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13




 Computer Hardware
13       Learning Objectives


• Identify the major types and uses of
  microcomputer, midrange, and
  mainframe computer systems.

• Outline the major technologies and
  uses of computer peripherals for
  input, output, and storage.
13 Learning Objectives (continued)

• Identify the components and
  functions of a computer system.

• Identify the computer system and
  peripherals you would acquire or
  recommend for a business of your
  choice.
13           Section I




• Computer Systems: End User and
      Enterprise Computing
13    Types of Computer Systems


• All computers are systems of
  input, processing, output, storage,
  and control components.

• Three basic categories
  – Mainframe
  – Midrange computers
  – Microcomputers
13   Types of Computer Systems (continued)



        • Mainframe
           – Enterprise systems
           – Superservers
           – Transaction processors
           – Supercomputers
13   Types of Computer Systems (continued)



         • Midrange
             – Network servers
             – Minicomputers
             – Web servers
             – Multi-user systems
13   Types of Computer Systems (continued)



        • Microcomputers
            – Personal computers
            – Network computers
            – Technical workstations
            – PDAs
            – Information appliances
13    Microcomputer Systems


• The most important category of
  computers
  – Desktop
  – Laptop


• Workstation computers

• Network servers
13   Microcomputer Systems (continued)


• Selection criteria
  – Solid performance at a reasonable price

  – Operating system ready

  – Connectivity
13   Microcomputer Systems (continued)


• Network computers
  – Designed primarily for use with the
    Internet and corporate intranets
  – For specialized or limited computing
    applications
  – Lower cost of purchase, upgrades,
    maintenance, and support
13   Microcomputer Systems (continued)


• Network computers (continued)
  – Other benefits
      •   Ease of software distribution and licensing
      •   Computing platform standardization
      •   Reduced end user requirements
      •   Improved manageability
13   Microcomputer Systems (continued)


• Information appliances
  – PDAs

  – Set-top boxes and video-game consoles

  – Wireless PDAs

  – Cellular and PCS phones
13   Microcomputer Systems (continued)


       • Computer terminals
          – Dumb terminals

          – Intelligent terminals

          – Network terminals

          – Transaction terminals
13 Midrange Computer Systems

• Multi-user systems that can
  manage networks of PCs and
  terminals
• Less costly to buy, operate, and
  maintain than mainframes

• Popular as network servers

• Minicomputers
13 Mainframe Computer Systems

• Large, fast, powerful

• Handle high transaction processing volumes or
  complex computational problems

• Super servers for large client/server networks
  and high-volume Internet websites

• Popular for data mining and warehousing
13   Mainframe Computer Systems (continued)



• Supercomputers
  – Extremely powerful systems
    specifically designed for scientific,
    engineering, and business
    applications requiring extremely high
    speeds for massive numeric
    computations
  – Use parallel processing architectures
  – Process at speeds measured in
    gigaflops and teraflops
13 The Computer System Concept

• Computers are organized
  according to the following system
  functions:
  – Input
     •   Keyboards
     •   Touch screens
     •   Pens
     •   Electronic mice
     •   Optical scanners
     •   Convert data into electronic form
13   The Computer System Concept (continued)



 – Processing
     • Central Processing Unit (CPU)
        – Two subunits
           » Arithmetic-Logic Unit (ALU)
           » Control Unit
13    The Computer System Concept (continued)



– Output
     • Video display units
     • Printers
     • Audio response units

     • Convert electronic information into human-
       intelligible form
13   The Computer System Concept (continued)



– Storage
     •   Store data and software instructions
     •   May also include cache memory
     •   Primary storage unit (hard drive)
     •   Secondary storage
          – Magnetic disks
          – Optical disk drives
13   The Computer System Concept (continued)



– Control
     • The registers and other circuits of the
       control unit interpret software instructions
       and transmit directions to the other
       components of the computer system
13   The Computer System Concept (continued)



• Computer processing speeds
  – Milliseconds (thousandths of a second)
  – Microseconds (millionths of a second)
  – Nanoseconds (billionths of a second)
  – Picoseconds (trillionths of a second)
13   The Computer System Concept (continued)



      – Clock speeds
         • Megahertz (MHz)
             – Millions of cycles per second
         • Gigahertz (GHz)
             – Billions of cycles per second
13            Section II




