SlideShare a Scribd company logo
10 OFFBEAT TACTICS TO
10X GROWTH
➔  15,000+	Customers	using	social	adver7sing,	inbound	
marke7ng,	word	of	mouth	&	customer	delight	
➔  5000+	Customers	using	inbound	marke7ng,	
community,	word	of	mouth	&	educa6on/training	
➔  1,000+	Customers	using	community,	word	of	mouth	
&	influencer	marke7ng		
➔  10,000	Users	using	word	of	mouth,	community	&	
influencer	marke7ng	
IN THE LAST 2 YEARS I’VE HELPED:
A TYPICAL FUNNEL
Kung Fu
WHAT IF YOU LEVERAGED YOUR
CUSTOMERS FOR GROWTH?
I’M GOING TO TEACH YOU KUNG FU
#1 NPS SUVERY YOUR
CUSTOMERS
Leverage	promoters	for	reviews,	
social	shares,	&	tes7monials	
Recommended	Tools:	
•  Wootric.com	
•  Promoter.io	
•  Sa7smeter.com	
•  Asknice.ly
ASKNICE.LY’S NPS TESTIMONIALS
#2 THANK YOUR CUSTOMERS
Add live chat on pricing page, during checkout process & timed based
#3 THANK YOUR CUSTOMERS IN REAL
LIFE
17%	of	wheniwork.com’s	thank	you	cards	are	shared	on	Facebook	or	TwiMer
#3 CREATE A COMMUNITY AROUND
YOUR CUSTOMERS
#4 SHARE EVERYTHING YOU KNOW
WITH YOUR COMMUNITY
#5 BUILD REAL RELATIONSHIPS WITH
YOUR COMMUNITY
#6 LET YOUR CUSTOMERS WRITE
YOUR COPY
Survey users using Qualaroo asking a simple question, “Describe our product/service in one
sentence?” Then use the answers as headline copy
#7 ASK YOUR CUSTOMERS TO SPREAD
THE WORD
Tested	using	Intercom	message		
Applied	winner	to	the	main	dashboard
#8 CREATE RESOURCES, EBOOKS,
TOOLS FOR YOUR CUSTOMERS
USE MARKETIZATOR.COM TO SURVEY
AND SEGMENT YOUR CUSTOMERS
#9 EDUCATE YOUR CUSTOMERS
#10 SWAG YOUR CUSTOMER
Full story: http://sujanpatel.com/marketing/how-giving-away-t-shirts-made-me-over-500k-in-revenue/
SujanPatel.com	
@SujanPatel	
Snapat.me

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