1. Curriculum Vitae
Wael Kamal El Din Darwish
Born on September 18th, 1963
Alexandria—Egypt
Address: 12 Alwaha Nassr city Alhay Al Asher
Cairo ,Egypt
Phone: +20 (0)2 24098151 Mobile: +20 (0)100 547 42 41
E-Mail: wdar1891963@outlook.com
Objective
With a wide range proven record and experience in hospitality industry on airline and hotel
management levels, I have accumulated a proven record and achievement largely specialized in
Sales and marketing that is uniquely rich track record with geographic diversity that solidified
my experiences locally and internationally.
Through my years of experience, I systematically built my local, regional and international
network of contacts, clients and stakeholder that enabled me through an established and
structured product planning and development methodology to perform solid and proven results
that can only be presented (on specific request) to potential seriously interested employer,
reserving the rights of my previous employers to data protection and work ethic rules and
regulations.
The ability to build, and work with a carefully selected and highly motivated team is my major
objective and challenge through these interesting times, that hold and represent serious
challenges that demand the utmost levels of creativity and professionalism.
Establishing and asserting an effective international presence through actively participating in a
carefully selected, yet wide range of international Hotel and travel industry congresses,
conferences and seminars, together with targeted international sales trips have topped up my
hands-on accumulated experiences and polished them into a very effective target driven dynamic
experience that prepared me to deal with the most “unusual” market environment and situations
over the years that resulted in the ability to deal with and overcome market fluidity that would
usually render most static management strategies ineffective
Education
LBI institute (English Language)
Score Institute (A/L Reservation & Ticketing)
Forum for management (Breakthrough advertising)
Forum for management (Professional selling strategies)
BLI (Negotiation skills)
Revenue academy SS1 – SS4
Team Build and Spirit
Marketing tools
2. Awards, Fellowships, Grants
2006 hotel of the year – Middle East & Africa Division
2006 Quality Excellence Award
2006 Second best sales team EMEA
Previous experience
From 01.14– Ongoing AL Madinah Gloria hotel
Al-Medina – Saudi Arabia
EAM handling all hotel operation and do all the GM tasks as GM was all
the Time a Way according to recruitments Trips as the Hotel turnover was very high as the
owner was not fair with staff and not doing what he promises that’s why I left this Hotel.
From 04.11– 01-14 AL Madinah Mövenpick hotel
Al-Medina – Saudi Arabia
Director of Sales and Marketing concentrated on the revenue and
segmentation and Market mix to achieve budget as hotel was behind budget since opening Day
in 2005 and last revenue they achieved is 22,500,000 before I start with them we succeeded to
achieve by end of the three years 32,200,00 with around 43% increment and the Market Mix
and segmentation changed to beater situation more than before as corporate and meeting and
events and Airline Crew increased with new contracts .
From 07.09 till 03.11 Dyar International & Royal Dyar hotel El Medina
Al-Medina – Saudi Arabia
Director of Sales and Marketing the main task was to build a sales
team for the 2 Hotel Dyar International and Royal Dyar with total number of rooms 800 Rooms
and create a segmentation and Budget for the First 3 Months and do the following year budget
and that’s was done then we increased with my team the revenue for 2010 by 20% and we
achieved budget.
3. From 01.09 till 07.09 InterContinental Crowne Plaza Sharm Hotel
Sharm El Sheikh – Egypt
Director of Sales I couldn’t achieve anything at Crown Plaza at this short
time as it was DE flagged after very short time of my starting Day.
From 08.05 till 12, 08 InterContinental City-stars Cairo Hotel
Cairo – Egypt
Director of Sales – Travel Handling all local and International Travel
Agents and Corporate meeting and MIC that’ it is reserving and Handled throw the travel Agent
and increased income of the Travel Department from 14,000,000 to 36,000,000 in this 3 years
with solving a problem of the corporate companies reserve IND reservation throw the Travel
agent as it was Major problem in the Heliopolis aria hotels and it was yearly cause of revenue
lose at list 10 to 15 % of the corporate revenue with Starting the Travel IND with Best available
rate Commissionable for the Travel agent and I was the first one to do this and all other hotels
in followed us on this step and that’s helped us to increase average room rate for the travel from
2005 to 2008 by 114% .