• Computer Peripherals: Input, Output,
      and Storage Technologies
13          Peripherals


• Generic name given to all input,
  output, and secondary storage
  devices
• Depend on direct connections or
  telecommunications links to the CPU
• All peripherals are online devices
13          Input Technologies


• Natural user interface
  – Enter data and commands directly into
    a computer
      • Electronic mice and touch pads
      • Optical scanning, handwriting recognition,
        voice recognition
13         Pointing Devices


• Used for entering data and text
• Work with your operating system’s
  graphical user interface (GUI)
  – Electronic mouse
  – Trackball
  – Pointing stick
  – Touch pad
  – Touch screen
13      Pen-Based Computing


• Used in many hand-held computers
  and PDAs
  – Digitizer pen
  – Graphics tablet
13 Speech Recognition Systems

• Digitize, analyze, and classify your
  speech and its sound patterns
• Allow operators to perform data
  entry without using their hands to
  key in data or instructions
• Speaker-independent
• Voice-messaging computers
13         Optical Scanning


• Read text or graphics and convert
  them into digital input
• Employ photoelectric devices to
  scan the characters being read
13 Optical Scanning (continued)

• Optical character recognition
  (OCR)
  – Reads OCR characters & codes
     • Merchandise tags
     • Product labels
     • Sort mail, score tests
• Hand-held optical scanning wands
  – Reads bar coding
  – Universal Product Code (UPC)
13     Other Input Technologies

     • Magnetic stripe technology
       – Credit cards


     • Smart cards
       – Embedded microprocessor chip
          • Debit, credit, and other cards


     • Digital cameras
       – Still cameras
       – Digital camcorders
13 Other Input Technologies (continued)

• Magnetic ink character recognition
  (MICR) technology
  – Used by banks to sort and post checks
    and deposit slips
  – 14 characters of a standardized design
  – Reader-sorters
• Video
• Print
• Storage
13           Video Output


     • Video monitors
       – Cathode ray tube (CRT)
       – Liquid crystal displays (LCDs)
13           Printed Output


• Inkjet
  – Spray ink onto the page one line at a
    time


• Laser
  – Use an electrostatic process similar to
    a copier
13   Storage Trade-Offs
13 Storage Trade-Offs (continued)

• Computer storage fundamentals
  – Information is stored through the
    presence or absence of electronic or
    magnetic signals
    • Binary representation
       – 1 = ON
       – 0 = OFF
13 Storage Trade-Offs (continued)

• Computer storage fundamentals
  (continued)
  – Bit
     • The smallest element of data
     • May have a value of either one or zero
  – Byte
     • Basic grouping of bits
     • Typically, a byte consists of 8 bits and
       represents one character of data
13 Storage Trade-Offs (continued)

• Computer storage fundamentals
  (continued)
  – Storage capacities
    • Kilobytes (KB)
       – 1,000 bytes
    • Megabytes (MB)
       – 1 million bytes
13 Storage Trade-Offs (continued)

• Computer storage fundamentals
  (continued)
    • Gigabytes (GB)
       – 1 billion bytes
    • Terabytes (TB)
       – 1 trillion bytes
    • Petabyte (PB)
       – 1 quadrillion bytes
13 Storage Trade-Offs (continued)

• Direct and sequential access
  – Terms direct access and random
    access describe the same concept
  – An element of data or instructions can
    be directly stored and retrieved by
    selecting and using any of the locations
    on the storage media
    • Each storage position
       – Has a unique address
       – Can be individually accessed in approximately
         the same time
13 Storage Trade-Offs (continued)

• Direct and sequential access
  (continued)
  – Sequential access
    • Does not have unique storage addresses
    • Serial process
    • Data are recorded one after another in a
      predetermined sequence.
    • Locating an individual item requires
      searching all of the data until the desired
      item is located
13 Storage Trade-Offs (continued)
13       Semiconductor Memory


• Primary storage of your computer
• Advantages
  – Small size
  – Great speed
  – Shock and temperature resistant
• Disadvantage
  – Volatility
13   Semiconductor Memory (continued)


• Two basic types of semiconductor
  memory

  – RAM – random access memory
      • Volatile memory
      • Read/write memory
      • “working” memory
13   Semiconductor Memory (continued)


 – ROM – read only memory
     • Nonvolatile
     • Used for permanent storage
     • Can be read but not erased or overwritten


