplified search user interface n Improved calendar interoperability with Microsoft Exchange®
  • 35. 35 OK, so what's really next?
  • 36. 36
  • 39. Challenge Even the most popular email products... l  still yield a difficult to manage flood of information l  do nothing to assist the user in prioritizing content l  make it difficult to find information l  have not adapted to seamlessly integrate with other collaboration tools outlook.com Gmail Yahoo
  • 40. * IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. * Alpha screenshot, subject to change - 27 Janurary 2014 timestamp IBM Mail Next Focus on work, not your inbox Empowered mail that will help you: l Focus on your top priorities l Find anything in your inbox or archive l Take control of your action items A place that works for me. l Fast search l Tune in the important, tune out the yammering l Optimized for mobile, web l Delivered in the cloud l Powered by IBM Domino IBM reveals radical email interface rethink - The Register, 28 Jan 2014 Simon Sharwood APAC Editor, The Register Important to me! My calendar “I owe others” “Others owe me” “Show me what's next” Planned for 2014*
  • 41. 41 Let's take a look...
  • 42. Next Steps for IBM Mail Next Innovation continues – exciting new capabilities and enhancements being added to existing SmartCloud Notes mail offerings IBM iNotes 9.0.1 + Notes Browser Plug-in - Take advantage of your investment. Use iNotes today on your path to IBM Mail Next tomorrow Client playbacks – available as needed; ask your sales teams to have one of these scheduled Design Partner Program – updated and improved design partner program to include a broader user audience to provide input and feedback on designs and prototypes Monthly updates on our design and innovation journey; sign up for regular communications through the Social Business User Group blog → ibm.co/kramer 2Q Webcast – join us 23-Apr for the next deep dive on IBM Mail Next (ibm.co/kramer) Updates on availability will be provided throughout 2014
  • 43. IBM iNotes - from Notes to IBM Mail Next Take advantage of your investment. Use iNotes today on your path to IBM Mail Next tomorrow IBM iNotes 9.0 and 9.0.1 improved and refined the user experience a solid web-based experience and a path to IBM Mail Next But what about my Notes apps? XPages Modernize your applications Desktop browser mobile web access Notes Browser plugin Allows applications to run in a browser with no design modification! Icons for easy switching between iNotes Notes Browser Plug-in
  • 44. IBM Domino Applications in the cloud Realize the value of Domino as an application platform on the IBM cloud! Provides a smoother transition of Domino applications off premises to IBM cloud Customers moving to SmartCloud Notes Customers with only Domino applications Enables ISSC and BPs to provide Domino application hosting and maintenance services Allow ISVs to deliver Domino based solutions from IBM cloud IBM SoftLayer allowed QDiligence to quickly stand up an optimized cloud based infrastructure for our Domino based corporate directors and officers questionnaires solution. - Russell Maher Principal, QDiligence 44
  • 45. Domino Delivers Modern, Mobilized Applications BEFORE AFTER
  • 47. Domino 9 Application Development Providing more tools and fostering integration Domino Designer Server-side JavaScript debugger XPages productivity: hyperlinking, content assist XPages XPages Extension Library par of platform Mobile Control: New theme, events XPages in Notes Client enhancements APIs REST Services: Domino Data Access, CS CS APIs: Java, server side JavaScript LotusScript
  • 48. OpenNTF – Open Source Deliveries IBM OpenNTF - a relationship that works Deliver new capabilities out side product releases Prove out new capabilities Enable developers with source code and examples Notable IBM contributions for Domino 9 XPages Extension Library Twitterbootstrap4XPages XPages Social Enabler merged into Social Business Toolkit SDK
  • 49. IBM Notes Traveler New Platforms Windows Phone 7.5, 7.8, 8.0 Windows RT/Pro tablets Blackberry 10 Traveler server on IBM System i Security Management APIs Data leak protection Disable attachment viewing or restrict to viewers only White-list approved apps MobileIron Integration New Features Out of Office Calendar Online Meeting field sync Android Customized widgets Available for Deployment
  • 50. Meetings And Chat In The Cloud Now based on Sametime 9 technology 50
  • 51. Produce, revise and communicate in a more effective way Chat and presence experience Assignment based workflow Mobile Editing and Viewing AirPlay® dual-display mode Online co-editing from iPad® Viewing on Androidtm Extended Portfolio Support API models for plug-ins and workflows Connections Content Manager ECM Content Navigator IBM Docs Next A better way to create documents .. together Designs SubjectTo Change
  • 52. Announcement Summary IBM Connections IBM Mail Next IBM Domino Applications in the cloud
  • 53. Resources l  IBM Smarter Workforce: Getting started Talent and Workforce Management l  IBM Exceptional Digital Experience (XDX): WebSphere Portal family “Next” beta Web Content Management integration with IBM Commerce XDX and ECM integration Pattern for PureApp – System now on Power l  IBM Cloud and Collaboration (CC) Kramer Reeves SocialBiz UG Blog posts: Branding Insights Winter l  PRESS Releases: New IBM Kenexa Talent Suite Taps Big Data To Energize Today’s Workforce IBM Builds On Growing Client and Partner Momentum for Social Business in the Cloud l  Connect 2014 Livestream
  • 54.
  • 55. * Alpha screenshot, subject to change - 27 Janurary 2014 timestamp *IBM Mail Next – 'Dashboard' concept
  • 56. My calendar My dashboard “Show me what's next” “Others owe me” “I owe others” Important to me! * Alpha screenshot, subject to change - 27 Janurary 2014 timestamp * IBM Mail Next – 'What's Important' concept
  • 57. Go to my inbox “Flip” to reveal meeting details “What needs my attention?” Hover and click (or gesture on mobile device) * Alpha screenshot, subject to change - 27 Janurary 2014 timestamp * IBM Mail Next – 'Helpful options' concept
  • 58. Mute a thread or conversation Team analytics “What's new?” * Alpha screenshot, subject to change - 27 Janurary 2014 timestamp *IBM Mail Next – More 'Helpful Options' concepts
  • 59. Team analytics * Alpha screenshot, subject to change -27 Janurary 2014 timestamp * IBM Mail Next – Analytics
  • 60. Easily share content with a community In-line attachment preview Powerful, faceted search * Alpha screenshot, subject to change - 27 Janurary 2014 timestamp * IBM Mail Next – Search, Share, Attachment concepts