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Dadi Runarsson, ISAVIA, presents at SITA 2013 Europe Aviation ICT Forum
1.
Get Smarter Business Intelligence
in the Airport Environment
2.
Why we need
to change
3.
Profits needed > Infrastructure is
expansive > Operating Cost increasing > Competition for new routes > Passenger expect user experience Dublin Airport - Airport Business / ACI
4.
Technology is changing
behavior > Mobile > Digital Products > Social
5.
Technology is changing
airport infrastructure > > > Self Service Risk based security Aircraft Evolution Fentress Global Challange 2011
6.
Commercial Threats -
Example Parking Autonomous Vehicle
7.
How are we
going to change
8.
Technology can help Retailers Communicate Capacity
building Process Revenue Generating Activities Sell Passenger Experience Better Interact
9.
Personalized experience –
Predictive Analytics
10.
Data collection Airline > > > > > > PNR Payment Channel API Loyalty
Programs Class of Travel Route Airport Passenger > > > > > Loyalty Programs 2D Barcode info Retail Activities Online Purchases WiFi Login
11.
Jim Peters
12.
Collaboration is needed
13.
Thank you
Download now