 – Variations of ROM
     • PROM
        – Programmable read only memory
     • EPROM
        – Erasable programmable read only memory
13      Magnetic Disk Storage


• Most common form of secondary
  storage
• Data is recorded on tracks in the
  form of tiny magnetized spots
• Thousands of bytes recorded on
  each track
13   Magnetic Disk Storage (continued)


     • Types of Magnetic Disks
        – Floppy disks

        – Zip disks

        – Hard disk drives
13   Magnetic Disk Storage (continued)


• Redundant arrays of
  independent disks (RAID)
  – Provides large capacities with high
    access speeds
  – Data are accessed in parallel over
    multiple paths from many disks
  – Fault tolerant
  – Storage area networks (SANs)
      • Fiber channel LANs that connect many
        RAID units
13      Magnetic Tape Storage


• Used as secondary storage
• Also used in robotic automated drive
  assemblies
• Lower-cost storage
• Archival storage
13   Optical Disk Storage


      • CD-ROM
      • CD-R
      • CD-RW

      • DVD
      • DVD-ROM
      • DVD-RAM
13 Optical Disk Storage (continued)

• Business applications
  – Image processing
  – Provide access to reference materials
    in a convenient, compact form
  – videos
13      Discussion Questions


• Do you agree with the statement:
  “The network is the computer”?

• What trends are occurring in the
  development and use of the major
  types of computer systems?
13 Discussion Questions (continued)

• Do you think that network computers
  (NCs) will replace personal
  computers (PCs) in business
  applications?

• Are networks of PCs and servers
  making mainframe computers
  obsolete?
13 Discussion Questions (continued)

• What trends are occurring in the
  development and use of peripheral
  devices? Why are those trends
  occurring?
• When would you recommend the use of
  each of the following:
  – Network computers
  – NetPCs
  – Network terminals
  – Information appliances in business applications
13 Discussion Questions (continued)

• What processor, memory, magnetic
  disk storage, and video display
  capabilities would you require for a
  personal computer that you would
  use for business purposes?

• What other peripheral devices and
  capabilities would you want to have
  for your business PC?
Real World Case 1 – City of Richmond
 13   & Tim Beaty Builders



• The Business Value of PDAs

• What are the business benefits of
  PDAs for business applications?

• What are the limitations of PDAs for
  business use?
13           References

• James A. O'Brien; George M. Marakas.
  Management Information Systems:
  Managing Information Technology in the
  Business Enterprise 6th Ed., Boston:
  McGraw-Hill/ Irwin,2004

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13 computer hardware

  • 2. 13 Learning Objectives • Identify the major types and uses of microcomputer, midrange, and mainframe computer systems. • Outline the major technologies and uses of computer peripherals for input, output, and storage.
  • 3. 13 Learning Objectives (continued) • Identify the components and functions of a computer system. • Identify the computer system and peripherals you would acquire or recommend for a business of your choice.
  • 4. 13 Section I • Computer Systems: End User and Enterprise Computing
  • 5. 13 Types of Computer Systems • All computers are systems of input, processing, output, storage, and control components. • Three basic categories – Mainframe – Midrange computers – Microcomputers
  • 6. 13 Types of Computer Systems (continued) • Mainframe – Enterprise systems – Superservers – Transaction processors – Supercomputers
  • 7. 13 Types of Computer Systems (continued) • Midrange – Network servers – Minicomputers – Web servers – Multi-user systems
  • 8. 13 Types of Computer Systems (continued) • Microcomputers – Personal computers – Network computers – Technical workstations – PDAs – Information appliances
  • 9. 13 Microcomputer Systems • The most important category of computers – Desktop – Laptop • Workstation computers • Network servers
  • 10. 13 Microcomputer Systems (continued) • Selection criteria – Solid performance at a reasonable price – Operating system ready – Connectivity
  • 11. 13 Microcomputer Systems (continued) • Network computers – Designed primarily for use with the Internet and corporate intranets – For specialized or limited computing applications – Lower cost of purchase, upgrades, maintenance, and support
  • 12. 13 Microcomputer Systems (continued) • Network computers (continued) – Other benefits • Ease of software distribution and licensing • Computing platform standardization • Reduced end user requirements • Improved manageability
  • 13. 13 Microcomputer Systems (continued) • Information appliances – PDAs – Set-top boxes and video-game consoles – Wireless PDAs – Cellular and PCS phones
  • 14. 13 Microcomputer Systems (continued) • Computer terminals – Dumb terminals – Intelligent terminals – Network terminals – Transaction terminals
  • 15. 13 Midrange Computer Systems • Multi-user systems that can manage networks of PCs and terminals • Less costly to buy, operate, and maintain than mainframes • Popular as network servers • Minicomputers
  • 16. 13 Mainframe Computer Systems • Large, fast, powerful • Handle high transaction processing volumes or complex computational problems • Super servers for large client/server networks and high-volume Internet websites • Popular for data mining and warehousing
  • 17. 13 Mainframe Computer Systems (continued) • Supercomputers – Extremely powerful systems specifically designed for scientific, engineering, and business applications requiring extremely high speeds for massive numeric computations – Use parallel processing architectures – Process at speeds measured in gigaflops and teraflops
  • 18. 13 The Computer System Concept • Computers are organized according to the following system functions: – Input • Keyboards • Touch screens • Pens • Electronic mice • Optical scanners • Convert data into electronic form
  • 19. 13 The Computer System Concept (continued) – Processing • Central Processing Unit (CPU) – Two subunits » Arithmetic-Logic Unit (ALU) » Control Unit
  • 20. 13 The Computer System Concept (continued) – Output • Video display units • Printers • Audio response units • Convert electronic information into human- intelligible form
  • 21. 13 The Computer System Concept (continued) – Storage • Store data and software instructions • May also include cache memory • Primary storage unit (hard drive) • Secondary storage – Magnetic disks – Optical disk drives
  • 22. 13 The Computer System Concept (continued) – Control • The registers and other circuits of the control unit interpret software instructions and transmit directions to the other components of the computer system
  • 23. 13 The Computer System Concept (continued) • Computer processing speeds – Milliseconds (thousandths of a second) – Microseconds (millionths of a second) – Nanoseconds (billionths of a second) – Picoseconds (trillionths of a second)
  • 24. 13 The Computer System Concept (continued) – Clock speeds • Megahertz (MHz) – Millions of cycles per second • Gigahertz (GHz) – Billions of cycles per second
  • 25. 13 Section II • Computer Peripherals: Input, Output, and Storage Technologies
  • 26. 13 Peripherals • Generic name given to all input, output, and secondary storage devices • Depend on direct connections or telecommunications links to the CPU • All peripherals are online devices
  • 27. 13 Input Technologies • Natural user interface – Enter data and commands directly into a computer • Electronic mice and touch pads • Optical scanning, handwriting recognition, voice recognition
  • 28. 13 Pointing Devices • Used for entering data and text • Work with your operating system’s graphical user interface (GUI) – Electronic mouse – Trackball – Pointing stick – Touch pad – Touch screen
  • 29. 13 Pen-Based Computing • Used in many hand-held computers and PDAs – Digitizer pen – Graphics tablet
  • 30. 13 Speech Recognition Systems • Digitize, analyze, and classify your speech and its sound patterns • Allow operators to perform data entry without using their hands to key in data or instructions • Speaker-independent • Voice-messaging computers
  • 31. 13 Optical Scanning • Read text or graphics and convert them into digital input • Employ photoelectric devices to scan the characters being read