From 02.05 Till 08.05 Baron Hotel Sharm
Sharm El Sheikh – Egypt
Senior Sales Manager Handling East Europe all International and local
4. Travel agents with good productivity.
From 04.04 Till 01.05 Flash International Hotels
Egypt Area
Assistant Area Director of Sales Handling East Europe Hall sellers and
local Travel agents with good productivity.
From 04.03 Till 04.04 PickAlbatros Hotels
Egypt Area
Assistant Area Director of Sales Handling East Europe Hall sellers and
local Travel agents with good productivity.
From 11.99 Till 07.02 Pyramisa Head Offices
Cairo Egypt
Assistant Director of Sales I Promoted as Per My Hard working and
Productivity as I achieved my target and pass it by more than 25%.
From 09.98 Till 11.99 Pyramisa Head Office (part of Isis Hotels Chain)
Cairo – Egypt
Sales Manager Travel
Handling specified Travel agent and the East Europe markets include
Russia with a very good productivity which is 40% of total Business of the Hotels
handling of 5 hotels and 4 Nile cruses with the total of 2250 room as Hotels and
240 Nile cruse rooms hotels are Isis Luxor Isis Island Aswan Isis Aswan Corniche
Pyramisa Cairo and Pyramisa Sharm Al Shaikh and Nile Cruses are Champollion
1 & 2 Vitoria and Nile Angel.
From 12.97 Till 09.98 Pyramisa Hotel Sharm (part of Isis Hotels Chain)
Cairo – Egypt
Assistant Front Office Manager as it was the Luxor terrorism accident and
it was very important to save costs and all management at sharm was Foreigners
my task was to replace all of them and to save as match as I can and increase the
quality of staff of the Hotel and handling all rooms Division issues and task was
done successfully.
5. From 08.95 Till 12.97 Pyramisa Hotel Cairo (part of Isis Hotels Chain)
Cairo – Egypt
Central Reservation Manager handling of 5 hotels and 4 Nile cruses with
the total of 2250 room as Hotels and 240 Nile cruse rooms hotels are Isis Luxor
Isis Island Aswan Isis Aswan Corniche Pyramisa Cairo and Pyramisa Sharm Al
Shaikh and Nile Cruses are Champollion 1 & 2 Vitoria and Nile Angel with folly
control of allotment and tour series and IND Reservations with revenue
controlling and Staff handling of the Reservation department with training and
cotching and guiding programs for Staff separately and Individually and Groups.
From 12.94 Till 08.95 ISIS Hotel Luxor (part of Isis Hotels Chain)
Luxor – Egypt
Assistant Front Office Manager handling all rooms’ division issues as
long as the hotel was 614 rooms with the front office normal job as blocking and
handling FO staff quality and training with cotching and guiding programs as the
hotel has a big problem with service quality and the task done correctly with 80%
increase in quality .
From 10.90 Till 12.94 ISIS Hotels Chain
Central Sales office Cairo – Egypt
Reservations Manager Handling 2 Hotels Isis Aswan corniche and ISIS
Luxor with folly control of allotment and tour series with revenue controlling .
From 04.88 Till 10.90 Heliopolis Sheraton hotel and towers
Cairo- Egypt.
Rooms’ Division, Front desk
Room Clerk C/ in and C/ Out and concierge handling and doing all reports
include Night report.
From 07.87 Till 03.88 Sahara Tabouk Hotels
Tabouk – Saudi Arabia
Front Office Division, Front desk Reception
Senior Room Clerk C/ in and C/ Out and concierge handling and doing all
6. reports include Night report and telephone operator and casher.
From 08.85 Till 04.87 Heliopolis Sheraton hotel and towers
Cairo- Egypt.
Rooms’ Division, Front desk
Room Clerk
C/ in and C/ Out and concierge handling and doing all reports include
Night report.
From 07.84 Till 05.85 Pharaohs Tours and Nile Delta Air Services
Cairo – Egypt
Airline reservations and Ticketing Department
Reservations and ticketing consultant.
References
All the above mentioned Corporations and establishments can be contacted without reservations
Fields of Interest
International politics, marketing and market research studies, strategic planning, Revenue
Management.
Languages
English – Very well Spoken, Read and written
Arabic – Mother tongue
Computer Skills
An Advanced user with specialized job related software’s and all versions of Microsoft operating
systems and office suite Opera and Protel.