Bala T is a self-driven professional with over 14 years of experience in retail, boutique shops, and onboard cruise operations. He has held roles such as sales associate, store manager, and assistant manager. Bala is looking for a management level position in retail, malls, hotels, hospitality, IT, or BPO. He has a science degree and additional training in hospitality. Bala has expertise in merchandising, visual displays, pricing, inventory management, and customer service. He is willing to relocate for the right opportunity.

1. BALA. T* # 2/23-A2, European Lines, St.Thomas Mount, Near
OTA/Airport, Chennai 600016. India. M: +91 9941448743. E:
tbala72@live.com Web: http://in.linkedin.com/in/bala72
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INTRODUCTION:
Self-driven, Multi-facet profile with an immense ability to build business-relationships
across the industries; willing to re-locate and add all the learning aspects/process to
bring out the best; Opportunity Identification and resourceful-profile in cross functional-
atmosphere.
I like to work on the assignments that contribute significantly to the business-
orientations which will enable me to achieve my full-potential.
So I keen Interested in applying for any Management Level Career Profile within the
Retail Sectors | Malls | Hotels | Hospitality | Leisure | IT | BPO | Tours & Travel
Industry.
Industry Focus : Retail Stores/ Malls/ Hotels/ Hospitality/ Leisure/ IT & BPO
Title : Shop / Store Manager or Any Operation-level Mgmt. Positions
Looking For : Permanent or Full-Time / Contract / Assignment basis
Academic : Under Graduate (Some College)
Pay Package : Negotiable
Relocation : Yes
Travel Preference : Light Travel.
WORK EXPOSURES:
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1. On Board Retail – Cruise Industry Business: Jan 2000 – Oct 2002 (3
Years)
Position: Sales Associate – Starboard Cruise Services, Inc, Miami, Florida, USA.
Starboard Cruise Services, Inc. a division of LVMH Moet Hennessy Louis Vuitton, is
the world’s largest and leading onboard retailer. Starboard operates Duty-free and
Travels Retail Operations on 80 Cruise ships worldwide, representing seven cruise lines.
For more, pls. log-in at: www.starboardcruise.com

2. They provide cruise passengers with a broad selection of world-class brands and unique,
cruise-specific merchandise, priced to offer exceptional tax and duty-free savings
compared to U.S. Retail prices. My position with Starboard was Sales Associate for
Onboard Retail till-end at the last quarter of 2002.
However, I do experience-myself time to time from the end of 2003 till-date at the
below companies at various positions related in the Industry under Assignment-basis.
a. Sri Krishna Sweets, as Branch Manager; @ Chennai.
b. Writingzone, as Store Manager; @ Chennai.
c. Global IT., as Asst.Manager; @ Chennai.
d. Mayuri/CCS, as Sales Executive; @ Chennai.
e. HIMT/Appco India., Mgmt. Trainee; @ Chennai & Mumbai.
Over-all my exposures, business practice-with below mentioned merchandise/products:
 Stationery;
 Gift Articles;
 Electricals & Electronics like PC, NB, Printers, spares & accessories, etc.
 Web Designs;
 Toys;
 Logo Wears (Hard & Soft);
 Watches;
 Fine Jewelry’s
 Liquors;
 Branded Wears/Accessories & Cosmetics;
 Sundries & Fine Chocolates, etc.
Responsibilities, Over-all:
• Rich & Energetic retails experience over 6 Years in multi-units environments as
well as multi-tasking strengths including @ Duty Free Shops, on-board the cruise
ships as a team player;
• Manage duty-free stores on board the cruise ships in various-itineraries around
the globe & maintain the high employee morale and encourage a collaborative
team-efforts;
• Manage customer comments according to established procedures in a
professional manner and partner with onboard management teams to identify
opportunities and drive high guests service ratings;
• Generally, associate with retail housekeeping, visual merchandising, in-store
displays, pricing, periodic stock counts, maintain the store inventories, receiving
stock deliveries & maintenance of stock rooms in an organized manner by
stocking and storing of stocks for easy retrieval and as per ship safety
requirements;
• Sell & promote branded products like Tag Hueur, Gucci, Armani, Swarovski,
Citizen Eco drive, Guess, DKNY, Hugo Boss, CK, Bylgari, etc.
• Part of on-board promotional team sell & promote the fine jewelry, boutique-
costumes, perfume, high-end watches, Gift Souvenirs, Soft Toys, etc.
• Interact with Guests & Customers to provide information’s on enquiries about
the ship fleets, cruise-itinerates & locations, merchandise products & services
offered by the company to increase the passenger flow;

3. • Store Manager equipped with extensive experience in retails, recruitments,
sales & service supports;
• Generate monthly & annual sales reports as a Store Manager.
2. Hotel / Leisure Business: November 1995 – March
1999
I had massive experience during this period including onboard-Catering by Airtour-
Suncruises, Premier Cruise Line and Sindoori & Taj Group of Hotels back here in India.
a. http://www.simplonpc.co.uk/Airtours.html
b. http://www.simplonpc.co.uk/PremierPCs.html
c. https://vivanta.tajhotels.com/en-in/fishermans-cove-chennai/
ACADEMIC:
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B. Sc, D.G. Vaishnav College, Chennai, India. July 1991 – April
1994
Right-after my College, I did a Certificate-program enrolment by IHM., Chennai, India;
between 1994 – 1995.
ADDITIONAL INFORMATIONS:
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I studied Science at the college-level but I finally end-up with Retail/Boutique-Shop-
Sales Operations, on board etc; Over-all, the profile may sound multi-facet role with
more than 14+ years Experiences.
Moreover, kindly do feel-free that I may available-immediately & willing to
travel/relocate any one of your Branch/Fleet-Operations, around the Globe.
PERSONAL:
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First Name : Balakrishnamoorthy. T. (BALA.T*)
Last Name : Thanikachalam. (Late)
Date of Birth : 15th
August 1972
Nationality : Indian
Languages Known : Read, Write & Speak – English & Tamil
Reference : Available upon Request.
I declare that the above furnished information is true to the best of my knowledge &
abilities.
Yours Truly,

4. (BALAKRISHNAMOORTHY. T)
Applicant Signature.
Station: Chennai 600016, India.
Date: