The document outlines the author's summer internship report for their Master's program, where they completed an internship in the Forex department of Zenith Holidays travel company. During the internship, the author helped prepare foreign exchange documents for countries like Thailand, Singapore, and Malaysia. The internship provided valuable experience in roles like maintaining client records, filling out forms, and communicating with customers about Forex requirements.

1. ::1::
FOREX
A summer training project report
Submitted in partial fulfillment of the requirement of
Master of Business Administration
(Tourism and Travel Management)
2016-18
Submitted by
Amit Kr. Singh
Enrollment No. 16353012
Indian Institute of Tourism and Travel Management
A-36, Sector 62
Noida 201309(UP) India
External Supervisor Internal Supervisor
Name Name
Designation Designation
Affiliation Affiliation

2. ::2::
Declaration
This report has been written by me and has not received any
previous academic credit at this or any other institution.
I would like to thank Mr. Harendra Choudhary, Branch
manager (Forex Dept.) for providing the performance data
used in this study, and Asst. prof. Ms. Nanita Tyagi for his
useful suggestions on the manuscript.
Date: / / (signature)
Place: Noida Name-
Roll. No.

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Certificate

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Acknowledgement and endorsement
I sincerely thank zenith holidays for providing me with
an opportunity to pursue my internship at their
organization. I extend my thanks to my mentor Mr.
Harendra Choudhary , Area Manager ( Forex Dept.)
for providing me the necessary guidance and road map
for successful completion of the project.
I am thankful to Mr. Amit Singh, Snr .Manager (zenith
Forex) for facilitating all convenience throughout my
project.
Most importantly I would to thank entire Forex Dept.
team
For their valuable input and support.
I am grateful to the Director and all the faculty members
of IITTM NOIDA for supporting me and providing
valuable guidance in all my endeavors.

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Executive summary
A zenith holiday has created happiness amongst
travelers through new experiences every day. Zenith
believes in providing best quality service to her guests
starting from the day their travel begins to the moment
their journey ends. it offers travel services to groups,
individual travelers, honeymoon couples, students,
senior citizens and corporate executive.
I worked with Zenith holidays A 20 years old travel
company to gain an overall knowledge of Forex and its
procedures, how to approach for Forex and documents
required and processing time required for Forex for my
summer internship.

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Company overview
Zenith Leisure Holidays Ltd, founded in the year 1997
is one of India’s leading travel companies that offers an
array of services to its guests. Today, it is the most
trusted travel partner and has set itself up as a brand that
believes in the fact that ‘THE JOURNEY IS MORE
IMPORTANT THAN THE DESTINATION’.
Over the years Zenith has created happiness amongst
travelers through new experiences every day. Zenith
believes in providing the best quality service to her
guests starting from the day their travel begins to the
moment their journey ends. It offers travel services to
groups, individual travelers, honeymoon couples,
students, senior citizens and the corporate executive.
The company was established and is run by experts
from the hospitality, hotel and travel industry
background. Their skills and leadership has positioned
the company among the leading travel companies of
India.
Initially focused on the MICE segment Zenith today
has diversified into Leisure Travel, Events, Inbound
Travel, Rewards & Recognition programs & Foreign
Exchange. The company owes its success to the large
number of satisfied guests from all over India.

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Zenith promises to maintain the standards of its services
and create a relationship with its growing customer base
for generations to come.
Vision:
To be a diversified market leader with revolutionary
technology to make the travel experience a delight and
create value for the society and our internal and external
customers.
Mission:
The Company drive client growth and deliver quality
services at competitive prices to provide the best
experience to any individual organization globally with
a travel need through an empowered & inspired team
who can make a difference.
CORE VALUES
1. PASSION
2. RELIABILITY
3. SUSTAINABILITY
4. CARE
5. POSITIVE CHANGE 6. EMPATHY

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7. LEARNING
8. GROWTH
10. Body
Roles and responsibilities
Job profile
Forex Dept. (Barakhamba, CP)
My role was to prepare documents for Forex for
different countries
Keeping record of clients information in excel of
Forex
Arranging documents in passport and Tickets for
Forex And Forex form filling of Thailand
,Singapore , Malaysia , Canada, Australia and
Europe.
Writing email to clients regarding Forex for
example, documents and information of Forex.
 Collecting and giving of Forex forms and
documents from company.
Giving information to clients regarding Forex by
telephone…
During my internship

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During my internship the company specialized in
dealing various countries Forex but packages they
sell is mainly of Thailand, Malaysia and Singapore.
The company and me also solved Forex queries of
customers.
1. Learning outcomes
2. Team building
3. Time management
4. Punctuality
5. Helping and respecting everyone in company
6. Doing task accurately
7. Respect everyone opinion

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Discussion, conclusions and recommendations
The company working atmosphere was very good. They
are very helpful team of Forex and the department of
Forex was hard working and dedicated to provide error
free service to its clients. I feel that 2 months training
was very good but could to be better. The suggestions
which I will give is are follows: ->
 The mentor should send me to sales, so that my
persuasion and negotiation skills will be developed.

11. ::12::
Evaluation of summer internship
References
1.Zenith Holidays website www.zenithholidays.com