  • 32. 13 Optical Scanning (continued) • Optical character recognition (OCR) – Reads OCR characters & codes • Merchandise tags • Product labels • Sort mail, score tests • Hand-held optical scanning wands – Reads bar coding – Universal Product Code (UPC)
  • 33. 13 Other Input Technologies • Magnetic stripe technology – Credit cards • Smart cards – Embedded microprocessor chip • Debit, credit, and other cards • Digital cameras – Still cameras – Digital camcorders
  • 34. 13 Other Input Technologies (continued) • Magnetic ink character recognition (MICR) technology – Used by banks to sort and post checks and deposit slips – 14 characters of a standardized design – Reader-sorters • Video • Print • Storage
  • 35. 13 Video Output • Video monitors – Cathode ray tube (CRT) – Liquid crystal displays (LCDs)
  • 36. 13 Printed Output • Inkjet – Spray ink onto the page one line at a time • Laser – Use an electrostatic process similar to a copier
  • 37. 13 Storage Trade-Offs
  • 38. 13 Storage Trade-Offs (continued) • Computer storage fundamentals – Information is stored through the presence or absence of electronic or magnetic signals • Binary representation – 1 = ON – 0 = OFF
  • 39. 13 Storage Trade-Offs (continued) • Computer storage fundamentals (continued) – Bit • The smallest element of data • May have a value of either one or zero – Byte • Basic grouping of bits • Typically, a byte consists of 8 bits and represents one character of data
  • 40. 13 Storage Trade-Offs (continued) • Computer storage fundamentals (continued) – Storage capacities • Kilobytes (KB) – 1,000 bytes • Megabytes (MB) – 1 million bytes
  • 41. 13 Storage Trade-Offs (continued) • Computer storage fundamentals (continued) • Gigabytes (GB) – 1 billion bytes • Terabytes (TB) – 1 trillion bytes • Petabyte (PB) – 1 quadrillion bytes
  • 42. 13 Storage Trade-Offs (continued) • Direct and sequential access – Terms direct access and random access describe the same concept – An element of data or instructions can be directly stored and retrieved by selecting and using any of the locations on the storage media • Each storage position – Has a unique address – Can be individually accessed in approximately the same time
  • 43. 13 Storage Trade-Offs (continued) • Direct and sequential access (continued) – Sequential access • Does not have unique storage addresses • Serial process • Data are recorded one after another in a predetermined sequence. • Locating an individual item requires searching all of the data until the desired item is located
  • 44. 13 Storage Trade-Offs (continued)
  • 45. 13 Semiconductor Memory • Primary storage of your computer • Advantages – Small size – Great speed – Shock and temperature resistant • Disadvantage – Volatility
  • 46. 13 Semiconductor Memory (continued) • Two basic types of semiconductor memory – RAM – random access memory • Volatile memory • Read/write memory • “working” memory
  • 47. 13 Semiconductor Memory (continued) – ROM – read only memory • Nonvolatile • Used for permanent storage • Can be read but not erased or overwritten – Variations of ROM • PROM – Programmable read only memory • EPROM – Erasable programmable read only memory
  • 48. 13 Magnetic Disk Storage • Most common form of secondary storage • Data is recorded on tracks in the form of tiny magnetized spots • Thousands of bytes recorded on each track
  • 49. 13 Magnetic Disk Storage (continued) • Types of Magnetic Disks – Floppy disks – Zip disks – Hard disk drives
  • 50. 13 Magnetic Disk Storage (continued) • Redundant arrays of independent disks (RAID) – Provides large capacities with high access speeds – Data are accessed in parallel over multiple paths from many disks – Fault tolerant – Storage area networks (SANs) • Fiber channel LANs that connect many RAID units
  • 51. 13 Magnetic Tape Storage • Used as secondary storage • Also used in robotic automated drive assemblies • Lower-cost storage • Archival storage
  • 52. 13 Optical Disk Storage • CD-ROM • CD-R • CD-RW • DVD • DVD-ROM • DVD-RAM
  • 53. 13 Optical Disk Storage (continued) • Business applications – Image processing – Provide access to reference materials in a convenient, compact form – videos
  • 54. 13 Discussion Questions • Do you agree with the statement: “The network is the computer”? • What trends are occurring in the development and use of the major types of computer systems?
  • 55. 13 Discussion Questions (continued) • Do you think that network computers (NCs) will replace personal computers (PCs) in business applications? • Are networks of PCs and servers making mainframe computers obsolete?
  • 56. 13 Discussion Questions (continued) • What trends are occurring in the development and use of peripheral devices? Why are those trends occurring? • When would you recommend the use of each of the following: – Network computers – NetPCs – Network terminals – Information appliances in business applications
  • 57. 13 Discussion Questions (continued) • What processor, memory, magnetic disk storage, and video display capabilities would you require for a personal computer that you would use for business purposes? • What other peripheral devices and capabilities would you want to have for your business PC?
  • 58. Real World Case 1 – City of Richmond 13 & Tim Beaty Builders • The Business Value of PDAs • What are the business benefits of PDAs for business applications? • What are the limitations of PDAs for business use?
  • 59. 13 References • James A. O'Brien; George M. Marakas. Management Information Systems: Managing Information Technology in the Business Enterprise 6th Ed., Boston: McGraw-Hill/ Irwin,2004